KMAUS10 Day One july 2010

#KMAUS10 – Day One – July 21 2010

KMAustralia7:28am via Tweetie for Mac

RT @RalfLippold: RT @marigo: RT @kdelarue: Shell changing term from "Knowedge Management" to "Knowedge Sharing"; and they have good reasons for it. #kmaus10

Debategraph5:16am via web

RT @roanyong: How about making the reason to collaborate lucid? http://bit.ly/aL3DpL RT @DeltaKnowledge 3 ways to encourage collaboration. #kmaus10

RalfLippold4:42am via Tweetie for Mac

RT @marigo: RT @kdelarue: Shell changing term from "Knowedge Management" to "Knowedge Sharing"; and they have good reasons for it. #kmaus10

roanyong1:53am via web

How about making the reason to collaborate lucid?http://bit.ly/aL3DpL RT @DeltaKnowledge 3 ways to encourage collaboration. #kmaus10

roanyong1:48am via web

If the situation is novel, how can km helps decision making? @Metaphorage: Neale -> good KM increases the quality of decisions. #kmaus10

ithorpe12:59am via TweetDeck

RT @gaurisalokhe: RT @p0lygl0tt: #kmaus10 'Tolerated failures imprints learning better than success' -Snowden

ewenlb12:57am via Echofon

RT: @gaurisalokhe @p0lygl0tt: #kmaus10 'Tolerated failures imprints learning better than success' -Snowden It's time we rub this one in!

gaurisalokhe12:40am via TweetDeck

:) Not sure either works.. RT @hwakelam: RT @gmountain:#kmaus10 Forced Blogging - FLOGGING


RT @p0lygl0tt: #kmaus10 'Tolerated failures imprints learning better than success' -Snowden


RT @metaphorage: David Neale #KMaus10 good KM increases the quality of decisions and reduces cost & risk, especially in large projects.

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suzieisJul 21, 11:51pm via web

@lukegrange oh no, went dark today and missed your #kmaus10tip .. Look forward to hearing gems from the master :)

DeltaKnowledgeJul 21, 11:23pm via TweetDeck

Out and about with KMers after day 1 at #KMAus10 (via @corza)http://tweetphoto.com/33983463 < thanks for a great night all!!

DeltaKnowledgeJul 21, 11:19pm via TweetDeck

RT @KerrieAnne: Tweets from #KMAUS10 Day One July 2010.pdf - http://ht.ly/2erCj - the should help Jerry @Metaphorage

KerrieAnneJul 21, 11:04pm via HootSuite

Tweets from #KMAUS10 Day One July 2010.pdf - http://ht.ly/2erCj (maybe a few missing) - so much to read over the next week ! thanks guys

lukegrangeJul 21, 10:57pm via TweetDeck

MmmMm not too sure :-s more smart me thinks RT @DaveyMelb: Semantic web or smart use of data? #kmaus10

lukegrangeJul 21, 10:55pm via TweetDeck

@miladyred super to meet face to face after so long online#kmaus10

lukegrange10:52pm via Twitterrific

@michellelamb http://bit.ly/physicaltwitter andhttp://bit.ly/aKid1BPhysicalTwitterConf please pass on to others who played at #KMaus10


@LexBartlett @DaveyMelb @neridahart @jacki_johnson@marigo @nimmypal @ thank you all for following me at#kmaus10 and RT'ing


RT @nimmypal @elsua :-) You guys are great. KM the good, the bad and the darn right ugly nomenclature ridden prophetic art#kmaus10

elsua9:01pm via Nambu

♺ @nimmypal @lukegrange: Good KM reduces the risk of poor decisions #kmaus10 / Too bad we left behind 'good' a long while ago ;)










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♺ @kdelarue Shell changing term from "Knowedge Management" to "Knowedge Sharing"; and they have good reasons for it.#kmaus10 / Not only'em


Enjoying quite a bit the lovely live tweeting coming from#kmaus10 while getting started w/ the day over a cup of coffee; priceless! :)


Discussing #kevinscampervan with other #kmaus10 delegates

awmitchell7:45pm via Dabr

@michellelamb @helmitch I'd still rather be at #kmaus10

helmitch7:36pm via Mobile Web

@awmitchell that's actually good because some of us here at#kmaus10 can't watch #masterchef tonight ;-)

corza7:28pm via TweetDeck

Out and about with KMers after day 1 at #KMAus10http://tweetphoto.com/33983463

AutumnP707:09pm via web

RT @kdelarue: We need to change the employee/employer model to one of equal status - we need trust to work together.#kmaus10 via @zaana

boffin666:36pm via Twitterrific

RT @awmitchell A big thank you to everyone tweeting from#kmaus10. It's very nice to be able to participate vicariously. Seconded!

ArkKMUK6:14pm via web

Check out the great feed that's coming out of #kmaus10 (KM Australia 2010)

p0lygl0tt5:48pm via Twitter for iPhone

Was surrounded by iPads, iPhones and netbooks today at#kmaus10. ¡Hasta mañana!

hwakelam5:19pm via TweetDeck

LOVE the concept of reverse brainstorming #kmaus10 - brainstorm all the reasons it won't work to find out how it will!

awmitchell5:19pm via web

A big thank you to everyone tweeting from #kmaus10. It's very nice to be able to participate vicariously.

miladyred5:13pm via Seesmic Web

and with that, it's drinks on day one #kmaus10

















































YES! Trust people RT @DeltaKnowledge: 3 way to encourage collaboration: 3) focus on monitoring & education not heavy regulation #kmaus10

DeltaKnowledge5:11pm via TweetDeck

3 way to encourage collaboration: 3) focus on monitoring & education not heavy regulation #kmaus10


3 way to encourage collaboration: 2) Shared group objectives & reward group achievements #kmaus10


3 way to encourage collaboration: 1) provide breakout spaces and permission to use them #kmaus10

meretajma5:08pm via web

Home strait for day one of #KMAus10. Laughter, passion & great ideas being generated. Networking drinks should help keep ideas flowing...

Heyshash5:08pm via web

RT @Metaphorage Hoffman (Glentworth) #KMaus10 ~at the moment a risk becomes an incident, pple go 2 pple not to databases(eg Gulf oil spill).

jessicacarlin5:07pm via Mobile Web

Thanks to david for that brilliant forced blogging ie "flogging" idea :-D #kmaus10


Disturbing levels of practical positive solutions at 5pm. Great work guys #kmaus10


RT @GMountain #kmaus10 Forced Blogging - FLOGGING

KMeducation5:01pm via Seesmic Web

RT @miladyred: great energy being generated from reverse brainstorming session #kmaus10

LexBartlett4:52pm via UberTwitter

RT @p0lygl0tt: #kmaus10 if you want to make sure KM is dysfunctional, put IT in charge!

gmountain4:50pm via TweetDeck

#kmaus10 Reverse brainstorming session. Funny if it wasn't true.











































Awesome reverse brainstorming session on how to destroy collaboration in your org #kmaus10

KMeducation4:48pm via Twitter for iPhone

RT @metaphorage: David Neale #KMaus10 web 3.0 drawing facts from text and summarizes into a wiki with links back to source, auto updates with source change.


