Kaasinen: MINAmI, human-centered design, ethics

Human-centred design & Ethicsin MINAmI project

Eija Kaasinen, VTT19.5.2009

UBI-SERV Workshop 19.5.2009 Eija Kaasinen 2/13

MINAmI Identity Card

.

MIcro-Nano integrated platform for transverse Ambient Intelligence applications

10/2006 – 9/2009 (36 months)

FP6 IST integrated project in micro/nano based sub-systems (Call 5)

Budget 19,6 M€ (1409 person month)

16 partners from France, Finland, Denmark, Germany, Israel, Italy, Spain, and Switzerland

UBI-SERV Workshop 19.5.2009 Eija Kaasinen 3/13

vision

The MINAmI vision is based on a mobile-centric approach to ambient intelligence.

With the mobile device, the user can communicate with the surrounding environment by wirelessly reading close tags and sensors embedded onto everyday objects.

In addition, the phone enables wireless connection to the internet. As the communication can be tied to a specific place, object, and time, this approach enables context-related information and services.

The vision is based on MINAmI mobile phone platform and novel small size tag and sensor solutions

UBI-SERV Workshop 19.5.2009 Eija Kaasinen 4/13

WP1 Usage & ethical assessment

ObjectivesBalance user needs with the possibilities of the MINAmI technologies to

produce AmI solutions that will be both acceptable by end users and applicable in different application fields

Maintain a continuous dialogue between technology developers, end users, application developers as well as usability and ethics experts

The common understanding is illustrated as a project vision, and further as usage scenarios.

Define ethical guidelines for the project work and for forthcoming applications, and mobile-centric AmI in general

UBI-SERV Workshop 19.5.2009 Eija Kaasinen 5/13

Work Packages Structure

WP1

User evaluation

Demonstrators

Specifications

& Scenarios Architecture

Technology &

Integration platforms

Demonstration

Exploitation

WP1

Usage & ethical issues Usage & Ethical issues

New scenarios based

on demo results

WP6

WP6

WP7 WP2

WP5

WP4

WP3

WP7

WP1

User evaluation

Demonstrators

Specifications

& Scenarios Architecture

Technology &

Integration platforms

Demonstration

Exploitation

WP1

Usage & ethical issues Usage & Ethical issues

New scenarios based

on demo results

WP6

WP6

WP7 WP2

WP5

WP4

WP3

WP7

WP6

WP6

WP7 WP2WP7 WP2

WP5

WP4

WP3

WP5

WP4

WP3

WP7

UBI-SERV Workshop 19.5.2009 Eija Kaasinen 6/13

MINAmI applications

Health monitoring & homecare

(Telefónica / GE)

Assistive listening device

(OTICON)

Virtual optical user interface

(VKB)

Memory downloading from a passive tags

(NOKIA)

Drugs monitoring & conditionning

(AARDEX)

Ambient sensors for friendly home applications

(ATRAL)

Health monitoring & homecare

(Telefónica / GE)

Assistive listening device

(OTICON)

Virtual optical user interface

(VKB)

Memory downloading from a passive tags

(NOKIA)

Drugs monitoring & conditionning

(AARDEX)

Ambient sensors for friendly home applications

(ATRAL)

UBI-SERV Workshop 19.5.2009 Eija Kaasinen 7/13

Human-centred design in MINAmI: Scenarios

ScenariosTo illustrate what kinds of applications can be built on MINAmI technologyTo define a common vision to the project Stories + animations

Evaluation Focus groups with potential users and application field expertsWeb surveyUser acceptance of the proposed concepts

UBI-SERV Workshop 19.5.2009 Eija Kaasinen 8/13

Examples of MINAmI scenarios

With the Smart pillbox, dosage can be monitored based on recognizing when the pillbox is opened. Suspected dosage hazards are reported to health care personnel via the mobile phone.

At smart home, ambient cameras monitor moving objects at home and alarm the inhabitant when possible intruder is recognised. The cameras also recognise suspected health hazards and alarm health care personnel accordingly.

