July 2021 Every month, the Udemy Business team analyzes and shares trends based on what employees are learning across our thousands of customers around the world. With access to billions of data points, we can provide a unique perspective on the necessary skills modern employees need to thrive in today’s dynamic workforce. Workplace Learning Trends Report Highest Topic Consumption Surges by Country Canada 1. Google Cloud Associate Engineer 198% 2. Penetration Testing 153% 3. Google Cloud Pro. Architect 140% United States 1. System Design Interview 2,004% 2. Databricks 381% 3. Java Collections Framework 284% Mexico 1. ASP .NET Core 241% 2. SQL Server 148% 3. Communication Skills 88% Brazil 1. Data Science 164% 2. Machine Learning 155% 3. Git 136% United Kingdom 1. Next.js 44% 2. Apache Airflow 36% 3. Unreal Engine 35% Germany 1. Mockito 147% 2. English Language 144% 3. CCNA 200-301 139% France 1. Functional Programming 152% 2. Scala 83% 3. Hibernate 79% Spain 1. User Experience Design 81% 2. Data Modeling 64% 3. Java SE 64% India 1. GRE 795% 2. Cellular Networking 265% 3. Google Cloud Pro Architect 264% South Korea 1. Apache Kafka 45% 2. Vuex 39% 3. Game Development Fundamentals 29% Australia 1. Scrum 235% 2. Agile 148% 3. AWS Certified Developer Associate 133% Japan 1. English Conversation 788% 2. Eclipse IDE 750% 3. Business Analytics 406% 359% Increase in Databricks Professional Services 206% Increase in AutoCAD Government 127% Increase in Manager Training Entertainment & Media Surging Skills & Courses by Industry Featured course : Jaiprakash Pandey’s The Complete AutoCAD 2018-21 Course Featured course : Lawrence Miller’s New Manager Training in Essential Skills Featured course : Wadson Guimatsa’s Apache Spark 3– Databricks Certified Developer 0 400 800 1200 1600 Verilog HDL Programming Social Media Management CCNP Security Salesforce Certified Sales Consultant Pentaho GRE Databricks Certified Developer Informatica PowerCenter Apigee System Design Interview 1,670% 1,033% 1,031% 778% 769% 690% 521% Top 10 Surging Tech Skills 440% 392% 360% Data shows the increase in topic consumption between June and July 2021 on Udemy Business Top 10 Surging Soft Skills 0 50 100 150 200 250 Productivity Apps Negotiation Empowerment Career Coaching Logic Customer Experience Management Conversation Skills Sales Management Charisma Coaching Data shows the increase in topic consumption between June and July 2021 on Udemy Business 252% 186% 163% 158% 109% 70% 66% 51% 45% 40% Talking to Your Employees About Stress at Work – Deborah Grayson Riegel 1 2 3 4 5 Top 5 Recently Added Courses Your Customer Service Toolbox: Best Practices for Beginners – Jenny Dempsey SharePoint 365 for Power Users – Jack Hyman Enterprise Architecture by Example – Chris B Behrens Hybrid Work Management: How to Manage a Hybrid Team – Hassan Osman Instructor Spotlight Hassan Osman Hassan has been managing projects and virtual teams for the past 15+ years. He’s also a Director at Cisco Systems, where he leads Project and Program Management teams on delivering complex projects for Cisco's customers. Hassan is also an author of four team management books, including Influencing Virtual Teams, Don't Reply All, Project Kickoff, and Effective Delegation of Authority. Data shows the increase in topic consumption between June and July 2021 on Udemy Business Another way to think about a negotiation is simply a conversation with multiple outcomes. From conversations around work/life boundaries to discussions about staying remote, many employees are finding themselves negotiating. With an increase in consumption of courses on negotiation skills, Udemy instructor Alexa Fischer shares best practices to be successful: Alexa Fischer Udemy Confidence and Communication Instructor When presenting your point of view, it’s always a good idea to offer at least three options that you’re willing to consider. If you’re prepared with both some options to consider, plus the reasons behind your suggestions, you set the groundwork for a productive conversation. Another way to think about a negotiation is simply a conversation with multiple outcomes. The only downside to negotiating is if you are unwilling to listen and be collaborative about the solution. If you have a take-it-or- leave-it attitude, that’s not a negotiation, it’s likely a ticket to finding a new job. When you’re negotiating with your boss, it’s a good idea to speak from your perspective, using phrases like: • “I experienced..” • “From my perspective…” • “This is what I discovered…” “