Time to go Online in Russia Moscow – St. Petersburg – Berlin – Milan - Paris
Time to go Online
in Russia
Moscow – St. Petersburg – Berlin – Milan - Paris
Russian e-commerce market today
Source: RBK research, Data Insight
Purchasing power in Russia in 2014 is 33 million online customers
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€25 bln 30% №1 70
mln
Annual turnover of
e-commerce market in 2015
Growing of e-commerce market in Russia
Apparel & Footwear online segment in
Russia
Internet users in Russia
(№1 in Europe)
KupiVIP.ru Holding
Discount Private Sales
Premium Shopping Club
Service e-Commerce platform
for international brands
& retailers
Revenue 200+ mln euro in 2012
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E-COMMERCE SERVICES
SHOPPING CLUB
15 million members
In Shopping Club
Experts in fashion
#1 shopping club In Russia
#1 e-com services provider
in Russia
3000 brands on KupiVIP.ru
18 launched official e-stores
for brands
1200 employees
Offices in 5 countries
Our Investors
We have raised € 83 million investments lifetime
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Who we are?
We know everything about Fashion, we know everything about E-Commerce
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Web stores launched and supported by KupiVIP
www.karenmillen.ru
Launch date: 01 October 2013
www.oasis-online.ru
Launch date: 01 April 2014
www.motivi.ru
Launch date: 01 October 2013
www.mir.nintendo.ru
Launch date: 18 Jan 2013
www.tom-tailor-online.ru
Launch date: 02 May 2012
www.mexx.ru
Launch date: 16 April 2012
www.carlopazolini.com
Launch date: 01 April 2014
www.shop.the-alba.com
Launch date: 29 Nov 2012
www.shop.snq.ru
Launch date: 28 Nov 2012
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Overall 15 brands, some of them are under NDA
www.carlopazolini.com
Launch date: 01 April 2014
www.shop.the-alba.com
Launch date: 29 Nov 2012
www.shop.snq.ru
Launch date: 28 Nov 2012
Cases:
www.adidas.ru
01 January 2012 – 1 December 2013
www.quiksilver.ru
22 April 2011 – 1 March 2013
www.tsum.ru
09 march 2011 – 16 august 2013
Partnerships and Omni-channel
KupiVIP E-Commerce Services strongly believes in Omni-channel and suggests to start any Russian online store with deep integration of this approach.
We know everything about Fashion, we know everything about E-Commerce
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That is why we have signed an official partnership with the official worldwide #1 e-commerce services provider – eBay Enterprise.
We are working as:
• Exclusive fulfillment, customer care and delivery partner for eBay Enterprise on Russian territory
• Exclusive VendorNet and reseller and integrator on Russian territory
Our Values
We opened Full-Cycle E-Com Outsourcing business for Russia
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Our mission is to provide a seamless communication of a brand’s values and a brand’s look & feel.
IT Solutions
IT Solutions
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Website development from scratch using our or your design. Replica of your European e-store.
Integration with your Website and any ERP (SAP, Axapta, Navision, 1C, any in-house platform)
Mobile application for main platforms (iPhone and Android), as well as mobile website and adoptive design for all platforms
Full fledged Omni-channel solutions
24/7/365 IT support
of all critical services
Maximum business
flexibility Fast launch
Continious development
of e-commerce platform
functionality
High availability
of IT services
Security
tested
All contemporary IT trends specially for You
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Warehouse
Warehouse operations and storage.
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All B2C standards.
Best-in-class dedicated E-Commerce processes
20 000 sq. m. warehouse's storage area.
Delivery of orders in 24 hours in Moscow
Closed secure zones with cameras and guards.
Quality Assurance and Return Management
Integration with all Federals Courier Services
Branded packaging
400 employees
Fulfillment as it should be.
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Delivery
KupiVIP E-Commerce Services courier
service in Moscow and Saint Petersburg
Exclusive network of local agents
in Russia
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160 VW Caddy Branded Cars
More than 8000 delivered orders per day
Free try-ons
Ability of Partial Cancellation
Ability to order a courier for return
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More than 70 cities
More than 1000 satellites
Covering 95% of Russia
Cheaper than most of competitors.
More Effective than most of competitors.
The highest (80) % of delivered orders.
Door-to-Door courier delivery service •
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Integration with all major Federal Networks
Delivery to Kazakhstan and Belorussia
30 Pick Up points all over Russia
All courier services accept Cash-On-Delivery, in
Moscow you can pay by credit card when order is
delivered.
The best solution in complicated Russian logistic
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Customer Service
Call-Center
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400 employees
Dedicated team for your project
2 locations (Moscow, Smolensk)
360* customer support
Inbound and outbound calls
Order by phone
Individual phone number for each project
Free 8 800 regional number
Telemarketing
Professional Complaints Service
On-line chat and e-mail ticketing system
Available
24h/7d per week
First contact with
the client in 10 minutes
We Care About Your Customers
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Photo Production
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16 photo studios
24 hours production
Full cycle content creation (photo, texts, post-
production, shop-management)
3D Photo production
• Own Model Agency. Latest update - 6 models
signed contracts at NY Fashion Week 2013
25 000 photos/day
Virtual Fitting Room
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Better Look – Better Sales
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Marketing
Online Marketing
Services
Media-plan creation
and execution
Context ads
(Yandex, Google)
Af liate programs
and Re-targeting
marketing
SMS
& Mobile marketing
CRM & Database
management SEO PR & Copywriting
We will drive your online business.
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Ways of Interaction
or you can choose any of these services separately
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Your Participation
All you need for operating your
online shop is just:
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The widest possible assortment
A dedicated E-Commerce Manager from your side.
Budget for online marketing
Full integration with your Brand, very close work
with offline stores
All other work will be done by us!
It's a great chance to have one more important and
effective channel for online sales.
Time to go to online in Russia
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Contacts
Miroslav Zubachevsky
Managing Director at KupiVIP E-Commerce Services
+7 926 206 55 63
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Thank you! Please feel free to ask any questions