MASS NOTIFICATION SYSTEMS Open Forum Presentation Sponsored by LATTC Technology Enhancement Committee Thursday, Jan 21, 2010
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MASS NOTIFICATION SYSTEMS
Open Forum PresentationSponsored by LATTC Technology Enhancement CommitteeThursday, Jan 21, 2010
WELCOME AND INTRODUCTIONS
Sang Baik, co-chair, Tech Enhancement Committee
Patrick Reed, co-chair, Tech Enhancement Committee
Dr. Mary Gallagher, VP Administration Mark Berg, IT consultant, PlanNet Jim Black, security consultant, TRC
OVERVIEW OF NEW TECHNOLOGIES
Overhead paging Visual paging and digital signage Broadcast notifications via multiple
modalities Email Text message (SMS) Voice message
EMERGENCY NOTIFICATIONS
Communication is a priority in time of crisis or emergency
Email and text messaging seem obvious but turnover and volume can be problematic
Campus trends are for robust, multi-modal systems (high-tech, low-tech and no-tech)
LEVERAGING THE PLATFORM
Message from college president Registration reminders Class cancellations/relocations Program-specific
notifications/announcements Marketing communications
KEYS TO SUCCESS
High capture rate during info gathering or opt-in mechanisms
Respectful nature of the communications Awareness of inundating across multiple
modalities Integration between systems and to
external systems Process for broadcast composition and
approvals
OPEN FORUM
Gather input today Ongoing refinement and feedback
through Technology Enhancement Committee [email protected] [email protected]
Discussion/Q&A
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