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Kenshoo Quarterly Trends Report Q1 2018trends after holiday spike Social, search and ecommerce ad spending all increased year-over-year on a same-store basis Newer properties like

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Page 1: Kenshoo Quarterly Trends Report Q1 2018trends after holiday spike Social, search and ecommerce ad spending all increased year-over-year on a same-store basis Newer properties like

© 2019 Kenshoo. All Rights Reserved

Q1 2019April 23, 2019

Page 2: Kenshoo Quarterly Trends Report Q1 2018trends after holiday spike Social, search and ecommerce ad spending all increased year-over-year on a same-store basis Newer properties like

© 2019 Kenshoo. All Rights Reserved

Chris ‘Coz’ Costello

➢ Senior Director of Marketing Research

[email protected]

➢ linkedin.com/in/notabbott

➢ @notabbott

Your Host

Controlling the presentationWatching

Pinterest share price

Last-minute emails and

Slack messages

Photo by @margokr

Page 3: Kenshoo Quarterly Trends Report Q1 2018trends after holiday spike Social, search and ecommerce ad spending all increased year-over-year on a same-store basis Newer properties like

© 2019 Kenshoo. All Rights Reserved

➢ All attendees are in listen-only mode

➢ Please submit any questions via the Q&A button on the panel at the bottom

➢ Sound issues? Participants can access audio via the telephone of computer mic & speakers

➢ Please email [email protected] you are experiencing any issues

Webinar Information

Page 4: Kenshoo Quarterly Trends Report Q1 2018trends after holiday spike Social, search and ecommerce ad spending all increased year-over-year on a same-store basis Newer properties like

© 2019 Kenshoo. All Rights Reserved

Introduction

Kenshoo has published infographics of key digital marketing trends for years

In the past, there has also been a trends webinar that served a primarily financial audience

After sharing this webinar content with marketers over time, it became obvious that a marketer-focused webinar should be the main event

This presentation will be accompanied by our regularly-scheduled quarterly infographic and a longform report that delves into the topics in this presentation

2014 2019

Page 5: Kenshoo Quarterly Trends Report Q1 2018trends after holiday spike Social, search and ecommerce ad spending all increased year-over-year on a same-store basis Newer properties like

Agenda➢ Industry Insights

➢ Market Trends

➢ Emerging Channels

➢ In The News

➢ Methodology

➢ Q&A

Page 6: Kenshoo Quarterly Trends Report Q1 2018trends after holiday spike Social, search and ecommerce ad spending all increased year-over-year on a same-store basis Newer properties like

ourY

ileageM

ayM

aryV

Always Remember as a Marketer

You may zig when everyone else zags, and you may have a very good reason for that

These trends provide context for your

performance, not judgment that any individual marketer

is doing things “right” or “wrong”

Page 7: Kenshoo Quarterly Trends Report Q1 2018trends after holiday spike Social, search and ecommerce ad spending all increased year-over-year on a same-store basis Newer properties like

Industry Insights

Page 8: Kenshoo Quarterly Trends Report Q1 2018trends after holiday spike Social, search and ecommerce ad spending all increased year-over-year on a same-store basis Newer properties like

The Big Picture

Key digital marketing channels continued overall growth trends after holiday spike

Social, search and ecommerce ad spending all increased year-over-year on a same-store basis

Newer properties like Pinterest and Apple Search Ads are gaining traction with marketers

Page 9: Kenshoo Quarterly Trends Report Q1 2018trends after holiday spike Social, search and ecommerce ad spending all increased year-over-year on a same-store basis Newer properties like

© 2019 Kenshoo. All Rights Reserved

As both the volume and the share of video ads has been growing, click-through rate has been declining

With increased emphasis on more effective branding ad units, CTR may be less relevant as a KPI across all social ads

SOCIALMore Video Ads=Fewer Clicks?

9

0.0%

0.5%

1.0%

1.5%

2.0%

2.5%

3.0%

3.5%

0%

5%

10%

15%

20%

25%

30%

35%

2018 Q1 2018 Q2 2018 Q3 2018 Q4 2019 Q1

Ov

era

ll S

oci

al C

TR

Vid

eo

Im

pre

ssio

n S

ha

re

Video Impression Share Overall CTR

Page 10: Kenshoo Quarterly Trends Report Q1 2018trends after holiday spike Social, search and ecommerce ad spending all increased year-over-year on a same-store basis Newer properties like

© 2019 Kenshoo. All Rights Reserved

Even as mobile CPC declines, click volume is growing fast enough to where mobile search continues to outpace spending growth across all devices

SEARCHMobile ads help maintain overall growth

$0.00

$0.05

$0.10

$0.15

$0.20

$0.25

$0.30

$0.35

$0.40

0.00

0.20

0.40

0.60

0.80

1.00

1.20

1.40

1.60

1.80

Q1 2018 Q2 2018 Q3 2018 Q4 2018 Q1 2019

Av

era

ge

Co

st-p

er-

clic

k (C

PC

)

Ind

exe

d V

olu

me

Gro

wth

Clicks Spending CPC

10

Page 11: Kenshoo Quarterly Trends Report Q1 2018trends after holiday spike Social, search and ecommerce ad spending all increased year-over-year on a same-store basis Newer properties like