#kmaus10 if you want to make sure KM is dysfunctional, put IT in charge!


RT @gmountain: #kmaus10 Forced Blogging - FLOGGING

KMeducation4:47pm via UberTwitter

RT @KMAustralia: RT @DaveyMelb: Semantic web or smart use of data? #kmaus10


#kmaus10 Forced Blogging - FLOGGING


great energy being generated from reverse brainstorming session #kmaus10

markjburnard4:35pm via TweetDeck

OK, now we are thinking originally :) #kmaus10


RT @meretajma: developing a communal library of analysis- Moxy Knowledge Management #KMAus10

rsamii4:29pm via Twitterrific

RT @lukegrange: Good KM reduces the risk of poor decisions#kmaus10

kdelarue4:29pm via dabr

@corza Is this a promise or a threat? :-) @miladyred @zaana#kmaus10


#kmaus10 'Tolerated failures imprints learning better than success' -Snowden

















































"reverse brainstorming" - brainstorm how to make something fail, to get insight into how to make it succeed. #kmaus10


@corza @michellelamb back to get the audience interacting with a reverse brainstorm session #kmaus10


Twitter gets a gong in the final interactive session of the day-reverse brainstorming with @corza and @michellelamb#KMAus10


developing a communal library of analysis- Moxy Knowledge Management #KMAus10

metaphorage4:19pm via Twitter for iPhone

Traceability of data through links provides a means to validate evidence for decisions #KMaus10 David Neale

KMAustralia4:18pm via UberTwitter

RT @DaveyMelb: Semantic web or smart use of data? #kmaus10


In your Ark Group bag at #kmaus10 you'll find a flyer for the NSW KM Forum. Read the bottom line. (Did @engin_eer come up with this?)

DaveyMelbLocale 4:16pm via TweetDeck

Semantic web or smart use of data? #kmaus10


#kmaus10 - especially getting executives to blog, losing faith in a wiki/knowledgebase based on Shell presentation. Looking 4 other ideas...




























http://twitter.com/DaveyMelb/status/19055844164







#kmaus10 - My interests - how to engage a disparate volunteer community development organisation in KM


#kmaus10 eg wikis, corporate glossary, data dictionaries, report inventories, etc etc. Anything DW/BI...


David Neale #KMaus10 outcome of the developments is to provide an easier way to validate data and optimize reuse of the information


re #kmaus10 My expertise - using web 2.0 technologies to manage metadata & corporate knowledge in BI/DW projects...


David Neale #KMaus10 web 3.0 drawing facts from text and summarizes into a wiki with links back to source, auto updates with source change.


RT @kdelarue RT @TrendsAlerts: #kmaus10 is #nowtrending in Melbourne http://trendsmap.com/local/au/melbourne


David Neale #KMaus10 semantic web builds structure between words in statements to provide more meaning on links between words.


@metaphorage speed to bring on board often prevents innovation in data use? ?? #kmaus10


Is interesting moving throughout the day from the conceptual to the operational, can be hard to get the brain in the right mode#kmaus10


Pretty star map of the internet - love the concept of a galaxy of ideas #kmaus10


RT @TrendsAlerts: #kmaus10 is #nowtrending in Melbournehttp://trendsmap.com/local/au/melbourne























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David Neale #KMaus10 how to bring people on board and engage them quickly and productively- manage the data differently.

DaveyMelbLocale 3:59pm via

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Sometimes I'm glad that 15 years of teaching gave me the ability to speak without notes #kmaus10


Lots of discussion throughout the day regarding the importance of telling the value story of KS as a tool for engagement#kmaus10

metaphorage3:55pm via Mobile Web

RT @helmitch: #kmaus10 decision making - beware of 'optimism bias' - need knowledge + collaboration to really clarify assumptions

slmader3:55pm via TweetDeck

RT @DeltaKnowledge: Put people on the spot to put something on the wiki and share what they are doing. Others see it & join to get attention #KMaus10


David Neale #KMaus10 good KM increases the quality of decisions and reduces cost & risk, especially in large projects.


Good KM reduces the risk of poor decisions #kmaus10


#kmaus10 Good knowledge management reduces the risk of poor decisions. -so true!


cross city tunnel good example of failure to collaborate- bad knowledge led to faulty assumptions and an inadequate infrastructure #KMAus10































#kmaus10 decision making - beware of 'optimism bias' - need knowledge + collaboration to really clarify assumptions


David Neale (Moxy Knowledge) #KMaus10 wikis, semantic web & decision making: how do we make better decisions on major projects.


*Relief* the role of decision making in KM about to be covered#kmaus10


David Neale from Moxy Knowledge Management kicking off the last two sessions of the day #kmaus10


RT @caikjaer `#kmaus10 tell us what you are interested in and find other delegates at KM Australia (Optimice) -http://bit.ly/9OHkst

TrendsAlertsLocale 3:32pm via Trendsmap Alerting

#kmaus10 is #nowtrending in Melbournehttp://trendsmap.com/local/au/melbourne


RT @helmitch: #kmaus10 fantastic demonstration of ROI - discussion forums vs knowledge base. Value vs costs - forums win.


RT @miladyred: Sometimes a solution may not be a tool at all - brilliant point, so good to hear it said #kmaus10


RT @LexBartlett: RT @meretajma: Need to publicise knowledge successes better- don't be modest! #KMAus10


RT @markjburnard: Fear of losing face. If you create a safe environment by building relationship/trust, people will open up#kmaus10


Amazing presentation, it doesn't feel like 3pm! #kmaus10

















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Put people on the spot to put something on the wiki and share what they are doing. Others see it & join to get attention#KMaus10

mtydeman3:21pm via TweetDeck

@GMountain but can't wait to hear what you learn from #kmaus10

michellelamb3:20pm via HootSuite

#kmaus10 expertise locators dont work in Shell (found after 17 tries) lol like so many other comp, can anyone tel me where they have worked?


Professional cultures need to have the same thinking applied re: Cultural problems in KS #kmaus10


The issue in Asia is fear of losiing face. If you create a safe environment by building relationship/trust, people will open up#kmaus10

helmitch3:20pm via HootSuite

RT @michellelamb: as should he RT @miladyred: ASH's wife should be immensely proud #kmaus10 really relevant presentation

caikjaer3:19pm via bitly

#kmaus10 To conference delegates - tell us what you are interested in and find other delegates at KM Australia -http://bit.ly/9OHkst


as should he RT @miladyred: ASH's wife should be immensely proud #kmaus10 really relevant presentation


#kmaus 10 Shell's ROCK program getting good attention. (I like it too)


Good point about how tone and culture need to be considered due to human difference. All of us communicate differently#kmaus10


Culture Problems: Asians don't like asking, Dutch are very blunt#KMaus10 (as opposed to Westerners who often don't like sharing)
























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Really like Ash's passion (and humour) for making KM work company wide. #KMaus10


RT @jessicacarlin: Some great passionate people at kmaustralia#kmaus10


Some great passionate people at kmaustralia #kmaus10


RT @meretajma: Need to publicise knowledge successes better- don't be modest! #KMAus10


Promote yourselves - tell your own story to create engagement and support. The KS story is just as valuable as the other stories#kmaus10


#kmaus10 great preso by Ash from Shell. Lots and lots resonating with me about their k-sharing journey. :-)


@meretajma Thanks :) #kmaus10


i loved the white, need to try the red RT @Stonebridgesys: First day of #kmaus10. Enjoying the pepper tree wines! (and the speakers!)


