K-commerce Onno W. Purbo [email protected]. Outline Filosofy-nya Platform Knowledge Commerce.

K-commerce

Onno W. [email protected]

Outline Filosofy-nya Platform Knowledge Commerce

Asumsi Dasar Internet OK .. E-mail OK .. Web akses OK ..

Internet Pendidikan Indonesia ~ 200 PTS / PTN ~ 300 SMK

Target tahun 2000 ~ 750 SMK Program SMU 2000

Filosofy

What is Knowledge? Data Informasi Knowledge (Pengetahuan) Wisdom

What is Knowledge?

Datais a set of discrete, objective facts about events

Informationis data that makes a difference…

I.e. it is meant to change the way the receiver perceives something,

to have an impact on his judgement and behavior.

For informationto become

knowledge, human beings must really do

all the work

Gre

ater

Val

ue

Transaksi di e-commerce Transaksi informasi Transaksi uang Transaksi barang Transaksi pengetahuan / jasa

What is Knowledge?

Information Data + Context

Knowledge Information + Experience

What is Knowledge? Building block of a modern

organization. Knowledge is Perishable. Becomes

Obsolete Quickly. Always changing. Renewing is key

to competitive advantages. Knowledge = Power. Share it and it

will multiply.

Tujuan .. Knowledge Producer. Share Knowledge & Resources.

Filosofi Dasar Rizki & pahala – sesuai dengan

amal & ibadah. Dunia elektronik mengeffisienkan

amal & ibadah untuk orang banyak.

Contoh Knowledge Platform

Support Technology Knowledge Management

Enabling Knowledge Management

Browser, Mailbox UI

Distribution

Processing/Intelligence

Transport

Data

Publish, Push, Broadcast

Search/Retrieve, Agent, Information Mining, Filters, Collaboration

Messaging, Middleware, Workflow, WWW/Internet, GroupWare,

Document Repository, DBMS, Data Warehouse, Legacy,

Internet, Extranet

File Load In

Spreadsheets

Word processingdocuments

Presentations

Video

Audio

E-mail

Voice mail

File servers

UNIX

Dri

vers

Applications (Java, CORBA, PL/SQL)

Windows clients

Web browsers

E-mail clients

FTP clientsFTP

Library Network http://www.lib.itb.ac.id/isis http://digital.lib.itb.ac.id/ [email protected] [email protected]

Digital Library http://digital.lib.itb.ac.id [email protected] [email protected]

System

CatalogAbstract

TextAudioVideo

Digital Libraryserver

Digital Libraryserver

Librarian Team

MetadataFull text &resources

INTERNET/INTRANETINTERNET/INTRANET

Colection

CD-ROM

AdministionDatabase

CollectionTransactionMemberUser

Pemakai

Services:•Catalog; searching...•Information; searching...•Education; self learning, editing...•Communication; email, bulletin...•Transaction; request, borrow...

Digital LibraryDigital Library

Inter LibraryNetwork

Institution (Intern)

CDS/ISIS

Process ElementData

CatalogAbstract

Entry CDS/ISIS

Full resources:TextAudioVideo

Full resources:TextAudioVideo

EntryRepository/Directory of digitaldata

Turn it into digital

Metadata

OPERATOR

WAIS-ISISRepository

Upload(FTP binary)

OPERATOR

SWISH-Eindexer &

search engine

SWISH-Eindexer &

search engine

WAIS-ISISsearch engineWAIS-ISISsearch engine

DIGITAL LIBRARYSERVER

NonCDS/ISIS

Entry conversionto CDS/ISIS

Txt,xls,dbf,...

APACHE + PHPWeb server

INTERNET/INTRANETINTERNET/INTRANET

Web FarmingMailing List Archiverspider

Archives

ToolsServer Web server (apache) Indexer (Wais/Isis, Harvest,

Swish-E, Dienst,Isite) CGI (YNIS, wwwwais, perl

scripts, PHP, dll) Database (POSTGRESQL,

Mysql, Msql, dll) OS (Unix FreeBSD, Linux) Mail achiving (hypermail,

MhonArc, Procmail)

Client Web Browser (IE,

Netscape) Adobe Acrobat reader

http://sunsite.berkeley.edu/Tools

All Free, can be downloaded from Internet

Tools Digital Library GNU Public License Public Domain (Free!) [email protected]

Implementation

Catalog Map

Catalog Search

Databasescollection

Librarianresponse

Selectdatabase

Search result

CatalogviewOrdering

Mencari Model Sederhana

ProsesIn

put Output

Umpan Balik

Model Sederhana

KnowledgeGeneration Database

Masyarakat /End User

KnowledgeDistribution

Kembangan Model

ProsesInput Output

Reviewer Librarian

Database

Kondisi Ideal

CustomizedAsyncFast

Database

Search

Bcast Data

Conversion& Entry

PowerUser

Kondisi Nyata

Database

Search

Bcast Data

Printed Media

Conversion& Entry

Database

EDIWAIS

Bcast Radio / TV One WaySlowSync

Perantara ke Masyarakat

Media Massa / LSM

Potential knowledgePotential knowledgePotential knowledgePotential knowledgeTacit knowledgeTacit knowledgeTacit knowledgeTacit knowledge Explicit knowledgeExplicit knowledgeExplicit knowledgeExplicit knowledge

The Three Types Of Knowledge

CollaborationCollaboration AnalysisAnalysisContent Mgmt.Content Mgmt.

