R/3 System Release 4.6D Author: Markus Fuchs 26/02/2001 KM210 Knole!"e #arehouse $ Author%n" &Knole!"e #arehouse '.1( )nstructor *u%!e +e,el 3 Key to %cons %n the )nstructor *u%!e: Timing Next Slide (s) InstructorDemonstration Exercises Activity Summary Objectives Business Scenario ints and Ti!s "arning or #aution
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Unit: Appendix: Create and aintain index entries !or the "#M$ help %iewer
SAP Contacts
In t$e instructor guide% several lin&s to SA'Net are mentioned
•
SA' colleagues log on to SA'Net via $tt!**intranetsa!com 'lease useyour SA'Net user to identi+y yoursel+
• 'artners and customers o+ t$e ,no-ledge "are$ouse (.Non/SA'/
internal) log on to SA'Net via $tt!**sa!netsa!com 'lease use yourSA'Net user ID (+ormerly OSS user ID) to log on I+ you don0t $ave avalid user ID% !lease as& your SA'Net administrator to get a user ID +reeo+ c$arge I+ you need su!!ort% !lease call our local su!!orts
Walldorf
I+ you need general in+ormation% !lease $ave a loo& on our SA'Net !ages
• SA'/internal $tt!**intranetsa!com*&m
• Non/SA'/internal $tt!**servicesa!com*&m
I+ you $ave any !roblems% !lease use our su!!ort structure
• SA'/internal create an internal 1*2 message% com!onent ,3/,"
• Non/SA'/internal create an 1*2 message (SA'Net / 1*2 4rontend)%
com!onent ,3 or call our local su!!ort (you get t$e !$one number via
$tt!**servicesa!com*local/su!!ort)
Subsidiaries
Revisions to Previous Instructor Guide
Ne- c$a!ters added% c$a!ters ada!ted to t$e ne- +unctionality
Course Details
Duration
2 Days
Course Materials and other Materials
'artici!ant $andboo&
1*2 system (training system)
4eel +ree to distribute additional in+ormation material during t$e training course
Unit: Appendix: Create and aintain index entries !or the "#M$ help %iewer
A lot o+ exercises are mar&ed as This is an additional exercises, which
should be done at homeF 'lease as& t$e students to do t$ese exercises at$ome
I+ you $ave !lenty o+ time% +eel +ree to do some o+ t$e additional exercises
But !lease consider t$e de!endencies bet-een t$e exercises (see above)Be+ore starting t$e course% try to +ind out -$at t$e main +ocus o+ t$e
!artici!ants is
Exercise < and 97 s$ould be done any-ay But since exercise and > res! 96and 99 are !retty t$e same% you can eit$er +ocus on t$e training exercises (and 96) or on t$e documentation exercises (> and 99)
I+ you are running out o+ time% +eel +ree to s&i! t$e last units (eg Translating%Arc$itecture% iTutor% 'er+ormance Assistant Services) T$e main +ocus in ont$e unit Creating and Editing KW Contents
•#om!osite 1ole L,"T1AININ +or accessing and editing material stored in t$e,no-ledge "are$ouse (available in t$e exercise data)
• 'ro+ile SA'A:: +or customi@ing t$e system
T$e standard +ormat +or =ser IDs is $rou%% +ollo-ed by t$e grou! number T$e initial !ass-ord is INIT =se transaction L=S1 to co!y t$ese =ser IDs +rom t$e re+erence =ser ID
A+ter-ards customi@e t$e training system (i+ not already done)G t$ere+ore ta&e t$eConfiguration of &/0 Knowledge Warehouse installation guide 'lease +ind it $ere
All ot$er settings are already delivered by SA' or are not necessary +or t$at training course
)ecessary hard"are
Student and trainer '#s s$ould be 'entium '#s% 766 3@% ;8 3B 1A3 (recommended973B) T$e trainer '# must be a "indo-s NT '# (+or using t$e $tml ex!ort service)
T$is is a $ands/on course% t$ere+ore t$e course must be conducted in a classroom -it$com!uters (master*slave or beamer +or !resentation)
Printer
To create !rint +iles (see exercise 7)% a -indo-s !rinter must be de+ined on eac$ student '#and t$e trainer '# (via "indo-s control !anel)
Unit: Appendix: Create and aintain index entries !or the "#M$ help %iewer
Course Schedule
Course Schedule Day &ne
A!!roximate
Duration
#ontent =nits and To!ics Activities Instructor and 'artici!ant
9666/9695 "elcome% Introduction
9695/9966 =nit SA' ,no-ledge 3anagementOvervie-
9966/9995 Brea&
9995/9766 =nit ie-ing ,no-ledge "are$ouse#ontents
Exercise 9
9766/9726 Exercise 7
9726/9226 :unc$9226/9866 Unit8 Creatin# and 9ie"in# &ffline
9ersions of Presentations
Exercise 2
9866/9826 Exercise 8
9826/9885 Brea&
9885/9;95 =nit #reating and Editing,no-ledge "are$ouse #ontents
To!ic "eb aut$oring
Exercise 5
9;95/9<66 =nit #reating and editing
,no-ledge "are$ouse contents
(opic8 Wor2 "ith the !no"led#e
Wor2bench
Exercise ;
Additional notes8
'lease combine t$e brea&s -it$ t$e exercises (eg +irst do t$e system demonstration%a+ter-ards t$e students can decide +irst to do t$e exercises and t$e brea& at t$e end or viceversa)
T$e exercises s$ould be done in !arallel to t$e slides and not only at t$e end o+ eac$ to!ic(es!ecially in unit Creating and Editing Knowledge Warehouse Contents)
I+ you are running out o+ time% s&i! t$e units Customiing end user training with the iTutor and 0erformance /ssistant &er+ices
Additional notes to SAPter% and inde* %aintenance
