“Something web designy” Keeping users happy
Keeping Users Happy
Jan 24, 2015
Lee Munroe's presentation at Barcamp Belfast 08
Welcome message from author
This document is posted to help you gain knowledge. Please leave a comment to let me know what you think about it! Share it to your friends and learn new things together.
Transcript
“Something web designy”
Keeping users happy
1. Communication
Source: moo.com
Friendly language
Source: moo.com
Friendly language
Source: flickr.com/photos/duncan/
Touch points
Source: thebigwordproject.com
Touch points
Source: thebigwordproject.com
Touch points
Source: thebigwordproject.com
Touch points
2. KICS (Keep It Clear Stupid)
Book: Yes! 50 Secrets from the Science of Persuasion
Yes!
Source: http://www.flickr.com/photos/_vina
Limit choice
Source: wordpress.org
Where’s the banana?
Source: thebigwordproject.com
Where’s the banana?
3. Association
leemunroe.com
Source: http://www.youtube.com/watch?v=-w9aVkQghQA
We all associate
Source: amazon.co.uk
Shops
Source: smashingmagazine.com
Blogs
4. Sign-up forms
Source: freshbooks.com
Barrier to entry
Source: nytimes.com
Barrier to entry
Source: 37signals.com
Instant feedback
5. Defensive design
Murphy’s Law: Whatever can go wrong, will go wrong
Murphy’s Law
Source: facebook.com
Error messages
Source: digg.com
Help
404 pages
Source: twitter.com
404 pages
Source: leemunroe.com
404 pages
Source: futureofwebapps.com
Progress
Source:last.fm
Location
Source: deviantart.com
Breadcrumbs
1.Communication
2.Keep It Clear Stupid
3.Association
4.Sign-up Forms
5.Defensive Design
Related Documents
