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Kaip didinti pajamas, optimizuojant vartotojų kelionę produkte.
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Kaip didinti pajamas, optimizuojant vartotojų kelionę ... · Start-up Pirate Metrics - AARRR Acquisition Activation Retention Revenue Referral. Acquisition SEM Facebook SEO Bloggers

Jul 13, 2020

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Page 1: Kaip didinti pajamas, optimizuojant vartotojų kelionę ... · Start-up Pirate Metrics - AARRR Acquisition Activation Retention Revenue Referral. Acquisition SEM Facebook SEO Bloggers

Kaip didinti pajamas, optimizuojant vartotojų kelionę produkte.

Page 2: Kaip didinti pajamas, optimizuojant vartotojų kelionę ... · Start-up Pirate Metrics - AARRR Acquisition Activation Retention Revenue Referral. Acquisition SEM Facebook SEO Bloggers
Page 3: Kaip didinti pajamas, optimizuojant vartotojų kelionę ... · Start-up Pirate Metrics - AARRR Acquisition Activation Retention Revenue Referral. Acquisition SEM Facebook SEO Bloggers
Page 4: Kaip didinti pajamas, optimizuojant vartotojų kelionę ... · Start-up Pirate Metrics - AARRR Acquisition Activation Retention Revenue Referral. Acquisition SEM Facebook SEO Bloggers
Page 5: Kaip didinti pajamas, optimizuojant vartotojų kelionę ... · Start-up Pirate Metrics - AARRR Acquisition Activation Retention Revenue Referral. Acquisition SEM Facebook SEO Bloggers

UI optimizacija

Page 6: Kaip didinti pajamas, optimizuojant vartotojų kelionę ... · Start-up Pirate Metrics - AARRR Acquisition Activation Retention Revenue Referral. Acquisition SEM Facebook SEO Bloggers

Conversion Rate Example

Installs

Clicks * 100%CR % =

Page 7: Kaip didinti pajamas, optimizuojant vartotojų kelionę ... · Start-up Pirate Metrics - AARRR Acquisition Activation Retention Revenue Referral. Acquisition SEM Facebook SEO Bloggers

UI optimizacija

A / B test brake down

level of significance and probability p value

Page 8: Kaip didinti pajamas, optimizuojant vartotojų kelionę ... · Start-up Pirate Metrics - AARRR Acquisition Activation Retention Revenue Referral. Acquisition SEM Facebook SEO Bloggers

Start-up Pirate Metrics - AARRR

Acquisition Activation Retention ReferralRevenue

Page 9: Kaip didinti pajamas, optimizuojant vartotojų kelionę ... · Start-up Pirate Metrics - AARRR Acquisition Activation Retention Revenue Referral. Acquisition SEM Facebook SEO Bloggers

Acquisition

SEM

Facebook

SEOBloggers

Vloggers

CR% to Install

CR% Reg.

CR% to Order

Impressions Clicks

Page 10: Kaip didinti pajamas, optimizuojant vartotojų kelionę ... · Start-up Pirate Metrics - AARRR Acquisition Activation Retention Revenue Referral. Acquisition SEM Facebook SEO Bloggers
Page 11: Kaip didinti pajamas, optimizuojant vartotojų kelionę ... · Start-up Pirate Metrics - AARRR Acquisition Activation Retention Revenue Referral. Acquisition SEM Facebook SEO Bloggers

Activation

SEMFacebook

SEOBloggers

Vloggers

Activation

Website

Value prop

Welcome email

On-boarding

Social Logins

Personalization

https://www.useronboard.com/onboarding-teardowns/

Page 12: Kaip didinti pajamas, optimizuojant vartotojų kelionę ... · Start-up Pirate Metrics - AARRR Acquisition Activation Retention Revenue Referral. Acquisition SEM Facebook SEO Bloggers
Page 13: Kaip didinti pajamas, optimizuojant vartotojų kelionę ... · Start-up Pirate Metrics - AARRR Acquisition Activation Retention Revenue Referral. Acquisition SEM Facebook SEO Bloggers

Welcome email

Page 14: Kaip didinti pajamas, optimizuojant vartotojų kelionę ... · Start-up Pirate Metrics - AARRR Acquisition Activation Retention Revenue Referral. Acquisition SEM Facebook SEO Bloggers

Retention

SEM

Facebook

SEOBloggers

Vloggers

Activation

WebsiteRetention

Page 15: Kaip didinti pajamas, optimizuojant vartotojų kelionę ... · Start-up Pirate Metrics - AARRR Acquisition Activation Retention Revenue Referral. Acquisition SEM Facebook SEO Bloggers

Cohort report

Page 16: Kaip didinti pajamas, optimizuojant vartotojų kelionę ... · Start-up Pirate Metrics - AARRR Acquisition Activation Retention Revenue Referral. Acquisition SEM Facebook SEO Bloggers

Cohort report

Page 17: Kaip didinti pajamas, optimizuojant vartotojų kelionę ... · Start-up Pirate Metrics - AARRR Acquisition Activation Retention Revenue Referral. Acquisition SEM Facebook SEO Bloggers

AHA - MOMENT

Page 18: Kaip didinti pajamas, optimizuojant vartotojų kelionę ... · Start-up Pirate Metrics - AARRR Acquisition Activation Retention Revenue Referral. Acquisition SEM Facebook SEO Bloggers

Retention ir AHA momentas

Page 19: Kaip didinti pajamas, optimizuojant vartotojų kelionę ... · Start-up Pirate Metrics - AARRR Acquisition Activation Retention Revenue Referral. Acquisition SEM Facebook SEO Bloggers
Page 20: Kaip didinti pajamas, optimizuojant vartotojų kelionę ... · Start-up Pirate Metrics - AARRR Acquisition Activation Retention Revenue Referral. Acquisition SEM Facebook SEO Bloggers

