July 2012 - Performance Report

TAYSIDE POLICE

Contents

Welcome

This performance report covers a range of force performance and is available on the force web site every month. It provides an overview of local performance results and pub-lic feedback. Areas covered are:

- Dundee Local Policing Area

- Angus Local Policing Area

- Perth & Kinross Local Policing Area

The report incorporates information from local Inspectors about what they are doing to tackle crime and antisocial behaviour in your community. Results are presented at Section (local community ) level.

VISION AND

VALUES

STANDARDS

OF SERVICE

COMMUNITY

PRIORITIES

ENGAGE

AND LISTEN

REVIEW

RESULTS

MANAGE

RESOURCES

JULY 2012

Introduction 3

Background 4

Guidance 5

Summary of Results 6

Policing Tayside 9

Policing Dundee 13

Policing Angus 21

Policing Perth & Kinross 29

Resources & Assets 36

2

3

DELIVERING LOCAL POLICING

B uilding public confidence and trust is how Tayside Police aims to improve satisfaction with the quality of service provided to its communities. This is achieved through the effec-tive delivery of policing services which meet the needs of local communities. It is about ease of access to services, giving the public a voice in order to influence how the force responds to is-sues that matter to them, delivering appropriate and robust interventions, working with partners, providing feedback to the public and keeping them informed of progress and improvement.

C orporate support forms an important role in ensuring that appropriate resources are in place to deliver an efficient and effective service to the public. The force uses performance indicators to gather information about performance, quality of ser-vice and public perception. These are listed below. They are derived from priorities identified through the annual strategic assessment and also include issues, such as housebreaking and vandalism, identified through public feedback. The challenging economic climate means that robust monitoring and reporting processes are instrumental in ensuring that the force is on track to deliver its objectives within the resources available.

Key Performance Indicators

1. Standards of Service

• First Contact : overall satisfaction rating

• First Contact: caller provided with the name of the call handler

• Proportion of people who received an update on the progress of their enquiry

• Overall customer experience of the service provided by the police

2. Crime and Detection Rates

• Violent Crime

• Robbery

• Vandalism

• Domestic Housebreaking

3. Road Casualties

4. Proportion of working time lost to sickness absence

In addition, a programme of regular surveys tests local public opinion on how neighbourhoods are policed in order that where action is required, it can be initiated in a timely manner.

Introduction

4

Background

P erformance Indicators are derived from detailed policing plans and busi-

ness plans outlining what Local Policing Ar-eas and supporting departments intend to deliver in support of the priorities set out in the three-year Tayside Policing Plan 2011-2014. These form the basis for this per-formance publication. Two community priorities: ‘Public Safety’ and ‘Public Reassurance’, underpin the policing plan . Analysis of data and context

1 with respect

to performance indicators, combined with the outputs from public consultation, pro-vide an indication of the extent to which the force is succeeding in contributing to im-proved community outcomes.

What this will tell us about performance

Tayside Police Key Performance Indicators

help the force define and measure progress

toward the achievement of standards of

service and force objectives.

Monitoring results over the longer term al-

lows the force to see where sustained im-

provement occurs, or identifies challenges

which require to be addressed.

Consulting, engaging and listening Public consultation and feedback runs as a thread throughout performance manage-ment and provides information that lets us know whether we are doing things right. ‘Customers’ include our staff. FOOTNOTE: 1.Context Indicators are not measures of performance per se; rather they provide additional background infor-mation in relation to the demands placed upon the force and the environment in which it operates.

5

Guidance

INTERPRETATION OF RESULTS

B aselines for improvement adopt the methodology used in previous years,

incorporating the most recent three years average performance as a starting point for improvement. For some KPIs a slight adjustment is ap-plied to the three-year average target which may take account of developing trends or patterns over the last 36 months. The target may be adjusted up or down ac-cordingly to ensure that it is both challeng-ing and realistic in terms of achievement . Improvement Targets are agreed annually through a process of consultation with terri-torial commanders and heads of depart-ments. These are ratified by the Force ex-ecutive and Tayside Joint Police Board.

R esults are colour-coded against the following criteria: Results are presented as a ‘Dashboard’ for ease of viewing. Further context is pro-vided at the beginning of the document as a summary. Behind the scenes, results over time are monitored using charts, to which upper and lower control limits are applied.

