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21Tapping into

Global Markets

1

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Copyright © 2011 Pearson Education, Inc.  Publishing as Prentice Hall 21-2

Chapter Questions What factors should a company review before

deciding to go abroad? How can companies evaluate and select

specific foreign markets to enter? What are the differences between marketing in

a developing and a developed market? What are the major ways of entering a foreign

market?

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Copyright © 2011 Pearson Education, Inc.  Publishing as Prentice Hall 21-3

Chapter Questions To what extent must the company adapt its

products and marketing program to each foreign country?

How do marketers influence country-of-origin effects?

How should the company manage and organize its international activities?

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What is a Global Firm?A global firm is one that operates in more

than one country and captures R&D, production, logistical, marketing, and financial

advantages in its costs and reputation that are not available to purely domestic competitors.

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Major Decisions in International Marketing

Deciding whether to go Deciding which markets to enter Deciding how to enter Deciding on the marketing program Deciding on the marketing organization

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Reasons for Pursuing Global Markets

Better profit opportunities Larger customer base to achieve economies

of scale Less dependence on any one market Desire to counterattack global competitors in

their home markets Customers require international service

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Risks to Going Abroad

Lack of knowledge of foreign culture Lack of understanding of foreign needs Lack of understanding of foreign regulations Lack of managers with international expertise Changes in the country environment

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Four Stages of Internationalization

Stage 1: No regular export activities Stage 2: Export via independent agents Stage 3: Establish sales subsidiaries Stage 4: Establish production facilities abroad

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Momentum in Market Entry

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Waterfall Approach

Sprinkler Approach

Born Global

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Local Dynamos

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Regional Free Trade Zones

European Union NAFTA MERCOSUL APEC ASEAN

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Key Emerging Markets

Brazil Russia India

China Indonesia South Africa

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Five Modes of Entry into Foreign Markets

Indirect exporting Direct exporting Licensing Joint ventures Direct investment

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Indirect Exporting Methods

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Direct Exporting Methods

Domestic-based export department Overseas sales branch or subsidiary Traveling export sales representatives Foreign-based distributors or agents

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Licensing

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Joint Ventures

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Direct Investment

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Table 21.2 Global Marketing

Advantages Economies of scale Lower marketing costs Power and scope Consistency in brand

image Ability to leverage Uniformity of marketing

practices

Disadvantages Differences in

consumer needs, wants, usage patterns

Differences in consumer response to marketing mix

Differences in brand development process

Differences in environment

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Cultural Dimensions

Individualism vs. collectivism Masculine vs. feminine High vs. low power distance Weak vs. strong uncertainty avoidance

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What Marketing Aspects Might Be Adapted for International Marketing?

Product features Labeling Colors Materials Sales promotion Advertising media

Brand name Packaging Advertising

execution Prices Advertising themes

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Commandments of Global Branding

Understand similarities and differences in the global branding landscape

Do not take shortcuts in brand building Establish a marketing infrastructure Embrace integrated marketing

communications Establish brand partnerships

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Commandments of Global Branding

Balance standardization and customization Balance global and local control Establish operable guidelines Implement a global brand-equity measurement

system Leverage brand elements

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Figure 21.3 Five International Product and Communication Strategies

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Levels of Product Adaptation

Production of regional product versions Production of country versions Production of city versions Production of retailer versions

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Price Choices

Set a uniform price everywhere Set a market-based price in each country Set a cost-based price in each country

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What is a Gray Market?

A gray market consists of branded products diverted from normal or authorized

distributions channels in the country of product origin or cross international

borders; dealers in lower priced countries sell products in higher priced countries

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Whole-Channel Concept for International Marketing

Seller International headquarters Channels between nations Channels within nations Final buyers

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Country of Origin Effects

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The Marketing Organization

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Export Departments

International Divisions

Global Organization

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For Review

What factors should a company review before deciding to go abroad?

How can companies evaluate and select specific foreign markets to enter?

What are the differences between marketing in a developing and a developed market?

What are the major ways of entering a foreign market?

Copyright © 2011 Pearson Education, Inc.  Publishing as Prentice Hall 21-31

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For Review

To what extent must the company adapt its products and marketing program to each foreign country?

How do marketers influence country-of-origin effects?

How should the company manage and organize its international activities?

Copyright © 2011 Pearson Education, Inc.  Publishing as Prentice Hall 21-32