As a !art o+ t$e ,no-ledge "are$ouse% eac$ customer can use SA'term o-ever% SA'termand t$e index maintenance are mainly +ocused on documentation develo!ers and may not be
very interesting +or trainers T$at is t$e reason -$y t$e t-o c$a!ters -ere !ut into t$ea!!endix
(see $tt!**---sa!com*&m) mySA'com ,no-ledge 3anagement !rovides a "eb/enabled in+ormation/gat$ering environment% ric$ content% and !o-er+ul tools to create a net-or& o+ in+ormation resources +or trans+erring
&no-ledge and en$ancing em!loyee !er+ormance
T$e cornerstone o+ t$is ,no-ledge 3anagement solution% t$e SA',no-ledge "are$ouse (SA' ,")% $el!s com!anies to manage all ty!es o+unstructured in+ormation% including in+ormation not related to SA'% and todeliver t$at in+ormation to t$ose -$o need it T$e SA' ,"% combined -it$t$e SA' Business In+ormation "are$ouse (SA' B") +or managing structureddata% !rovides a solid +oundation +or any com!anyFs business intelligencerePuirements Decision su!!ort and analysis solutions% suc$ as SA' StrategicEnter!rise 3anagement (SA' SE3)% com!lete t$e !icture to !rovide anindustry/-ide% strategic business !ers!ective
Because t$e SA' ,no-ledge "are$ouse is integrated -it$ t$e mySA'com"or&!lace% it su!!orts t$e access to t$e +ull range o+ role/s!eci+ic and generalin+ormation t$at users need to do t$eir jobs T$is in+ormation may includecontext/sensitive $el! +rom -it$in SA' transactions% lin&s to related materialsor external sources% lin&s to relevant courses or documents% and access to
!ortals% !eo!le% and !rojects O+ course% in+ormation is automaticallydis!layed in t$e correct language% release version% and ot$er c$aracteristicst$at matc$ t$e user0s !ro+ile T$is !rocess does not rePuire any s!ecial
!rogramming e++ort / t$e lin&s bet-een SA' transactions and t$ecorres!onding in+ormation are already in !lace
T$e students get a +irst im!ression o+ SA' ,no-ledge "are$ouse (SA'=I +rontend) A+tera very s$ort introduction% t$e students s$ould start -it$ t$e exercises (to get !ractice as soonas !ossible)
T$is and t$e +ollo-ing t-o units (!rinting and creating o++line !resentations) re!resent t$e
ty!ical +unctions o+ occasional users -or&ing in t$e SA'=I +rontend
Start SA'=I +rontend o+ t$e ,no-ledge "are$ouse and ex!lain t$e ne-SA' Easy Access menu (see solution 9 +or +urt$er details)
o to t$e initial screen o+ t$e ,no-ledge "are$ouse (dis!lay mode .transaction SIIA::6) Ex!lain very s$ortly (t$ey -ill be ex!lained in detailin unit Conce%ts of the Knowledge Warehouse)
• 4avorites
• Entry structure
• 4older
• 4older attributes
→ Do t$e demonstration in !arallel -it$ your !resentation
Unit: Appendix: Create and aintain index entries !or the "#M$ help %iewer
T$e underlying structure o+ our training !ac&age is based on t$ree levels
• evel . courses !rovide an overvie- o+ t$e SA' environment T$ese
courses are intentionally com!act% and !rovide an initial understanding o+ SA' !roducts% 1*2 a!!lications% 1*2 Basis tec$nology% integration
conce!ts% SA' Internet solutions% and so on T$ey are designed +orattendance by com!any managers% !roject managers% and !roject teams
• evel , courses introduce you to +undamental business !rocesses t$at can
be modeled using t$e SA' System T$e courses serve as an introductionto a !articular s!ecialist area% +or exam!le% !rocurement% !roduction
!lanning% and so on :evel 7 courses do not ex!lore t$e com!lete range o+ +unctions in a given a!!lication% but concentrate on &ey business
!rocesses% and on t$e interaction -it$ ot$er modules T$e courses aredesigned +or attendance by members o+ !roject teams
• evel courses +ocus on !roviding detailed in+ormation about individual
a!!lication areas% and concentrate on SA' #ustomi@ing and +unctiondescri!tion T$ey usually build on in+ormation covered in t$ecorres!onding level 7 courses% and are tailored to meet t$e rePuirementso+ !roject teams
I+ you canFt +ind t$e documentation mentioned in t$e exercise 9% !lease &ee!in mind t$at t$e title o+ t$e documentation mig$t c$ange (de!ending on t$econtext) o-ever% t$e tec$nical name s$ould be t$e same
T$e 1a+orites (dis!lay mode only structures) is di++erent +rom t$e 1a+orites
Unit: Appendix: Create and aintain index entries !or the "#M$ help %iewer
Unit8 Creatin# and 9ie"in# &ffline 9ersions of Presentations
/ %inutes 0incl> .< %inutes e*ercises3
Contents of Unit
• #reate an o++line version o+ a !resentation
• Dis!lay t$e o++line version in SA'S$o-
Puttin# the Unit in Conte*t
See unit -iewing Knowledge Warehouse Contents
• #reate an o++line version
•
ie- t$at o++line version in SA'S$o-• et +amiliar -it$ SA'S$o-
See notes on slides
De%onstrations
5 minutes
o to t$e initial screen o+ t$e SA'=I +rontend o+ t$e ,no-ledge "are$ouse(dis!lay mode) and ex!lain $o- to create an o++line version Dis!lay ano++line version in SA'S$o-
→ Do t$e demonstration in !arallel -it$ your !resentation
Why does SAP deliver SAPSho"?