Limit which tools are available, but then engage people directly let them decide what they need and how to get benefit #KMaus10


@markjburnard if not, we will send out additional presentations post event unless the speaker advises otherwise. #KMAus10


Everyone is retiring apparently #kmaus10


Sometimes a solution may not be a tool at all - brilliant point, so good to hear it said #kmaus10











































RT @DeltaKnowledge: Shell uses KPIs for KM, but one set of KPIs isnt enough. Individuals are guided from beginner to advanced KPIs #KMaus10

lukegrange3:08pm via TweetDeck

@smartpeopleguy great to meet you earlier and thank you for a great presentation #kmaus10

miladyred3:08pm via HootSuite

RT @michellelamb: #kmaus10 ROCK "nothing but a structured program for capturing "critical" knowledge" the trick is in how you do it - like Larry King live


welcome from the table behind RT @DeltaKnowledge: @gmountain Welcome to Twitter and #kmaus10 Glen. Come and say hi to me!

Stonebridgesys3:06pm via TweetDeck

First day of #kmaus10. Enjoying the pepper tree wines! (and the speakers!)


Am seeing an interesting parallel with the 15/85 value figures, similar to cust service figures -15% tech knowledge 85% soft skills #kmaus10


#kmaus10 can someone from Ark confirm this slide show is on the CD? Just checking...


#kmaus10 ROCK "nothing but a structured program for capturing "critical" knowledge" the trick is in how you do it - like Larry King live


Am wondering if the blog take up by scientists will work with other knowledge professionals #kmaus10 Social sciences?


Siew Hoong Aw #KMaus10 scientists using blogs instead of diaries generating two way interactions leading to tangible value.


#kmaus10 also blogging works for senior mgt - ways of connecting with staff, keep in touch, interact.


@gmountain Welcome to Twitter and #kmaus10 Glen. Come and say hi to me!










































#kmaus10 interesting slide on ROI money spent in traditional systems vs discussion platform with outcome 85% value from 15% cost spent


This is probably the most valuable example of a successful KM initiative in a large corp that I have seen. #kmaus10


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Those 20:80 figures remind me of the seely-brown formal vs informal learning.... #kmaus10


#kmaus10 Shell found scientists like blogging - it's like publishing journal articles.


Makes sense to me: Computers good at finding linear info, People good at fuzzy recollection & linking. Make best use of both#KMaus10


Siew Hoong Aw #KMaus10 passionate about the achievements of what they are doing and fully engaged. Clearly driving the successes.


#kmaus10 the presentation on their ROCK program - Retention of Critical Knowledge that he did in KM Asia was very strong, good org process


#kmaus10 Siew Hoong Aw talking about value of discussions vs knowledgebases compared to their costs at Shell. Gold.






























60,000 of 95,000 users are members of the Shell Wiki Encyclopedia. All can publish without Mgt approval. Now a training tool too! #KMaus10


RT @meretajma: It's a very human thing to ask for advice#KMAus10


#kmaus10 answers to questions are usually in people's heads. Tacit - faster, just have to make it easy + visible

hollingsworth3:00pm via web

Enjoying the #KMAus10 tweets thanks for sharing everyone! /cc @DeltaKnowledge @kdelarue @corza @stangarfield @mlambert@metaphorage @marigo


Tapping into the innate desire of people to help each other as a knowledge source #kmaus10


Siew Hoong Aw #KMaus10 15% of value from discussion, 85% from discussion. 80% of cost from knowledgebase (systems) only 20% discussion


It's a very human thing to ask for advice #KMAus10


RT @meretajma: Ask, Learn, Share: framework for Shell's knowledge sharing successes #KMAus10

marigo2:59pm via Twitter for iPhone

RT @lukegrange: Knowledge Management is more about peoples behaviour than the systems that manage it #kmaus10


#kmaus10 It is a very human thing to "call a friend" rather than querying a KM system.


80/20 between K base and discussion forum - inverse relationship between value & cost. #kmaus10


@kdelarue agree, really think the KS is a great term #kmaus10


#kmaus10 fantastic demonstration of ROI - discussion forums vs knowledge base. Value vs costs - forums win.


















































15% of the value gained from knowledge base 85% from the discussion. Costs are the other way round 85% from knowledge base #kmaus10


In fact, I think that slide has given me an epiphany. I am starting to feel that KS is a much better term to use than KM. #kmaus10


11 years for a KM tool is very good. Many get spoken about even after they have died out or been replaced. #KMaus10


Global discussion forums (SIGN) allow knowledge to span more than just local Emails. Been around 11 years and is very successful. #KMaus10


#kmaus10 ROCK program - Retention of Critical Knowledge - esp of senior knowledge-holders


ROCK - Retention of Critical Knowledge program - god isn't that a marketers dream #kmaus10. Great branding of the programme


Why did the blogs not have great success? Would love to know - have to ask later. #kmaus10


Its is important to provide ways for people to share knowledge, ideas, etc without it being able to limit their career prospects#KMaus10


Just after tweeting this, I see that Ash has "KS" on his slide. I wonder if it will become common? > @helmitch #kmaus10


RT @corza: RT @BigDavieB: ASH says the person who points the way is as valuable as the guru on top of the mountain #KMAus10


i saw Ash -Siew Hoong Aw #KMaus10 in KM Asia last year, he is consistently upbeat and making lots of uncommon sense :) you go boy






































@kdelarue KS much more collaborative :) #KMAus10


Love the message of educating people what to use when - help them meet their needs rather than impose solutions #kmaus10


#kmaus10 "relentless coaching / support" for k-sharing. Funny about that - why doesn't it come naturally?


Low tech - High touch is a super KM approach/expression and I'm making a big sign with this for my office wall #kmaus10

corza2:52pm via TweetDeck

RT @BigDavieB: ASH says the person who points the way is as valuable as the guru on top of the mountain #KMAus10


Siew Hoong Aw #KMaus10 directly ask individuals "what can you do in your environment to make a difference?"


#KMaus10 Love the relentless approach to Coaching and Supporting the Knowledge Sharing team.


Siew Hoong Aw #KMaus10 highly interdependent program of initiatives including "hearts & minds" campaign. Provocative challenges to improve


.@kdelarue Yes you can say KS, I know what you mean ;-)#kmaus10


Low tech high touch #kmaus10


#kmaus10 their CEO is a strong supporter of knowledge sharing. *Very* important - this sets the tone for the organisation.








































Hmmm, am going to test if I get a better response from my exec by changing my language. Will KS overcome latent resistance to KM? #kmaus10

michellelamb2:50pm via Seesmic Web

RT @miladyred: "Ask, Learn, Share". Great approach to acitivites#kmaus10


#kmaus10 Shell's Knowledge Sharing program (can I say "KS"?) is both bottom-up *and* top-down. #kmaus10


Siew Hoong Aw #KMaus10 knowledge management at Shell Global Services


Shell prefer to call Knowledge Management; Knowledge Sharing instead and summarise it as Ask/Learn/Share #kmaus10


"Ask, Learn, Share". Great approach to acitivites #kmaus10


Ask, Learn, Share: framework for Shell's knowledge sharing successes #KMAus10


I would say, also share DURING - real time knowledge sharing, mid-project. If possible. #kmaus10


Siew Hoong Aw #KMaus10 key strapline: Ask (first), Learn, Share.


