Dear Suite Guest, The Suite Catering Team and Delaware North Companies Inc. would like to welcome you to the 2014 Detroit Tigers Baseball season! 2013 was a season full of excitement and success for the Detroit Tigers and we look forward to servicing you for all of the heart stopping action in the coming season! Placing your order online is now easier than ever! Our Guest Reserve online ordering system has been created to provide you the most up to date ordering information. If you would like If you would like If you would like If you would like to be set up with to be set up with to be set up with to be set up with the Guest Reserve, please contact the Suite Catering Team at 313.471.2638 to obtain access. the Guest Reserve, please contact the Suite Catering Team at 313.471.2638 to obtain access. the Guest Reserve, please contact the Suite Catering Team at 313.471.2638 to obtain access. the Guest Reserve, please contact the Suite Catering Team at 313.471.2638 to obtain access. After choosing your selected menu items please make sure to review your order and then click on “Submit Order” to complete the ordering process. Your payment will also be secured allowing for worry free ordering. We strongly urge you to utilize the Guest Reserve, however If you choose to utilize the fax order form a completed 2014 Pre-Event order form is required to be received 2 business days prior to your scheduled event. Please remember to include your credit card authorization form with your order, as we do not except personal or business checks. Pre-Event ordering has an economical advantage as prices are discounted on many items. It also allows for enhanced selections as some Pre-Event items are not available on the Game Day Menu. The Game Day Order Form is to be used after the Pre-Event order cut off for your event. The Game Day Order Form is due in the Suites Catering Office by 3:00pm for evening games and 9:00am for afternoon games, otherwise you can order upon arrival through your server. If you have any questions about the Guest Reserve or Suite Catering please do not hesitate to contact us at (313) 471-2638. Go Tigers! Sincerely, Katie McMichael/Suite Manager Katie McMichael/Suite Manager Katie McMichael/Suite Manager Katie McMichael/Suite Manager Sarah Blaine/Suite Coordinator Sarah Blaine/Suite Coordinator Sarah Blaine/Suite Coordinator Sarah Blaine/Suite Coordinator
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Transcript
Dear Suite Guest,
The Suite Catering Team and Delaware North Companies Inc. would like to welcome you to the 2014
Detroit Tigers Baseball season! 2013 was a season full of excitement and success for the Detroit
Tigers and we look forward to servicing you for all of the heart stopping action in the coming season!
Placing your order online is now easier than ever! Our Guest Reserve online ordering system has been
created to provide you the most up to date ordering information. If you would likeIf you would likeIf you would likeIf you would like to be set up with to be set up with to be set up with to be set up with
the Guest Reserve, please contact the Suite Catering Team at 313.471.2638 to obtain access.the Guest Reserve, please contact the Suite Catering Team at 313.471.2638 to obtain access.the Guest Reserve, please contact the Suite Catering Team at 313.471.2638 to obtain access.the Guest Reserve, please contact the Suite Catering Team at 313.471.2638 to obtain access.
After choosing your selected menu items please make sure to review your order and then click on
“Submit Order” to complete the ordering process. Your payment will also be secured allowing for
worry free ordering.
We strongly urge you to utilize the Guest Reserve, however If you choose to utilize the fax order form
a completed 2014 Pre-Event order form is required to be received 2 business days prior to your
scheduled event. Please remember to include your credit card authorization form with your order, as
we do not except personal or business checks.
Pre-Event ordering has an economical advantage as prices are discounted on many items. It also
allows for enhanced selections as some Pre-Event items are not available on the Game Day Menu. The
Game Day Order Form is to be used after the Pre-Event order cut off for your event. The Game Day
Order Form is due in the Suites Catering Office by 3:00pm for evening games and 9:00am for
afternoon games, otherwise you can order upon arrival through your server.
If you have any questions about the Guest Reserve or Suite Catering please do not hesitate to contact
Our award-winning Culinary Team invites you to try the new season’s suite menu with innovative presentation, style, and our guarantee of exceptional service. We continue to offer many of the all-time favorites and many new creative food and beverage items.
We look forward to providing you with an enjoyable and memorable dining experience!
SERVICE CHARGE, SALES TAX, AND GRATUITY POLICYAll food and beverage orders, along with dessert cart purchases, will have an automatic 18% service charge added to your invoice. 10% will be distributed to associates providing your services, 5% to support staff, and 3% of which will be retained by the employer to allow us to provide a competitive wage to our staff. Along with service charge, 6% Michigan sales tax will be added to your final bill.