© 2019 Kenshoo. All Rights Reserved

On a same-advertiser basis, Ecommerce Channel Ads grew faster than both search and social

Advertisers in categories like CPG and Consumer Electronics are seeing considerable value in the online retail channel

ECOMMERCEEcommerce Channel Ads continue growth trend

11

Page 12: Kenshoo Quarterly Trends Report Q1 2018trends after holiday spike Social, search and ecommerce ad spending all increased year-over-year on a same-store basis Newer properties like

© 2019 Kenshoo. All Rights Reserved

Across ALL advertisers, Pinterest clicks and spend increased 2X or more compared to last year

Clicks grew faster than impressions, which translates to higher engagement with Pinterest ads

PINTERESTVolume increases year-over-year

+0%

+20%

+40%

+60%

+80%

+100%

+120%

Impressions Clicks Spending

Ye

ar-

ov

er-

yea

r (Y

oY

) Ch

an

ge

Across all Kenshoo advertiser on Pinterest

12

Page 13: Kenshoo Quarterly Trends Report Q1 2018trends after holiday spike Social, search and ecommerce ad spending all increased year-over-year on a same-store basis Newer properties like

© 2019 Kenshoo. All Rights Reserved

Since launching on Kenshoo in Q3 2018, spending growth on Apple Search Ads has increased rapidly across all Kenshoo clients

As with Ecommerce Channel Ads, these ads get in front of customers close to the moment of purchase

APPLE SEARCH ADSNew opportunities for app advertisers

Across all Kenshoo advertisers on Apple Search Ads

13

Page 14: Kenshoo Quarterly Trends Report Q1 2018trends after holiday spike Social, search and ecommerce ad spending all increased year-over-year on a same-store basis Newer properties like

© 2019 Kenshoo. All Rights Reserved

CROSS-CHANNELMobile Trends

0.00

0.20

0.40

0.60

0.80

1.00

1.20

1.40

1.60

1.80

Q1 2018 Q2 2018 Q3 2018 Q4 2018 Q1 2019

Ind

exe

d S

pe

nd

ing

Vo

lum

e (Q

4 2

01

7=

1.0

0)

Social Search

Mobile ads continued to grow faster than their desktop counterparts across channels

These smartphone ads comprised 84% of all social spending and 50% of all search spending in Q1

+24%YoY

+37% YoY

14

Page 15: Kenshoo Quarterly Trends Report Q1 2018trends after holiday spike Social, search and ecommerce ad spending all increased year-over-year on a same-store basis Newer properties like

© 2019 Kenshoo. All Rights Reserved

CROSS-CHANNELProduct Ad Trends

0.00

0.50

1.00

1.50

2.00

2.50

Q1 2018 Q2 2018 Q3 2018 Q4 2018 Q1 2019

Ind

exe

d S

pe

nd

ing

Vo

lum

e (Q

1 2

01

8=

1.0

0)

Social Search

Search Shopping Campaigns and Social Dynamic Product Ads continue to grow YoY at similar rates

Both channels “landed” higher in Q1 than their investment levels in Q3, before the holiday spike

+38%YoY

+32%YoY

15

Page 16: Kenshoo Quarterly Trends Report Q1 2018trends after holiday spike Social, search and ecommerce ad spending all increased year-over-year on a same-store basis Newer properties like

Market TrendsSocial

Q1 2019

Page 17: Kenshoo Quarterly Trends Report Q1 2018trends after holiday spike Social, search and ecommerce ad spending all increased year-over-year on a same-store basis Newer properties like

© 2019 Kenshoo. All Rights Reserved

Social Trends

0.00

0.20

0.40

0.60

0.80

1.00

1.20

1.40

1.60

Q1 2018 Q2 2018 Q3 2018 Q4 2018 Q1 2019

Ind

exe

d V

olu

me

(Q1

20

18

=1

.00

)

Social Volume Growth

Impressions Clicks Spending

QoQ YoY

Impressions

+13% +20%

Clicks

-6% -23%

Spending

-11% +27%

17

Page 18: Kenshoo Quarterly Trends Report Q1 2018trends after holiday spike Social, search and ecommerce ad spending all increased year-over-year on a same-store basis Newer properties like

© 2019 Kenshoo. All Rights Reserved

Social Trends

3.0%2.8% 2.7%

2.3%1.9%

0.0%

0.5%

1.0%

1.5%

2.0%

2.5%

3.0%

3.5%

Q1 2018 Q2 2018 Q3 2018 Q4 2018 Q1 2019

Click-through Rate (CTR)

$4.47$5.00 $4.96

$5.99

$4.73

$0.00

$1.00

$2.00

$3.00

$4.00

$5.00

$6.00

$7.00

Q1 2018 Q2 2018 Q3 2018 Q4 2018 Q1 2019

Average Cost per Thousand Impressions (CPM)

QoQ YoY

Click-through Rate

-17% -37%

CPM

-21% +6%

18

Page 19: Kenshoo Quarterly Trends Report Q1 2018trends after holiday spike Social, search and ecommerce ad spending all increased year-over-year on a same-store basis Newer properties like

