Keys to Leadership & Council Performance Presented by: Holloway & Associates LEADERSHIP AND PERSONAL DEVELOPMENT TRAINERS Eddie A. Holloway, Facilitator Delores McNair, Co-facilitator
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Keys to Leadership
&
Council Performance
Presented by:
Holloway & Associates LEADERSHIP AND PERSONAL DEVELOPMENT TRAINERS
Eddie A. Holloway, Facilitator
Delores McNair, Co-facilitator
Listening, Communication & Trust
Group Processes
Leadership & Management
Ethical Leadership
Chaos, Conflict & Change
Parliamentary Procedures
Essential Leadership & Performance Tools
Team Effectiveness
Training
Outline
10 Commandments for Good Listening
Key Points in Conversation Design
Characteristics of Discussions
How to Develop & Gain Trust
1._____________ 6._____________ 2._____________ 7. _____________ 3._____________ 8. _____________ 4._____________ 9. _____________ 5._____________ 10. _____________
Tuckman’s
Group Development Theory
I. __________________
II. __________________
III. __________________
IV. __________________
V. __________________
LEADERSHIP VS. MANAGEMENT
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Would you kill this puppy for the
right amount?
How much would it take to seal
the deal?
How would you do it?
When would you do it?
Notes:_______________________________________________________________
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GUIDE TO MAKING ETHICAL DECISIONS
1._____________ 5._____________
2._____________ 6. _____________
3._____________ 7. _____________
4._____________ 8. _____________
CHEATING List the most popular ways to cheat.
List some recent media accounts of unethical behavior.
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SUCCESS IN CHAOS Notes:____________________________________________________________________________________________________________________________________________________________________
A-E-I-O-U MODEL
of
MANAGING CONFLICT
Acknowledge
Express
Identify
Outcome
Understand
9 OBSTACLES TO CHANGE
1._____________ 5._____________
2._____________ 6. _____________
3._____________ 7. _____________
4._____________ 8. _____________
9. _____________
HOW TO OVERCOME CHANGE
I SECOND THE
MOTION
OR DO I?
Parliamentary Procedures
for City Officials
8 PRINCIPLES OF LEADERSHIP
1._____________ 5._____________
2._____________ 6. _____________
3._____________ 7. _____________
4._____________ 8. _____________
THE PUBLIC SERVANT’S PILLARS OF SUCCESS
Notes:__________________________________________________________________________________________________________________________________________________________
WITHOUT A TEAM, HOW CAN YOU LEAD?
Teambuilding: ________________________________________________________________________________________________________________________________
ROLES TEAM MEMBERS
PLAY
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APPRECIATING DIVERSITY
Characteristics & Personalities:
________________________________________________________________________________________________________________________________
Eddie A. Holloway, PhD 904 Mobile St.
Hattiesburg, MS 39401
(W) 601.266.6028
(C) 601.297.0145
(H) 601.584.8386
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