SESSION 1 1. Knowledge of Occupational Safety and Health in the workplace begins with a firm understanding of the following terms. Using the internet along with any other resources, research the following key terms and provide a definition / explanation of each. Safety Policy & Procedures: This Safety Policy is to guide all employees in pursuing their responsibility, shared with the Company, to safeguard the health and well being of everyone involved in the company. The process of adopting and implementing the safety policy in an organization is known as safety policy and procedure. Duty of Care: A requirement that a person act toward others and the public with watchfulness, attention, caution and prudence that a reasonable person in the circumstances would. If a person's actions do not meet this standard of care, then the acts are considered negligent, and any damages resulting may be claimed in a lawsuit for negligence. Hazard: Any dangerous event or situation that may lead to an emergency or disaster. It could also be a biological, chemical, or physical agent in an environment that may have an adverse health effect, or may cause injury or loss. As such, a hazard is a potential and not an actual possibility. Risk: Probability or threat of a damage, injury, liability, loss, or other negative occurrence, caused by external or internal vulnerabilities, and which may be neutralized through pre- mediated action. Accident: In general, an unplanned, unexpected, and undersigned (not purposefully caused) event which occurs suddenly and causes (1) injury or loss, (2) a decrease in value of the resources, or (3) an increase in liabilities. Incident: It means something arising out of or associated with something more significant Near Miss: Potentially significant event that did not occur due to prevailing conditions, but could have resulted from a sequence of events that did occur. OSH Committee: OSH group of official members who establish and enforce standards and laws for working conditions in commercial and industrial sectors. OSH Representative: The primary function of safety and health representatives is to represent the employees in the workplace on all issues relating to occupational safety and health. The SHR is a key component of the 'resolution of issues' procedure that enables management and employees to work together to improve workplace health and safety. SHRs therefore deal regularly with co-workers, workplace supervisors and senior management. OSH Legislation: Occupational Safety and Health at the workplace is governed by various legislations. The objective of these legislations is to ensure the safety, health and welfare of Top Grade Papers GET YOUR WORK DONE BY www.TopGradePapers.com GET YOUR WORK DONE BY www.TopGradePapers.com
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SESSION 1
1. Knowledge of Occupational Safety and Health in the workplace begins with a firm
understanding of the following terms. Using the internet along with any other
resources, research the following key terms and provide a definition / explanation
of each.
Safety Policy & Procedures: This Safety Policy is to guide all employees in pursuing their
responsibility, shared with the Company, to safeguard the health and well being of everyone
involved in the company. The process of adopting and implementing the safety policy in an
organization is known as safety policy and procedure.
Duty of Care: A requirement that a person act toward others and the public with
watchfulness, attention, caution and prudence that a reasonable person in the circumstances
would. If a person's actions do not meet this standard of care, then the acts are considered
negligent, and any damages resulting may be claimed in a lawsuit for negligence.
Hazard: Any dangerous event or situation that may lead to an emergency or disaster. It
could also be a biological, chemical, or physical agent in an environment that may have an
adverse health effect, or may cause injury or loss. As such, a hazard is a potential and not an
actual possibility.
Risk: Probability or threat of a damage, injury, liability, loss, or other negative occurrence,
caused by external or internal vulnerabilities, and which may be neutralized through pre-
mediated action.
Accident: In general, an unplanned, unexpected, and undersigned (not purposefully caused)
event which occurs suddenly and causes (1) injury or loss, (2) a decrease in value of the
resources, or (3) an increase in liabilities.
Incident: It means something arising out of or associated with something more significant
Near Miss: Potentially significant event that did not occur due to prevailing conditions, but
could have resulted from a sequence of events that did occur.
OSH Committee: OSH group of official members who establish and enforce standards and
laws for working conditions in commercial and industrial sectors.
OSH Representative: The primary function of safety and health representatives is to
represent the employees in the workplace on all issues relating to occupational safety and
health. The SHR is a key component of the 'resolution of issues' procedure that enables
management and employees to work together to improve workplace health and safety. SHRs
therefore deal regularly with co-workers, workplace supervisors and senior management.
