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PRESENTED BY :
TRIPTA NARWARA
MBA(IIP) II
1001 0123
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INDUSTRYTELECOMMUNICATION SECTOR The Indian Telecommunications network with 621 million
connections (as on March 2010) is the third Largest in theworld.
The Telecom Regulatory Authority of India (TRAI) was, thus,
established with effect from 20th February 1997 by an Actof Parliament, called the Telecom Regulatory Authority ofIndia .
The main objectives of TRAI is to provide a fair andtransparent policy environment.
The most important milestone and instrument of telecomreforms in India is the New Telecom Policy 1999 (NTP 99).
More than 8 per cent of the approved FDI in the country isrelated to the telecom sector.
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ORGANIZATION Knowlarity was conceptualized in July 2007 by Ambarish
Gupta and Pallav Pandey , for the development of largescale telephony call processing platform.
The company has cluster setups in Delhi, Noida, Lucknow,Mumbai and Muzaffarpur.
Knowlarity is proud to be the first in India to deploy a cloudbased telephony platform called "Knowlus". The end to endplatform has been developed inhouse.
Products:- SUPERFAX - SUPERDIALLER
- ERCC - IVR
- SUPERCALLER
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Services- GOVERNMENT
NREGAMIDDAY MEALPOLICE HELPLINE
RSBY HELPLINEPOLITICAL CAMPAIGNING
- ENTERPRISESALES FORCE PLUGIN
PHONE PAYMENT IVRFACEBOOK VOICELETKNOWLUS API
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PRODUCT HANDLED:SUPERFAX
Fax Anywhere & Anytime: Send or receive faxesanywhere in the world via email. Always On and Never Busy
100% Private & Confidential: Your own private faxnumber, No need to share a fax number with others
Instant Notification: Instant SMS Alert on fax arrival
Zero Maintenance cost: No telephone line required, Noelectricity required, Hassle Free
Low Cost: Very economical outgoing fax, Saves paper, inkand cartridge expense
Green Fax: Paperless, Over internet, No electricity Multiple Retries: Automatic re-try while sending fax
Send Bulk Fax: Send Copy of Fax to Multiple PeopleAutomatically
Secure: High confidential ensured by 128-bit encryptiontechnology
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How Superfax works:
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LEARNINGS: Information regarding all the products offered by
Knowlarity Communications . Understanding ofcustomer behavior regarding product superfax.
Understanding the flow of product at place at
right time. Information regarding faxing need for a person.
The live experience during the training
Before going in front of the client, we must have
the detailed knowledge of services, facilities,company profile, market price and competitors.
Brand issue is main concern in the mind of client.
Delay in services can lead to loss of client.
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THANK YOU