Kinesis Survey Technologies Kinesis Webinar January 8 & 9, 2014 Mobile Testing - Best Practices
Kinesis Survey Technologies
Kinesis Webinar
January 8 & 9, 2014
Mobile Testing - Best Practices
© Kinesis Survey Technologies, 2014
Overview
• Mobile: what’s the big deal?• How does mobile work (in Kinesis)? • Mobile Survey Design• Mobile Testing Resources• Testing Recommendations• What’s coming?
© Kinesis Survey Technologies, 2014
Mobile: What’s the big deal?
Over 50% of Kinesis’ US traffic is now mobile• 23% of global traffic is mobile
• 75% Android & iOS
• 10% S40 (Nokia is adding support for webkit browser, XHTML no longer necessary)
• 4% Symbian
• 11% split between Blackberry, Windows Phone, etc.
• 20% of US traffic is mobile
• 92% Android & iOS
• 8% split between Blackberry, Windows Phone, etc.
Kinesis Survey TechnologiesHow does Mobile work (in Kinesis)?
© Kinesis Survey Technologies, 2014
Setup
• URLS• Device detection: https://salesdemo.opinioninsight.com/?ID=1
• Desktop ONLY: https://salesdemo.opinioninsight.com/html.pro?ID=1
• Device support• Hides unsupported features in survey editor
• Allows exclusion of older phones or specific device categories
© Kinesis Survey Technologies, 2014
Device Detection
Mobile respondents will see the survey automatically rendered in one of four modes:
HTML5 / webkit•All Android devices•All Apple iOS devices•All webOS devices•Blackberry OS 7.0+
XHTML MP•Blackberry OS 6.0 and below•Symbian•Windows Mobile
XHTML•All other smartphones
WML•Monochrome displays•Older color screens
Supports:•Touch-friendly interface•Advanced HTML & CSS•Images and video•Multiple questions per page•Question types: radio, pulldown, checkbox, text field, date, number field, computational, extra text, slider, ranking, and grid.
Supports:•Basic HTML and CSS•Images and video•Multiple questions per page•Question types: radio, pulldown, checkbox, text field, number field, computational, and extra text.
Supports:•Basic HTML•Images•Multiple questions per page•Question types: radio, pulldown, checkbox, text field, number field, computational, and extra text.
Supports:•Single question per page•Question types: radio, pulldown, checkbox, text field, number field, computational, and extra text.
© Kinesis Survey Technologies, 2014
Mobile Survey Design
• Survey themes• Header and Footer for mobile
• Templates for desktop
• CSS for each
• Survey structure• Conditionally mask content
• Alternative question presentation (with data pooling)
• Info pages• Desktop vs. mobile
Kinesis Survey TechnologiesHow do I test surveys on mobile?
© Kinesis Survey Technologies, 2014
Free Resources
• Your iOS or Android device• Popular browsers: stock, Firefox mobile, Opera, Chrome, and Dolphin
• Chrome on your desktop PC (for smartphone emulation)• Utilize user-agent spoofing feature in developer tools
• Firefox on your desktop PC (for feature phone emulation)• User-agent spoofing extension supports XHTML testing.
• Mobilizer• Downloadable application to emulate a variety of smartphones
© Kinesis Survey Technologies, 2014
Paid Resources
• Perfecto Mobile• SaaS solution for highly advanced cross-platform testing across hundreds of
devices
• Multi-Browser Viewer• 14 different mobile browser simulators
© Kinesis Survey Technologies, 2014
Testing Recommendations
• Use QR codes or “Chrome to Phone” extension + app for quick entry
• Clear mobile browser cache when making theme edits
• Use Drill Down for modifying test data or removing test sessions
• Test using both WiFi and 3G to ensure page load times are optimal (avoid large images) and to ensure mobile LOI is reasonable
• Test using the phone in both portrait and landscape mode to ensure survey theme looks good for both
• Verify hidden data-pooling variables are populating correctly
© Kinesis Survey Technologies, 2014
What’s coming?
• WML and XHTML Deprecation
• Mobile theme enhancements for default themes
• Various GUI optimizations to more clearly indicate mobile vs. desktop support in Kinesis Survey admin interface
• Your suggestions!
© Kinesis Survey Technologies, 2014
Conclusion
Experience the research software platform that’s future-proof.
For more information, or to schedule a customized demo, please contact Kinesis.
Email: [email protected]: www.kinesissurvey.com