June 15-18, 2016 Moscone Convention Center Next Generation ... · Moscone Convention Center Next Generation Leaders San Francisco Developing Millennials for Success Jeannette Cox,

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June 15-18 ☻ Moscone Convention Center ☻ San Francisco

#NAAEduConf

June 15-18, 2016

Moscone Convention Center

San FranciscoNext Generation LeadersDeveloping Millennials for Success

Jeannette Cox, Oddo Development Company

Jordan Hovanec, Milhaus

Melissa Smith, Fogelman Management Group

#NAAEduConf


Learning Objectives

• Review characteristics of each generation

• Understand positive characteristics of Millennials

• Learn the top 4 wants Millennials need from their employers

• Learn 3 specific things you can do to help develop Millennials into leadership roles

• Understand the organizational culture Millennials are attracted and ways to retain them

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Review of the Generations

• Traditionalists or Silent Generation: Born 1945 and before

• Baby Boomers: Born 1946 to 1963

• Generation X: Born 1964 to 1980

• Millennials or Gen Y: Born 1981 to 2000

• iGen, Gen Z or Centennials: Born 2001 and later

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Baby Boomers (1945-1963)Characteristics:

• Raised liberally (Dr. Spock, “spare the rod”

• Raised in time of opitism

• Came of age during civil rights, Vietnam, Hippie movement

• Live to work

• Collaborative

• Driven, achievement oriented

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Baby Boomers

Work is… An exciting adventure!

Work Ethic: Workaholics, work efficiently, crusading causes, personal fulfillment, desire quality, question authority

Leadership Style: Consensual, Collegial

Communication: In person (loves to meet)

Message that motivates: You are valued and needed!

Prime Motivators: make a difference, money, recognition

Potential conflicts: Put in your time, Facetime valued, Seniority matters, when others are PC

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Gen X (1964-1980)Characteristics:

• Raised in time of increasing divorce rates

• Two earner families

• Harsher economic times, saw parents down-sized

• Raised themselves (latchkey kids)

• Distrusful, independent, skills oriented

• Work to live

• Questioning, skeptical

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Gen XWork is… A contract and a challenge

Work Ethic/Values: Eliminate the task, self-reliance, want structure and direction, skeptical

Leadership Style: Challenge others, ask why, everyone is the same

Communication: Direct, immediate

Message that motivates: Do it your way, forget the rules

Prime Motivators: Good benefits & pay, time off, automony, flexible work, mentorship, personal development, recognition (private)

Potential conflicts: Mistrust, I prefer to work alone, strong commitment to family/balance, chit chat about non-work

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You Gotta Love MILLENNIALS by Micah Tyler

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Millennials (1981-2000)Characteristics:

• Raised by “helicopter parents”

• Told they can be whatever they want

• Given continuous feedback (positive)

• Formed by 9/11, digital & connected world, technology 24/7

• Formed by student debt, “the Great Recession”

• Career oriented, hard work, achievement w/balance

• Community orientation both global and local

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MillennialsWork is… A means to an end

Work Ethic: What’s next?, multitasking, tenacity, entrepreneurial, tolerant, goal oriented

Leadership Style: to be determined

Communication: e-mail, text, social media

Message that motivates: You will work with other bright, creative people

Prime Motivators: pay, coaching, feedback, purposeful work, giving back, experiences, fun, digital/mobile information, Egalitarianism

Potential conflicts: Strong sense of entitlement, equality should trump hierarchy, impatience, unfair or condescending leaders

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THE MYTHS

•Millennials care more (or less) about money than other generations

•Millennials are disrespectful of authority

•Millennials aren’t loyal

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June 15-18 • Moscone Convention Center • San Francisco

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Technology Revolution

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Exxon Valdez Oil Spill

September 11, 2001

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Environmental Impact Awareness

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Schoolyard Violence

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The Great Recession

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Rise of Social Media

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Diversity and Culture

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The Millennial Dream

• Renting vs. Buying

• Student Debt Crisis

• Immersive Experiences

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Personality Traits of a Millennial Leader

• Confident

• Self-Expressive

• Liberal

• Upbeat and Open to Change

• Respectful of Elders

• Most Educated Generation

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The Profile of a Millennial Leader

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Leading through Technology

• Expects Technology in the Workplace

• Streamlined Workflow Process

• Transparency = Trust

• Robust problem solvers

• Fearless “let’s solve this” trait

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Leading with the Heart• Desire to help others succeed

• 50% of millennials define leadership as empowering others

• Feel like they have something to prove• 5% are driven by money and 1% driven by power

• Future oriented

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Leading with Purpose

• 60% of aspiring millennial leaders want to challenge and inspire with purpose and excitement

• Motivated by meaning• 77% of millennials stated that their ability to excel in their job is contingent

upon deriving meaning from their work

• Meaningful work

• Social causes

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Making Leadership Fit

• Value flexible work schedules

• Work/Life balance

• Embracing collaboration

• Utilizing a network of ideas

• Age is not a trait

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Filling in the Gaps

• Understanding of experience gap• 53% of millennials are eager to learn from mentors

• Seeking company-sponsored mentor programs

• Reflective of self, work and community

• Looking for higher purpose

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DID YOU KNOW…..