The sleep plaster monitors electroencephalogram (EEG) overnight. In the morning, the user transfers the measurements to his mobile phone and sends them further to health care personnel.

Memory tag

Hearing device

Smart home

Sleep plaster

Smart pillbox Virtual keyboard

Memory tag

Hearing device

Smart home

Sleep plaster

Smart pillbox Virtual keyboard

UBI-SERV Workshop 19.5.2009 Eija Kaasinen 9/13

Human-centred design in MINAmI: Proofs of concept

Proofs of conceptTo illustrate look and feel features of scenariosTo illustrate new interaction methodsBased on existing technology, e.g. NFC tags and

tag phones

Evaluation Laboratory evaluationsUser acceptance of the proposed conceptsDetailed feedback on interaction tool

implementations

UBI-SERV Workshop 19.5.2009 Eija Kaasinen 10/13

Human-centred design in MINAmI: Design requirements

Defining Design requirements Identify repeating usage patterns from the scenarios Analyse patterns to sequence diagrams Interpret user feedback to design requirements together with platform developers

Table 1. MINAmI initial design requirements / User interaction

REQUIREMENT RATIONALE IMPLICATIONS IN THE ARCHITECTURE

Generic usage requirements

1.1 Reading a tag should launch a default action depending on the content of the tag (MIMOSA).

The user should be able to do physical selection and have some action happen without first starting an application to interpret the contents of the tags. For example, if a tag contains a URL, the URL is opened in the WWW browser.

The architecture should make it possible to activate software based on tag content type, meta data, or tag ID. This concept is in use also in NFC protocol.

1.2 Applications should be able to reserve the tag reader for the duration of the interaction (CUP).

This requirement applies to specific application contexts. If the application requires a response in the form of DialogTouch, the result of the touch operation should go directly to the application.

The application whose UI is currently visible should be given the highest priority to handle the tag data.

1.3 All tags and sensor devices should respond to touching (MIMOSA).

The user interaction with different components should be as consistent as possible.

Any MINAmI component (tag or sensor device) should allow the reader detect the proximity of the device. This cannot be implemented in sensor devices unless NFC is integrated to them.

1.4 The selection technology (RFID / Bluetooth / other) should not have to be visible to the user (MIMOSA). Instead the selection method (scanning, touching) should be visible.

The user should not need to be concerned about the differences of the selection technologies.

When selection by touching is activated, all selection technologies supporting touching should be activated (in MINAmI NFC and UWBLee). When selection by scanning is activated, all local selection technologies supporting scanning should be activated (in MINAmI Bluetooth).

UBI-SERV Workshop 19.5.2009 Eija Kaasinen 11/13

Ethical assessment in MINAmI project

Ethical aspects are included in all user evaluations The project has Ethical handbook for research practises

E.g. recruting test users, research consent forms

The project is publishing Ethical Guidelines for mobile-centric Ambient intelligence

To guide platform, application and service designers

The project has an Ethical Advisory BoardConsists of external expertsDifferent aspects of ethicsExpert evaluation of MINAmI scenariosContributions and review of ethical guidelines

UBI-SERV Workshop 19.5.2009 Eija Kaasinen 12/13

Ethical Principles in MINAmI

Guidelines available www.fp6-minami.org

Privacy: an individual shall be able to control access to hi(s)her personal information and to protect hi(s)her own space

Autonomy: an individual has the right to decide how and to what purposes (s)he is using technology.

Integrity and dignity: individuals shall be respected and technical solutions shall not violate their dignity as a human beings

Reliability: Technical solutions shall be sufficiently reliable for the purposes that they are being used for. Technology shall not threat user’s physical or mental health.

E-inclusion: Services should be accessible to all user groups despite of their physical or mental deficiencies.

The technology should benefit the society: The society shall make use of the technology so that it increases the quality of life and does not cause harm to anyone.

UBI-SERV Workshop 19.5.2009 Eija Kaasinen 13/13

Thank you!

More informationwww.fp6-minami.org [email protected]