Business Context “The most valuable assets of a 20 th century company were its equipment. The most valuable assets of a 21 st century institution will be its knowledgeable workers and their productivity.” Peter F Drucker 1909-2005 Today many organisations are struggling with managing their knowledge and information assets. Examples are widespread of intellectual capital being drained from organisations and not replaced, ineffective approaches to training and competency management and most recently inappropriate IT systems deployed to address what is largely a people-based issue. Through our Business Risk Management capability, Risktec provides a full range of services aimed at ensuring that an organisation identifies, possesses and maintains the skills it requires to meet its current and future business needs, and that access to such capability can be provided when and where it is needed. Whether the requirement for implementing a formal knowledge and competency management programme is driven by regulatory or business needs, Risktec can help at all stages of the process from conception through to delivery and ongoing maintenance. Our Services Risktec provides a full portfolio of KM and CM services which can be applied from the earliest stages of implementation or part way through the process. Our services include: KM audit to benchmark current KM maturity against best practice KM Strategy development Knowledge capture & transfer System specification & evaluation Lessons learned feedback Communities of practice creation Through our understanding of modern tools and techniques and the benefits that such processes can provide in managing business risk, Risktec consultants are able to assist our clients in establishing a practical Knowledge Management and Competence Assurance programmes which is driven by the unique requirements of their business. Our Competence Assurance services include: Competency frameworks Skills and competency capture and assessment Training benefits realisation HR system integration Regulatory compliance Role and task analysis Personnel planning and optimisation Our Approach Risktec have developed an integrated and holistic approach to knowledge and competency management that fits easily into any organisational model. Our approach focuses on the specific needs of our clients and our solutions are independent of any third party suppliers. We adopt formal and proven project management methodologies to ensure successful delivery. Our QA systems are accredited to ISO 9001:2000. Our consultants have built up a reputation for understanding issues and processes at all levels and for providing our clients with practical solutions. Our Clients Our clients are a mix of large blue- chip organisations and smaller companies operating in many business sectors such as nuclear, oil & gas, public sector, transport, defence. Knowledge and Competency Management