OSH Legislation: Occupational Safety and Health at the workplace is governed by various
legislations. The objective of these legislations is to ensure the safety, health and welfare of
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SESSION 7
1. Using safety action plan provided as a reader, pick at least two high, two medium
and two low priority safety actions that you could identify as necessary in your own
workplace and complete the relevant fields on the form. Your facilitator will discuss
the actions on the form with you in detail.
Priority Safety Issue
/ Hazard
Action
Required
Person
responsible
Date of
action
Review
date /
comment
High Dust
particles
arising
through
weaving of
thread may
cause lung
cancer
Provide
Mouth
covers,
Exhaust the
dust
particles
Line Manager 04-08-09 04-09-09
High Poor fire
control
system
Install new
system
Remove
hazards that
may cause
fire
Maintenance
Manager,
Line
Manager
04-08-09 27-08-09
Medium Chemicals
may harm
hands while
dying the
thread
Provide
protective
gloves
Use
machinery
Chemical
Manager,
First Aid
person
10-08-09 25-08-09
Medium Work
environment
light and
other
conditions
Improve
lighting
Workplace
cleanliness
Electrician 11-08-09 24-08-09
Low Aroma of
chemicals
may cause
diseases
Provide
mouth
covers
Install
effective
exhaust
system
Electrician,
Line
Manager
11-08-09 24-08-09
Low Hazard of
losing data in
computers
Setup a
backup
Store on
other places
Technical
Person
15-08-09 26-08-09
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Session 8
Training needs identification:
In this question we are analysing the different methods of training needs identification with
reference to the advantages and disadvantages:
Job observation is the method that helps us to directly observe a position to determine need
identification. It has certain advantage like it provides direct firsthand information that
others do not. It’s very simple to use as compare to others. Simply it also verifies data from
other resources and it helps to practically evaluate the needs and the requirements. Similarly
some disadvantages are also exits. It is time consuming. At the same level it doesn’t provide
full information for the complex jobs and it may incurred with a biased decisions. It also
may infer with the job performance and this type of observation represents a very small data
where error chances are more.
When we are talking about the surveys, it helps us in many ways. This helps us to consider a
large sample size. Similarly it is very cheap to conduct as compare to the other methods. It
can also be handled through remote positions through emails, phones etc. At the same level
Standardized questions make measurement more precise by enforcing uniform definitions
upon the participants. At the other side of the coin it oppose to the concept of the direct
observation. That may lack in some feasible points. These surveys are very inflexible and
require a wide study before survey development. In this situation many of the respondents
do not show interest. And you have not a proper investigation due to this reason.
As the informal discussion is concern, it helps the managers to determine the internal needs
of the employees about what they want or not. It helps them to have a deeper look that is not
possible through other ways. The disadvantage of this pattern is that it is quite informal. It
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has not a determined pattern about the investigation or method. So it becomes very complex
to draw a conclusion from it. The fourth method is the via performance measurement. It is
also an important way. In this way you can easily have a look where an employee is week or
strong or where it needs to be change to have better operations. When you have feedback on
this from different employees you gain a better idea to discuss what to do or not to do. It
also provides a platform to judge it through discussion board evaluation. It does not give an
in-depth analysis. It just skims the performance and gives the results. And as the training
skills analysis and skills audit is concern, it best help us to evaluate the best required skills
to implement and which skills need to be trained to get a better opportunity. It helps us to
determine just skills needs but it does not focus on the other phases that need to be train like
culture, communication etc.
Session 9
1. Outline your understanding of the term “on the job” training. Provide
at least 3 examples of training that you would consider to be more
effective if carried out on-the-job.