Retention

Activation

WebsiteRetention

1 day

7 day’s

30 day’s

90 day's

Retention by Source

Retention by Action

Page 21: Kaip didinti pajamas, optimizuojant vartotojų kelionę ... · Start-up Pirate Metrics - AARRR Acquisition Activation Retention Revenue Referral. Acquisition SEM Facebook SEO Bloggers

Segment’ai

Newbies

Engaged

Passerby

Dormants

100.00050.000

30.00020.000

Page 22: Kaip didinti pajamas, optimizuojant vartotojų kelionę ... · Start-up Pirate Metrics - AARRR Acquisition Activation Retention Revenue Referral. Acquisition SEM Facebook SEO Bloggers
Page 23: Kaip didinti pajamas, optimizuojant vartotojų kelionę ... · Start-up Pirate Metrics - AARRR Acquisition Activation Retention Revenue Referral. Acquisition SEM Facebook SEO Bloggers
Page 24: Kaip didinti pajamas, optimizuojant vartotojų kelionę ... · Start-up Pirate Metrics - AARRR Acquisition Activation Retention Revenue Referral. Acquisition SEM Facebook SEO Bloggers

NPS score

Page 25: Kaip didinti pajamas, optimizuojant vartotojų kelionę ... · Start-up Pirate Metrics - AARRR Acquisition Activation Retention Revenue Referral. Acquisition SEM Facebook SEO Bloggers

NPS score

Page 26: Kaip didinti pajamas, optimizuojant vartotojų kelionę ... · Start-up Pirate Metrics - AARRR Acquisition Activation Retention Revenue Referral. Acquisition SEM Facebook SEO Bloggers

Kaip gerinti Retention?

Activation

AHA moment

Lifecycle automation and segmentation

Retargeting

NPS score monitoring

Page 27: Kaip didinti pajamas, optimizuojant vartotojų kelionę ... · Start-up Pirate Metrics - AARRR Acquisition Activation Retention Revenue Referral. Acquisition SEM Facebook SEO Bloggers

Revenue

Revenue

SEMFacebook

SEOBloggers

Vloggers

Activation

WebsiteRetention

Page 28: Kaip didinti pajamas, optimizuojant vartotojų kelionę ... · Start-up Pirate Metrics - AARRR Acquisition Activation Retention Revenue Referral. Acquisition SEM Facebook SEO Bloggers

Revenue

Page 29: Kaip didinti pajamas, optimizuojant vartotojų kelionę ... · Start-up Pirate Metrics - AARRR Acquisition Activation Retention Revenue Referral. Acquisition SEM Facebook SEO Bloggers

Payment type split

Germany Netherlands

Page 30: Kaip didinti pajamas, optimizuojant vartotojų kelionę ... · Start-up Pirate Metrics - AARRR Acquisition Activation Retention Revenue Referral. Acquisition SEM Facebook SEO Bloggers

RevenueCTA

Shipping

Trust elements

Testimonials

Payment options

Error field, validation

Progress bar

Real-time support

Transactional Email’s

CVR% to order

AOV

Cart abandonment

Abandonment rate %

LTV

ARPU

Page 31: Kaip didinti pajamas, optimizuojant vartotojų kelionę ... · Start-up Pirate Metrics - AARRR Acquisition Activation Retention Revenue Referral. Acquisition SEM Facebook SEO Bloggers

Referral

Page 32: Kaip didinti pajamas, optimizuojant vartotojų kelionę ... · Start-up Pirate Metrics - AARRR Acquisition Activation Retention Revenue Referral. Acquisition SEM Facebook SEO Bloggers

SEM

Facebook

SEOBloggers

Vloggers

Activation

WebsiteRetention

Referral

Referral

Page 33: Kaip didinti pajamas, optimizuojant vartotojų kelionę ... · Start-up Pirate Metrics - AARRR Acquisition Activation Retention Revenue Referral. Acquisition SEM Facebook SEO Bloggers
Page 34: Kaip didinti pajamas, optimizuojant vartotojų kelionę ... · Start-up Pirate Metrics - AARRR Acquisition Activation Retention Revenue Referral. Acquisition SEM Facebook SEO Bloggers

Viral Co-efficient (v) = x * y X = Total avg. invites

Y = New users / Total avg. invites (Acceptance rate, %)

x = 10 invites y = 1 new user / 10 invites = 10% v = 10 x 10% = 1

x = 10 invites y = 2 new user / 10 invites = 20% v = 10 x 20% = 2

To achieve “Viral Growth”, your Viral Co-efficient index need to be >= 1.0

Referral

Page 35: Kaip didinti pajamas, optimizuojant vartotojų kelionę ... · Start-up Pirate Metrics - AARRR Acquisition Activation Retention Revenue Referral. Acquisition SEM Facebook SEO Bloggers

Email contacts import

FB friends list

Sharing options

Reward

Dashboard to track invites

Viral coefficient >=1.0

Happy moment sharing

Referral

Page 36: Kaip didinti pajamas, optimizuojant vartotojų kelionę ... · Start-up Pirate Metrics - AARRR Acquisition Activation Retention Revenue Referral. Acquisition SEM Facebook SEO Bloggers

Focus to what maters

Page 37: Kaip didinti pajamas, optimizuojant vartotojų kelionę ... · Start-up Pirate Metrics - AARRR Acquisition Activation Retention Revenue Referral. Acquisition SEM Facebook SEO Bloggers

Thank YOU!