T3: versus SA'S$o- +ormat T$e si@e o+ t$e SA'S$o- -indo- isscalable% t$e si@e o+ a "eb bro-ser is not (try to c$ange t$e si@e o+ a "eb
bro-ser -indo- dis!laying an T3: !age and o+ a SA'S$o- -indo-)
'o-er'oint versus SA'S$o- +ormat 'resentations ex!orted to be dis!layedin SA'S$o- are not c$angeable So t$ere is no ris&% t$at slides outside t$e,no-ledge "are$ouse can be ada!ted (one !rinci!le o+ t$e ,no-ledge"are$ouse is storing t$e in+ormation redundant/+ree)
SA'S$o- $as to be started once a+ter you did t$e SA'S$o- installation(initially) A+ter-ards you can start SA'S$o- by double/clic&ing t$e ,E'/+ile
Jou can not create o++line versions o+ documentation -it$ t$e +unction s$o-nin t$is unit 4or t$at% you $ave to use t$e T3: ex!ort service ex!lained int$e A!!endix o+ ,3799
Unit: Appendix: Create and aintain index entries !or the "#M$ help %iewer
De%onstration
5 minutes
Dis!lay t$e in+o object list o+ training course :O956 in context 8;D% Englis$
T$e in+o object list includes objects o+ release 8;D% and 86B S$o- t$etraining course in t$e "eb bro-ser
#$ange t$e context bac& to 86B and s$o- t$e in+o object list again Dis!layt$e training course in a second "eb bro-ser -indo- and com!are t$etraining courses
"$at are t$e bene+its o+ t$e :OIO*'IO conce!t and t$e context resolutionC
• Several (context) versions o+ one s!eci+ic !iece o+ in+ormation can be
managed to target di++erent user grou!s (eg end user vs board members%
Englis$ s!ea&ing users vs erman s!ea&ing users% etc) All t$ose !$ysical versions are managed by t$e logical in+o object
• y!erlin& management I+ a ,no-ledge "are$ouse document is c$anged
or translated% t$e $y!erlin& does not need to be c$anged or translatedF
• I+ you dis!lay a ,no-ledge "are$ouse document lin&ed by anot$er
,no-ledge "are$ouse document% you al-ays get t$e rig$tF document(eg in your language% i+ available) (see $y!erlin& management)
• 4allbac& mec$anisms I+ t$e document is not available in yourF context
(eg in your language)% you al-ays get t$e master version (eg inEnglis$)
• Translation management T$e translators al-ays get an overvie- o+ t$e
in+o objects -$ic$ $ave to be translated
• I+ customers de+ine 1*2 lin&s +rom an 1*2 system to a ,no-ledge
"are$ouse system% t$e 1*2 lin&s do not $ave to be c$anged% i+ t$e 1*2system is u!graded
DonFt s!end too muc$ time on t$is unit It is im!ortant t$at t$e students get+amiliar -it$ t$e terms% eg in+o object% structure object% context o-ever%t$ey need some !ractices until t$ey really get +amiliar -it$ t$e meaning o+t$ose terms T$at is -$y you s$ould rat$er s!end a lot o+ time on t$e
Unit: Appendix: Create and aintain index entries !or the "#M$ help %iewer
5 minutes
I+ necessary% use a second demonstration to demonstrate context and context
resolution (eg use 1elease 86% Englis$ and 1elease 85B% Qa!anese) T$e+ollo-ing Puestions may $el!
