KNOWLEDGE MANAGEMENT B S C [ Balanced Scorecard ] PROJECT 1 POWER POINT MATERIALS FOR BASIC CONCEPT Group #2 KANG A IN YOON JONG HUN YOON HYE RIM CHA MYUENG HWAN
Dec 25, 2015
KNOWLEDGE MANAGEMENT
B S C [ Balanced Score-card ]
PROJECT 1 POWER POINT MATERIALS FOR BASIC CONCEPT
Group #2KANG A IN
YOON JONG HUNYOON HYE RIMCHA MYUENG
HWAN
Page 2
■ Contents
2. Detailed Explanations
4. Vendors / Future Expansion
Outro.
Intro.
1. Definition / Back ground
3. Market Analysis
Q & A REFERENCE
Page 3
Definition
- Management practice that attempts to complement drivers of past per-formance (financial measures) with the drivers of future performance, such as customer satisfaction, development of human and intellectual capital, and learning.
- (by BusinessDictionary.com)
■ What’s the B S C ?
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Beginning
: In 1992, “The Balanced Scorecard – Measures that Drive Perfor-
mance” [ Harvard Business School Review ] In 1996, THE BALANCE SCORECARD
[ Publication ]by Robert S. Kaplan
& David P. Norton [ Business scorecard collaborative, Inc. ]
■ Background of B S C (1)
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Motivation “ Not only about MONEY ”
[ Limitation of existing financial indicator ]– Need of “ Frame for the comprehensive scoring indicator ”
• Accurate performance scoring & feedback
• Value evaluation of intangible asset
• Indicator for present & future performances
• Sharing visions with whole organization
■ Background of B S C (2)
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VISION
STRATEGY
BALANCE
COMPREHENSIVE VIEW
MISSION
GROWTH
■ Detailed Explanation – 4 Perspectives (1)
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■ Detailed Explanation – 4 Perspectives (2)
- Strategic planning and management system.- Developed by Kaplan and Norton (1992).- Provide organization with metrics against which to
measure their success.- Align business activities to the vision and strategy of
org.- Underlying Principle : you cannot manage what you
can not measure.
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Cause-and-effect relationships be-tween different KPIs in a BSC
■ Detailed Explanation – Strategy Mapping
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The former President ‘ 노무현’ emphasis application of BSC for Outcome driven organization.
Centering around government agency and public institution,
BSC’s application spread. ‘Public BSC Project Spread’
(Digital Times, 2006)
■ Market situation - Domestic
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Global enterprise’s BSC application rate is 66 %. (2007) [ Bain & Company, 2007 ]
Fortune Magazine 64% of Top 100 enterprises applied BSC. (2004) 50% of Global Top 1000 enterprises, applied BSC. 80% of Top 500 enterprises applied BSC. (Niven, 2006) One of 75 theories that are the most important theory at 20
Century.
■ Market situation - International
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• Executive Strategy Manager• MS Business Scorecard manager
Commercial software packages
• BSPG• BlueOxygen BSC Dashboard
Open source software packages
Using standard office software to provide the same functions ascommercial software packages
Standard office software
■ Software products
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■ Future expansion
Vast & old data
Adding leading indicators
Index of several measure
Customized view
Knowledge sharing tool
underlying structure
Balanced scorecard automation
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■ Reference
BSC Institute (http://www.balancedscorecard.org/) Business Dictionary (http://www.businessdictionary.com) Wikipedia(Eng ver.) Improve Your Performance “News” – David Wilsey, 2009, Balanced
Scorecard Institute) Strategy map (http://strategymap.com.au/) The Balanced Scorecard - Measures that Drive Performance
Robert S. Kaplan and David P. Norton. 1992, Jan-Feb, Harvard Busi-ness Review
https://www.bscol.com/bsc_online/technology/certified/ http://www.12manage.com/methods_balancedscorecard_ko.html