P erformance reporting. Where performance is adhering to the

‘norm’, i.e. remaining within upper and lower control limits, minimal reporting takes place. Areas of concern or exceptional

performance, lying outwith the upper or lower control limits, is commented upon in the summary. In addition, areas of police business not contained within the key performance indi-cators (such as fleet, health and safety, staff development) are reported on in dashboard style, subject to data being available, with a view to producing a bal-anced view of organisational activity. This promotes the diverse range of services that support operational policing.

P ublication of Performance Results. This document is published monthly on

the force web-site in accordance with the statutory requirement under Section 13 of the Local Government (Scotland) Act 2003 which covers public performance reporting in relation to the publication of performance information and evidence of continuous im-provement.

On or above target Below target

6

1. STANDARDS OF SERVICE Three out of four customer satisfaction targets were achieved for the period April to July 2012, with par-ticular attention drawn to the ‘updating the public’ indicator where results exceeded the 2012/13 target set at 65.0% by 7.3 percentage points finalising at 72.3%. Overall satisfaction at first contact evidenced a 2.8 percentage point improvement compared to the same period the previous year rising from 92.6% to 95.4% and exceeded the force target set at 94.0% by 1.4 percentage points. The proportion of respondents who were provided with the name of the person dealing with their en-quiry also improved from 82.9% in 2011/12 to 85.0% in 2012/13 and achieved the target set at 85.0% ex-actly. Significant improvements were evident in relation to service users receiving an update on the progress of their enquiry increasing 14.6 percentage points to 72.3% compared to 57.7% in 2011/12. This result exceeded the target of 65.0% by some margin. Further analysis undertaken on this indicator high-lighted that 84.4% of customers who had reported a crime were updated on progress with their enquiry with a lesser proportion, 51.1%, of those who had made contact for reasons other than to report a crime, confirming that they had received an update. Satisfaction with the overall service provided by Tayside Police returned an improvement of 3.3 per-centage points compared with the commensurate figure the previous year, rising from 81.2% to 84.5% and again achieved the target set for 2012/13 of 85.0%.

2. CRIME Performance in relation to overall crime groups : • Violent crime (Group 1) - a decrease of 15.1% (26 crimes)

• Crimes of indecency (Group 2) - a decrease of 9.5% (14 crimes)

• Crimes of dishonesty (Group 3) - a decrease of 3.9% (122 crimes)

• Malicious mischief, vandalism etc (Group 4) - a reduction of 17.3% (279 crimes)

(Data was sourced directly the crime reporting system on 2 August and may differ slightly to other published results due to some reclassification of crimes and any additional ‘no crime’

status being applied in the intervening period.)

The force achieved 6 out of 9 crime-related targets for violent crime, robbery and vandalism - recorded crime and detection rates. This was an improvement on last month when robbery recorded crime failed to achieve target.

The detection rate for groups 1 to 4 crimes (44.1%) failed to achieve target by 4.5 percentage points and a further 113 detections would have been required in order to achieve target. Similarly, with domestic housebreaking, the detection rate of 30.9% just failed to achieve the target of 31.0% and, tantalis-ingly, just one more detection would have produced an ‘on-target’ result. The only area of recorded crime that did not achieve target was housebreaking: 249 domestic house-breakings were recorded this year, 41 more than last year.

3. COMMUNITY POLICING The community policing questions are replicated in both the Service Satisfaction and Public Perception surveys in order to compare perceptions of commu-nity policing from a service user perspective (those who have had direct contact with the police) and the wider general public. To date, 1200 service satisfaction and public per-ception surveys have been distributed, with re-sponse rates of 36.7% and 29.4% respectively. Results quoted below represent the views of service users (Service Satisfaction Survey respondents) with comparative results for wider public opinion Public Perception survey respondents) included in parentheses. • 50.9% (52.2%) of service users thought that

the current level of police patrols in their neighbourhood was ‘about right’ for their com-munity needs. Conversely, 48.5% (47.8%) felt it was ‘too little’ and a minimal 0.6% (0.0%)believed that there was ‘too much’ patrolling.

• The majority of respondents, 78.3% (76.7%),

felt reassured when they witnessed an officer on patrol in their neighbourhood whilst 4.9% (6.3%) stated that it caused them concern.