• "$ic$ language does an Englis$ user !re+er (ans-er o+ course Englis$) C
• "$ic$ language does a 4renc$ user !re+er (ans-er o+ course 4renc$) C
• "$ic$ release does an 1*2 user -or&ing -it$ release 86 !re+er (ans-er
o+ 86 release) C Etc
• But $o- does t$e ,no-ledge "are$ouse &no- -$ic$ is t$e rig$t release%
language% etcC
→ So t$e user $as to assign $imsel+ or $ersel+ to a context to get t$e rig$t
in+ormation (rig$t release% language% industry solution% etc) #ontextassignment
• "or&benc$% SA'=I +rontend t$e user assigns to a context
• "eb +rontend t$e user gets a =1: (eg +rom $is "eb master)
including t$e context
Every time t$e user dis!lays an in+ormation object% t$e ,no-ledge"are$ouse c$ec&s i+ it is available in $is context (.context resolution) I+ not%t$e system ta&es t$e in+ormation object in t$e master version (eg i+ t$eQa!anese version is not available% t$e Englis$ version is dis!layed 4or +urt$er in+ormation% !lease see ,3799% unit Maintaining enhancements)
Unit: Appendix: Create and aintain index entries !or the "#M$ help %iewer
(opic8 Web authorin#
B/ %inutes 0incl> ;< %inutes e*ercise3
Puttin# the (opic in Conte*t
In t$is to!ic% t$e students get +amiliar -it$ t$e "eb #ontent 3anagement +unctionality o+ t$eSA' ,no-ledge "are$ouse
• #reate and edit contents in t$e "eb
Slide8 Web authorin# vs> !no"led#e Wor2bench vs> SAPGUI frontend
Since ,no-ledge "are$ouse 56% t$e "eb +rontend is +ocused on end usersT$ey do not need to $ave any &no-ledge about T3:% t$e ,no-ledge"or&benc$ or 1*2
To t$e next versions o+ ,no-ledge "are$ouse% more and moreadministrational +unctions -ill be accessible via t$e "eb bro-ser T$e goal ist$at "eb masters can do everyt$ing via t$e "eb bro-ser (and do not need t$e,no-ledge "or&benc$ and t$e SA'=I +rontend anymore)
4*ercise
85 minutes
T$e exercise includes a revie- o+ 5 minutes
Jou -ill +ind t$e latest in+ormation concerning t$e Internet Ex!lorer Settings(activating ActiveU control) in SA'Net note 229>25
'lease do not do t$e exercises at t$e end o+ t$is to!ic% but in !arallel to t$eslides
Unit: Appendix: Create and aintain index entries !or the "#M$ help %iewer
(opic8 Wor2 "ith the !no"led#e Wor2bench
;< %inutes 0incl> / %inutes e*ercise3
Puttin# the (opic in Conte*t
In t$is to!ic t$e course students get +amiliar -it$ t$e ,no-ledge "or&benc$ T$e studentss$ould understand t$at t$ey can use t$e ,no-ledge "or&benc$ +or t$e most ty!ical aut$oringtas&s and t$at t$e ,no-ledge "or&benc$ !rovides a user +riendly inter+ace
DonFt s!end too muc$ time on t$is slide It is easier to ex!lain t$e tas&s o+ t$elocal re!ository during t$e editing !rocess
De%onstration
96 minutes
Start t$e ,no-ledge "or&benc$ and ex!lain t$e user inter+ace very brie+ly(you already did it in t$e +irst unit) Ex!lain +older% entry structure and in+oobject list and s$o- t$e :O956 training course in t$e -eb bro-ser dis!lay
S$o- $o- to maintain t$e 'ersonal 4avorites
→ Do t$e demonstration in !arallel -it$ your !resentation
Do not #o into details "hen e*plainin# the ocal Repository> It is %uch
easier to e*plain it in topic 4ditin# !no"led#e Warehouse contents=
&ptional Activity
96 minutes (i+ t$e time sc$edule allo-s some additional demonstration)
S$o- t$e ,no-ledge "or&benc$ and t$e SA'=I +rontend o+ t$e,no-ledge "are$ouse (go to t$e initial screen% c$ange modeG use t$e samecontext as in t$e exercises) in !arallel S$o- $o- to vie- a course ordocumentation
Unit: Appendix: Create and aintain index entries !or the "#M$ help %iewer
T$e Puintessence is t$at in general t$e ,no-ledge "or&benc$ !rovides t$esame or nearly t$e same +unctionality as t$e SA'=I +rontend +or aut$oringtraining courses and documentation o-ever% es!ecially +or non/ex!eriencedusers% t$e ,no-ledge "or&benc$ inter+ace is more user/+riendly
4*ercise
95 minutes
T$e exercise includes a revie- o+ 5 minutes
'lease do not do t$e exercises at t$e end o+ t$is to!ic% but in !arallel to t$eslides
Unit: Appendix: Create and aintain index entries !or the "#M$ help %iewer
(opic8 Create info ob6ects
.< %inutes 0incl> B/ %inutes e*ercises3
Puttin# the (opic in Conte*t
T$e course students learn $o- to create ne- in+o objects% es!ecially $o- to use t$e -i@ardsand $o- to c$ec&/in +iles +rom t$e local system (c$ec&/in via dragKdro!)
• #$ec&/in in+o objects to t$e ,no-ledge "are$ouse
Chec2-in via Dra# and Drop8 Web site
In t$e ,no-ledge "or&benc$% it is !ossible to c$ec&/in a com!lete "eb site'reconditions
• T$e +irst !age 3=ST be an T3: !age (.+ile extension) and not
only an T3 !age
• T$e !ages lin&ed directly or indirectly must be in t$e same domain to
be c$ec&ed in (eg i+ a lin& to $tt!**---sa!com is included% t$e
SA' "eb site is not c$ec&ed/in)T$e +iles mig$t be stored in di++erent +olders on t$e local system% but t$ey -ill
be c$ec&ed/in to t$e same +older in t$e ,no-ledge "are$ouse
Creatin# )e" Structure &b6ect8 Process
In t$e Intranet 3anagement area% t$e +rameset and t$e style s$eet are assignedto a structure (but not to single content objects) So% i+ you -ant to use a+rameset% you must create a structure
Default values 0.3 0;3
