2/13/2017 1 KATACON 2017 Scott W. Simmons February 22, 2017 LEADERSHIP GENERATED CHALLENGES “WHAT IS LEADERSHIP?” “Strive for perfection in everything. Take the best that exists and make it better. If it doesn’t exist, create it. Accept nothing nearly right or good enough.” - Sir Henry Royce, Founder, Rolls Royce “Leadership is making something happen that otherwise wouldn’t.” - Bill Kutz “Leadership, is the relentless pursuit of Excellence through rapid cycles of learning and coaching.”
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2/13/2017
1
KATACON 2017
Scott W.
Simmons February 22, 2017
LEADERSHIP GENERATED CHALLENGES
“WHAT IS LEADERSHIP?”
“Strive for perfection in everything. Take the best that exists
and make it better. If it doesn’t exist, create it. Accept nothing
nearly right or good enough.”
- Sir Henry Royce, Founder, Rolls Royce
“Leadership is making something happen that otherwise
wouldn’t.” - Bill Kutz
“Leadership, is the relentless pursuit of Excellence through
rapid cycles of learning and coaching.”
2/13/2017
2
OUR BUSINESS CHALLENGES
“ENGAGEMENT CRISIS?”
2/13/2017
3
“ENGAGEMENT CRISIS?”
Innovation Creativity Achievement
“ENGAGEMENT CRISIS?”
Quality Productivity Profitability
OR,
“LEADERSHIP CRISIS?”
$500,000,000,000
2/13/2017
4
LEADERS ARE CHANGE AGENTS
Manag
e L
ead
- Level of Change +
Status
Quo
C2V =
Breakthrough
Innovation
Creativity
Engagement
Change C
hange
Incremental
Maintain
Replicate
Direct/Control
=
THE HUMAN ADVANTAGE
C2V = Challenged
Creative
Valued
Engaging Hearts & Minds
2/13/2017
5
STRENGTH OF C2V LEADERSHIP
• Creating an Environment where People Thrive!
• Striving for Excellence
• Aligns People and Work with Organizational Needs
• Engaging Teams with Challenges
• Creating Gaps
• Coaching/Teaching/Developing People
• Making Something New Happen
CREATIVE BENEFIT
Or
The benefit derived when an entire organization’s creativity is
brought to bear on an opportunity.
Incremental Breakthrough
2/13/2017
6
CREATIVE BENEFIT
• “Why not make the work easier and more interesting so that people do not have to
sweat? The Toyota style is not to create results by working hard. It is a system that says
there is no limit to people’s creativity.
People don’t go to Toyota to ‘work’ they go there to ‘think.’”
Taiichi Ohno
1912-1990 Father of Toyota Production System
A SYSTEM that generates Creative Benefit!
BEGIN WITH THE END IN MIND
My experience has shown me, it is not a worker
engagement crisis but a leadership crisis.
Most of us were not taught to lead, but to manage. Yet
leadership is what is needed and wanted by our company
owners and workers.
2/13/2017
7
OUR VISION
BE THE WORLD’S DOMINANT
PERFORMANCE OPTICS
COMPANY TRUSTED TO
ALL OTHERS IN THE FIELD
Enterprise-wide
C2V Leadership and
Creative Benefit
WHAT WAS NEEDED TO ACCOMPLISH THE VISION
2/13/2017
8
World Class American Manufacturing
Quality
Systems
OEM Value Center
Assembly Value Center
Machining 2nd
Ops 2nd
Ops Assembly
& Pack
Mounts: Domestic Sup ply Chain
Quality
Duane H. Eric Uppiano
Machining 2nd
Ops
Richard Snyder
Assembly
& Pack
Sourcing
Chris Bailey
Rangefinders
Binoculars
Spotting Scopes
Accessories
RawMaterial
SuppliersPurchase
Orders
Chris Bailey
Procurement
Incoming
Inspection
In Process
Inspection
Quality SystemSupplier
Quality
QualityQualityASL
(Approved Supplier List)
Duane Hatfield
Distribution
CenterShipping
2 Times Daily
2 Times Daily
Daily
Custome r
Quality
Scopes: Domestic Sup p ly Chain
Steve Hodge
Quality
Bob Cannon
Bob C.
Facilities
Maintenance
Characte ris tic s
Engaged Team Members
Zero Accidents
Highest Quality
Delivered as Committed
Profitable Growth
Continuously Improving
Profitably match supply and demand by Flow & Pull
Machining Value Center
Mounts Value Center
Robust Quality System to ensure 100% value to our Customers
Support
Proce sses
Maximize Team Member, Facility and Equipment Benefit
Anodize Clean
Finishing
True North
ConsumerDirect
Drop Ship
OEM: Outsourced Sup p ly Chain
L&S World Class Prod uction Syste mPlanning System
Sheila C.