WHITE WINE
SPARKLINGLA MARCA PROSECCO, ITALY 50.Fresh and clean with ripe citrus and green apple
MUMM CUVÉE, BRUT PRESTIGE, NAPA VALLEY, CALIFORNIA 85.Delicate golden peach color, tantalizing hints of melon, spice and toasty vanilla, with a crisplingering finish
RIESLINGCHATEAU STE. MICHELLE, COLUMBIA VALLEY, WASHINGTON 40.Sweet lime and peach character with subtle mineral notes
WHITE ZINFANDELBERINGER, CALIFORNIA 35.Fresh red berry, citrus and melon aromas and flavors with subtle hints of nutmeg and clove
PINOT GRIGIOROBERT MONDAVI 42.PRIVATE SELECTION, CALIFORNIARound, creamy palate with pear and floral grassy flavors that culminate into a lush, silk-textured finish.
DAVINCI, CALIFORNIA 50.Floral aromas coupled with ripe flavors of fresh apple, citrus and tropical fruit flavors
SANTA MARGHERITA, ALTO ADIGE, ITALY 56.Fresh, clean bouquet and a crisp, sophisticated flavor brightened with hints of citrus
SAUVIGNON BLANCJOEL GOTT, CALIFORNIA 38.Bright aromas of Meyer lemon and key lime with notes of passion fruit and honeysuckle
NOBILO, NEW ZEALAND 45.Crisp and zesty with fresh tropical fruit sweetness
KIM CRAWFORD, NEW ZEALAND 50.An exuberant wine brimming with flavours of pineapple and stonefruit with a hint of herbaceousness
WHITE BLENDPRIMAL ROOTS, CALIFORNIA 35.Flavors of honeysuckle, peach and apricot with a very floral orange blossom note
WOODBRIDGE BY ROBERT MONDAVI, MOSCATO, CALIFORNIA 35.Perfumed aromas and lightly sweet flavors filled with orange blossom, fresh citrus, lychee, honeyand spice
CHARDONNAYCANYON ROAD, CALIFORNIA 35.Medium-bodied wine with notes of crisp apple and ripe citrus fruit with a hint of cinnamon spice
TOASTED HEAD, CALIFORNIA 42.Rich tropical and luscious stone fruit with a viscous mouth feel accented by toasted coconut, vanilla and butterscotch
MERCER ESTATES, COLUMBIA VALLEY, WASHINGTON 48.Cream and vanilla, pear, melon, anise and mango aromas and flavors
ST. CLEMENT, NAPA VALLEY CARNEROS, CALIFORNIA 52.Flavors of vanilla cream soda, cantaloupe and banana
GRAN RESERVA, CHILE 58.Bouquet of tropical fruits and toasted hazelnuts, intermingling with a clean mineral note
CLOS DU BOIS, “CALCAIRE”, RUSSIAN RIVER VALLEY, CALIFORNIA 64.Flavors of apple, pear and citrus
ROMBAUER, CARNEROS, CALIFORNIA 72.Flavors of pineapple and apricot
CAKEBREAD CELLARS, NAPA VALLEY, CALIFORNIA 85.Fresh, lightly buttery, ripe golden apple, pear and citrus aromas, complemented by seductive vanilla and cinnamon scent
RED WINE
PINOT NOIRBEARBOAT, RUSSIAN RIVER VALLEY, CALIFORNIA 54.Lingering finish of strawberries and hints of vanilla spices
LA CREMA, SONOMA COAST, CALIFORNIA 62.Ripe and elegant flavors centering on red cherry and spice with a touch of earthiness and dark chocolate
ZINFANDELSEGHESIO, SONOMA COUNTY, CALIFORNIA 45.Briary and raspberry flavors
MERLOTCANYON ROAD, CALIFORNIA 35.Flavors of rich cherries and jammy blackberries, followed by hints of vanilla and spice
MILBRANDT VINEYARDS, “TRADITIONS” COLUMBIA VALLEY, WASHINGTON 44.Flavors are ripe and generous with berries, cocoa and vanilla
CANDOR, PASO ROBLES, CALIFORNIA 52.Blackberry and plum flavors integrate nicely with the smoke and vanilla accents from the oak aging