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I'm having a bit of a mind spin going from the philosophically unknown to the hyper capitalist. #kmaus10


































RT @helmitch: #kmaus10 sharing is human People decide what they share. In organisations, need to find, change+embed ways for people to share


I'm not hearing as much about Decision Support Systems as I thought I would at #KMaus10


Shifts focus from talk to action; removes confusion with Info Management and gets away from seeing "Management" as control. #kmaus10


Am finding ASH a great post lunch speaker, really inspirational in terms of being achieve organisation cultural changes #kmaus10


Siew Hoong Aw #KMaus10 the hero is not the guru, but the person applying the knowledge. Reducing reinvention through sharing.


Shell's KM challenge: "change the guru in the mountain" to a knowledge enabler through knowledge sharing #KMAus10


#kmaus10 sharing is human. People decide what they share. In organisations, need to find, change + embed ways for people to share.


Siew Hoong Aw #KMaus10 call their program knowledge sharing rather than KM as about the flow more than the content. Value from deployment.

BigDavieB2:44pm via Twitterrific

ASH is a great speaker to wake everyone up from post lunch daze - energetic & candid. Cracked us up, smiles all round #KMAus10


Really like the organisation focus shift from managing the information to sharing it #kmaus10 Really concentrates it on the people


Knowledge management is more about peoples behaviour than the systems that manage it #kmaus10




































This guy is good :) #kmaus10


#kmaus10 Sharing is a human behaviour and is not focused on tools (though tools are very helpful).


@BigDavieB good point. Will start putting a list together where applicable. #KMAus10


Siew Hoong Aw #KMaus10 key focus areas crew changes and "grow East" -shift towards China driving knowledge transfer demands


Knowledge is a wonderful thing #kmaus10


Kudos to Ash from Shell- managed to do a wonderful job of continuing his presentation despite technical diff #KMAus10


The real assets are the people, and what's in their minds. Loving it. #kmaus10

elmibester2:40pm via Twitterrific

RT @BigDavieB: It would be helpful to have the speakers Twitter names in the schedule so that we can give them cred when due#KMAus10


Siew Hoong Aw (Shell Malaysia) #KMaus10 Shell Global Solutions- knowledge sharing journey - not story as continuing...


Great speaking manner from Ash from Shell Global Solutions, has really engaged the crowd #kmaus10


It would be helpful to have the speakers Twitter names in the schedule so that we can give them cred when due #KMAus10







































So I'm thinking that powerpoint is an enemy of KM not just coz of the dumbing down, but coz u r not looking at the person's FACE#kmaus10


Ash from Shell Global Solutions, Malaysia on now at #kmaus10. Very likable speaker already!

EzyForexTrading2:37pm via HootSuite

Have you asked what your doing today? Will your organisation remember tomorrow #KMAus10


Love it when the slides fail coz u have to look at the SPEAKER (revolutionary) #kmaus10


#kmaus10 "The best known solution every time" - what a slogan, very provocative :)


@markjburnard appreciate the honest assessments. Helps us to all do better in the future :) #KMAus10


RT @meretajma: tools good in themselves, but they can't make a change for the better in KM all on their own #KMAus10


@miladyred, I think it will get there but it will take time. Some social networks are starting to attempt this, but privacy fears..#kmaus10


Don't just tell me what is - tell me what is possible! Arthur Shelley's advice to his students #KMAus10


@markjburnard would think that we'd also see this in public tagging #kmaus10 communities generating content


To facilitate this in a corporate context... wikis? blogs? not just peer reviewed publications made searchable. #kmaus10


Storytelling, apprenticeship and community mentoring formed knowledge management long before information systems#KMAus10










































Hence the power of books like "to kill a mockingbird" etc etc etc#kmaus10 (nothing new here)


We spent a lot of time trying to define our terms so we can do what we do. These need to be challenged so it can be qualified#kmaus10

miladyred2:29pm via TweetDeck

RT @lukegrange: The value of publication is that it tests an idea#kmaus10


Facts communicated as part of a story are more powerful than facts in isolation becasue of the learning context/story provided. IMO #kmaus10


Interesting tweak on publish or perish for KM #kmaus10 - we need value propositions to allow us to overcome corporate taboos

Curry082:23pm via TweetDeck

RT @lukegrange: A curator is a content specialist who understands the content as opposed to a librarian who knows where to find it. #kmaus10


#kmaus10 Effective KM must provide archiving at point of creation not just at PIR stage. It can and should be separate from IT!


Nothing better than a good pun in the afternoon. Thanks @metaphorage #KMAus10


This is not useful. The thesis should throw everything into a provisional state. However he seems to suggest some certainty.#kmaus10































awmitchell2:21pm via dabr

Enjoying your tweets from #kmaus10 (eg knowledge curators). Keep it up!


Some resources: Sheer Curation; Information Design; Beckstrom's Law (the networks value) << Google these#kmaus10


#kmaus10 Love the idea of calpturing the info at time of creation ie mid-project, mid-flight, rather than at the end, trying to remember


Is this more about rebranding KM as an industry? Curator is a very different word emotively to manager #kmaus10


Philipp Hoffman #KMaus10 T Rex is a metaphorfor knowledge management. Historical representation of what was built from interpreting data


Knowledge is the synthesis of information through iteration and interaction. Glentworth at #KMAus10


I argue the proliferation of IT experts in KM is b/c that's what Orgs are asking for. HR managers cant put a curator "in a box"#kmaus10


#kmaus10 KM is not merely about normalising the universe and about metadata madness. We need content specialists with buy-in! Yes!


#kmaus10 Hearing a journey here but it's not trailblazing


Philipp Hoffman on KM approaches and Pitfalls. #kmaus10 We need more Curators in KM. More Deep Experts


@markjburnard Couldn't agree more, is part of why we need that fundamental change that Jerry Ash was discussing #kmaus10






































So to turn the knowledge workers into actors requires what catalyst? Need more than I'm getting here... #kmaus10


Philipp Hoffman #KMaus10 role of the curators is to provide knowledge and insights to the organisation to hel decision making.

miladyred2:13pm via TweetDeck

RT @lukegrange: A curator is a content specialist who understands the content as opposed to a librarian who knows where to find it. #kmaus10


ie they do not interrogate databases or search textbooks.#kmaus10


#kmaus10 relating knowledge curators to catastophes like the oil spill. Who do u contact? People or database?


"A curator is a content specialist who communicates their knowledge and knows their audience." #kmaus10 (That's what I spent 8 years doing!)


A curator is a content specialist who understands the content as opposed to a librarian who knows where to find it. #kmaus10


Philipp Hoffman (Glentworth) #KMaus10 at the moment a risk becomes an incident, people go to people not to databases(eg Gulf oil spill).


