KRS Consulting Kathryn, Rochelle & Sadrika History of KRS Consulting We have been in business for over 5 years together. We each hold Masters Degrees.

Managing Stress During Organizational Change

KRS ConsultingKathryn, Rochelle & Sadrika

History of KRS ConsultingWe have been in business for over 5 years

together. We each hold Masters Degrees from the

University of New Haven.We have consulted for various organizations such

as Google, Goldman Sachs, Hartford Life Insurance Company & PriceWaterhouseCoopers.

Objectives Discuss why we were hired by Pfizer. Discuss stress and the top identifying

factors. Ways to reduce stress in the workplace

and in your daily life. Where do we go from here?

What has happened? February, 2011 Announcements

Site closure – Sandwich, U.K. All Research units relocated to Cambridge, Massachusetts No site identified 25% reduction in headcount

• March, 2011 Statistics research units are divided. Two have no funding In 2012, 35% reduction in Research

• April, 2011 Plans underway to move Cardiovascular, Endocrinology, Metabolic

Diseases from Groton to former Wyeth building, Cambridge, Massachusetts.

What has happened? • August, 2011

Site identified, yet to be constructed on the Massachusetts Institute of Technology Campus

Pfizer will rent this space.Neuroscience will relocate to former Wyeth location

Second Quarter 2012• All Research Units will move again in 2013 when the MIT

building is constructed.

Sample Survey Questions How many alcoholic beverages do you have per day?

How many hours do you sleep per night?

How many times do you exercise per week?

How many times have you been absent within the past month due to illness e.g. headaches, back-aches, colds, fatigue?

September 2010

Survey Results September 2011

Survey Questions Employee Answers

# of Alcoholic Beverages per Day

1

# of Hours of Sleep per Night

7

# of Days of Exerciseper week

3

# of days absent due to illness per month

1

Survey Questions Employee Answers

# of Alcoholic Beverages per Day

2

# of Hours of Sleep per Night

5

# of Days of Exercise per week

1

# of days absent due to illness per month

3

Let’s discuss what the results sayEmployees are more stressed than they were a year agoResearched findings have concluded that Production has

decreased Employees are engaging in stressful behaviors Employees are not as confident about the organization as

the prior year

Let’s talk about Stress! • Stress is the experience of a perceived threat

• real or imagined• to one’s mental, physical, or spiritual

well-being, • resulting from a series of physiological

responses and adaptations.• Your body is hard wired to react to stress to

protect it against threats from predators/ aggressors.

• Your body treats the daily hassles as threats • If your mind and body are constantly on edge,

then your body is constantly in an alarmed state (Fight/ Flight)

• Cortisol is the stress hormone which does the damage.

• All of your systems are affected by stress: • Nervous, Endocrine, Respiratory,

Cardiovasular, Immune, Digestive & Muscular- Skeletal

Stress and Your Body Increased Alcohol consumption Fatigue or Exhaustion Cardio-Pulmonary Disease Insomnia/ Hypersomnia Sadness/Depression Feelings of Hopelessness Frequent Colds and Infections Indigestion Diarrhea, spastic colon or intestinal disorder Symptoms of Ulcers Gritting & Grinding teeth Panic Attacks Excess Anxiety, Worry, Guilt, Nervousness Back and Neck Pain Carpal Tunnel Syndrome Eye Strain Headaches and Migraines Diabetes Hypertension Tight Neck / Shoulders

Stress and Your Job Reduced Work Efficiency Increased Frustration Problems in Communicating Increased Number of Working Related Accidents Feeling Overloaded and Overwhelmed Difficulty Concentrating Racing Thoughts Trouble Learning New Information Difficulty in Making Decisions Social Withdrawal and Isolation Forgetfulness Disorganization

What does this mean? Our primary focus here today is to educate you in ways to

manage stress Ways to reduce stress in your life….