Do ex!lain t$e document model% go to t$e maintenance o+ t$e de+ault valuesand ex!lain t$e area% object class and content ty!e
Unit: Appendix: Create and aintain index entries !or the "#M$ help %iewer
De%onstration
95 minutes
S$o- $o- to create a
• +older
• content object
• multimedia object
S$o- $o- to c$ec&/in a com!lete "eb site and a 'o-er'oint !resentationand use t$at exam!le to outline t$e im!ortance o+ maintaining t$e de+aultvalues Jou do not $ave to enter all t$e attributes manually% -$en you createne- in+ormation objects% i+ you de+ine de+ault values
S$o- $o- to maintain t$e de+ault values
→ Do t$e demonstration in !arallel -it$ your !resentation
&ptional Activity
96 minutes (i+ t$e time sc$edule allo-s some additional demonstration)
S$o- t$e ,no-ledge "or&benc$ and t$e SA'=I +rontend o+ t$e,no-ledge "are$ouse (go to t$e initial screen% c$ange modeG ta&e t$econtext used in t$e exercises) in !arallel S$o- $o- to c$ec&/in a
documentation (-$ic$ is certainly muc$ more convenient in ,no-ledge"or&benc$)
De+ault values can not be maintained in t$e SA'=I +rontend o+ t$e,no-ledge "are$ouse So you s$ould !re+er t$e ,no-ledge "or&benc$ +orc$ec&ing/in material
I+ you c$anged a structure object but it is not u!dated in t$e "eb bro-serdis!lay% !lease do t$e +ollo-ing
9) c$ec&% i+ t$e object is u!dated +rom t$e 4ocal 7e%ositor)7) #lose and o!en t$e "eb bro-ser again
2) #lear t$e cac$e o+ t$e "eb server See SA'Net note 2<287
T$e +rameset and style s$eet do only a!!ly to structures To dis!lay t$e+rameset and t$e style s$eet% you must create and dis!lay a structure
T$e de+ault values are user/s!eci+ic and stored on t$e local '#
Unit: Appendix: Create and aintain index entries !or the "#M$ help %iewer
During t$e c$ec&/in o+ a 'o-er'oint !resentation% a conversion is done to
• I4*T3: +or -eb bro-ser dis!lay (only ''T and DO#)
• "34 +or SA'S$o- dis!lay
So t$ree +ile +ormats are stored on t$e database
• Original +ile +ormat
• "eb bro-ser dis!lay +ormat
• SA'S$o- dis!lay +ormat
T$e course status is used SA' internally% but can be used by customers% too
• Beta t$e training course is com!leted% but $as not been taug$t yet (.4irst
teac$) As a result% t$e translation and t$e customer delivery is not started
• 4inal t$e training course is com!leted% t$e translation and t$e customer
delivery can be started
4*ercise
>6 minutes
De!ending on t$e interests o+ t$e students% you s$ould +ocus on t$e Intranet3anagement area and t$e Training or t$e Documentation area So +eel +ree to
do exercise < and % or < and >Add a revie- o+ 95 minutes to t$e exercise% i+ necessary I+ you $ave alreadydone a detailed demonstration% you can reduce t$e time +or t$e summary
'lease never do not do t$e exercises at t$e end o+ t$is to!ic% but in !arallel tot$e slides
5 minutes
Ta&e care t$at all students &no- $o- to
• -or& -it$ t$e ,no-ledge "or&benc$
• create in+o objects% es! $o- to c$ec&/in a "eb site and a 'o-er'oint
!resentation
I+ necessary% do a s$ort summary live on t$e system
Unit: Appendix: Create and aintain index entries !or the "#M$ help %iewer
(opic8 4dit info ob6ects
.< %inutes 0incl> B/ %inutes e*ercises3
Puttin# the (opic in Conte*t
T$e course students learn $o- to edit in+o objects% es!ecially $o- to set $y!erlin&s
• Edit in+o objects% es!ecially editing structures by using t$e structure
editor
• =!date in+o objects
• Set $y!erlin&s bet-een in+o objects
See notes on slides
=sers editing in+o objects ('o-er'oint slides) +or t$e +irst time easily get
con+used -it$ t$e SA' menu !at$ 'lease outline t$at users must use &/0 →
&a+e and close to save t$eir -or&
De%onstration
95 minutes
S$o- $o- to edit a
• content object
• structure object by using t$e structure editor
Em!$asi@e t$at in+o objects s$ould not be deleted% i+ t$ey are still lin&ed to byany structure
→ Do t$e demonstration in !arallel -it$ your !resentation
4*ercise for 4dit info ob6ects and update to !no"led#e Warehouse
965 minutes (R 95 minutes summary)
Add a revie- o+ 95 minutes to t$e exercise I+ you $ave already done adetailed demonstration% you can reduce t$e time +or t$e summary
I+ users closed t$eir 'o-er'oint slides -it$out using t$e SA' menu !at$%t$ere is still an editing !rocess o!en o to t$e :ocal 1e!ository and restartediting t$at in+o object by double clic&ing on t$e in+o object mar&ed -it$ t$e
!in icon Save and close 'o-er'oint by c$oosing &/0 → &a+e and close8
Unit: Appendix: Create and aintain index entries !or the "#M$ help %iewer
(opic8 Create a perfor%ance test "ith the PAW Author
./ %inutes 0incl> ./< %inutes e*ercises3
Puttin# the (opic in Conte*t
T$is to!ic is t$e main +ocus o+ t$e 'A" unit At t$e end o+ t$is to!ic% t$e students s$ould beable to create a !er+ormance test
• #reate a !er+ormance test
see notes on slides
De%onstration
56 minutes (including time +or t$e !resentation)
Jou s$ould give a com!lete demonstration o+ t$e test creation #reate t$esame objects as done in t$e exercises and +ollo- t$e ste!s described t$ere3a&e sure t$at t$e #ommunication Server is running be+ore starting t$e demoand t$e exercises