• Almost three out of ten respondents, 28.4%

(10.4%), confirmed that they were able to rec-ognise their community officer either by name,

Summary of results: April 2012 - July 2012

7

sight or both. A further 15.8% (15.3%), al-though unable to identify their local officer by sight or name, knew how to contact them should the need arise.

• 35.3% (50.1%) of residents stated that they

would like to know the identify of the commu-nity officers who looked after their neighbour-hood whilst interestingly a fifth, 20.5% (24.2%), did not feel there was a need for them to know their community officers.

• ‘Local newspapers’ (local newspapers) were

the preferred medium for respondents to be kept informed about actions being taken by officers in their communities.

• 67.1% (56.2%) of service users agreed that

officers understood the issues that mattered in their neighbourhoods and 61.0% (46.0%) felt that officers were dealing with such matters. Overall, 69.5% (61.6%) of respondents had confidence in the police in their neighbour-hood.

• Taking everything into account, 70.7%

(64.9%) of service users thought that commu-nity officers were doing a ‘good’ or ‘very good’ job in their area.

4. TELEPHONE RESPONSE Between April and the end of July, 15763 emer-gency calls were received, with 90.4% answered within 10 seconds. This result shows a diminishing trend since the beginning of the year when 93.7% of calls were answered within 10 seconds (target 90%). In total, 80573 non-emergency calls were received, with 71.1% answered within 40 seconds

5. SICKNESS ABSENCE The absence rate for police officers was 3.2% at the end of July and met the target of 4.0%. This repre-sents 2.2 days lost on average per office The police staff result at 4.8% was a deterioration on the 3.4 recorded at the same time last year and failed to meet the target of 4.0%. However, the July result was a slight improvement on the result at the end of last month (4.9%). This represents 3.5 days lost on average per police staff member.

6. ROAD CASUALTIES Between April and July 6 adult fatalities were re-corded, exactly the same number as last year. A further 54 people were seriously injured (76 last year), four of which were children. The total number of people killed or seriously injured (60) was 22 fewer than at the same time last year. From April 2011, the force adopted the govern-ment’s Road Safety Framework Targets to the year 2020.

7. PUBLIC PERCEPTION OF CRIME Up-to-date survey results showed that nine out of ten respondents in Tayside, 90.0%, perceived their neighbourhood to be a safe place to live. This indi-cates a reduction of 2.1 percentage points com-pared to the same period the previous year when 92.1% of respondents were of the same opinion. Whilst opinions remained fairly static between this year and last in relation to those who felt that crime levels had remained the same during the period – six out of ten respondents - a 4.1 percentage point improvement was recorded for those who felt that crime had decreased rising from 11.2% to 15.3% and similarly, a minimal 2.8 percentage point reduc-tion in those who felt that crime had increased, fal-ling from 25.0% to 22.2%. The main issues of concern to residents when asked to nominate these were ‘dangerous/careless driving’, 25.4% (21.5%), followed by ‘antisocial be-haviour’, 21.5% (26.0%) and ‘drug dealing/drug abuse’, 19.1% (14.0%). This provides a similar rep-resentation of concerns as in the previous year with only ‘dangerous/careless driving’ and ‘antisocial be-haviour’ changing position. In terms of prevalence of crime in local neighbour-hoods, almost four in ten respondents, 38.8% (46.3%) said that ‘antisocial behaviour’ was a com-mon problem in their local area, followed by ‘vandalism/graffiti’, 35.7% (37.1%) and ‘dangerous/careless driving’, 31.0% (33.7%). This result indi-cates that opinions mirrored those of the previous year. 36.0% (36.5%) of respondents confirmed that they were concerned at becoming a victim of crime in their area and when asked to comment on what caused them most concern, ‘housebreaking’, 45.8%

8

(47.0%), followed by ‘antisocial behaviour’, 39.8% (47.0%), were the main issues. Feeling safe walking alone in local neighbourhoods evidenced a decline in confidence, whereby 92.5% (95.1%) of the public felt safe during the day and 55.8% (63.8%) felt safe after dark. A minority 1.4% of residents stated that a fear of crime prevented them from taking part in their every-day activities. This represents a reduction of 3.8 percentage points compared to the 5.2% recorded-last year. Service Delivery When asked to provide views on Tayside Police ser-vice delivery, first in terms of the importance of cer-tain activities and then how well those activities were executed, every aspect of service delivery evi-denced an improvement in performance compared to the same period the previous year. This included responding to local emerging issues, tackling and preventing crime, supporting victims, working with young people, dealing with antisocial behaviour and policing public events. In particular, ‘providing a visible presence’ returned an improvement of 12.8 percentage points, rising from 41.2% in 2011/12 to 54.0% .