© 2019 Kenshoo. All Rights Reserved

Social Trends (Monthly)

0.00

0.20

0.40

0.60

0.80

1.00

1.20

1.40

1.60

1.80

Jan-18 Feb-18 Mar-18 Apr-18 May-18 Jun-18 Jul-18 Aug-18 Sep-18 Oct-18 Nov-18 Dec-18 Jan-19 Feb-19 Mar-19

Ind

exe

d V

olu

me

(Ja

nu

ary

20

18

=1

.00

)

Social Volume Growth

Impressions Clicks Spending

Seasonality

Non-retail advertisers pick up slack

19

Page 20: Kenshoo Quarterly Trends Report Q1 2018trends after holiday spike Social, search and ecommerce ad spending all increased year-over-year on a same-store basis Newer properties like

Social Summary

Social spending grew 27% compared to Q1 of 2018, with faster growth in key segments like Instagram, video and mobile

More passive ad units such as video and the Stories format may be factors in the overall decline of clicks and click-through rate

Page 21: Kenshoo Quarterly Trends Report Q1 2018trends after holiday spike Social, search and ecommerce ad spending all increased year-over-year on a same-store basis Newer properties like

© 2019 Kenshoo. All Rights Reserved

y = -0.0919x + 0.0513R² = 0.5319

0.0%

0.5%

1.0%

1.5%

2.0%

2.5%

3.0%

3.5%

0% 5% 10% 15% 20% 25% 30% 35% 40%

Ov

era

ll S

oci

al C

lick

-th

rou

gh

Ra

te (C

TR

)

Share of Total Social Impressions from Video

Points represents months between 1/2018 and 3/2019

In statistical terms, the share of impressions from video ads roughly “explains” over half of the variation in click-through rate

This implies that video share may be a factor in the overall decline of social CTR, although correlation is not causation

Video Impact on Click-through Rate

Page 22: Kenshoo Quarterly Trends Report Q1 2018trends after holiday spike Social, search and ecommerce ad spending all increased year-over-year on a same-store basis Newer properties like

© 2019 Kenshoo. All Rights Reserved

Carousel Product Ads and Video Ads now make up 59% of total social spending, up from 49% one year ago

This growth comes as Page Post Link Ads lose share to more dynamic, more specialized ad types

Increasing Diversity in Social Ad Inventory

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

2018 Q1 2018 Q2 2018 Q3 2018 Q4 2019 Q1

Sh

are

of

So

cia

l Sp

en

din

g

Page Post Link Ads Carousel Product Ads Video Ads Other

22

Page 23: Kenshoo Quarterly Trends Report Q1 2018trends after holiday spike Social, search and ecommerce ad spending all increased year-over-year on a same-store basis Newer properties like

© 2019 Kenshoo. All Rights Reserved

Key Social Segments by Quarter

Mobile

Dynamic Ads for Products

Video

Instagram

Carousel

TOTAL Desktop Feed

0.0%

1.0%

2.0%

3.0%

4.0%

5.0%

6.0%

7.0%

$0.00 $1.00 $2.00 $3.00 $4.00 $5.00 $6.00 $7.00 $8.00 $9.00 $10.00 $11.00 $12.00 $13.00 $14.00

Cli

ck-t

hro

ug

h R

ate

Cost per Thousand Impressions (CPM)

Q1 2018 Q2 2018 Q3 2018 Q4 2018 Q1 2019(Bubble size = Spending Volume. Bubbles are not mutually exclusive.)

Page 24: Kenshoo Quarterly Trends Report Q1 2018trends after holiday spike Social, search and ecommerce ad spending all increased year-over-year on a same-store basis Newer properties like

© 2019 Kenshoo. All Rights Reserved

Key Social Segments by Quarter

Mobile

Dynamic Ads for Products

VideoInstagram

Carousel

TOTALDesktop Feed

0.0%

1.0%

2.0%

3.0%

4.0%

5.0%

6.0%

7.0%

$0.00 $1.00 $2.00 $3.00 $4.00 $5.00 $6.00 $7.00 $8.00 $9.00 $10.00 $11.00 $12.00 $13.00 $14.00

Cli

ck-t

hro

ug

h R

ate

Cost per Thousand Impressions (CPM)

Q1 2018 Q2 2018 Q3 2018 Q4 2018 Q1 2019(Bubble size = Spending Volume. Bubbles are not mutually exclusive.)

Page 25: Kenshoo Quarterly Trends Report Q1 2018trends after holiday spike Social, search and ecommerce ad spending all increased year-over-year on a same-store basis Newer properties like

© 2019 Kenshoo. All Rights Reserved

Key Social Segments by Quarter

Mobile

Dynamic Ads for Products

VideoInstagram

Carousel

TOTALDesktop Feed

0.0%

1.0%

2.0%

3.0%

4.0%

5.0%

6.0%

7.0%

$0.00 $1.00 $2.00 $3.00 $4.00 $5.00 $6.00 $7.00 $8.00 $9.00 $10.00 $11.00 $12.00 $13.00 $14.00

Cli

ck-t

hro

ug

h R

ate

Cost per Thousand Impressions (CPM)

Q1 2018 Q2 2018 Q3 2018 Q4 2018 Q1 2019(Bubble size = Spending Volume. Bubbles are not mutually exclusive.)