→ Do t$e demonstration in !arallel -it$ your !resentation (you need nots$o- all t$e slides% but rat$er s$o- t$e contents directly in t$e system) and-it$ t$e exercises
→ Do not do all t$e exercises at t$e end o+ t$e demonstration*!resentation% but
rat$er s!lit t$e demonstration*!resentation u! into !arts (eg creating a !er+ormance unit% creating test items% creating t$e !er+ormance unit containerand t$e +eedbac&% creating a test)
4*ercise for Creatin# Assess%ent (ests "ith the PAW
;6 minutes (R96 minutes revie-)
Add a revie- o+ 96 minutes to t$e exercise I+ you $ave already done adetailed demonstration% you can reduce t$e time +or t$e revie-
I+ you are running out o+ time% you can s&i! one or t-o o+ t$e exercises 98/2/7% 98/2/2% and 98/2/8
3ention t$at since ," 59% t$e Qava a!!let used used to ,"56 is by anT3: servlet t$at o++ers certain advantages% es! a muc$ s$orter loadingtime T$is servlet version also allo-s results storage in t$e sel+ test scenario%ie -$en t$e test is delivered via t$e intra/ or internet
If you display a (est but your last chan#es "ere not activated please 2eep
in %ind@ that the test is al"ays stored on the Co%%unication Server> (o
refresh the Co%%unication Server@ please refer to SAP)et note ..<;>
Jou mig$t need a '#Any"$ere connection to access t$e 'A"#ommunication Server
De%onstration
5 minutes
S$o- $o- to dis!lay t$e sel+ test you created in t$e exercise Jou can also dot$is demonstration directly at t$e end o+ t$e demonstration o+ $o- to create atest
Unit: Appendix: Create and aintain index entries !or the "#M$ help %iewer
Unit8 (ranslatin# !no"led#e Warehouse Contents
B/ %inutes
ist of (opics in the Unit
Translating -it$ t$e ," Translator (85 minutes)
Translating -it$ 3S "ord and 'o-er'oint (85 minutes)
Puttin# the Unit in Conte*t
In t$e !revious units% t$e course students learned $o- to create and edit in+o objects In t$isunit% t$ey learn $o- to translate t$e created*c$anged in+o objects by using 3S "ord and
'o-er'oint or t$e ," Translator Trados is not described in t$is unit
• Translate !resentations or documentation stored in t$e ,no-ledge
"are$ouse using 3S "ord and 3S 'o-er'oint
• Translate ,"Net or 'A" contents using t$e ," Translator
T$is c$a!ter just gives a very s$ort overvie- But it s$ould be su++icient +ort$e course students to translate ,no-ledge "are$ouse contents on t$eir o-n
Discuss -it$ t$e students i+ t$ey use an external translation tool and t$eirex!eriences
SA' uses T1ADOS +or t$e translation o+ documents As a result% t$etranslation costs could be reduced by some 56W
T1ADOS mb% based in Stuttgart% ermany% -as +ounded in 9>8 by t-oex/IB3 em!loyees T1ADOS em!loys some <6 !eo!le -orld-ide -it$o++ices in ermany% Belgium% =,% Ireland% 4rance% S-eden% S-it@erland%=SA% Qa!an% #$ina
SA' started using t$e T1ADOS tools !roductively in 9>>< At SA'% t$eT1ADOS tools are used to translate
Unit: Appendix: Create and aintain index entries !or the "#M$ help %iewer
(opic8 (ranslatin# "ith the !W (ranslator
;< %inutes
Puttin# the (opic in Conte*t
• #ustomers -ant to translate T3: documents% 'A" tests% multimedia
+iles% etc
SAP !W (ranslator8 &vervie"
T$e SA' ," Translator can be used +or any ," content (besides t$eDocumentation and Training areas ? t$ere t$e 3S O++ice solution $as to be
used)
De%onstration
26 minutes
o to t$e translation mode o+ t$e SA'=I +rontend o+ t$e ,no-ledge"are$ouse and c$oose any language (eg erman ? do not use any double/
byte language li&e #$inese or Arabian) #reate t$e in+o object list o+ a "ebsite (or a 'A" test) and create t$e translation !ac&age o+ some in+o objects
S$o- $o- t$e translation !rocess -or&s and read in t$e translated in+oobjects
→ Do t$e demonstration in !arallel -it$ your !resentation
Sho" translated version
96 minutes
I+ you $ave some time le+t% s$o- t$e "eb site in t$e original language and int$e translated language T$is is a very good exam!le to outline t$e bene+its o+ t$e ,no-ledge "are$ouse
• Single content objects can be translated -it$out ada!ting t$e
structure or t$e $y!erlin&s
• I+ t$e content object is not available in t$e language you are logged
on% t$e master language is dis!layed (Englis$)
4*ercise
26 minutes
T$e exercise includes a revie- o+ 5/96 minutes I+ you $ave already done a
Unit: Appendix: Create and aintain index entries !or the "#M$ help %iewer
detailed demonstration% you can reduce t$e time +or t$is revie-
(opic8 (ranslatin# "ith MS &ffice
;< %inutes
Puttin# the (opic in Conte*t
• #ustomers -ant to translate 3S "ord or 3S 'o-er'oint documents
See notes on slides
T$e O++ice macro solution can be used +or any 3S "ord and 3S 'o-er'ointdocument (regardless o+ t$e area) T$e ," Translator can be used +or any," content
4*ercise
26 minutes
T$e exercise includes a revie- o+ 5/96 minutes to t$e exercise I+ you $avealready done a detailed demonstration% you can reduce t$e time +or t$is
Unit: Appendix: Create and aintain index entries !or the "#M$ help %iewer
Unit8 Custo%iEin# the SAP Application 'elp
+< %inutes
Puttin# the Unit in Conte*t
T$e course students learn $o- to lin& in+o objects to t$e SA' a!!lication $el!
