Khaled Mohamed Abukrish 70B Ahmed Hamdy St., Apt 40 Cairo, Egypt Phone: +20 2 3583 9999 Mobile: +20 162006871 +20 166672311 E- mail:[email protected] Personal Information Date of Birth : 19 March 1986 Marital status : Single Military status : Postponed Objective To pursue a career in Communication Engineering Education Modern Academy for Engineering & Tech. 2003 – 2008 Cairo, Egypt Bachelor of electric communication engineering Academic Projects Final Year Project: Intelligent Multi channel & secured video wireless intercom Grade: Excellent Work Experience BTC-Networks 01/2009 – Present Cairo, Egypt Customer Support Department (VOIP) Position: Customer support engineer-Customer service enterprise division Installation & commissioning Nortel VOIP Enterprise Division Installation handling & flow up with the customer ( Nortel CS1000) Remote/field support for maintenance contract & warranty customers Nokia Siemens Network 09/2008 –12/2008 Cairo, Egypt Telecommunication Job Trainee Work at Radio Access with (NOC) Team….(Mobinil 3G) 1. Fault management 2. Configuration management 3. Performance management Nokia Siemens Network 01/08/2008 – 28/08/2008 Cairo, Egypt Telecommunication Trainee Sales Account Management Service & Training Departments Telecom Egypt 01/01/2007 – 08/01/2007 Cairo, Egypt Telecommunication Trainee CDMA overview (Huawei , ZTE) Siemens Limited 07/2006 – 08/2006 Cairo, Egypt Telecommunication Trainee, Mobile (GSM) Reading & Self Studies GSM Introduction Radio planning & optimization overview Job aiding for the working stuff EGTI 07/2005 – 08/2005 Cairo, Egypt Telecommunication Trainee, Digital Electronic Switching System Fundamentals of Telecommunication Networks & Siemens EWSD Switch Architecture