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The Language of Interaction Bill DeRouchey
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Language of Interaction IDEA08

Jan 27, 2015

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Bill DeRouchey

Language of Interaction, presented at IDEA 08 in Chicago, October 8, 2008. *Note* I will be stitching in the audio in a few days.
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Page 1: Language of Interaction IDEA08

The Languageof Interaction

Bill DeRouchey

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What can we learn from the objects…

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that people have to learn how to use?

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LinguisticsAnthropology

DesignEmpathy

ok, it’s a bunch of buttons

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We learn via whatwe already know.

Alberto Cañas

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Using verbsin interfaces.

Chris Crawford

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The form of a bookhasn’t changed.

Dave Gray

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Notice the microinteractions.

David Armano

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How do people learnhow to use interfaces?

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People learn from past experiences.

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Experiences create expectations.

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What have you learned?

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@

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Playing laundry.

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Interfaces inheritmeaning from

other interfaces.

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We need to see what people see.

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We need to seek inspiration.

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Inspiration from what we carry around.

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Inspiration from common interactions.

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Inspiration from what amuses us.

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Inspiration from what intimidates us.

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Inspiration from hacking it up.

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Inspiration from mixing it up.

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Inspiration from seeing the language.

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We create and curate this language…

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but language evolves and spreads.

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Languagesalways evolve.

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Power icon0 1

Symbols start with one meaning…

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then evolve and extend that meaning.

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Meaning migrates across domains.

Photo: Livia Labate

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Or meaning can evolve…

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into which team possesses the arrow.

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Meaning can survive a long time.

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For example: Why green and red?

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Bad, negative. Good, positive.

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Why do we use red and green?

???

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They are inherited from traffic signals…

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which inherited from railroad signals…

Photo of railroad traffic signal

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We need to decodecommunication.

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© Scott McCloud, Understanding Comics

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The languageof interaction.

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WordsIconsColorsShapesSoundsMotionGestureSizeContour

ZoningLayoutIsolationPriorityProximityRepetitionAlignmentSequence

ClarityPerspectivePurposeDelightSurprise

Elements Relationships

The language of interaction.

Principles

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Elements.

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Words. Labels are everywhere.

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Words. Command or label?

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Words. Simple …Words. Simple or confusing?

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Words. Redefining squanders meaning.

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Shapes. Is this a “button”?

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Shapes. Is this a “button”?

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Shapes. Rounded rectangles evolve.

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Shapes. Underline = “I am a button.”

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Shapes. We don’t need shapes.

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Shapes. What’s interactable anymore?

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Relationships.

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Zoning. Families of controls/content.

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Zoning. An example: Amazon.

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Zoning. Dividing up the page.

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Tempt

Zoning. Dividing up the page.

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Tempt

Zoning. Dividing up the page.

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Zoning. Dividing up the page.

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Tempt

Zoning. Dividing up the page.

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Zoning. Dividing up the page.

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Browse

Zoning. Dividing up the page.

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Zoning. Dividing up the page.

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Re-Tempt

Zoning. Dividing up the page.

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Zoning. Dividing up the page.

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Promote

Zoning. Dividing up the page.

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Tempt

Tempt

Browse

Re-Tempt

Promote

Zoning. Dividing up the page.

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Tempt

Tempt

Browse

Re-Tempt

Promote

Zoning. Dividing up the page.

TemptManage

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Priority. There is a focus.

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Priority. Where is the importance?

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Priority. Where is the focus?

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Priority. Color used to create focus…

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…but multiple is not focus.

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Priority. Promote the likely option.

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Priority. Create a hero.

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Principles.

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Clarity. Make sense or confusion?

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Clarity. Sacrifice meaning for… rad?

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Clarity. Anticipate the question.

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Clarity. Meaning from a distance.

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Clarity. Trend: Big fat letters.

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Clarity. Action = results.

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Perspective. Product or system?

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Perspective. Is that really necessary?

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Perspective. Is that really necessary?

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Perspective. Is that really necessary?

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Surprise. Design for delight.

!

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Surprise. Anticipate frustration.

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Surprise. The familiar in a new context.

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The Languageof Interaction

Bill DeRoucheypushclicktouch.com@billder