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Keeping Your Client Focus in an Unfocused World: A Path for Managers and Employees
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Keeping Your Client Focus in an Unfocused World: A Path ... · Keeping Your Client Focus in an Unfocused World: A Path for Managers and Employees. Design-Builders: Managing the Present

Oct 09, 2020

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Page 1: Keeping Your Client Focus in an Unfocused World: A Path ... · Keeping Your Client Focus in an Unfocused World: A Path for Managers and Employees. Design-Builders: Managing the Present

Keeping Your Client Focus in an Unfocused World: A Path for Managers and Employees

Page 2: Keeping Your Client Focus in an Unfocused World: A Path ... · Keeping Your Client Focus in an Unfocused World: A Path for Managers and Employees. Design-Builders: Managing the Present

Design-Builders: Managing the Present and Preparing for the Future

Welcome to DBIA’s Webinar Series

Lisa Washington, CAEDBIA Executive Director/CEO

We’re in it for your success.

Page 3: Keeping Your Client Focus in an Unfocused World: A Path ... · Keeping Your Client Focus in an Unfocused World: A Path for Managers and Employees. Design-Builders: Managing the Present

DBIA Resources

Daily COVID-19 Industry Newsletter

4 New Virtual Training Courses

DBIA COVID-19 Poll

We’re in it for your success.

Page 4: Keeping Your Client Focus in an Unfocused World: A Path ... · Keeping Your Client Focus in an Unfocused World: A Path for Managers and Employees. Design-Builders: Managing the Present

Keeping Your Client Focus in an Unfocused World: A Path for Managers and Employees

DeWayne AblesPioneer IQ

Today’s Presenter

We’re in it for your success.

Page 5: Keeping Your Client Focus in an Unfocused World: A Path ... · Keeping Your Client Focus in an Unfocused World: A Path for Managers and Employees. Design-Builders: Managing the Present

Keeping Your Client Focus in an Unfocused World: A Path for Managers and Employees – Part I

Page 6: Keeping Your Client Focus in an Unfocused World: A Path ... · Keeping Your Client Focus in an Unfocused World: A Path for Managers and Employees. Design-Builders: Managing the Present

WHAT’S A LEADER?

Page 7: Keeping Your Client Focus in an Unfocused World: A Path ... · Keeping Your Client Focus in an Unfocused World: A Path for Managers and Employees. Design-Builders: Managing the Present

Pioneering Leader | What’s Required?

Develop Pioneering

Leaders

A Pioneering Leader is convicted about a need in their community, inspires people, builds a team or company to serve it – and prospers.

Page 8: Keeping Your Client Focus in an Unfocused World: A Path ... · Keeping Your Client Focus in an Unfocused World: A Path for Managers and Employees. Design-Builders: Managing the Present

Goal: Leadership at Every Level

Producer Manager Executive

Leadership

Great Leaders Create Leaders

Page 9: Keeping Your Client Focus in an Unfocused World: A Path ... · Keeping Your Client Focus in an Unfocused World: A Path for Managers and Employees. Design-Builders: Managing the Present

Leadership | Performance

Individual Performance

Team Performance

Company Performance

Page 10: Keeping Your Client Focus in an Unfocused World: A Path ... · Keeping Your Client Focus in an Unfocused World: A Path for Managers and Employees. Design-Builders: Managing the Present

4º of Leadership

Page 11: Keeping Your Client Focus in an Unfocused World: A Path ... · Keeping Your Client Focus in an Unfocused World: A Path for Managers and Employees. Design-Builders: Managing the Present

4° OF LEADERSHIP

Page 12: Keeping Your Client Focus in an Unfocused World: A Path ... · Keeping Your Client Focus in an Unfocused World: A Path for Managers and Employees. Design-Builders: Managing the Present

4º of Leadership | Lead 1:0

Page 13: Keeping Your Client Focus in an Unfocused World: A Path ... · Keeping Your Client Focus in an Unfocused World: A Path for Managers and Employees. Design-Builders: Managing the Present

4º of Leadership | Lead 1:0

Lead 1:0 | Lead Yourself

• Prepare Your Basecamp

• Understand Your Potential Impact NOW!

