Krish Dhanam - ITD World ZIG ZIGLAR...Achieving Sales Greatness: An Introduction from Zig Ziglar & Krish Dhanam Krish Dhanam The Key Benefits from this Program • Prospecting and

The Most Successful Workshop from

Zig ZiglarWorld’s #1 Sales & Motivation Guru and Author of over 25 Books

Sales Greatness & Customer Loyalty

with ziglar sales system

ITD Group is the sole partner of Ziglar Corporation in Malaysia, Thailand, Vietnam and Singapore

Meet global participants and learn the latest and greatest from Zig ZiglarBANGKOK 19-20May2010 • SwissôtelLeConcordeKUALALUMPUR 24-25May2010 • GrandDorsettHOCHIMINHCITY 27-28May2010 • EquatorialHotel

ITD-MEGA GURU PROGRAMLEARN FROM THE BEST TO BE THE BEST

Krish DhanamZig Ziglar’s Co-Author,

Partner, Top Master Trainer & Director

Live in Person!“Sellingismorethanaprofession;itisawayoflife.

Everyproductivepersonisinvolvedinsellingaserviceoraproductoranideathatconvincesotherstobuyin.”

- Zig Ziglar

“1 FREE 1” Bonus! For the 1st 38 RegistrationsCall in or e-mail or fax right away to get TWO registrations

for the price of ONE!

Achieving Sales Greatness: An Introduction from Zig Ziglar & Krish Dhanam

Krish Dhanam

The Key Benefits from this Program

• Prospectingandleadgenerationstrategies

• Acompellingstatementtogetyour“footinthedoor”

• Techniquestoincreaseproductivity• Asystematicwaytouncoverneeds• Aformulatofindyourcustomer’shot

buttons• Salespresentationtipsthatbuildvalue• Afool-proofsystemtoanswerobjection• Examplesoftried-and-truesalesclose• Atooltohelpyouquicklypersonalize

each presentation• Ziglar’stopfourmostimportantsales

principles • Learnsimpletechniquestohandleangry

customers• Provenmethodsforachievingsales

greatness and customer loyalty• Createasystemofserviceexcellence

by enabling the principles of Customer Advocacy

• Negotiate,sellandservebydesignandnot by chance

• Comprehensivelearningandreferencematerials

Who Should Attend?

This program is ideal for people who sellservices,productsand ideas toorganizationsand individuals. It isespeciallyrecommendedforthosewhowanttoachievesalesgreatnessandcustomerloyaltyformaximumrewards.

The Schedule for Day 1 & 2

8.00am Registration9.00am Introductionand/orOfficial Launching9.15am Morning Session (TeaBreak10.30am-10.45am)12.30pm NetworkingLunch1.30pm Afternoon Session (TeaBreak3.30pm-3.45pm)5.00pm EndofSession

Ziglar Sales System provides a means forimmediate andmajor improvements in salesperformance.Thistrainingisn’tabout“selling”someone on a product; it is about helping the person “buy” a solution that will truly servethem.

Obstacle-free selling requires collaboration.When sales professionals understand they do not sit across the table from the person they are selling to, but are actually sitting on the side ofthetablewiththeircustomer,collaborationtakeshold.Thisisthemissingmindsetinmostsalesapproaches.

Ziglar Sales System teaches sales performance through an easy-to-apply andpowerful salesformulathatisbuiltonTRUST.Thisadaptableprogram is performance-driven and can be

utilized in any industry, with any product orservice. When followed and applied, salesprofessionals can yield tremendous results in aremarkablyshortperiodoftime.

Weprovideyouwiththesolutionforachievingsales goals that increases revenue, shortenssales cycles, creates greater market share,increases referrals and improves salesclosingratioaswellascustomerrelationship,satisfactionandloyalty.

Wearecertainthatifyoutakeactionandapplywhat you learn in the 2 day workshop youcanachievesalesgreatness-TOPSales,TOPProfit-SeeyouattheTOP!

Thebestisyettocome.

Zig Ziglar

What Will You Learn?