• 3/4 of millennials made a compromise when they took their first jobs

• Only 18% of them believe there is a long term future for them in organization they are currently employed

http://www.google.com/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&ved=0ahUKEwiT64_rhuDMAhUM0oMKHYILBRAQjRwIBw&url=http://www.business2community.com/human-resources/millennials-in-the-workplace-why-they-matter-and-what-they-want-0583075&psig=AFQjCNGMjLOhwbh630Y1LQmKcDWJnySgpA&ust=1463538196610520

http://www.google.com/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&ved=0ahUKEwiT64_rhuDMAhUM0oMKHYILBRAQjRwIBw&url=http://www.business2community.com/human-resources/millennials-in-the-workplace-why-they-matter-and-what-they-want-0583075&psig=AFQjCNGMjLOhwbh630Y1LQmKcDWJnySgpA&ust=1463538196610520

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WHAT MILLENNIALS WANT….

https://www.google.com/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&ved=0ahUKEwihytDOj-DMAhWB24MKHbJsDAoQjRwIBw&url=https://leaderchat.org/2013/01/24/four-considerations-in-building-trust-with-millennials/&psig=AFQjCNGWdUhMvjXn9hwQLrgarDTZ23F67A&ust=1463540414679564

https://www.google.com/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&ved=0ahUKEwihytDOj-DMAhWB24MKHbJsDAoQjRwIBw&url=https://leaderchat.org/2013/01/24/four-considerations-in-building-trust-with-millennials/&psig=AFQjCNGWdUhMvjXn9hwQLrgarDTZ23F67A&ust=1463540414679564

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4 THINGS MILLENNIALS WANT

1. Work Life Balance

2. Coaching and Development

3.Faster Career Progression

4. Want to make a difference in the organization and community

https://www.google.com/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&ved=0ahUKEwjKmP2akeDMAhUH3IMKHYvSALEQjRwIBw&url=https://ihumanmedia.com/2015/09/14/gen-x-millennials-vs-baby-boomer-real-estate-baby-work-travel-politics-shopping/&psig=AFQjCNGWdUhMvjXn9hwQLrgarDTZ23F67A&ust=1463540414679564

https://www.google.com/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&ved=0ahUKEwjKmP2akeDMAhUH3IMKHYvSALEQjRwIBw&url=https://ihumanmedia.com/2015/09/14/gen-x-millennials-vs-baby-boomer-real-estate-baby-work-travel-politics-shopping/&psig=AFQjCNGWdUhMvjXn9hwQLrgarDTZ23F67A&ust=1463540414679564

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What Millennials Want

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http://www.google.com/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&ved=0ahUKEwi1ma_nj-DMAhUj7oMKHcsyDP4QjRwIBw&url=http://www.phillymag.com/articles/wed-rather-boss/&psig=AFQjCNGWdUhMvjXn9hwQLrgarDTZ23F67A&ust=1463540414679564

http://www.google.com/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&ved=0ahUKEwi1ma_nj-DMAhUj7oMKHcsyDP4QjRwIBw&url=http://www.phillymag.com/articles/wed-rather-boss/&psig=AFQjCNGWdUhMvjXn9hwQLrgarDTZ23F67A&ust=1463540414679564

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1. Capitalize on millennials social media talent2. Provide the opportunity to work in teams3. Update work space that encourages collaboration4. Let them showcase their individuality

CREATING THE RIGHT ENVIRNOMENT

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http://www.google.com/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&ved=0ahUKEwjc4sjWkeDMAhVF2IMKHbldDl8QjRwIBw&url=http://www.adamsinsurance.com/content/motivating-millennials-workplace&psig=AFQjCNGWdUhMvjXn9hwQLrgarDTZ23F67A&ust=1463540414679564

http://www.google.com/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&ved=0ahUKEwjc4sjWkeDMAhVF2IMKHbldDl8QjRwIBw&url=http://www.adamsinsurance.com/content/motivating-millennials-workplace&psig=AFQjCNGWdUhMvjXn9hwQLrgarDTZ23F67A&ust=1463540414679564

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Old School vs. New School

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Old School vs. New School

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Successful Tips to Managing Millennials

• Hire them for their attitude not their experience

• Listen to them and provide feedback

• Provide flexibility

• Provide variety of responsibilities - Millennial employees are multi-taskers on a scale you’ve never seen before

• Capitalize on the millennial’s electronic literacy

• Provide work life balance

• Provide leadership and mentorship

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Millennial Management

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http://www.google.com/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&ved=0ahUKEwiZ-7aXj-DMAhVKyoMKHYZRAdQQjRwIBw&url=http://www.peoplethink.biz/category/multi-generational-workforce/&psig=AFQjCNGWdUhMvjXn9hwQLrgarDTZ23F67A&ust=1463540414679564

http://www.google.com/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&ved=0ahUKEwiZ-7aXj-DMAhVKyoMKHYZRAdQQjRwIBw&url=http://www.peoplethink.biz/category/multi-generational-workforce/&psig=AFQjCNGWdUhMvjXn9hwQLrgarDTZ23F67A&ust=1463540414679564

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June 15-18, 2016

Moscone Convention Center

San Francisco

Thank You

#NAAEduConfPlease feel free to tweet us!

Jeannette Cox

Jordan Havonec

Melissa Smith @melissalsmith03

June 15-18, 2016 Moscone Convention Center Next Generation ... · Moscone Convention Center Next Generation Leaders San Francisco Developing Millennials for Success Jeannette Cox,

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