• Beliefs & Affect of COVID-19 = Attitude & Effort

• Personal Routine (emotional | spiritual | mental | physical)

• Prioritize & Remove Distractions

Page 14: Keeping Your Client Focus in an Unfocused World: A Path ... · Keeping Your Client Focus in an Unfocused World: A Path for Managers and Employees. Design-Builders: Managing the Present

4º of Leadership | Lead 1:1

Page 15: Keeping Your Client Focus in an Unfocused World: A Path ... · Keeping Your Client Focus in an Unfocused World: A Path for Managers and Employees. Design-Builders: Managing the Present

4º of Leadership | Lead 1:1

Lead 1:1 | Lead One-On-One

Care for them enough to:

• Understand Their Perception & Plan

• Seek Their Opinion Of COVID-19 Affect On Work

• Recalibrate Their Priorities

• Remove Distractions

• Guide Them on How to Pursue & Develop Partnerships

• Inspire Them & Tell Their Stories!

Page 16: Keeping Your Client Focus in an Unfocused World: A Path ... · Keeping Your Client Focus in an Unfocused World: A Path for Managers and Employees. Design-Builders: Managing the Present

Pioneering Leader | Performance

Behavior: A Pioneering Leader empowers the team to deliverIndividual Performance

Team Performance

Company Performance

Page 17: Keeping Your Client Focus in an Unfocused World: A Path ... · Keeping Your Client Focus in an Unfocused World: A Path for Managers and Employees. Design-Builders: Managing the Present

4º of Leadership | Lead 1:12

Page 18: Keeping Your Client Focus in an Unfocused World: A Path ... · Keeping Your Client Focus in an Unfocused World: A Path for Managers and Employees. Design-Builders: Managing the Present

4º of Leadership | Lead 1:12

Lead 1:12 | Lead Your Team

• Set the Tone

• Inspire Your Team

• Connect Them to the PURPOSE (Why Now, Why Them!)

• Assess Needs ASAP• Employee Needs • Customer Needs • Prospect and Market Needs

Page 19: Keeping Your Client Focus in an Unfocused World: A Path ... · Keeping Your Client Focus in an Unfocused World: A Path for Managers and Employees. Design-Builders: Managing the Present

4º of Leadership | Lead 1:12

Lead 1:12 | Lead Your Team

• Define Assumptions about Market! (Part 2)

• Update Plan (Part 2)• Update Performance Data • Innovate!• Prioritize Strategic Initiatives • Remove Distractions (control controllables)

• Implement a CADENCE

Page 20: Keeping Your Client Focus in an Unfocused World: A Path ... · Keeping Your Client Focus in an Unfocused World: A Path for Managers and Employees. Design-Builders: Managing the Present

4º of Leadership | Lead 12:∞

Page 21: Keeping Your Client Focus in an Unfocused World: A Path ... · Keeping Your Client Focus in an Unfocused World: A Path for Managers and Employees. Design-Builders: Managing the Present

4º of Leadership | Lead 12:∞

Lead 12:∞ | Empower Your Team to Serve Clients & Communities

• GIVE THEM the FLAG

• Ensure Progress No Matter What

• Support Each Leader (courage, empathy, communication)

• Build or Shrink the Team & Provide Resources

• Inspire | Tell Stories

Page 22: Keeping Your Client Focus in an Unfocused World: A Path ... · Keeping Your Client Focus in an Unfocused World: A Path for Managers and Employees. Design-Builders: Managing the Present

Chat your questions

Page 23: Keeping Your Client Focus in an Unfocused World: A Path ... · Keeping Your Client Focus in an Unfocused World: A Path for Managers and Employees. Design-Builders: Managing the Present

Action | Make It Happen!

Part II of this series continues on Tuesday

Pioneer IQ Leadership Webinar Series Launches Next Week

• For You and Your Leaders

• Registration will be sent via email

Page 24: Keeping Your Client Focus in an Unfocused World: A Path ... · Keeping Your Client Focus in an Unfocused World: A Path for Managers and Employees. Design-Builders: Managing the Present
Page 25: Keeping Your Client Focus in an Unfocused World: A Path ... · Keeping Your Client Focus in an Unfocused World: A Path for Managers and Employees. Design-Builders: Managing the Present

Next DBIA WebinarTUESDAY, MARCH 31 11:00AM-NOON (EDT)

Managing the Fear Curve: Real-World Tools to Help Teams Deliver in Times of Crisis –Part II

DeWayne Ables & Keith PratherPioneer IQ