Good poiint. In a crisis, people ask other people what to do until they find someone who has been there before #kmaus10

meretajma2:10pm via Seesmic Web

RT @miladyred: Knowledge is synthesised from Information by the acts of iteration and interaction over and over again#kmaus10

p0lygl0tt2:10pm via Seesmic Web

RT @miladyred: Processes and systems are merely enablers for interaction between people. YES! #kmaus10


Philipp Hoffman (Glentworth) #KMaus10 discussing the need to synthesize and apply knowledge to create value.







































#kmaus10 where are the knowledge curators? Custodians cf curators. Curators synthesise and present it back.


Glentworth presentation showing what a good sponsor presentation should be #KMAus10


The thing missing from KM is a curatorial approach. #kmaus10

webdynamo2:06pm via Twitter for iPhone

Great talk on KM by Glentworth #kmaus10


Knowledge is synthesised from Information by the acts of iteration and interaction over and over again #kmaus10


Sigh. Well yes. But that is the issue with KM. Knowledge is always provisional. And management is systematic. I am so not agreeing#kmaus10


#kmaus10 KM constantly evolving. Knowledge is a moving target. IT and systems can't (+ shouldn't) keep up.


So the scope for KM in an organisation is determined by.... (business need, one would think) as you can't capture the universe. #kmaus10


Fascinating word clouds from the evolution of the wikipedia KM article, rise of technology, information and organisation key words#kmaus10































KM is not = a series of IM projects, it's not a point solution, and KM is evolving. #kmaus10 I don't find this at all provocative so far.


tools good in themselves, but they can't make a change for the better in KM all on their own #KMAus10


Providing solutions is not the same as developing a culture#kmaus10. Find this point particularly important when communicating to execs


#kmaus10. Can u have knowledge before u act on it? Yes, but then it becomes experiential knowledge (suggestion)

miladyred1:58pm via Twitterrific

RT @BigDavieB: Data becomes information when put into context. It becomes knowledge when put into action. Glentworth at#KMAus10


TweetDeck

Desiring free agency is not the same as being a free agent#kmaus10


Or was that "Phillip"? Seems more likely, in which case there's a typo in the #kmaus10 program.


Data becomes information when put into context. It becomes knowledge when put into action. Glentworth at #KMAus10































#kmaus10 - information => knowledge when you know how to use that information effectively... (top of head) Or perhaps when u have used it.


Processes and systems are merely enablers for interaction between people. YES! #kmaus10


Too often we look for turnkey solutions to Knowledge Management #kmaus10


Loving the point that passive information is not knowledge.#kmaus10 We as KM professionals cannot be passive in our practices.


Philipp Hoffman is now setting out to provoke us at #kmaus10


#kmaus10 At what point does information become knowledge?


The conflict of the hierarchy we live in reduces our contributory value #KMaus10


Great point, does the conflicts we face in delivering our services get in the way of the value we can bring? #kmaus10


Okay big thumbs up to the caterers, great risotto. #kmaus10 Now to refocus on the afternoon sessions

meretajma1:44pm via Twitterrific

RT @lukegrange: For anyone serious about retaining Intellectual Capital with an ageing work force I have an approach to share with you, contact me #kmaus10

boffin661:29pm via HootSuite

RT @michellelamb: #kmaus10 those who share get more than they give - jerry ash

ausben1:10pm via TweetDeck

RT @hwakelam: re #kmaus10 R&D Rob and duplicate, love it , think imitation is merely incremental improvement in disguise... originality is a myth.









































For anyone serious about retaining Intellectual Capital with an ageing work force I have an approach to share with you, contact me #kmaus10


Is always interesting to contemplate the importance of message delivery being equal to message content #kmaus10


#kmaus10 unexpected knowledge sharing around nuclear technology

corza12:38pm via Twitter for iPhone

RT @metaphorage: #KMaus10 asking questions is often more productive way to find robust solutions than looking for answers.


Over 200 tweets gone out for #kmaus10 already for first sessions, day 1. THANKS for sharing folks! Search the tag to get the buzz!


RT @katecrawshaw: Sad I am not there! #KMAus10 we will keep you informed :)

katecrawshaw12:34pm via TweetDeck

Sad I am not there! #KMAus10


enjoying the dialogue re: best presentation formats being generated from #KMAus10


@zaana ... although either beats the time I saw a guy actually put a Word document on screen for his presentation... #kmaus10

meretajma12:27pm via TweetDeck

RT @hwakelam: re #kmaus10 R&D Rob and duplicate, love it , think imitation is merely incremental improvement in disguise... originality is a myth.


re #kmaus10 R&D Rob and duplicate, love it , think imitation is merely incremental improvement in disguise... originality is a myth.

meretajma12:26pm via Mobile Web

RT @helmitch: #kmaus10 @corza says we can share our KM stuff on knowledgebucket.wik.is









































zaana12:26pm via yoono

@kdelarue yes but most of their slides are still onerous with too much info! I like a clean fun preso backed up by good paper#kmaus10


@zaana True - academic confs have been doing it for years.#kmaus10


#KMaus10 asking questions is often more productive way to find robust solutions than looking for answers.


@meretajma Given the slide detail, maybe speakers should produce 2 docs - slides + supporting info. #kmaus10


RT @kdelarue: warned slides wld have detail, Maybe conf speakers should produce 2 docs - slides + info. 1 for take away 1 for pres #kmaus10

zaana12:17pm via yoono

@kdelarue thats why I like conferences with papers -allow the paper to speak in its language & preso to support paper for more info #kmaus10


@kdelarue good point. #KMAus10


Scientific "ownership" of research outcomes by individuals can get in the way of sharing knowledge. #KMaus10


He warned us slides would have detail, but it's there so we get a copy. Maybe conf speakers should produce 2 docs - slides + info.#kmaus10


RT @kdelarue R&D = "Rob and Duplicate". #newdefinitions#kmaus10 (Thanks to #michellelamb.) >guessing Rob is about to become v. popular!


Interactive conversation expertly facitated by @michelllamb & @corza #KMaus10 mindmap generated as we went- cool!

miladyred12:06pm via dabr















































RT @kdelarue: After our interactive session, now the next preso. This from ANSTO - but we have been asked to *not* publicly tweet the content #kmaus10


After our interactive session, now the next preso. This from ANSTO - but we have been asked to *not* publicly tweet the content #kmaus10


TweetDeck

Is torn #kmaus10


#kmaus10 session now - connecting KM with business strategy + ops - Ansto


Hot lunch at #kmaus10


R&D = "Rob and Duplicate". #newdefinitions #kmaus10 (Thanks to #michellelamb.)

