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THE 10-STEPS
KM ROADMAPPart II: The Road Ahead: Implementing Knowledge Management (Chapter 4)
Steps 1:Analyzing existing infrastructure
Steps 2:Aligning knowledge management
and business strategy
Steps 3:Designing the knowledge management
architecture and integrating existing
infrastructure
Steps 4:Auditing and analyzing
existing knowledge
Steps 5:Designing the knowledge
management team
Steps 6:Creating the knowledge
management blueprint
Steps 7:Developing the knowledge
management system
Steps 8:Deploying with Results-driven
Incrementalism (RDI) Methodology
Steps 9:Change management, culture, reward
structure design, and choice of the CKO
Steps 10:Measuring results of knowledge management, devising