TrackingTracking

Search and deliverySearch and delivery

PeoplePeople

PeoplePeople InformationInformation

PeoplePeople

DataData

PeoplePeople

Path TowardsKnowledge Based University Evaluate KM Landscape

Evaluation Areas People Processes & Technology Business Relation Management

KM Landscape

Unaware

RandomInitiation

AcceptanceBuilding

Efficiency

ControlledExperimentation

Adopting forEffectiveness

Focus onGrowth

Leadership

Knowledge Commerce Mempercepat Perputaran

Pengetahuan Memajukan Pengetahuan Percepatan menjadikan Pakar .. Pendidikan Informal

The Platform

What Exactly is Knowledge Management? The process of

Creating Ideas and Identifying / Capturing Evaluating / Rating / Organizing Storing Sharing Distributing / Retrieving Maintaining

a company’s collective expertise

KM Platform Vision

Connecting the right people and the right information through extensions to familiar tools

Organizational Dynamics

CultureCultureCultureCulture

DeployDeployDeployDeploy

PlatformPlatformPlatformPlatform

ProcessProcessProcessProcess

Overcoming Cultural BarriersBarriers

Knowledge is Power Fear of Innovation

Enablers Intangibles

Executive Sponsorship Tangibles

Familiar Technology Rewards, recognition Focus on teams, not individuals

Integrated Enterprise

IntegratedIntegratedKnowledge Knowledge ArchitectureArchitecture

IntegratedIntegratedKnowledge Knowledge ArchitectureArchitecture

Collaboration & Content SystemsCollaboration & Content Systems

EmailEmailSystemsSystems

EmailEmailSystemsSystems

DocumentDocumentLibrary &Library &

AppsApps

DocumentDocumentLibrary &Library &

AppsApps

ExternalExternalRelationshipRelationship

Manuf Manuf SystemSystemManuf Manuf SystemSystem

ERPERPSystemSystem

ERPERPSystemSystem

HRHRDatabaseDatabase

HRHRDatabaseDatabase

Transaction SystemsTransaction Systems

Knowledge WorkersKnowledge WorkersKnowledge WorkersKnowledge WorkersCultureCultureCultureCulture

DeployDeployDeployDeploy

ProcessProcessProcessProcess

PlatformPlatformPlatformPlatform

KM Architecture

Knowledge PortalKnowledge PortalKnowledge PortalKnowledge Portal

Knowledge ToolsKnowledge ToolsKnowledge ToolsKnowledge Tools

Tracking & WorkflowTracking & WorkflowTracking & WorkflowTracking & Workflow

CollaborationCollaborationCollaborationCollaborationAnalysisAnalysisAnalysisAnalysis

Search & DeliverSearch & DeliverSearch & DeliverSearch & Deliver

ContentContentManagementManagement

ContentContentManagementManagement

SystemSystemSystemSystem

KnowledgeKnowledgeServicesServices

KnowledgeKnowledgeServicesServices

KnowledgeKnowledgeClientClient

KnowledgeKnowledgeClientClient

Business Logic Security Replication

Communication Directory Administration

CultureCultureCultureCulture

DeployDeployDeployDeploy

ProcessProcessProcessProcess

PlatformPlatformPlatformPlatform

Solution BlueprintConnectConnectConnectConnect

• Enterprise Enterprise PortalsPortals

• Document and Document and people people searchingsearching

• Rich people Rich people directoriesdirectories

• Enterprise Enterprise PortalsPortals

• Document and Document and people people searchingsearching

• Rich people Rich people directoriesdirectories

• BrowserBrowser• Search and Search and

indexingindexing• DirectoryDirectory• Basic Basic

TaxonomyTaxonomy

• BrowserBrowser• Search and Search and

indexingindexing• DirectoryDirectory• Basic Basic

TaxonomyTaxonomy

CollectCollectCollectCollect

• Relationships Relationships and and communitiescommunities

• VisualizationVisualization• TransformatioTransformatio

nn• Meta dataMeta data

• Relationships Relationships and and communitiescommunities

• VisualizationVisualization• TransformatioTransformatio

nn• Meta dataMeta data

• KM DesktopKM Desktop• Tagging and Tagging and

auto-auto-CategoriesCategories

• PersonalizatioPersonalizationn

• Real-time and Real-time and collaborationcollaboration

• Enhanced Enhanced TaxonomyTaxonomy

• KM DesktopKM Desktop• Tagging and Tagging and

auto-auto-CategoriesCategories

• PersonalizatioPersonalizationn

• Real-time and Real-time and collaborationcollaboration

• Enhanced Enhanced TaxonomyTaxonomy

ActActActAct

• Best practicesBest practices• Intelligent Intelligent

automation automation and trackingand tracking

• Best practicesBest practices• Intelligent Intelligent

automation automation and trackingand tracking

• Tracking and Tracking and analysisanalysis

• WorkflowWorkflow• Automated Automated

Team BuildingTeam Building

• Tracking and Tracking and analysisanalysis

• WorkflowWorkflow• Automated Automated

Team BuildingTeam Building

GrowGrowGrowGrow

• ““The Learning The Learning Organization”Organization”

• Intelligent, Intelligent, learning learning systemsystem

• ““The Learning The Learning Organization”Organization”

• Intelligent, Intelligent, learning learning systemsystem

• Qualities of Qualities of toolstools•IntuitiveIntuitive•ThinkingThinking•Seamless Seamless part of work part of work processprocess

• Qualities of Qualities of toolstools•IntuitiveIntuitive•ThinkingThinking•Seamless Seamless part of work part of work processprocess

Featu

res

Featu

res

Tools

Tools

Summary Knowledge Management –

conceptually challenging. Implement it – is an art. Future in far distance – but doable. Qualified people is the key to it.

Terima Kasih