allisonhornery12:00pm via TweetDeck


























RT @p0lygl0tt: #kmaus10 R&D = rob and duplicate <- lol

p0lygl0tt11:59am via Twitter for iPhone

#kmaus10 R&D = rob and duplicate

miladyred11:58am via TweetDeck

RT @lukegrange: KM success is about overcoming Information fear and judgement #KMaus10

miladyred11:57am via Seesmic Web

Is just fascinating listening to the similar situations and the wealth of different outcomes achieved through collaboration#kmaus10

lukegrange11:56am via TweetDeck

KM success is about overcoming Information fear and judgement#KMaus10

p0lygl0tt11:55am via HootSuite

RT @michellelamb: #kmaus10 those who share get more than they give - jerry ash


#kmaus10 Expect the unexpected in collaboration

LexBartlett11:50am via UberTwitter

Everyone sharing - COLLABORATING - their ideas and learnings.#KMaus10


Everyone collaborating in the interactive session at #KMaus10 :-)http://tweetphoto.com/33931739

michellelamb11:42am via HootSuite

RT @knowablekate: free place at #KMAus10 - tell me quickly if you can use it


RT @kdelarue: Trust! #kmaus10 so many things come down to trust


#kmaus10 those who share get more than they give - jerry ash


RT @miladyred: How do we take it up as opportunity rather than continuing to do KM by stealth or in a limited way #kmaus10





























http://tweetphoto.com/33931739

















#kmaus10 strategicly kmers are in the right place at the right time to make a diff to the mgmnt model equation


Loving the conversation about self regulating communities. No formal rules but the culture of the org creates the behaviours#kmaus10


Anecdote circles on collaboration at #KMaus10http://tweetphoto.com/33930287


RT @meretajma: Superstars @corza and @michellelambworking their interactive magic at #KMAus10

johnw3lls11:27am via dabr

RT @kdelarue: Now @corza & @michellelamb are on at#kmaus10. Talking about Anecdote Circles (FYI @unorder!)

meretajma11:22am via Echofon

Superstars @corza and @michellelamb working their interactive magic at #KMAus10


Everyone collaborating: when have you felt inspired or disappointed about collaboration? #KMaus10

BigDavieB11:20am via Twitterrific

Storytelling is in our nature. Anecdote circles at #KMAus10


You can't think to much about such value RT @DaveyMelb: Am thinking as I often do too much about the strength of weak ties#kmaus10


Conversation maps at #KMaus10


#kmaus10 'Storytelling is in our nature but many of us have lost the art of telling stories or listening to them'


Underestimation of power of narrative in orgs - anecdote circles a chance for us to practice our listening/sharing techniques#kmaus10
















































kdelarue11:16am via dabr

Now @corza & @michellelamb are on at #kmaus10. Talking about Anecdote Circles (FYI @unorder!)


#kmaus10 collaborating around collaboration sounds like a good sensible idea


Collaboration Anecdote Circles at #KMaus10

helmitch11:15am via Mobile Web

#kmaus10 @corza says we can share our KM stuff on knowledgebucket.wik.is


@corza and @michellelamb about to kick off their intereactive session #kmaus10

DaveyMelbLocale 11:13am via TweetDeck

Am thinking as I often do too much about the strength of weak ties#kmaus10


Parsons Brinckerhoff: new position all advertised through#socialmedia! #KMaus10


.@corza and @michellelamb take the stage at #kmaus10


Cory Banks and Michelle Lambert are up at #KMaus10










































'What do you now know that you wished you would've known at the outset?' KM realisation. #kmaus10

DaveyMelbLocale 11:09am via

TweetDeck

Doh have just found the #kmaus10 hash tag

allisonhornery10:37am via TweetDeck

@helmitch Interested in ARUPs 3 CoP roles - difference betn leader + sponsor? #kmaus10


RT @miladyred: Our ultimate focus should be people. If we forget that, all the enablers in the world won't help. #kmaus10

miladyred10:36am via Seesmic for iPhone

RT @DeltaKnowledge: Over-reliance on individuals is something you need to address early and well - ARUP #kmaus10 hugely important


RT @meretajma: Scary fact: 26% of a major gov dept to retire in next 5 years. Arup helping to reduce potential tacit knowledge loss #KMAus10

DeltaKnowledge10:32am via TweetDeck

Over-reliance on individuals is something you need to address early and well - ARUP #kmaus10


How does ARUP handle new "non-KM" managers? We have a “No Dickheads” policy and it plays a large part in our recruitment#kmaus10 < Love it!


Arup has a "no dickheads" employment policy. #kmaus10 (I hope no-one finds that language offensive...)



































#kmaus10 CoP roles in Arup: leader, sponsor, facilitator

corza10:27am via web

Well done Stephen Davie @ #kmaus10. First time presenter. Did a great job in sharing ARUPs experience with KM. Will have to connect.


Our ultimate focus should be people. If we forget that, all the enablers in the world won't help. #kmaus10


#kmaus10 great session by Stephen from Arup


Possibly preaching to the converted here - technology is only an enabler, KM is about culture & behaviours. #kmaus10


We all know the technology is vital, but it is only an enabler. We all know that but do we walk the talk? #kmaus10


RT @helmitch: #kmaus10 KM+KS needs to be embedded in the org + the way u work - faster benefits realisation < Couldn't agree more!


@meretajma People talk $ incentives if asked but often it is other types of motivation that actually brings +ve results. #KMAus10


Instead of justifying investment in KM, we should be asking organisations to justify *not* taking action on knowledge risk.#kmaus10


#kmaus10 KM+KS needs to be embedded in the org + the way u work - faster benefits realisation

metaphorage10:22am via Twitter for iPhone

Stephen Davie #KMaus10 lack of time is one of the commonly perceived barriers to contributing to the k sharing- only 1 side of equation.


ARUP Collab Audit shows Lack of trust & time, fear losing control & silo culture are significant barriers << Sounds familiar#kmaus10






































RTA workforce demographics common across public service. Massive public sector risk for knowledge loss. Huge opportunity for KM #kmaus10


What are the incentives for people to get involved in KM? Major question in internal Arup study on KM #KMAus10

rossdawson10:21am via TweetDeck

@miladyred cool - thanks for letting me know - yes the reputation economy is coming! #kmaus10


Love the way ARUP looks not only at their own KM issue, but those of their clients as well #kmaus10


Re RTA in NSW: 1,800 engineers retire each year in NSW, but only 900 graduate. This is Knowledge Risk. How can you *not* do KM? #kmaus10


Stephen Davie #KMaus10 knowledge and it's management is fundamental to our organisational performance and success.


Scary fact: 26% of a major gov dept to retire in next 5 years. Arup helping to reduce potential tacit knowledge loss #KMAus10


26% of the NSW RTA will retire in the next 5 years! #KM to the rescue! Hope they get over their "busyness" & start mentoring#kmaus10


@rossdawson Stephen Davie from Arup, company has similar thinking in terms of trust #kmaus10


Arup now using their own successes to help clients embrace KM#KMAus10


Socialisation creates comfort, comfort builds areas of trust, allowing greater sharing and collaboration and long term returns#kmaus10








































Stephen Davie #KMaus10 explaining insights. How knowledge and learnings are captured, validated and shared/made searchable. Powerful!

meretajma10:13am via Twitter for iPhone

RT @metaphorage: Stephen Davie #KMaus10 "skills networks" (like COPs), stimulate creative minds. Allow cross boundary exchanges generating positive outcomes.


