keyandkeycontrol

8/14/2019 keyandkeycontrol

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Emergency Key Master Key Guest Key Supply Key

TYPES OF KEYS


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The emergency key opens all guestroom doors, even

when they are double locked. It can be used, for

example, to enter a room when the guest needs help

and is unable to reach or open the door.

The emergency key should be highly protected andits use strictly controlled and recorded; it should

never leave the property.

One procedure for emergency keys is to have them

locked in hotel safe, a safe deposit box or a metal

cabinet and signed out by the individual needing one.

The log should be dated and signed by the

individual taking the key.

The keys should not be used on day-to-day basis.

EMERGENCY KEY/E KEY


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A master key is designed to open a set of severallocks. These keys open all guestroom that are notdouble-locked.

These locks also have keys which are specific to each

one (the change key) and cannot open any of the othersin the set.

Locks which have master keys have a second set ofthe mechanism used to open them which is identical toall of the others in the set of locks.

For example, master keyed pin tumbler locks will havetwo shear points at each pin position, one for the

change key and one for the master key.

A far more secure (and more expensive) system hastwo cylinders in each lock, one for the change key andone for the master key.

MASTER KEY


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Grand Master Key : Key operates all locks in the Hotel.Including laundry and linen rooms.

Floor Supervisors Master Key: Key operates all sections onthe floor/ floors supervised by the particular supervisor.

Housekeeping Staff Master Key: Key operates all roomsserviced by particular room maid housekeeping staff.

TYPES OF MASTER KEY


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The hotel guest room key is normally issued to open only one

room for which it was intended, viz. indi vidualised key for

each lock.

If the guest room lock is in shut -out mode the guest room key

can neither open it nor lock from outside of the room.

GUEST KEY


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Metal room keys are being replaced by electronically coded

key-cards.

A key card, while not actually considered a key, is a plastic

card which stores a digital signature that is used with

electronic access control locks. It is normally a flat, rectangular piece of plastic and may also

serve as an ID card.

KEY CARDS


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KEY CARD


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There are several popular type of key cards in use and includethe mechanical hole card, bar code card, magnetic stripecard, smart card (embedded with a read / write electronicmicrochip), and RFID proximity cards.

The key card is used by presenting i t to a card reader; swipingor inserting of magnetic stripe cards, merely being broughtinto close proximity to a sensor.

Key-cards have the capability of being randomly coded at thepoint of registration, which re-emphasizes the guest

perception of room security. Key-card control is computer-based and therefore creates the necessary audit trailautomatically.


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A system of key control is essential to the security of alodging property.

It is the process of reducing theft and other security-relatedincidents by carefully monitoring and tracking the use of keys.

All keys whether metal or electronic should be adequatelycontrolled. The security of a key lock system is seriouslyweakened when keys are issued to a great number of peopleor to anyone who has no legitimate need for a key.

The best lock in the world may be unable to protect a propertyor its guests if poor key control allows a criminal to obtain akey to that lock.

KEY CONTROL


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It ensures complete security as no room number is printed oncard.

At the time of issue more than one keycard can be given tothe guest if there is a double occupancy in the room.

It is possible to trace the receptionist who issues the keysfrom the print out at the end of the day (to avoid unnecessaryor extra duplication which may call for security problems).

An alarm is set on when a wrong key card is used therebyalerting security.

It helps the guest to avail other credit facilities form thevarious outlets of the hotel. It also helps in conservingelectricity in the guest room

ADVANTAGES


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These key have the minimum access, unlocking just one room .

When keys are given to guest the room number must not be

spoken aloud.

The guest should be explained about his security maintained

through coding system.

During the checkout, the guest should be asked for their room

keys.

HANDLING GUESTROOM KEYS


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All the floor master keys, room master keys, grand master

keys should be signed out each time they are taken and their

return noted in a key control sheet

All the keys should be stamped Do Not Duplicate.

Emergency Keys should be kept in a safety box.

HANDLING MASTER & SUB-

MASTER KEYS


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Employees should not be allowed to loan the keys assigned to

them to one another.

Employees should handover keys whenever they leave the

property, even for the meal breaks .

Individuals who have been master keys should be checked

from time to time.

CUSTODY OF KEYS


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