On-the-job training (OJT) is the one of the best training due to certain reasons. One
reason is because this method it is planned, organized, and conducted at the employee's
worksite. OJT is generally considered as the primary method used for polish employee
skills and increasing their productivity. Similarly it is very appropriate for developing
proficiency skills that are related to an employee's job. It is more suitable for the locally
own businesses and the requirements. Some examples are for the on the job training
like Maintenance Technicians, architecture maintenance, construction and the Electrician,
Mechanics etc. These are some example that can be best implemented by on the job
training.
2. Outline your understanding of the term “off the job” training. Provide
at least 3 examples of training that you would consider being more
effective if carried out off-the-job.
Off-the-job training, as its name is showing that it is the training done on behalf of
employers that is conducted away from their premises. It basically helps employees to
learn both the theory (background knowledge) and practical training and it can also be
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included the assessment and examinations. Although it is usually delivered on the
premises of the provider but it often includes online learning in the workplace and
guests speakers from provider staff to the employer visits in order to deliver aspects of
training.
Well-managed and delivered off-the-job training
Good off-the-job practical teaching
Good off-the-job training resources
Good standards of off-the-job teaching and learning
The best examples of the trainings that if be implemented to the off the job training that
can be successful are: the lectures and demonstrations, simulations, role-plays and
games, self-study and attending external courses etc.
3. Outline your understanding of the term “Coaching” and “mentoring”
and provide a scenario for both where you feel each approach would
be suitable.
Coaching is the method of training in which we:
Directs, instructs and trains a person or group of people, with the direction to achieve
some goal or develop specific skills.
This direction includes motivational speaking.
And the training includes seminars, workshops, and supervised practice.
In this method goals are defined first.
As the mentoring is concern it has some senior junior relationship:
It includes one high experienced person in relation to less experienced persons.
It’s an f form of relationship building.
In this high experienced managers develop low experience mangers in certain
capacity.
If we take an example of the call centre where the call representatives responds to the
customer complaints and offer their product. There is always a need of coaching and
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mentoring. In this senior representatives give tips to the junior representatives. And they
set goals and target about their sales and call in the coaching session to better polish
their performances and make them efficient.
Session 10
Using the above information, create a brief email proposal to your manager to
obtain approval for a construction safety awareness training course which is
required for 10 people who will work on a construction site operated by your
organization. This course is a WA Mandatory requirement and is offered by many
training organizations. You will need to find out if this course is subject to any
training grants.
Dear Sir,
In the most of the organizations like us are using different safety awareness training
course now a days. This is becoming more famous due to the employees rights and the
essential needs for the business performances. We are also planning to have the WA
mandatory training programs for our 10 most rated employees about the safety
awareness. This training session is compulsory because, all we need is the efficiency
and effectiveness in our projects. And whenever the employee has a fear regarding
safety, his performance may be effected by these factors. So when they’ll have training
session, automatically they will gain a confidence in their work and they will more
efficiency. Due to this significant importance and to save legal costs, we want to launch
this training. For that purpose we’ll need certain funds for the costs associated with
safety and health training could include like:
Costs associated with engaging a trainer provider
Costs associated with provision of training manuals and materials.
Cost of venue hire to conduct training.
Cost of replacing employees for the duration of training.
Cost of transport to and from training location.
Cost of refreshments required throughout training.
Cost of subscription or licensing required throughout training (if required).
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After this training session we will able to better communicate with the clients and to
have the better understanding regarding their needs and requirements. Similarly the
efficiency will improve that will increase the productivity within a span of time. So it
will also reduce the cost. These are the basic benefits that we can attain from this
training session. All we require from you to allocate funds for this training session from
the BCTIF. So we can attain the high level of professionalism.
Thank you very much.
Session 11
1. How is routine workplace safety inspections carried out at the organization?
In the organization I have been working follows a numbers of steps while taking
consideration of the safety inspection. In the first step the organization takes a risk
assessment about the organization. In which certain factors are determined. While for
this purpose inspection teams are developed. Who take the risk assessment then a safety
committee is developed that helps to rank the hazards that are associated with
workplace safety. And then try to eliminate higher ranked hazards first.