Is still indicative fear that "social" aspects of media will create loss of productivity rather than creative space #kmaus10

lukegrange10:10am via Mobile Web

RT @helmitch: #kmaus10 Arup run 'knowledge harvests' post-project, lessons learned, conversation about what wld u change, etc


Hmmm interesting, "forums must have genuine business benefit" - how do you know where the idea will come from?#kmaus10


Forums must be kept for genuine business benefit not just a 'gossip shop' #KMAus10


Stephen Davie #KMaus10 "skills networks" (like COPs), stimulate creative minds. Allow cross boundary exchanges generating positive outcomes.


An environment of creativity allows people to combine skills for competitive advantage and also self edit and review #kmaus10


#kmaus10 Arup run 'knowledge harvests' post-project, lessons learned, conversation about what wld u change, etc

meretajma10:08am via Seesmic Web

RT @miladyred: "How do you know the knowledge you receive is valuable" leads into @rossdawson 's thinking on modern era trust economies #kmaus10


When discussing lessons learnt, always avoid words like Mistakes or Stuff-ups. #KMAus10 << Simple but easy to forget

kdelarue10:07am via TweetDeck






































RT @DeltaKnowledge: KM fits well with a company vision like that. If making $ is the only goal then stop mucking around and go grow poppies! #KMAus10


RT @meretajma: Organic knowledge sharing now enhanced through technology for maximum biz and staff benefit within Arup#KMAus10


Steve is a member of about 5 networks. He contributes to 1 or 2 & is a lurker in the others for peripheral awareness. Lurking is OK#KMAus10


"How do you know the knowledge you receive is valuable" leads into @rossdawson 's thinking on modern era trust economies#kmaus10

corza10:04am via web

Good stuff @ #kmaus10. Gr8 hearing about free agent perrspective of Jerry Ash (taylorism #fail). Now hearing from Stephen Davie from ARUP.


Skills Networks is how ARUP refers to Communities of Practice#KMaus10


A lot of the KM value for Arup comes from their Skills Networks (Communities of Practice) #KMAus10


Arup - an organisation based on a philosophy. The Danish founder, Ove Arup, worked with Jørn Utzon on the Sydney Opera House. #kmaus10

miladyred10:02am via TweetDeck

RT @DeltaKnowledge: KM fits well with a company vision like that. If making $ is the only goal then stop mucking around and go grow poppies! #KMAus10

lukegrange10:02am via Seesmic Web

RT @miladyred: Different perspectives are brilliant particularly within a shared context. #kmaus10


RT @knowablekate: free place at #KMAus10 - tell me quickly if you can use it


KM fits well with a company vision like that. If making $ is the only goal then stop mucking around and go grow poppies! #KMAus10











































RT @miladyred: Different perspectives are brilliant particularly within a shared context. #kmaus10

knowablekate9:58am via web

free place at #KMAus10 - tell me quickly if you can use it


Employer strategy RT @meretajma: #KMAus10 just don't call them free agents. Associates, stakeholders a better fit- Jerry Ash


Different perspectives are brilliant particularly within a shared context. #kmaus10


RT @meretajma: Stephen Davie from Arup up now. Company owned in trust by staff- fosters a collaborative KM culture#KMAus10


"Networking the minds of our individuals" sounds very matrix. There is no spoon #kmaus10


Stephen Davie from Arup up now. Company owned in trust by staff- fosters a collaborative KM culture #KMAus10


ARUP founded by Sir Ove Arup (1895 – 1988) in 1946: Philsopher turned Engineer - Sounds like an interesting guy #KMAus10


Steve Davie from ARUP now at #KMAus10


RT @helmitch: #kmaus10 much food for thought here. Insights and ideas in a different mgt model, based on joint value, mutual goals.

miladyred9:54am via Mobile Web

RT @helmitch: #kmaus10 so much food for thought here. Insights and ideas in a different mgt model, based on joint value, mutual goals.


RT @meretajma: #KMAus10 just don't call them free agents. Associates, stakeholders a better fit- Jerry Ash












































#kmaus10 so much food for thought here. Insights and ideas in a different mgt model, based on joint value, mutual goals.


RT @DeltaKnowledge: Create an environment of trust when Free Agents are encouraged to collaborate & add/create value. Trust is critical & so integrity #KMAus10


#KMAus10 just don't call them free agents. Associates, stakeholders a better fit- Jerry Ash

knowablekate9:51am via web

#KMAus10 - I have (unexpectedly) one free place for KM Australia - tell me the name of someone you know will take it and I'll advise Sophia


Don’t give people tight Position Descriptions. Give them objectives and freedom to do their job. #KMAus10


Trust people to participate, to perform and reward accordingly. Choose the right language to involve rather than isolate#kmaus10


Don’t call these people Free Agents. Call them partners, or “Stakeholders”. #KMAus10

Geoff_Barbaro9:50am via Echofon

RT @meretajma: #KMAus10 stockmarket rewards companies for not hiring and keeping costs down...people finish last- Jerry Ash


RT @meretajma: Being a free agent can scare some, it doesn't have to mean being alone- free agents working together creates success #KMAus10


Capt Picard looking down on industrial man knowing they will figure it out one day #KMAus10


The Free Agency concept reminds me of the moneyless economy of Star Trek. #KMAus10

Geoff_Barbaro9:49am via web







































@CommAmmo also a KM conf on in Australia now - #KMAus10


Create an environment of trust when Free Agents are encouraged to collaborate & add/create value. Trust is critical & so integrity#KMAus10


RT @kdelarue: We need to change the employee/employer model to one of equal status - we need trust to work together.#kmaus10


Free agent phenomenon good for KM- independant, but dependant, different and shared goals. Wanting to work for/with each other #KMAus10


Jerry Ash #KMaus10 assume everyone is a free agent AND that this is a good thing for knowledge sharing


How much more can we achieve when we are all independent and interdependent? Different skills, Maximum team efficiency#KMAus10


"We are all equal, but with different knowledge capital to bring to the table." - Jerry Ash #kmaus10


People's innate desire to do a good job in an area they love still relevant in free agent environment. Tapping into this a priority#kmaus10

zaana9:45am via yoono

Yes! RT @kdelarue: We need to change the employee/employer model to one of equal status - we need trust to work together.#kmaus10

KMHobbie9:44am via TweetDeck

@Metaphorage thanks for #KMAus10 coverage!


We need to change the employee/employer model to one of equal status - we need trust to work together. #kmaus10


RT @miladyred: People not just working for employers but investing in themselves and their futures so prosperity helps both sides #kmaus10









































People not just working for employers but investing in themselves and their futures so prosperity helps both sides #kmaus10


Jerry Ash #KMaus10 a danger of the free agent era that some may become knowledge horders - misunderstanding that giving drives receiving


RT @lukegrange: Those who share get more than they give#KMaus10


#kmaus10 knowledge-sharing: those who share get more than they give. Jerry Ash

meretajma9:43am via dabr

RT @kdelarue: "You are all free agents!" ("Yes, we are all free agents!") <"Err, I'm not..."> ("Shh!") #kmaus10

lukegrange9:42am via Twitterrific

Those who share get more than they give #KMaus10


RT @Metaphorage Jerry Ash #KMaus10 "Free Agents" are the way forward for Personal KM. It is now a talent market which values knowledge.