Continuous
Improvement
Specialists
Pull
CustomerPull
CISSupport
CISSupport
CISSupport
CISSupport
Rev: E
Custom ShopTim O’Conner
Custom
Shop
Consumer Direct
VMIFulfillment
David Kruse
Risk
Management
&
Contingency
Planning
RawMaterial
Components
Sourced
Pull
Stockroom
Pull
MRO
Purchasing
World Class
Production
System
Mounts
Systems Procurement
Planning
Systems
Assembly
Continuous
Improvement
Machine
Shop
Envision a Design Where Your Organization is
Wildly Successful & Competitive
Co-Create and Execute a “SMART”
Development Plan to Support the Design
Identify the Necessary Roles to Create and
Support Your Envisioned Design
Identify the Tasks each Role is Expected to
Complete Within the Design
Perform a Manager & Worker Skills Assessment
Include a Leveling Conversation
Catch
Ball*
*Catch-ball: Dialogue
both up & down your
structure to drive clarity,
alignment, & agreement
with involved individuals
& Teams.
Developing Your Vision Moving from Challenge to Improvement
DESIGN
ROLES
TASKS
SKILLS
Plan
2/13/2017
9
World Class American Manufacturing
Quality
Systems
OEM Value Center
Assembly Value Center
Machining 2nd
Ops 2nd
Ops Assembly
& Pack
Mounts: Domestic Sup ply Chain
Quality
Duane H. Eric Uppiano
Machining 2nd
Ops
Richard Snyder
Assembly
& Pack
Sourcing
Chris Bailey
Rangefinders
Binoculars
Spotting Scopes
Accessories
RawMaterial
SuppliersPurchase
Orders
Chris Bailey
Procurement
Incoming
Inspection
In Process
Inspection
Quality SystemSupplier
Quality
QualityQualityASL
(Approved Supplier List)
Duane Hatfield
Distribution
CenterShipping
2 Times Daily
2 Times Daily
Daily
Custome r
Quality
Scopes: Domestic Sup p ly Chain
Steve Hodge
Quality
Bob Cannon
Bob C.
Facilities
Maintenance
Characte ris tic s
Engaged Team Members
Zero Accidents
Highest Quality
Delivered as Committed
Profitable Growth
Continuously Improving
Profitably match supply and demand by Flow & Pull
Machining Value Center
Mounts Value Center
Robust Quality System to ensure 100% value to our Customers
Support
Proce sses
Maximize Team Member, Facility and Equipment Benefit
Anodize Clean
Finishing
True North
ConsumerDirect
Drop Ship
OEM: Outsourced Sup p ly Chain
L&S World Class Prod uction Syste mPlanning System
Sheila C.
Continuous
Improvement
Specialists
Pull
CustomerPull
CISSupport
CISSupport
CISSupport
CISSupport
Rev: E
Custom ShopTim O’Conner
Custom
Shop
Consumer Direct
VMIFulfillment
David Kruse
Risk
Management
&
Contingency
Planning
RawMaterial
Components
Sourced
Pull
Stockroom
Pull
MRO
Purchasing
World Class
Production
System
Mounts
Systems Procurement
Planning
Systems
Assembly
Continuous
Improvement
Machine
Shop
2/13/2017
10
ASSEMBLY VALUE CENTER DESIGN
2/13/2017
11
“BLACK OPS” DEVELOPMENT PROCESS
C2V – THE HUMAN IMPACT
2/13/2017
12
WHAT IS THE PATTERN FOR DAILY IMPROVEMENT?
23
This pattern is a repeatable routine that operationalizes improvement,
adaptation, & innovation. It’s a systematic, scientific way of achieving
goals and meeting challenges along uncertain paths.
PATTERN FOR DAILY IMPROVEMENT
• 2nd Coaches = 14
• 1st Coaches = 10
• Learners = 41
2/13/2017
13
C2V – THE HUMAN IMPACT
• Changed Culture (Fresh Leadership Action, New Conversation)
• Worker Energy & Engagement (Engaged leaders and workers)
• Creativity/Innovation/Productivity (Over the top)
• System Strategy Deployment (Flow, Lead Time, Supply)
• Daily Communications (Face to face, personal, development)
• Thriving people
C2V – THE HUMAN IMPACT
2/13/2017
14
C2V – THE BUSINESS IMPACT
45%
46%
47%
48%
49%
50%
2013 2014 2015 2016 2017
Productivity: Direct Cost / Net Sales 2013-2017
20%
30%
40%
50%
60%
70%
80%
90%
100%
Q1 Q2 Q3 Q4
Delivery: Fill Rate 2016
0
5
10
15
20
25
2012 2013 2014 2015 2016
Safety: Injuries 2012-2016
86%
87%
88%
89%
90%
91%
92%
93%
94%
Q1 Q2 Q3 Q4
Quality: FPY 2016
ENGAGED TEAMS ARE CHALLENGED!
2/13/2017
15
ARE YOU ENGAGING YOUR PEOPLE?
Manag
e L
ead
- Level of Change +
Status
Quo
C2V =
Breakthrough
Innovation
Creativity
Engagement
Change C
hange
Incremental
Maintain
Replicate
Direct/Control
=
WORK OF A C2V LEADER
• Creating an Environment where People Thrive!
• Striving for Excellence
• Aligning People and Work with Organizational Needs
• Engaging Teams with Challenges
• Creating Gaps
• Coaching/Teaching/Developing
• Making Something New Happen
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