Page 26: Kenshoo Quarterly Trends Report Q1 2018trends after holiday spike Social, search and ecommerce ad spending all increased year-over-year on a same-store basis Newer properties like

© 2019 Kenshoo. All Rights Reserved

Key Social Segments by Quarter

Mobile

Dynamic Ads for Products

VideoInstagram

Carousel

TOTAL Desktop Feed

0.0%

1.0%

2.0%

3.0%

4.0%

5.0%

6.0%

7.0%

$0.00 $1.00 $2.00 $3.00 $4.00 $5.00 $6.00 $7.00 $8.00 $9.00 $10.00 $11.00 $12.00 $13.00 $14.00

Cli

ck-t

hro

ug

h R

ate

Cost per Thousand Impressions (CPM)

Q1 2018 Q2 2018 Q3 2018 Q4 2018 Q1 2019(Bubble size = Spending Volume. Bubbles are not mutually exclusive.)

Page 27: Kenshoo Quarterly Trends Report Q1 2018trends after holiday spike Social, search and ecommerce ad spending all increased year-over-year on a same-store basis Newer properties like

© 2019 Kenshoo. All Rights Reserved

Key Social Segments by Quarter

Mobile

Dynamic Ads for Products

VideoInstagram

Carousel

TOTAL Desktop Feed

0.0%

1.0%

2.0%

3.0%

4.0%

5.0%

6.0%

7.0%

$0.00 $1.00 $2.00 $3.00 $4.00 $5.00 $6.00 $7.00 $8.00 $9.00 $10.00 $11.00 $12.00 $13.00 $14.00

Cli

ck-t

hro

ug

h R

ate

Cost per Thousand Impressions (CPM)

Q1 2018 Q2 2018 Q3 2018 Q4 2018 Q1 2019(Bubble size = Spending Volume. Bubbles are not mutually exclusive.)

Page 28: Kenshoo Quarterly Trends Report Q1 2018trends after holiday spike Social, search and ecommerce ad spending all increased year-over-year on a same-store basis Newer properties like

© 2019 Kenshoo. All Rights Reserved

Instagram spending continues to grow faster than overall social

YoY spending grew 44% compared to Q1 of last year

Instagram Stories is still very new, very small, and very volatile

Focus On: Instagram

0.00

0.20

0.40

0.60

0.80

1.00

1.20

1.40

1.60

1.80

2.00

Q1 2018 Q2 2018 Q3 2018 Q4 2018 Q1 2019

Ind

exe

d S

pe

nd

ing

Vo

lum

e (Q

1 2

01

8=

1.0

0)

Instagram Feed Instagram Stories

28

Page 29: Kenshoo Quarterly Trends Report Q1 2018trends after holiday spike Social, search and ecommerce ad spending all increased year-over-year on a same-store basis Newer properties like

© 2019 Kenshoo. All Rights Reserved

Q1 2018 Q2 2018Q3 2018

Q4 2018

Q1 2019

0.0%

0.2%

0.4%

0.6%

0.8%

1.0%

1.2%

$0.00 $1.00 $2.00 $3.00 $4.00 $5.00 $6.00

Cli

ck-t

hro

ug

h R

ate

(CT

R)

Cost per Thousand Impressions (CPM)

Bubble size=spending volume

29

Focus On: Instagram

Instagram ad spending increased 44% YoY and declined 24% QoQ, while CPM has shown no clear trend over the past five quarters

Q1 2018

Q1 2019

0.0%

0.2%

0.4%

0.6%

0.8%

1.0%

1.2%

$0.00 $1.00 $2.00 $3.00 $4.00 $5.00 $6.00

Cli

ck-t

hro

ug

h R

ate

(CT

R)

Cost per Thousand Impressions (CPM)

Y-Values

Page 30: Kenshoo Quarterly Trends Report Q1 2018trends after holiday spike Social, search and ecommerce ad spending all increased year-over-year on a same-store basis Newer properties like

© 2019 Kenshoo. All Rights Reserved

0%

5%

10%

15%

20%

25%

30%

35%

40%

45%

50%

0.00

0.20

0.40

0.60

0.80

1.00

1.20

1.40

1.60

1.80

Q1 2018 Q2 2018 Q3 2018 Q4 2018 Q1 2019

Sh

are

of

So

cia

l Sp

en

din

g

Ind

exe

d S

pe

nd

ing

Vo

lum

e

Spending Share of Social Spending

Social video ad spending only declined 2% in Q1 vs. the previous quarter

At 44% of Q1 spending, video ads outspent single-link (31%) and multi-link (21%) posts

Focus on: Social Video

30

Page 31: Kenshoo Quarterly Trends Report Q1 2018trends after holiday spike Social, search and ecommerce ad spending all increased year-over-year on a same-store basis Newer properties like

