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Knowledge Management Practices in the Philippines

Jan 22, 2016

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Knowledge Management Practices in the Philippines. Victor L. Magdaraog President Knowledge Management Association of the Philippines (KMAP). “ We cannot find our way without the light of knowledge”. -Crisostomo Ibarra Main Character Noli Me Tangere Dr. Jose P. Rizal. - PowerPoint PPT Presentation
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Page 1: Knowledge Management Practices in the  Philippines
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Knowledge ManagementPractices in the

Philippines

Victor L. MagdaraogPresident

Knowledge Management Association of the Philippines(KMAP)

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“We cannot find our way without the light of knowledge”

-Crisostomo IbarraMain Character

Noli Me TangereDr. Jose P. Rizal

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Land of the Knowledge Workers

• Overseas Filipino Workers• Overseas Knowledge Workers

– IT Professionals– Medical Doctors, Nurses and other healthcare

workers– Architects and Engineers– Teachers– Managerial and Executives

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KM and Philippine Culture

• Bigay-Alam - communication

• Bayanihan - collaboration

• Barkada - workgroups

• Innovation and Creativity

• Ability to Learn

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KM Practices

• Government and NGOs– CD SEA– Rice Knowledge Bank– National Economic Development Authority– Knowledge Management Association of the

Philippines

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KM Practices• In Business Organizations

– First Philippine Holdings Corporation– Unilab Laboratories– Splash Corporation– Jollibee Food Corporation– Fairchild Cebu– I-Bank

• At the Individual Level– “Knowledge Catchers”

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The growth of BPO• MYSYS – Support Center

• Proctor and Gamble – Shared Services

• TrendMicro – Development Center

• Daksh - Development Center

• Chevron/Texaco – Shared Services

• AIG/BPSI – Support Center

• Other Call Centers – Knowledge workers

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More than technology, KM is about Human Capital

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Knowledge Management is realized in the quality of the Filipino knowledge worker !

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Presented by

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www.sunstar.com.ph

Thursday, October 28, 2004

Fairchild puts premium on R&D

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