• #ustomi@e t$e SA' A!!lication $el!
See notes on slides>
De%onstration of in2 an info ob6ect to the SAP Application help
96 minutes
Since it is t$e +irst time t$at t$e users log on to t$e SA'=I +rontend inc$ange mode% do a very s$ort demonstration (less t$an 5 minutes)% es!ecially$o- to create an in+o object list Outline t$at some +unctions are onlyavailable in c$ange mode (and not in dis!lay mode)
o to t$e 1*2 system% start t$e transaction 3366 and s$o- t$e a!!lication
$el! Jou get t$e :O 3aterial 3aster $el! +ile
o to t$e SA'=I +rontend o+ t$e ,no-ledge "are$ouse (c$ange modeG uset$e context used in t$e exercises) and s$o- $o- to de+ine 1*2 lin&s
• o to t$e !revie- o+ a documentation (eg :O 3aterial 3asterG searc$
+or el!33X) and s$o- $o- to de+ine an 1*2 lin&
• o to t$e in+o object list and s$o- $o- to dis!lay t$e 1*2 lin&s
→ Do t$e demonstration in !arallel -it$ your !resentation
1*2 lin&s can only be de+ined in t$e SA'=I +rontend o+ t$e ,no-ledge"are$ouse
1*2 lin&s can only be de+ined% i+ a locali@ed version o+ t$e in+o object exists(see exercise)
4*ercise for in2 an info ob6ect to the R1 application help
85 minutes
Since it is t$e +irst time t$at t$e users log on to t$e SA'=I +rontend% allo-
Unit: Appendix: Create and aintain index entries !or the "#M$ help %iewer
Unit8 Conclusion
/ %inutes
Contents of Unit
#ourse summary
Discussion (o!tional)
1ecommendations +or +ollo-/u! courses and activities
Puttin# the Unit in Conte*t
At t$e end o+ t$e course% t$e students get a s$ort summary and can discuss t$e +unctionalityand usability o+ t$e ,no-ledge "are$ouse (-$ic$ is crucial +or t$e success o+ t$e ,no-ledge
T$e students s$ould get +amiliar -it$ t$e idea o+ E'SS and 'er+ormance Assistant ServicesAs a +irst ste!% SA' o++ers t$e 'er+ormance Assistant (+ormer 49 $el!) since 8;#
Unit: Appendix: Create and aintain index entries !or the "#M$ help %iewer
Unit8 Appendi* Create and %aintain a ter%inolo#y database
Im!ortant see notes concerning t$e t-o a!!endix units
B/ %inutes 0incl> ;< %inutes e*ercises3
ist of (opics in the Unit
Overvie-
Start o+ SA'term
#reate and maintain terms
Puttin# the Unit in Conte*t
SA'term is a terminology database !rovided -it$ t$e ,no-ledge "are$ouse
In t$e last units% t$e course students learned $o- to create or edit documentation No- t$eylearn $o- to maintain terms
Terms are very essential +or in+o develo!ers% develo!ers% mar&eting !eo!le% etc T$eyguarantee t$at everyone uses t$e rig$t term and s!elling +or an object% eg t$at 0mySA'com0is not -ritten as 03JSA'com0 or 03ySA'com0% etc Imagine t$at once a term is not usedcorrectly all t$e documentation% !resentations% mar&eting material% menu !at$s% etc $ave to bec$anged
#ustomers can ada!t t$e term entries according to t$eir needs% eg i+ t$ey don0t use SA' terms but com!any/s!eci+ic ones% t$ey can maintain t$e SA'terms by adding t$eir o-n de+inition%glossary% abbreviations% etc (eg i+ a movie com!any does not use t$e term %lant but studio
t$ey can add t$eir ex!lanation to t$e term entry and ada!t t$e glossary entry)
• De+ine terminology and glossary
• Outline t$e im!ortance o+ a terminology database
• 4ind and dis!lay terms
• #reate% maintain% and translate terms
In general% do not s!end too muc$ time on t$is unit Jou easily could do a oneor t-o day course to ex!lain t$e usage o+ SA'term T$is c$a!ter just gives avery s$ort overvie-
Unit: Appendix: Create and aintain index entries !or the "#M$ help %iewer
(opic8 Start of SAPter%
/ %inutes 0incl> .< %inutes e*ercise3
Puttin# the (opic in Conte*t
A+ter t$e course students $ave a +irst im!ression T$ey no- learn $o- to dis!lay terms andt$e terminology conce!t
Start SA'term (dis!lay and c$ange mode)
4ind terms by using t$e +ind +unction
Ex!lain t$e !$rase terminology conce!t
Glossary entry
Dis!lay t$e SA' lossary (el! /M lossary)
S$o- $o- to maintain t$e glossary entries
• o to TA ,A62 and dis!lay t$e 49 $el! o+ cost element and t$e glossary
entry o+ cost element ($y!erlin&)
• o to SA'term (TA sterm) and ada!t t$e glossary entry% eg add This is
grou%" Save your c$anges and release t$e ne- glossary
• o bac& to TA ,A62 and dis!lay t$e ada!ted glossary entry
Since t$e students can not edit t$e same glossary entry in !arallel% -e did notconsider an exercise concerning t$e glossary maintenance
De%onstration of Start of SAPter%
5 minutes
Start SA'term (dis!lay mode% TA sa!termG Englis$% erman) and dis!laysome terms% eg material master% cost center
Start SA'term (c$ange mode) and s$o- $o- to maintain t$e user settings(only target and source languageG t$e ot$er settings are not relevant +or t$eexercises) =se t$e +ind +unction to searc$ +or cost center and dis!lay t$e
terminology conce!t→ Do t$e demonstration in !arallel -it$ your !resentation
4*ercise for Start of SAPter%
95 minutes