SOUVERAIN, ALEXANDER VALLEY, CALIFORNIA 60.Generous blackberry fruit with a hint of ginger root
DUCKHORN, NAPA VALLEY, CALIFORNIA 85.Promising aromas of cherry, red plum, raspberry and dried herbs lead to a clean fresh entry withimpeccably balanced acidity supporting intense red fruit flavors of cranberry, plum and raspberry
CABERNET SAUVIGNONCANYON ROAD, CALIFORNIA 35.Medium-bodied wine with rich and flavorful hints of ripe raspberry and a velvety smooth finish
ROBERT MONDAVI PRIVATE SELECTION, CALIFORNIA 43.Aromas of red cherry, red plum and blackberry with flavors of cherry, blueberry, smoky oak and vanilla
ROBERT OATLEY, MARGARET RIVER, WESTERN AUSTRALIA 52.Blackberries, dried leaves and fine gravelly tannin, reflect an outstanding year
LOUIS M. MARTINI, NAPA VALLEY, CALIFORNIA 60.Flavors of black cherry and blackberry are framed nicely by cedar and toast notes on the finish
BERINGER RESERVE KNIGHTS VALLEY, CALIFORNIA 70.Youthful characters of fresh blackberry, black cherry and blueberry and bright characteristics ofblackberry and blueberry aromas, accented by notes of toast, graphite, cedar and brown spices
WILLIAM HILL WINERY, NAPA VALLEY, CALIFORNIA 78.Flavors of bright red fruit with hints of blueberry and red cherry
STAGS’ LEAP, NAPA VALLEY, CALIFORNIA 90.Round supple tannins wrapped around layers of blackberry, espresso and black truffle
MALBECDON MIGUEL GASCÓN, ARGENTINA 42.Flavors and aromas of blackberry, blueberry, plum, dark cherry, and a hint of mocha
RED BLENDAPOTHIC RED, CALIFORNIA 35.A captivating blend of three distinct grapes, the dark fruit flavors of Syrah, brambly spice ofZinfandel and a smooth elegance of Merlot
PENFOLDS, SHIRAZ, “KOONUNGA HILL”, SOUTH EASTERN AUSTRALIA 35.Fruit flavors of plums and blueberries layered with a touch of pepper and spice
CASTELLO DI GABBIANO, CHIANTI RESERVA, ITALY 50.Fresh tasting red berry fruit, predominantly strawberry and red cherry and slight hints of acidity and wood in the background
COL SOLARE, COLUMBIA VALLEY, WASHINGTON 99.Aromatics of cassis, black fruit and tobacco
GRILLED HAMBURGERSCheese, lettuce, tomato, red onion, pickle, bakery fresh buns
MONTERREY CHICKEN SLIDERSFried chicken, bacon, cheddar jack cheese, BBQ sauce
ITALIAN BAGUETTESopressata, mortadella, provolone cheese
PACKAGES
ITEM AVAILABLE ON GAME DAY
ALL STAR BAR PACKAGE500.
ABSOLUTCAPTAIN MORGANS ORIGINAL SPICEDJACK DANIEL’SMERCER ESTATE, CHARDONNAYROBERT OATLEY, CABERNET SAUVIGNON(2) MILLER LITE 6 PACK(1) SUMMER SHANDY 6 PACK(1) REDD’S APPLE ALE 6 PACK(1) PEPSI 6 PACK(1) DIET PEPSI 6 PACK(1) SIERRA MIST 6 PACK(1) AQUAFINA 6 PACK(1) TONIC WATER(1) CLUB SODA(1) ORANGE JUICE(1) CRANBERRY JUICE
KETEL ONECAPTAIN MORGANS ORIGNIAL SPICEDCROWN ROYALST. CLEMENT, CHARDONNAYWILLIAM HILL, CABERNET SAUVIGNON(1) MILLER LITE 6 PACK(1) SUMMER SHANDY 6 PACK(1) BLUE MOON 6 PACK(1) REDD’S APPLE ALE 6 PACK(1) BUD LIGHT 6 PACK(1) LABATT BLUE 6 PACK(1) LABATT BLUE LIGHT 6 PACK(1) CORONA EXTRA 6 PACK(1) PEPSI 6 PACK(1) DIET PEPSI 6 PACK(1) SIERRA MIST 6 PACK(1) AQUAFINA 6 PACK(1) TONIC WATER(1) CLUB SODA(1) ORANGE JUICE(1) CRANBERRY JUICE(1) CLUB SODA
BEVERAGE PACKAGES
GRAND SLAM BAR PACKAGE625.