2. At what intervals do these inspections take place?
In our organization, the safety and health procedure are not carried out at a predefined
time measurement. But it is usually carried out at the time span of weekly, monthly,
quarterly, six monthly and annually with many organizations having a pre-defined list
of items to be checked during these intervals. This was the same case with my
organization too. That does the inspections in such intervals.
3. How are issues raised as a result of the inspection dealt with?
When we take an inspection, in this tenure the there is practice in our organization to
obtain documentation from the previous inspections to ensure that all previous hazards
are deal satisfactory and all the threats has been eliminated. While comparing with the
previous documentation, if there is any issue is found for the weakness of the current
inspection that is brought before the committee and they use the external expertise for
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this purpose to avoid any type of the biasness or the negative behaviour about some
certain employees.
4. How are the results of the routine workplace safety inspections communicated to
management?
Whenever the inspection is done then it is essential that the results of the routine safety
inspection should be communicated with the management to review and analysis. For
this purpose the organization makes a plan report that includes certain things like:
Name of the hazard.
Prevention / corrective action.
Responsible person.
And the time line for the end results.
When this document is prepared then it is provided to the person who has
responsibilities to provide its solutions and the people who are inspecting the procedure.
In this way the results are communicated with the management.
5. What steps are taken to ensure the items identified as a result of the inspection are
followed up to ensure action has been taken?
At the time of the results there are certain steps are taken regarding the ensuring of the
results. At this level our organization nominates person to re-inspect the whole results
of the inspection process. And at that level it gives its reviews to the committee and
Committee review it by itself and takes appropriate actions in response to any items
reported as scored “poor” or “No” by the nominated person and advice to the
management to take appropriate measures.
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Session 12
Last month, the national safety Audit conducted a Citistore indentified the greatest
amount of accidents and injuries occurred in the stock bays at the Perth store. The stock
bay is where all goods inwards are received, stored and dispatched to the WA regions.
The causes for accidents and injuries were identified as:
Manual handling
Lacerations to hands and arm from cardboard and banding wire
Concussion from un-balanced boxes falling from storage shelves in hard to reach
areas
Using the hierarchy of control, suggest risk control methods you would adopt for each.
Remember, you will need to present your rationale behind each method.
As the manual handling is concern, in this we will be accepting the substitute for this
method. By this way we’ll be accepting another system that will help us to control the
system through machinery and robots. By this way we can handle them easily. And there
would be lesser chances for the loss b/c man can do mistakes but machines remains precise
about their works. For the second problem that is about the harm effects due to laceration to
hands and arms, we’ll be providing the isolated hazard system where we will restrict the
areas of the machinery and administrative control will be implemented there to have a better
control over the loss. By this way proper training and isolation will provide employees
safety regarding laceration on arms and hands. For the last problems we’ll be using
electrical control over the plants and machinery. By this way proper methods and system is
provided where we have no chances of unbalancing and provide a proper arranged system
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Session 13
Obtain the policy and procedure along with the accident and incident report from your
organization or an organization you are familiar with. Provide an overview to your
facilitator of the process involved in reporting an accident / incident at the organization
and what process of investigation takes place. When providing the overview to your
facilitator, you will be required to refer to the actual documents in use by the
organization.
In the Norfolk and Waveney mental health there is a proper procedure is followed as
regarding to the accident and incident report. In this company, they have a proper written
policy and procedure for reporting it. In this process when you have been incurred with an
accident or an incident then you need to write an application to the health and safety
executive about this. In this process a proper procedure is followed where it needs to be
reported at legal firm too. In this policy and procedure all type of accidents and incidents are
defined that are applicable to report. After that a committee reviews the problem and give
compensation to the damage to the employees or provide proper methods to resolve
problems incurred with the regular procedure. Different type of incidents has different ways
to report. After reporting, there is proper book keeping of the records. And then it would be
reviewed again as the precedents for the further cases to have a look for the previous cases
results.
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