© 2019 Kenshoo. All Rights Reserved

Q1 2018

Q2 2018Q3 2018 Q4 2018

Q1 2019

0.0%

0.2%

0.4%

0.6%

0.8%

1.0%

1.2%

1.4%

$0.00 $2.00 $4.00 $6.00 $8.00 $10.00

Cli

ck-t

hro

ug

h R

ate

(CT

R)

Cost per Thousand Impressions (CPM)

Bubble size=spending volume

31

Focus On: Social Video

Social Video ad spending grew 57% YoY and only dropped 2% QoQ. Direct engagement with these ads via user clicks is declining, but that may not be the best measure

Q1 2018

Q1 2019

0.0%

0.2%

0.4%

0.6%

0.8%

1.0%

1.2%

1.4%

$0.00 $2.00 $4.00 $6.00 $8.00 $10.00

Cli

ck-t

hro

ug

h R

ate

(CT

R)

Cost per Thousand Impressions (CPM)

Y-Values

Page 32: Kenshoo Quarterly Trends Report Q1 2018trends after holiday spike Social, search and ecommerce ad spending all increased year-over-year on a same-store basis Newer properties like

© 2019 Kenshoo. All Rights Reserved

Pricing of Dynamic Ads for Products (DPA) has shown near-linear price growth if you exclude the seasonal spike in Q4

More precise targeting is one possible explanation of the diverging impression and CPM trends

Focus On: Product Ads

$0.00

$0.50

$1.00

$1.50

$2.00

$2.50

$3.00

$3.50

$4.00

$4.50

$5.00

0.00

0.20

0.40

0.60

0.80

1.00

1.20

1.40

1.60

1.80

2.00

Q1 2018 Q2 2018 Q3 2018 Q4 2018 Q1 2019

Co

st p

er

Th

ou

san

d Im

pre

ssio

ns

(CP

M)

Ind

exe

d V

olu

me

(Q1

20

18

=1

.00

)

Indexed Spending Indexed Impressions CPM

32

Page 33: Kenshoo Quarterly Trends Report Q1 2018trends after holiday spike Social, search and ecommerce ad spending all increased year-over-year on a same-store basis Newer properties like

© 2019 Kenshoo. All Rights Reserved

Q1 2018Q2 2018

Q3 2018

Q4 2018Q1 2019

0.0%

1.0%

2.0%

3.0%

4.0%

5.0%

6.0%

7.0%

$0.00 $1.00 $2.00 $3.00 $4.00 $5.00 $6.00

Cli

ck-t

hro

ug

h R

ate

(CT

R)

Cost per Thousand Impressions (CPM)

Bubble size=spending volume

33

Focus On: Product Ads

Dynamic Ads for Products grew 32% YOY, slightly faster than the overall social channel. CPMs saw a big spike in Q4, then returned slightly higher than pre-holiday.

Q1 2018

Q1 2019

0.0%

1.0%

2.0%

3.0%

4.0%

5.0%

6.0%

7.0%

$0.00 $1.00 $2.00 $3.00 $4.00 $5.00 $6.00

Cli

ck-t

hro

ug

h R

ate

(CT

R)

Cost per Thousand Impressions (CPM)

Y-Values

Page 34: Kenshoo Quarterly Trends Report Q1 2018trends after holiday spike Social, search and ecommerce ad spending all increased year-over-year on a same-store basis Newer properties like

© 2019 Kenshoo. All Rights Reserved

Automotive

E-Commerce

Finance

GamingOther

Telecommunications

Travel

TOTAL

0.0%

0.5%

1.0%

1.5%

2.0%

2.5%

3.0%

3.5%

$0.00 $2.00 $4.00 $6.00 $8.00 $10.00 $12.00

Q1 2019

Automotive advertisers have some of the highest CPMs, while Travel advertisers have the lowest

E-Commerce advertisers are heavily leveraged on Product Carousel ads, which have high click-through rates

Social CPM and CTR by Industry

Page 35: Kenshoo Quarterly Trends Report Q1 2018trends after holiday spike Social, search and ecommerce ad spending all increased year-over-year on a same-store basis Newer properties like

© 2019 Kenshoo. All Rights Reserved

Relative use of video ads helps explain some of the differences in CPM by vertical

Auto has both a higher share of video ad impressions, and higher prices for those impressions, while Ecommerce has the opposite

Video ads and CPM by Industry

$0.00

$1.00

$2.00

$3.00

$4.00

$5.00

$6.00

$7.00

$8.00

$9.00

$10.00

0%

5%

10%

15%

20%

25%

30%

35%

40%

45%

50%

TOTAL Automotive Ecommerce

Cli

ck-t

hro

ug

h R

ate

(CT

R)

Sh

are

of

Imp

ress

ion

s

Q1 2019

Video Ads Video CPM

Page 36: Kenshoo Quarterly Trends Report Q1 2018trends after holiday spike Social, search and ecommerce ad spending all increased year-over-year on a same-store basis Newer properties like

© 2019 Kenshoo. All Rights Reserved

Marketer Summary: Social

Changes in CPM or CTR could trace back to your mix of placements, ad formats and/or industry

As the social ad ecosystem continues to evolve, tools like Kenshoo Bid Multipliers and Facebook Placement Optimization are evolving in parallel to help manage that complexity at scale

