2012 Budget Page 13-17 Sales Tax Manager 1.00 Sales Tax Investigator 6.00 Sales Tax Auditor 4.00 Accounting/Payroll Technician 1.00 Sales Tax Technician 1.00 $1,069,499 0.48% $222,382,001 99.52% Portion of $223.5 M General Fund Budget Sales Tax Other S S a a l l e e s s T T a a x x All Funds Summary Use of Funds 2011 Budget 2012 Budget Positions by Fund General Fund $1,300,203 $1,069,499 13.00 Total General Fund $1,300,203 $1,069,499 13.00 Karen Garcia Manager 30 S. Nevada Ave., Suite 203 Colorado Springs, CO 80903 (719) 385-5231 [email protected]
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Karen Garcia Sales Tax - Colorado Springs · 2018. 2. 27. · Karen Garcia Manager 30 S. Nevada Ave., Suite 203 Colorado Springs, CO 80903 (719) 385-5231 [email protected] .
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2012 Budget Page 13-17 Sales Tax
Manager1.00
Sales Tax Investigator6.00
Sales Tax Auditor4.00
Accounting/Payroll Technician
1.00
Sales Tax Technician1.00
$1,069,499 0.48%
$222,382,001 99.52%
Portion of $223.5 MGeneral Fund Budget
Sales Tax Other
SSaalleess TTaaxx
All Funds Summary
Use of Funds 2011
Budget 2012
Budget
Positions by Fund
General Fund $1,300,203 $1,069,499 13.00 Total General Fund $1,300,203 $1,069,499 13.00
Sales Tax The Sales Tax Division supports the City's Strategic Plan by administering sales and use taxes for the City of Colorado Springs. Sales tax administration includes registering applicants for new sales/use tax licenses, collecting sales and use tax from taxpayers, interpreting and ensuring compliance with the City Code, delivering a high level of customer service to taxpayers, and conducting taxpayer education classes.
The section below provide a summary of the Budget, authorized positions, changes that occurred after the budget was implemented for 2011 and changes occurring as part of the 2012 Budget for the General Fund.
This position is used to provide financial support of stormwater activities and drainage basin fee activities within Financial Services. The position was transferred to Financial Services in 2010.
2012 Budget Page 13-19 Sales Tax
Major Objectives and Performance Measures
Sale
s &
Use
Tax
Cod
e C
ompl
ianc
e
Objective: To promote compliance with the sales and use tax code
Service: The Audit staff conducts routine sales and use tax audits. The Investigator staff pursues collection efforts of delinquent sales and use tax and pursues licensing of businesses.
Other: N/A
Impact: Audit and collection efforts consistently add approximately $4.3 million per year to the City’s sales and use tax revenue.
Cus
tom
er S
ervi
ce
Objective: To provide outstanding customer service, internally and externally
Service: Technicians and other staff members respond to telephone, e-mail, and letters from citizens and taxpayers in a timely manner, assist walk-in customers in a friendly and courteous manner and strive to provide accurate information. Taxpayer education classes will be offered on a quarterly basis; division website will be maintained and updated when appropriate. Other: No data available prior to 2010.
Benefit: Sales Tax Division staff provides a critical need to the citizens and businesses of the community. Number of customers serviced continues to increase at a steady pace, while staffing levels remain the same.
Licen
ses
and
App
licat
ions
s
Objective: To provide accurate information to internal and external sources by processing forms, applications, and returns in a timely and efficient manner
Service: The sales tax technicians process and enter all sales and use tax transactions and applications received for new licenses. They are processed regularly throughout the year to insure accurate tax reporting for new businesses. Other: None
Benefit: 100% of all valid licenses and applications filed are completed. 100% of all sales and use tax transactions are processed each month.
$4,0
90,5
19
$2,7
62,6
69
$1,8
00,0
00
$1,8
00,0
00
$2,8
95,6
90
$2,4
25,3
78
$2,5
00,0
00
$2,5
00,0
00
$-
$750,000
$1,500,000
$2,250,000
$3,000,000
$3,750,000
$4,500,000
2009 2010 2011 Est.
2012 Est.
Audit Dollars Investigator Dollars
2,752
3,500 3,500
129 100 100N/A
2,522 2,648
0
500
1,000
1,500
2,000
2,500
3,000
3,500
4,000
2009 2010 2011 Est.
2012 Est.
# of Phone Calls Taken# of Sales Tax Class Participants# of Front Desk Customers Assisted
$141
$150
$154
$159
-
20,000
40,000
60,000
80,000
100,000
$-
$40
$80
$120
$160
$200
2009 2010 2011 Est.
2012 Est.
Mill
ions
$ Amount of Transactions# of Sales and Use Tax Transactions
Sales Tax Page 13-20 2012 Budget
Totals may differ from narratives due to rounding.