Conditions of fear, resource scarcity, aggression - how do we shape and participate in collaboration if not by change #kmaus10


"You are all free agents!" ("Yes, we are all free agents!") <"Err, I'm not..."> ("Shh!") #kmaus10


Jerry Ash: #KMAus10 Industrial Age shoddy mining practices? "My dear, Italians are cheaper than roof supports.” People were seem as tools.


Incidentally, any #kmers, #kmlf or #kmedu people out there, follow #kmaus10 for the next couple of days - good stuff coming!











































@kdelarue At #KMAus10 with @corza @stangarfield @mlambert& lots of others.

miladyred9:37am via Twitter for iPhone

RT @metaphorage: Jerry Ash #KMaus10 management wake up call- you don't own your people, you need a model which engages free agents for collective benefit.


RT @meretajma: #KMAus10 Free agent phenomenon gives business a wake up call- they now longer own employees . Ppl assets rather than chattel.


The basic principles Jerry is talking about are closely related to my presentation at last month's #kmlf (The Idea Monopoly?)#kmaus10


Is a conscious raising exercise on all sides, people to be valued and to recognise that value themselves given their mobility#kmaus10


We need a new employer model in light of the Free Agent way of thinking #kmaus10


Jerry Ash #KMaus10 management wake up call- you don't own your people, you need a model which engages free agents for collective benefit.


#KMAus10 Free agent phenomenon gives business a wake up call- they now longer own employees . Ppl assets rather than chattel.


Jerry Ash #KMaus10 "Free Agents" are the way forward for Personal Knowledge Management. It is now a talent market which values knowledge.


Ok, now it's fairly obvious I came in a little late to #kmaus10! Lots of good people already tweeting Jerry's words.

meretajma9:33am via UberTwitter

RT @LexBartlett: RT @metaphorage: Jerry Ash #KMaus10 no such thing as a jobless recovery in an economy which is 70% consumer driven


It's really a situation of creating cultures where free agents are motivated to share and companies to encourage this #kmaus10













































#kmaus10 in knowledge economy, people matter. We learn + grow in every exchange, thus can contribute more.


How do we see this situation as an opportunity rather than continuing to do KM by stealth or in a limited way #kmaus10


Jerry Ash #KMaus10 the court of public opinion is very influential in what happens (andwhat doesn't).


#kmaus10 knowledge is not labour, as it is viewed in the industrial model. Must bring KM into C21.


RT @metaphorage: Jerry Ash #KMaus10 no such thing as a jobless recovery in an economy which is 70% consumer driven

Dipty839:29am via Twitter for iPhone

#kmaus10 International keynote speaker, Jerry Ash presenting @KMAUS 2010 about managing knowledge in an uncommitted relationship


People are fundamental to recovery in a knowledge & consumer based econonomy. KM needs to continue to challenge mgmt to believe #kmaus10


Jerry Ash #KMaus10 no such thing as a jobless recovery in an economy which is 70% consumer driven


RT @meretajma: #KMAus10 stockmarket rewards companies for not hiring and keeping costs down...people finish last- Jerry Ash


Jobless recovery like being 'almost pregnant' #KMAus10


#KMAus10 stockmarket rewards companies for not hiring and keeping costs down...people finish last- Jerry Ash


#kmaus10 very difficult for business + industry + economics to evolve: people need to become free agents.









































There seems to be an ongoing idea of knowledge as something to be fearful of - capture it, codify it, corral it, control it. #kmaus10


During the early 90s through BPR people were referred to as cost and not labour #kmaus10 Has this changed?


Jerry Ash #KMaus10 management now get that intellectual capital is valuable, but try to capture it before people leave: wrong focus!


#kmaus10 Jerry Ash taking us on journey of history of KM, how do (or do not) we value people + their knowledge?


#kmaus10 Jerry Ash reviewing the knowledge loss of the downsizing era - do you think we learnt from that?


You can see the perspectives of workers as a threat to cash flow rather than an asset to be valued still existing in current mgmt#kmaus10


Jerry Ash #KMaus10 intellectual capital still not valued as it should be through recent financial crisis. People still first cost reduction


RT @metaphorage: Jerry Ash at #KMaus10 ironically early collaborations created a "them & us" conflict between management & labour resources.


From them and us to appeasement and discussion- foundations for KM and thoughts of Drucker etc but old ideas still prevail#KMAus10


#kmaus10 the unlearning we need 2 do is around working relationship of the past that were disfunctional to what could be, with collaboration


Jerry Ash at #KMaus10 ironically early collaborations created a "them & us" conflict between management & labour resources.




































Really good point about the challenge of collaboration in an Us/Them working dynamic #kmaus10 boom or bust regardless


Jerry Ash at #KMaus10 the union movement was the first form of worker collaboration around the turn of the century.


RT @meretajma: Unions one of the early examples of collaboration in the workplace- Jerry Ash #KMAus10


RT @miladyred: #kmaus10 changing expectations in the workforce from both employers and employees creating new challenges for both sides


Unions one of the early examples of collaboration in the workplace- Jerry Ash #KMAus10


#kmaus10 Jerry Ash reviewing the history of "management" - as u listen it is easy to understand the legacy we have today-challenge 2 unlearn


Jerry Ash at #KMaus10 covering a history of human capital and collaboration.


RT @meretajma: #KMAus10 Jerry Ash putting his editing skills to use by changing up his keynote presentation


#kmaus10 changing expectations in the workforce from both employers and employees creating new challenges for both sides


#KMAus10 Jerry Ash putting his editing skills to use by changing up his keynote presentation


#KMAus10 Arthur Shelley kicks off the event asking us to make our experiences alarming- more great storytelling.

lukegrange9:07am via AudioBoo

audioBoo: Opening of #kmaus10 in Sydney @metaphoragehttp://boo.fm/b154634











































#kmaus10 @Metaphorage challenging us nicely to step outside our predicted experience before introducing Jerry Ash


"If you already knew it, why would you be here" @metaphoragesets the tone for our time together at #kmaus10


#kmaus10 just beginning the day, nice frame @Metaphorage

stangarfield9:01am via TweetChat

Arthur Shelley @Metaphorage kicking off KM and Collaboration Australia 2010 in Sydney with good humor #kmaus10


#kmaus10 kicking off now


On my way to #kmaus10 and preparing my brain for sponge mode http://yfrog.com/2mchzpj


Walking across the sydney harbour bridge on my way to#kmaus10. Cloudy, cool, chance of rain. Great view.


is at #kmaus10 this week

KMeducation5:42am via bitly

RT @DavidGurteen: KM Australia tweets - #kmaus10http://bit.ly/aE5hlu #KM

DavidGurteen5:21am via bitly

KM Australia tweets - #kmaus10 http://bit.ly/aE5hlu #KM

corzaJul 20, 11:07pm via web

Kicking the bucket again #kbucket @kbuckethttp://knowledgebucket.wik.is . Will be sharing the love at#kmaus10. See you there























http://yfrog.com/2mchzpj
















http://bit.ly/aE5hlu








KMAUS10 Day One july 2010

Business

pepper tree

retaining

larry king

ageing work

shell global

slides info

kmaus10 fantastic

heavy regulation