Marketers need to look beyond traditional metrics like click-through rate to assess the impact of more branding-focus social ad units

Page 37: Kenshoo Quarterly Trends Report Q1 2018trends after holiday spike Social, search and ecommerce ad spending all increased year-over-year on a same-store basis Newer properties like

Market TrendsSearch

Q1 2019

Page 38: Kenshoo Quarterly Trends Report Q1 2018trends after holiday spike Social, search and ecommerce ad spending all increased year-over-year on a same-store basis Newer properties like

Search Trends

0.00

0.20

0.40

0.60

0.80

1.00

1.20

1.40

1.60

1.80

Q1 2018 Q2 2018 Q3 2018 Q4 2018 Q1 2019

Ind

exe

d V

olu

me

(Q1

20

18

=1

.00

)

Search Volume Growth

Impressions Clicks Spending

QoQ YoY

Impressions

-18% +36%

Clicks

-11% +25%

Spending

-16% +11%

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Search Trends

2.7% 2.8%2.6%

2.3%2.5%

0.0%

0.5%

1.0%

1.5%

2.0%

2.5%

3.0%

Q1 2018 Q2 2018 Q3 2018 Q4 2018 Q1 2019

Click-through Rate (CTR)

$0.47 $0.45 $0.43 $0.44 $0.42

$0.00

$0.10

$0.20

$0.30

$0.40

$0.50

Q1 2018 Q2 2018 Q3 2018 Q4 2018 Q1 2019

Average Cost per Click (CPC)

QoQ YoY

Click-through Rate

+9% -7%

CPC

-6% -11%

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Search Trends (Monthly)

0.00

0.20

0.40

0.60

0.80

1.00

1.20

1.40

1.60

1.80

2.00

Jan-18 Feb-18 Mar-18 Apr-18 May-18 Jun-18 Jul-18 Aug-18 Sep-18 Oct-18 Nov-18 Dec-18 Jan-19 Feb-19 Mar-19

Ind

exe

d V

olu

me

(Ja

nu

ary

20

18

=1

.00

)

Search Volume Growth

Impressions Clicks Spending

More searches mean more search impressions

Page 41: Kenshoo Quarterly Trends Report Q1 2018trends after holiday spike Social, search and ecommerce ad spending all increased year-over-year on a same-store basis Newer properties like

Search Highlights

As the seasonal spending boost receded, search spending increased 11% over Q1 of 2018, and saw a modest increase over pre-holiday levels in Q3

Mobile search ads continue to grow more than twice as fast as the overall average, across both keywords and shopping campaigns

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© 2019 Kenshoo. All Rights Reserved

Key Search Segments by Quarter

Desktop Keyword

Desktop Shopping

Smartphone Keyword

Smartphone Shopping

Smartphone (all)

Dynamic Search Ads

Shopping (all)

LocalTOTAL

0.0%

1.0%

2.0%

3.0%

4.0%

5.0%

6.0%

7.0%

8.0%

$0.00 $0.20 $0.40 $0.60 $0.80 $1.00

Cli

ck-t

hro

ug

h R

ate

Average Cost per Click (CPC)

Q1 2018 Q2 2018 Q3 2018 Q4 2018 Q1 2019 (Bubble size = Spending volume)

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Key Search Segments by Quarter

Desktop Keyword

Desktop Shopping

Smartphone Keyword

Smartphone Shopping

Smartphone (all)

Dynamic Search Ads

Shopping (all)

LocalTOTAL

0.0%

1.0%

2.0%

3.0%

4.0%

5.0%

6.0%

7.0%

8.0%

$0.00 $0.20 $0.40 $0.60 $0.80 $1.00

Cli

ck-t

hro

ug

h R

ate

Average Cost per Click (CPC)

Q1 2018 Q2 2018 Q3 2018 Q4 2018 Q1 2019 (Bubble size = Spending volume)

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Key Search Segments by Quarter

Desktop Keyword

Desktop Shopping

Smartphone Keyword

Smartphone Shopping

Smartphone (all)

Dynamic Search Ads

Shopping (all)

LocalTOTAL

0.0%

1.0%

2.0%

3.0%

4.0%

5.0%

6.0%

7.0%

8.0%

$0.00 $0.20 $0.40 $0.60 $0.80 $1.00

Cli

ck-t

hro

ug

h R

ate

Average Cost per Click (CPC)

Q1 2018 Q2 2018 Q3 2018 Q4 2018 Q1 2019 (Bubble size = Spending volume)

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Key Search Segments by Quarter

Desktop Keyword

Desktop Shopping

Smartphone Keyword

Smartphone Shopping

Smartphone (all)

Dynamic Search Ads

Shopping (all)

LocalTOTAL

0.0%

1.0%

2.0%

3.0%

4.0%

5.0%

6.0%

7.0%

8.0%

$0.00 $0.20 $0.40 $0.60 $0.80 $1.00

Cli

ck-t

hro

ug

h R

ate

Average Cost per Click (CPC)

Q1 2018 Q2 2018 Q3 2018 Q4 2018 Q1 2019 (Bubble size = Spending volume)