TRUST Baseline• ZigZiglar’sFourSellingPrinciples• OverviewoftheT.R.U.S.T.Process• Doyousellwhatcustomersbuy?• Thedifferencebetweenasalesprocess

andasalesevent• Thedifferencebetweensellingaproduct

and selling a solution• Howtouncoveracustomer’sreasonsfor

buying• Theeasyandrepeatableformulafor

increasing sales• Advancedconceptsfortheseasoned

professional

THINK• Theimportanceofusingawell-planned

sellingprocess(T.R.U.S.T.)• Differentmethodsofprospectingfor

customers• Managingyourleads/prospects• Creatingageneralbenefitstatement• Thefastestandbestmethodsfor

obtainingnewclients

RELATE• Thequickestwaystoturnprospectsinto

customers• UseP.O.G.Oquestions• Professionaletiquetteonsalescalls• Identifyyoursalesobjective

UNCOVER the Needs• Thenaturallawofhomeostasisandhow

it applies to selling• Quicklydetermineunmetneeds• Discoveringtheprospect’sreasons,

benefitsandcriteria• Askcriteriaandbenefitquestions• Moveprospectsoffofstatusquo

“Every sale has five basic obstacles: no need, no money, no hurry, no desire and no trust.”

- Zig Ziglar

SELL the Solution• Features,Functions,Benefits• Greatervalueforyourproductorservice• Recognizingandrespondingtothe

prospect’sverbalandnon-verbalcommunications

• Salespresentationtips• Creatingasenseofurgency• Ignitingsales

TAKE Action• Differentiatingbetweentrueandfalse

objections• Testingtheobjections• AnswerobjectionswithC.E.T.A.A.`• TheQ.U.I.E.Tmethodofovercoming

objections• Howandwhentoaskfortheorderand

close the sale• Useoftrialcloses

Clinics for Sales Greatness and Customer Loyalty• Howtopersonalizethesalesprocess• Determiningthebestsalesapproachfor

each prospect• In-depthpracticeanddrillon

prospecting,managingobjectionsandclosing

• Creatingandunderstandingcustomeradvocacy

• Definingmomentsoftruthineverycustomer interaction

• Implementingprocessimprovementstoenhancevalue

• Knowingthedifferencebetweenarealcomplaint and an opportunity to enhance serviceofferings

• Creatingcustomer-focusedplansofactionthatcreateexperienceenhancingmoments for both the internal and externalcustomer

• Askingthecustomerforimprovementideasthroughfeedbackandsurvey.Learningfromsuccessfulcompaniesthatdoanexcellentjobinthisspace

Continuous Development Option

Forcontinuousdevelopment,asuiteofZiglarsolutions ranging from in-house workshops,train the trainer certification, coaching andconsulting services, DVD and audio coursesareavailable.

In-house Workshops - a highly effectiveinternational certified facilitator cancome toyourcompanyatyourlocationtodeliveranyof the Zig Ziglar-ITD Mega Guru Signature programs that can be tailored to suit your uniqueneeds.

Train the Trainer Certification - certify trainers within your company to train manymore people for Zig Ziglar-ITD Mega Guru Signatureprograms.

Ziglar Vault-whenyousubscribe(monthly)to theonlineMP3, videoandaudioprogram

you will have access to the full collectionof Ziglar’s best audio and video programsavailable to you 24 hours per day 7 daysper week. For more information visit: www.zigziglar.com.

Ziglar VIP - a contemporary 12+16 weekwebbasedlearningprogramwithassessmentand reports on action application and learning progress delivered to the employee andemployer. Go to www.zigziglar.com for thisfollowuplearningoption.

E-Newsletter and Free Gifts - go towww.zigziglar.comandsubscribetoafreenewsletterthatwillkeepyouupdatedwithlatestthinkinganddevelopments.Youwillalso receive freegifts that include an audio program plus Ziglar’sLittleBookofBigQuotes.

For International Participants

1. Special hotel room rates have beenarranged. For hotel booking forms andratespleaseemailITDcenters.

2. For optional tours you may contact ourpartner hotels for prior arrangement or uponarrival.

3. Fortravelandaccommodationadviceandassistance please contact the nearest ITD center.

General Information

1.Closing date for registration is 07 May 2010.

2. The fees cover participation at theevent, lunch, tea breaks, materials andcertificate.

3.Replacements and representatives areallowed,howeverthefeespaidarestrictlynonrefundable.

