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The challenge Over the past decade, the insurance industry has had its share of disruptive
events: major booms and bursts in stocks and real estate markets, continuing
industry consolidation, a regulatory tsunami, the emergence of independent
distribution, and steady growth of the product portfolio, to name a few.
Meanwhile the operating model of insurance companies remained unchanged,
with following potential drawbacks:
Sales organization inadequately adapted to latest changes in distribution •
channel and product portfolio mix.
Non-optimal operational processes for contract, claims and investment •
administration departments.
Risk and finance organization insufficiently adapted to the forthcoming •
legislative requirements (Solvency II, IFRS 2).
Inappropriate ICT architecture, insufficiently aligned to real business •
needs.
To meet these challenges, consider transforming your operating model.
The challenge Your benefits KPMG approach Credentials Contact
FINANCIAL SERVICES
Target Operating ModelHow insurance markets, legislation and technology are speeding the need for an operating model review