Negotiation Basics 1 07:28:39 PM Larry Zabriansky, based on “Negotiation Boot Camp” by Ed Brodow
Aug 15, 2015
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You get what you NEED, not necessarily what you WANT
Satisfaction
NEED vs STATED POSITION
FOCUS on other negotiator’s NEED
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Is there a Negotiator in your Closet?
“The fault, dear Brutus is not in our stars, but in ourselves.”- SHAKESPEARE, Julius Caesar
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Destructive Assumptions
The average person is not tough
enough to win at negotiation
Negotiation is all-or-nothing
Only good talkers make good
negotiators
Ask
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Negotiation Consciousness –
Self-doubt vs Self-
awarenessLet people know what you want
“Let me get back to you on that”
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Learn counterparty needs
Listening –
Discover your own
strengthPeople will like you
Discover how to get your needs met
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Believe in the value of what you are selling or
buying
Expect to Succeed, be Optimistic
High Aspirations–
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Being patient will force the other side
to give in as their anxiety rises
Patience
If you slow down you’ll make
fewer mistakes
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You are way ahead of the game if you can
focus on how the counterparty perceives
the situation.
Focus on Satisfaction
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Brodow's Law of Negotiation :
Always be willing to walk away! If you are too
anxious to close a sale, you lose your ability to say
NO to unreasonable buyer demands. Don't place
yourself in a position where you accept a less than
satisfactory outcome, just to close a deal.
Willingness to walk away
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NegotiationNegotiation is the process of overcoming obstacles in order to reach agreement. The obstacles are your position and my position.