Journaling Meditation Yoga Physical ExerciseBreathing Exercises Eating a Balanced DietTime Management

The Intervention Our goal today is to teach you techniques to reduce your

stressWe are going to introduce you to 3 different Stress

Techniques that are proven to reduce your stressJournaling, Yoga and Meditation

Our Goal:

Journaling Journal Writing is a coping technique; expression of thoughts, feelings,

memories, and ideas in written form to increase self-awareness.

Having a journal can help relieve stress through writing about irritations, which can guide you to work through issues

Writing about personally experienced stressors or traumatic events has been associated with improvements in mental and physical health.

The expression of emotion is beneficial to mental health whereas the inhibition of emotion is harmful.

Journaling Journal writing is one of the most effective coping

skills available to provide profound internal vision and enhance the self-awareness process.

It initiates the communication of self-reflection between the mind and the soul which is the necessary first step in the resolution and closure of perceived stress.

Self Expression through journal writing may serve as an emotional catharsis by getting out on paper the toxic thoughts roaming through one’s head.

It allows the release of thoughts, feelings, and perceptions that liberates the mind.

Successful Journal Writing Tips: What you will need: A notebook dedicated solely to journaling, pen

or pencil and a quiet environment Try to identify those concerns and problems that cause the most

frustration, grief or tensionAsk yourself what emotions are elicited when these stressors are

encounteredAllow the writing process to augment your creative process to

further resolution Centering – Before you write take a moment to relaxWrite whatever may come to your mind

Yoga

Yoga is an ancient form of exercise that can reduce stress and relieve muscular tension or pain.

Practicing yoga at the workplace teaches employees to use relaxation techniques to reduce stress and risks of injury on the job.

Yoga at the workplace is a convenient and practical outlet that improves work performance by relieving tension and job stress.

Practicing yoga has been shown to reduce pain, relieve tension, reduce risks of injury, improve posture, improve communication, increase energy and attention span, and enhance feelings of overall wellness and well-being.

Yoga In comparison to job stress, yoga has a dramatic

and opposite effect on the body: Decreased heart rate, breathing, and blood

pressure. Yoga at work is a convenient and practical

needed outlet for work-related stressors. Yoga at work teaches employees relaxation

techniques to decrease tension and pain as well as prevention strategies to reduce risks of injury on the job, thereby improving work performance.

Being mindful of the body helps break the poor postural habits and encourages rest breaks from repetitive motions that may contribute to pain

Yoga techniques are prevention skills for life.

Meditation

Meditation has been practiced for thousands of years.

It was meant to help deepen understanding of the sacred and mystical forces of life.

Today it is commonly used for relaxation and stress reduction.

Meditation Guided Meditation

Focused AttentionRelaxed BreathingA Quiet SettingA Comfortable PositionBreathe DeeplyScan your Body

Proof of Interventions Reducing Stress in the Workplace

Air Force did a large meta analysis and found that a healthy lifestyle , protects people from the effects of stress

Meditation reduces Stress and Anxiety Medical Research shows that sleep, rest and relaxation

inversely correlate to Stress Medical Research by Dean Ornish, M.D. found that Diet,

Exercise and Stress Management contribute to lowering Coronary risk, the largest killer of people.

Workplace Health Promotion gives a large return on investment DuPont factor of 1.4 Travelers factor of 3.4 for every dollar invested

Aromatherapy reduces stress (study at RPI, 1993)Psychiatric Research has shown that Mental well-being

strategies, including workshops, reverse stress in the workplace

Proof of Interventions Reducing Stress in the Workplace

Where do you go from here? We have with the help of your organization created

Relaxation Ready Rooms (RRR) Employees will be given 30 minutes each day to go into

the Relaxation RoomYou will be given the opportunity to practice Yoga,

Meditation and Journaling

RelaxationReady Rooms

Click icon to add picture

Overview Pfizer has agreed to assist their employees in managing stress. This demonstrates how they care about their employees and

their commitment to the well-being of their employees.Stress can be very detrimental to your health if not addressed.We encourage everyone to utilize these techniques in your

daily in the workplace and outside of the workplace.

Q&A