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Key Search Segments by Quarter

Desktop Keyword

Desktop Shopping

Smartphone Keyword

Smartphone Shopping

Smartphone (all)

Dynamic Search Ads

Shopping (all)

LocalTOTAL

0.0%

1.0%

2.0%

3.0%

4.0%

5.0%

6.0%

7.0%

8.0%

$0.00 $0.20 $0.40 $0.60 $0.80 $1.00

Cli

ck-t

hro

ug

h R

ate

Average Cost per Click (CPC)

Q1 2018 Q2 2018 Q3 2018 Q4 2018 Q1 2019 (Bubble size = Spending volume)

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Holiday price premiums receded across all devices, driven primarily by shopping campaign seasonality

Desktop search ads continue to show an overall upward price trajectory

CPC by Device

$0.47 $0.45 $0.43 $0.44$0.42

$0.00

$0.10

$0.20

$0.30

$0.40

$0.50

$0.60

$0.70

$0.80

$0.90

Q1 2018 Q2 2018 Q3 2018 Q4 2018 Q1 2019

Av

era

ge

Co

st p

er

Cli

ck

Desktop Mobile Tablet OVERALL

47

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Focus On: Mobile Search

Mobile share remained mostly steady from Q4 to Q1, and has comprised approximately half of all search spending for three consecutive quarters

0%

10%

20%

30%

40%

50%

60%

70%

80%

Q1 2018 Q2 2018 Q3 2018 Q4 2018 Q1 2019

% o

f To

tal V

olu

me

fro

m M

ob

ile

(S

ma

rtp

ho

ne

)

Impressions Clicks Spending

48

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Q1 2018Q2 2018

Q3 2018

Q4 2018Q1 2019

0.0%

0.5%

1.0%

1.5%

2.0%

2.5%

3.0%

3.5%

$0.00 $0.10 $0.20 $0.30 $0.40 $0.50

Cli

ck-t

hro

ug

h R

ate

(CT

R)

Cost per Click (CPC)

Bubble size=spending volume

49

Focus On: Mobile Search

Across keywords and shopping campaigns, mobile search spending grew 24% YoY, more than double the rate of the overall channel

Q1 2018

Q1 2019

0.0%

0.5%

1.0%

1.5%

2.0%

2.5%

3.0%

3.5%

$0.00 $0.10 $0.20 $0.30 $0.40 $0.50

Cli

ck-t

hro

ug

h R

ate

(CT

R)

Cost per Click (CPC)

Y-Values

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Q1 2018Q2 2018

Q3 2018

Q4 2018

Q1 2019

0.0%

1.0%

2.0%

3.0%

4.0%

5.0%

6.0%

$0.00 $0.20 $0.40 $0.60 $0.80 $1.00 $1.20

Cli

ck-t

hro

ug

h R

ate

(CT

R)

Cost per Click (CPC)

Bubble size=spending volume

50

Focus On: Desktop Keywords

Overall spending on desktop keywords has changed very little, but CPC and CTR for these ads have been steadily increasing

Q1 2018

Q1 2019

0.0%

1.0%

2.0%

3.0%

4.0%

5.0%

6.0%

$0.00 $0.20 $0.40 $0.60 $0.80 $1.00 $1.20

Cli

ck-t

hro

ug

h R

ate

(CT

R)

Cost per Click (CPC)

Y-Values

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AutomotiveE-Commerce

Finance

Gaming

Other Telecommunications

Travel

TOTAL

0.0%

1.0%

2.0%

3.0%

4.0%

5.0%

6.0%

7.0%

8.0%

9.0%

10.0%

$0.00 $0.50 $1.00 $1.50 $2.00 $2.50

Q1 2019

The prevalence of mobile shopping ads among E-Commerce advertiser drives them down and to the left

Travel and Finance both have very high levels of engagement with paid search ads

Search CPC and CTR by Industry

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What happens if we isolate search campaigns with the word “brand” in them?

Using even this rudimentary definition of brand terms, we see the role brand vs. non-brand plays in CTR by industry

Both the relative volume of impressions and the click-through rate for brand terms are notably higher for Finance and Travel

Brand Keywords and Industry

0.0%

5.0%

10.0%

15.0%

20.0%

25.0%

30.0%

35.0%

40.0%

0%

2%

4%

6%

8%

10%

12%

14%

16%

18%

TOTAL Ecommerce Finance Travel

Cli

ck-t

hro

ug

h R

ate

(CT

R)

Sh

are

of

Imp

ress

ion

s

Q1 2019

Branded Keywords Brand CTR

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Marketer Summary: Search

Your base level of consumer engagement for your paid search program (i.e., CTR) may depend on your industry vertical

• More specifically, the mix of brand vs. non-brand keywords tends to vary by industry—at least across Kenshoo clients—and this has a direct impact on CTR

• This is in addition to other factors like mobile vs desktop that also exert influence over search CPC and CTR

Smart Tags from Kenshoo and Smart Bidding from Google are two examples of machine learning-based tools that can help marketers navigate these segments within paid search

Layering of audience targeting over the strong intent signals of paid search continues to be fertile ground for more advanced campaign management