ITEM AVAILABLE ON GAME DAY
POLICIES & PROCEDURESPRE EVENT ORDERING To ensure that Delaware North Companies Inc. meets all of your food and beverage needs, we request that you place your order by 4pm two business days prior to the event. Advance ordering allows you to select from our entire menu, while enjoying a significant savings on your purchase and your choice of the delivery time.
In order to provide accurate delivery for all guests, delivery times are limited to the following two options:
-One hour prior to event: ONE HOUR PRIOR
-At scheduled start of the event: AT EVENT
Please let us know your delivery time preference by marking the space provided on your order form. We cannot deliver food in any other increment besides 1 hour prior to the event or at the beginning of the event due to preparation time and the amount of food being prepared.
PRE EVENT ORDER SCHEDULEGame Day Order by 4pmWednesday MondayThursday TuesdayFriday WednesdaySat, Sun, Mon ThursdayTuesday Friday
ONLINE ORDERINGDelaware North Companies Inc. preferred method of order placement is through our online ordering system, Guest Reserve. You will receive an e-mail with a personalized link for your scheduled event. Your order will be directly entered into our system without any wait time.
Should you have any questions please contact the Suites Catering Team at (313) 471-2638
EVENT DAY ORDERINGOrders received after the pre-event order scheduled time will be considered Game Day orders. Only menu items with a flag pictured before them are available for purchase.
Orders may be placed with your suite attendant on the event day. Please allow approximately 1 hour for delivery of food items and 30 minutes for beverages. Event day orders are served in the order in which they are received. A credit card is required in order to submit your game day order. All food and beverage service will end at the beginning of the 7th inning. Your suite attendant will inform you of cutofftimes for concerts and other events.
ITEM AVAILABLE ON GAME DAY
POLICIES & PROCEDURESMETHOD OF PAYMENTSuite holders may pay for their food and beverage orders with either a major credit card (Mastercard, Visa, American Express, Discover) or cash at the conclusion of the event. Business and Personal checks will not be accepted.
If you are a guest and responsible for your own food and beverage services, please inform your server ofyour method of payment.
CANCELATIONSShould you need to cancel a food or beverage pre-order, a completed cancelation form must be faxed to the Suites office at least 24 hours prior to the event. No charges will be incurred if you follow this procedure. If a cancelation is made less than 24 hours before the event, the suite holder may incur the charges for any hot food ordered.
DELAWARE NORTH COMPANIES INC. RAINOUT AND CANCELED GAME POLICIES1. In the event a game is called prior to the gates opening, there will be no entry into your suite. Thus, allpre-orders (food and beverage) will automatically be canceled. The suite holder will not be chargedfor his/her pre-order.
2. When the game is called after the gates have opened, there will be entry into your suite. All pre-orderedfood will be served and the suite holder is responsible for payment for his/her food and beverage. Suiteswill remain open for 1 hour after the game has been canceled. Alcoholic beverages may not be removedfrom the premises.The following gates will stay open during a rainout game for admittance to the suite level (if the game is called after after gates have been opened):
-3rd level Tiger Parking Structure
-Montcalm Gate
ITEM AVAILABLE ON GAME DAY
POLICIES & PROCEDURESCOMERICA PARK RAINOUT AND CANCELED GAME POLICIESIn the event that 5 innings of one game are not played, except if the Tigers are in the lead at the end of 4½ innings, one of the following policies will apply:
1. When the canceled game is rescheduled on an open date or as part of a split day/night double header with a specific start time for the rescheduled game, the original ticket will be valid for entry to the rescheduled game ONLY.
Exception: When the canceled game is rescheduled during the same homestand on an open date or as part of a split day/night doubleheader, the original ticket may be used for admission to the rescheduled game or can be exchanged for a future regular season game with the following restrictions:
- When a non-premium priced game is postponed, the tickets may be exchanged for any future nonpremiumpriced game within the next 12 months. (Subject to ticket availability)
- When a premium priced game is postponed, the tickets may be exchanged for any future game within the next 12 months (excluding Opening Day). (Subject to ticket availability)
2. When the canceled game is rescheduled onto an existing game, thereby creating a traditional doubleheader where only one of the two games has a specific start time; the ticket for the originally scheduled game is valid for both games. The canceled game ticket is then invalid and subject to applicable exchange policy.