4. Intheeventthatanyofthespeaker/shaveto cancel their engagement for reasons outsidethecontroloftheorganizers,theorganizersreservetherighttorescheduleormakechangesasrequired.

“ To be the winner you were born to be, you must plan

to win, prepare to win, take action and expect to win.”

- Zig Ziglar

“It’s your attitude more than your aptitude that determines your altitude.”

- Zig Ziglar

“Some prospects will tell you the true objection, and some prospects will not know the true objection.”

- Zig Ziglar

Fast Facts About Zig Ziglar

• Recognizedastheworld’stopguruinsalesandmotivation.

• Writtenover25booksthathavebeentranslatedintoover38languageswithover9titlesonthebestsellerlists.

• Trainedandtransformedmillionsofpeople’slivesallovertheworldsince1970.

• SharedtheplatformwithsuchdistinguishedpeopleasAmericanPresidentsFord,ReaganandBush,GeneralNormanSchwarzkopf,SecretaryofStateColinPowell,Dr.NormanVincentPeale,Dr.RobertSchuller,congressmenandgovernors.

• ZigZiglar’sprogramsandmaterialsarepreferredtheworldoverbecausetheyaresimpleandyetpowerfulandhighlypractical.

Fast Facts about Krish Dhanam

• Awellaccomplishedauthorandco-authorwithZigZiglar.The topmaster trainer forZigZiglar.

• SharedthesamespeakingplatformwithZigZiglarandworkedinclosepartnershipwithZigZiglarforover20years.

• InternationalDirectorwithZiglarCompany,topcompanysalesproducerandtopproducingseniorregionalmanagerandVPofSalesintheUSA.

• Histrainingandspeakingcareerhastakenhimtosome40countriesintheworldand45statesintheUSA.

• Ahighlypowerfully,engaging,humorousandsuperblyinspirationalspeaker.

ITD-MEGA GURU PROGRAM SALES GREATNESS & CUSTOMER LOYALTYWith Ziglar Sales System

(Pleasemakecopiesofthispageforregistrationasrequired)HoChiMinhCity,27-28May2010,EquatorialHotel

Event Fees and General Information Vietnam International

Super Early Bird Fee Registrationswithpaymentbefore23Mar’10VND8,500,000 USD500

Early Bird Fee Registrationswithpaymentbefore23Apr’10 VND9,350,000 USD550

Normal Fee After23Apr’10 VND10,200,000 USD600

Group Registration:Registrationswithpaymentaccordingtotherespectivedates:

Number of Pax: Before 23 Mar Fee Per Pax: Before 23 Apr Fee Per Pax: After 23 Apr Fee Per Pax:

5ormore VND7,990,000(USD470) VND8,840,000(USD520) VND9,690,000(USD570)10 or more VND7,480,000(USD440) VND8,330,000(USD490) VND9,180,000(USD540)20 or more VND6,970,000(USD410) VND7,820,000(USD460) VND8,670,000(USD510)

Scholarship Package(50%ofnormalfee) D5,250,000 USD330A 50% Scholarship is available to the first 30 deserving applicants. This applies only tofull-time staff of non-profit or educational institutions. Awarded on a first-come-first-served basis.Documentaryevidencerequired.

Payment details Paymentsmaybemadebytelegraphictransfer,bankdepositorlocalcheque.

AccountName(Payto) :ITDVietnamAccountNumber :030-70000-03131SWIFTCode :VIDPVNV5NameofBank :VIDPublicBank,HoChiMinhCityBranchBank’sAddress :88NguyenDuStreet,District1,HoChiMinhCity,Vietnam

Pleasetick: SuperEarlyBirdFee EarlyBirdFee NormalFee ScholarshipPackage

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IMPORTANT- For Internal ITD Staff use onlyPleaseindicate(tick)ifthisparticipantqualifiesforthefollowinggift:

q “1 Free 1” Bonus for the 1st 38 Registrations

Modeofregistration:ITD Vietnam8BSuThienChieuSt.,Ward7,District3,HoChiMinhCity,VietnamE-mail:[email protected]:+84-839320681Tel:+84-839320600

Replacementsandrepresentativesareallowed,howeverthefeespaidarenotrefundable.www.itdworld.com