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Emerging Channels

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Same-advertiser spending on Ecommerce Channel Ads (ECA) has grown 83% year-over-year

Spending only declined 6% compared to the holiday-fueled fourth quarter, and improved 11% over pre-holiday Q3 levels

Ecommerce Channel Advertising Trends

55

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Pinterest Growth (unfiltered)

0.00

0.50

1.00

1.50

2.00

2.50

3.00

Q1 2018 Q2 2018 Q3 2018 Q4 2018 Q1 2019

Ind

exe

d V

olu

me

(Q1

20

18

=1

.00

)

Pinterest Volume Growth (all advertisers)

Impressions Clicks Spending

QoQ YoY

Impressions

-14% +81%

Clicks

-11% +100%

Spending

-23% +107%

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Pinterest Trends (unfiltered)

$2.77 $2.83$3.17

$3.56$3.18

$0.00

$1.00

$2.00

$3.00

$4.00

Q1 2018 Q2 2018 Q3 2018 Q4 2018 Q1 2019

Average Cost per Thousand Impressions (CPM)

$0.50 $0.54$0.61 $0.60

$0.52

$0.00

$0.10

$0.20

$0.30

$0.40

$0.50

$0.60

$0.70

Q1 2018 Q2 2018 Q3 2018 Q4 2018 Q1 2019

Average Cost per Click (CPC)

QoQ YoY

CPM

-11% +15%

CPC

-14% +4%

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Since launching in Q3, Apple Search Ads spending has already grown to comprise 1/3 of app advertiser spending on the Kenshoo Apps platform

Apple Search Ads (unfiltered)

58

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Marketer Summary: Emerging Channels

Both Ecommerce and Apple Search Ads provide marketers the opportunity to get closer to shoppers at the point of purchase

• Ecommerce, in particular, allow branded manufacturers and CPG companies to expand beyond branding campaigns and into direct response

Pinterest exists in a unique space between Search and Social

• The platform emphasizes both discovery and sharing, which marketers can bring to bear across multiple points of the customer journey

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In The News

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What it Means and Why it Matters:

• Keeps customers in the funnel who might have otherwise have fallen out because they didn’t want to leave the app

• Offers more direct attribution of sales to Instagram as a Channel

• Currently a limited rollout to shoppable posts (not ads)

Instagram Checkout

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What It Means And Why It Matters:

• Industry moving towards a post-cookie world since Apple started talking about ITP

• Marketers are starting to evolve their thinking around multi-publisher analytics (incrementality vs. attribution)

• Less impact on walled gardens?

Google Considers Targeting Restrictions

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What it means and why it matters:

• Voice search is rising

• As goes the results page for voice searches, so goes the ad inventory

Google Focuses on Assistant SERP

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What it means and why it matters:

• Better hooks between Instagram and local businesses could facilitate more online and real-world traffic to those businesses

Local Business Profiles on Instagram

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What it means and why it matters:

•Ability to drive traffic to their products on Amazon and Best Buy allows brands that don’t sell direct to do more with paid search ads

•This could open the door to increased search spending from verticals like CPG that don’t typically invest in paid search

Google Adds Third-Party Sitelinks

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What it means and why it matters:

• Marketers are empowered to see the impact of Pinterest across the full conversion funnel, and act on that impact by allocating budget to campaigns and ads that convert

Optimizing Pinterest for Conversions

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About the Data

Analysis is based on advertiser campaign data managed through the Kenshoo platform on Google, Bing, Yahoo!, Yahoo Japan, Baidu, Yandex, Pinterest, Apple, Facebook, Instagram, Snapchat and Amazon.

January 2018 through March 2019.

Sample contains over 500 billion impressions, 14 billion clicks and $6 billion in advertiser spending.

For charts showing spending and impressions/clicks, volume metrics have been normalized to a factor of one based on the initial volume for the first quarter of data. Data points from subsequent quarters are based on a multiplier from the first quarter. For example, 1.6 Means that volume is 60% greater than volume on the initial quarter measured.

Ad spending and CPC are measured using Ex-FX or “Constant Currency” adjustments, where results are based on native currency and only translated to common currency after aggregation.

67

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Methodology

Starting in Q4 of 2017, our filtering methodology is as follows:

• Advertisers must have 15 consecutive months above a minimum spending threshold in the channel to be included in the analysis

• Additional outliers will be removed as necessary

Some channels/publishers (Ecommerce, Pinterest) may be shown on an unfiltered basis to show dynamic of newer advertising platforms, and are labeled accordingly

68

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Q&A

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Posted by u/ThreeEyedRaven 4 days ago

Unique Experience Hi! I’m Bran Stark, and after being pushed from a window, traveling beyond the Great Wall, and communing with a tree, I’ve gained the ability to see everything that was, is, and will be. Ask me anything!

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Case Studies

71

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Marketing Research and Analysis @ Kenshoo

Quarterly Trends Report Snapshot

kenshoo.com/digital-marketing-snapshot

AVAILABLE NOW!

Quarterly Trends Report (long form)

AVAILABLE NOW!

Other insights are posted regularly to

kenshoo.com/blog

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THANK YOU!