T$e exercise includes a revie- o+ 5 minutes I+ you $ave already done adetailed demonstration% you can reduce t$e time +or t$is revie- or s&i! it
Unit: Appendix: Create and aintain index entries !or the "#M$ help %iewer
(opic8 Create and %aintain ter%s
;< %inutes 0incl> / %inutes e*ercise3
Puttin# the (opic in Conte*t
In t$e last to!ic% t$e course students learn $o- to create terms
• #reate terms in SA'term
• et a +eeling +or SA'term
See notes on slides
De%onstration of Create and %aintain ter%s
96 minutes
o to t$e c$ange mode o+ SA'term and s$o- $o- to create a term% egcreate a term 0cost center test0
→ Do t$e demonstration in !arallel -it$ your !resentation
4*ercise for Create and %aintain ter%s
26 minutes
T$e exercise includes a revie- o+ 5/96 minutes to t$e exercise I+ you $avealready done a detailed demonstration% you can reduce t$e time +or t$isrevie- or s&i! it
5 minutes
At t$e end o+ t$is unit% do a s$ort summary T$e students s$ould understand
• t$e im!ortance o+ a terminology database
• $o- to dis!lay terms
• $o- to create and maintain terms
I+ necessary% do a s$ort summary live on t$e system
Unit: Appendix: Create and aintain index entries !or the "#M$ help %iewer
Unit8 Appendi*8 Create and %aintain inde* entries for the '(M help vie"er
B/ %inutes 0incl> ;< %inutes e*ercises3
ist of (opics in the Unit
Dis!lay index entries
Assign% create and maintain index entries
Puttin# the Unit in Conte*t
In t$e last units% t$e course students learned $o- to
• create and edit documentation
• create and maintain terms
In t$is unit% t$ey learn $o- to create and maintain index entries to en$ance t$e navigation int$e $tml vie-er T$e index entries are maintained -it$ a s!ecial inter+ace and are stored inSA'term
T$is unit is +ocused on in+o develo!ers creating !lain $tml +iles to be used in t$e $tml $el!vie-er
#ustomers can create and assign ne- entries to SA' in+o objects or to customer in+o objects%eg i+ a movie com!any does not use t$e term %lant but studio% t$ey can add studio as asynonym to %lant and maintain an index entry studio Eac$ time t$e user searc$es +or studio
via t$e index searc$% $e automatically gets t$e de+inition +or %lant
• 3aintain index entries
• Assign index entries
• #reate ne- index entries
• #$ange index entries
• Delete index assignments
• Translate index entries
In general% do not s!end too muc$ time on t$is unit Jou easily could do a one
or t-o day course to ex!lain t$e usage o+ term entries and $o- to create !lain$tml +iles T$is c$a!ter just gives a very s$ort overvie- ,3799 -ill give amore detailed overvie-
Unit: Appendix: Create and aintain index entries !or the "#M$ help %iewer
(opic8 Assi#n@ create and %aintain inde* entries
;< %inutes 0incl> / %inutes e*ercise3
Puttin# the (opic in Conte*t
T$e course students no- learn $o- to create index entries and $o- to create a !lain $tml +ile
• Assign index entries
• #reate and maintain index entries
De%onstration of Assi#n@ create and %aintain inde* entries
96 minutes
Stay in t$e in+o object list o+ t$e documentation used in t$e demonstration o+t$e above exercise and assign t$e term you created in t$e last unit (eg 0test0)to one in+o object 'lease be a-are t$at index entries can only be assigned i+t$e attributes are c$angeable (see guidance belo-)
I+ !ossible create t$e !lain $tml +ile and s$o- t$at +ile in t$e $el! vie-er -it$t$e ne- index entry
→ Do t$e demonstration in !arallel -it$ your !resentation
Assi#n@ create and %aintain inde* entries
Vduration can be determined by t$e trainerM
S$o- $o- to customi@e t$e settings and $o- to start t$e ex!ort jobs 'lease be a-are t$at normally t$ese are t$e tas&s o+ a system administrator and noto+ an in+o develo!er
Term entries can only be created or assigned% i+ t$e attributes are c$angeableT$e attributes are c$angeable% i+
• a locali@ed version o+ t$e in+o object exists
• t$e status is editing8
"$ile in t$e ,no-ledge "or&benc$% you are automatically as&ed i+ you -antto create a locali@ed version% in t$e SA'=I +rontend you are not 'lease
mar& one in+o object (in t$e in+o object list) and c$oose 'nfo obect →
Enhancement → Create A locali@ed version o+ t$e c$osen in+o object is
created in t$e selected contextG t$e status is editing
Unit: Appendix: Create and aintain index entries !or the "#M$ help %iewer
T$e !rocedure o+ creating a !lain $tml +ile can be very com!lex 'lease ma&esure t$at all t$e settings are customi@ed
4*ercise for Assi#n@ create and %aintain inde* entries
85 minutes
T$e exercise includes a revie- o+ 5/96 minutes to t$e exercise I+ you $avesome time le+t% s!end more time on t$e creation and dis!lay o+ t$e !lain $tml+iles
Exercise 95/2 T$e time also includes a 95 minute +rame +or t$at exerciseS!end enoug$ time to dis!lay di++erent $el! +iles in t$e $tml $el! +ile vie-er