About BeCommerce BeCommerce is the Belgian association for companies active in distance selling focusing on e-commerce. With its knowledge center and Label certification for e-commerce sites, BeCommerce encourages the further growth of the eCommerce sector and the strengthening of consumer confidence.
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About BeCommerce
BeCommerce is the Belgian association for companies active in
distance selling focusing on e-commerce. With its knowledge
center and Label certification for e-commerce sites,
BeCommerce encourages the further growth of the eCommerce
sector and the strengthening of consumer confidence.
BeCommerce: 400+ members = 80% of the market
About BeCommerce
BeCommerce: 70+ Business Partners
About BeCommerce
Patricia Ceysens
President Board of Directors
BeCommerce Team
Geoffroy
Bauer
Hans
Vranken
Jan
Vereecke
Augustien
Lombart
Philip
Vander
voort
Carine
MoitierPhilippe
Depautex
Jérôme
GobbessoDieter
Struye
Alvaro
Montfort
Analytical
Evangelist
Louise
Eycken
Legal
Counsel &
Label
support
Adam
Burgasov
Accountant
& Admin
Glenn
Plessers
Junior
Online
Marketing
Manager
Thierry
Vander-
meeren
Business
Develop-
ment
Manager
Carmen
Machiels
Communi
-cation
Manager
Carine
Moitier
Managing
Director
Benoit
Octave
BC
Plazza
BeCommerce Label
Online & Offline certificate
The 40 certification points for
BeCommerce Quality Label consist of:
• Eshop credentials
• Product description
• Legal information
• Order process
• Payment conditions
• Delivery methods
• Customer service
• Return policy
• Reimbursement
• Security
Certification of website
Label trustindex
The BeCommerce label currently has a brand awareness of 50%
As BeCommerce member you can also benefit from
Ecommerce Europe Trustlabel for free!
• Code of conduct
• More security
• European certification
Ecommerce Europe Trustlabel
We provide a security scan for our members
two times a year: for free!
• Part of BeCommerce label since 05/11/15
• Basic vulnerability scan to “close doors and windows”
• Executed by Forus-P (Thuiswinkel.org-partner)
• OWASP TOP 10
BeCommerce Label
security scan
• Consumers can drop in their complaints on BeCommerce
homepage and our Legal Counsel will search for a solution
• If the complaint is still not solved: BeCommerce ADR Commission
• ADR-body registers complaint, confirms reception to the claimant and checks
on completeness of the file
• ADR-body sends file to involved member
• Member provides within term fixed by ADR-body
• If member of ADR body finds this necessary: member will be invited to present
their defence in person
Alternative Dispute Resolution
BeCommerce ADR-Commission
BeCommerce offers their members also reviews
Advantages
• More turnover
• More trust
• Higher ranking in Google
• Valuable feedback
• Better positioning
Pricing
• Becommerce member:
o 12,50 euro/month
o 150 euro/year
BeCommerce Label Reviews
BeCommerce Summits
BeCommerce Cross-Border Summit #3
BeCommerce Cross-Border Summit will take place at Wordline in Evere - 17.11.2016
Belgium is one of the top EU cross-border countries, besides selling online in Belgium, many retailers also take
on the challenge to sell abroad. A good example is the Top 25 Cross-Border of the BeShopping100, which new
edition will be launched at this Summit. Furthermore several international e-commerce players will share their
knowhow on stage and the latest strategies and tips will be discussed.