If the canceled game is not rescheduled, this ticket may be exchanged for any future regular season game during the next 12 months at the value stated. Ticket exchanges are subject to availability and all service charges or differences in value are non-refundable. Tickets may be redeemed at the Tigers Box Office or by mailing them to: Tigers Box Office, 2100 Woodward Ave, Detroit, MI 48201.
3. Complimentary tickets may not be exchanged under any circumstances and are invalid for use at the rescheduled game. For more information, please call (313) 471-BALL (2255). Specific information regarding each canceled game is available by calling (313) 471-BALL (2255) or by visiting tigers.com.
ITEM AVAILABLE ON GAME DAY
POLICIES & PROCEDURESPERSONALIZED SERVICESDuring events, a suite attendant will be available to assist you and your guests. Should you desire a personal bartender to remain in your suite throughout the event, one will provided at your expense. The fee is $150 per event, per bartender.
To request a personal attendant or bartender, please contact the Suite Catering Team at (313) 471-2638. 7 business days advanced notice is required.
PAR STOCKING SYSTEMWe recommend that you establish a par level for your bar with the assistance of your Suite Manager. Your beverage selections will then be replenished to par level before each event. Some restrictions apply for split-suite clients. Special brand requests of liquor, beer wine or mixers may be ordered at least two weeks in advance to ensure product delivery.
The following are recommended minimum par stock amounts (based on 12 to 16 persons).
-One bottle each: whiskey, or bourbon, scotch, vodka, gin, and rum
-Four six packs of beer
-Two bottles of wine; One white and One red
- One six pack of each: Pepsi, Diet Pepsi, Sierra Mist, Orange Slice, Ginger Ale, Club Soda, Tonic Water,and Bottled Water.
If after a few games, you find it necessary to adjust your par stock, please contact your suite administrator. If for any reason you do not want to continue your suite park stock, please let us know 48 hours in advance.
LUXURY SUITE SEATINGThe exterior seating is provided for you and your suite guests. Please respect your neighbor’s suite seats asthese seats are for their use only. In the event you feel there is a seating problem in your suite, please contact suite sales and services at (313) 471-2222.
ALCOHOLIC BEVERAGESTo ensure a safe and enjoyable time and to maintain compliance with the rules and regulations of the Sateof Michigan and Comerica Park, no alcoholic beverages may be brought into or removed from the premises. It is the Suite Holders responsibility for securing all alcoholic beverages in the locked cabinets provided. No one under the age of twenty-one (21) can consume or possess any alcohol at any time. Delaware North Companies Inc. reserves the right to check for proper identification and refuse service to people who appear to be intoxicated.
ITEM AVAILABLE ON GAME DAY
POLICIES & PROCEDURESEXCLUSIVITYDelaware North Companies Inc. is the exclusive caterer for Comerica Park. It is not permissible for suite holders or their guests to bring food or beverages into the suites. If you have specific dietary restrictions or needs, please let us know. We will provide for any special requests that are madein a timely manner. Any food or beverage product brought into the suites without proper authorization will be confiscated. We appreciate your cooperation in this matter.
COMERICA PARK CATERINGGroup and Corporate catering opportunities are also available in our special function facilities, includingthe Tiger Club, Champions Club, Tiger Den, and Beer Hall. Comerica Park provides a truly unique location for business meetings, holiday parties, award dinners, weddings, bar mitzvahs, and much more!
For more information please contact Marcy Adkins, Catering Sales Manager, at (313) 471-2661.
TIGER CLUBThe exclusive Tiger Club, located on the 2nd level down the first-base line, is open on all game days. The club opens 2 hours prior to the start of the game and closes approximately 1 hour post game. It hosts three bar areas including the Cigar Bar, a private smoking lounge where cigars may be purchased. The supreme dining area overlooks the baseball field, allowing diners to take pleasure in watching the game while enjoying a gourmet meal. To reserve your table at the Tiger Club please call (313) 471-2582.
LUXURY SUITE DIRECTORY
Concierge Line. . . (313)471-2222
DETROIT TIGERS CORPORATE SUITE STAFF
Scot Pett/Vice President, Suite & Ticket Sales(313)471-2231
Jeff Sanders/Account Manager, Suite Sales and Services. (313) 471-2239
Dan Griesbaum/Account Manager, Suite Sales and Services (313) 471-2246
Maggie Brookens/Coordinator, Suite Sales and Services(313) 471-2260