9

POLICING TAYSIDE

KEY PERFORMANCE INDICATORS

Tayside Land Area: 7,528 square kilometres Population: 405,720 Police Officers: 1258 Police Staff: 543 Special Constables: 172 Mid year population estimates - most recent - published by The General Register Office for Scotland on 30 June 2011 Staff profile as at 31 March 2012 and is based upon headcount - which includes full and part-time working.

Dundee Local Policing Area

Population 145,570 Land area 60 sq km

Angus Local Policing Area

Population 110,630 Land area 2,182 sq km Perth & Kinross

Local Policing Area Population 149,520

Land area 5,286 sq km

CUSTOMER SATISFACTION:

2012-13 Target

2012-13 Result

2011-12 Result

% / p

p Change

2012-13 Target

2012-13 Result

2011-12 Result

%/pp Change

2012-13 Target

2012-13 Result

2011-12 Result

%/pp Change

2012-13 Target

2012-13 Result

2011-12 Result

%/pp Change

(*denotes a statistically significant change in results)

First Contact: Overall satisfaction rating for service provided at first contact

94.0% 95.4% 92.6% 2.8 94.0% 93.9% 88.4% 5.5 94.0% 98.2% 89.4% 8.8* 94.0% 97.8% 98.5% -0.7

First Contact:% of respondents provided with the name of the person dealing with their enquiry

85.0% 85.0% 82.9% 2.1 85.0% 83.1% 77.9% 5.2 85.0% 87.1% 87.3% -0.2 85.0% 85.1% 84.8% 0.3

Updating the Public: Overall % of customers who received an update on the progress of their enquiry

65.0% 72.3% 57.7% 14.6* 65.0% 71.7% 58.2% 13.5* 65.0% 76.1% 56.8% 19.3* 65.0% 70.4% 57.9% 12.5*

% customers who received an update following their

contact to report a crime~ 84.4% 71.6% 12.8 ~ 79.7% 71.2% 8.5 ~ 88.7% 75.0% 13.7 ~ 85.3% 69.8% 15.5

% customers who received an update following their

contact for reasons other than to report a crime~ 51.1% 42.4% 8.7 ~ 56.4% 44.2% 12.2 ~ 50.0% 39.0% 11.0 ~ 48.4% 43.1% 5.3

Customer Experience: Overall satisfaction rating of the service provided by Tayside Police

85.0% 84.5% 81.2% 3.3 85.0% 81.5% 76.9% 4.6 85.0% 92.1% 82.4% 9.7* 85.0% 82.0% 84.4% -2.4

(Response Rate)

CRIME Groups 1-4 crime includes: Group 1 - Violent Crime; Group 2 - Sexual offences; Group 3 - Dishonesty and Group 4 - Fire-raising, malicious Mischief etc.

Groups 1-4 recordedNo

target4654 5095 -8.7%

No

target2273 2621 -13.3%

No

target1046 1085 -3.6%

No

target1335 1389 -3.9%

- Detection rate 46.5% 44.1% 48.5% -4.5 45.5% 45.8% 47.9% -2.0 47.5% 44.3% 47.5% -3.2 48.0% 40.9% 50.6% -9.7

Violent Crime recorded 520 146 172 -15.1% 273 67 91 -26.4% 104 27 23 17.4% 143 52 58 -10.3%

- Detection rate 85.0% 87.0% 85.5% 1.5 80.0% 83.6% 81.3% 2.3 91.0% 96.3% 91.3% 5.0 93.0% 86.5% 89.7% -3.1

Robbery recorded 133 38 39 -2.6% 89 19 22 -13.6% 8 1 2 -50.0% 36 18 15 20.0%

- Detection rate 70.0% 94.7% 61.5% 33.2 62.0% 100.0% 45.5% 54.5 85.0% 100.0% 100.0% *** 80.0% 88.9% 80.0% 8.9

Vandalism recorded 4650 1237 1494 -17.2% 2300 555 769 -27.8% 1250 377 380 -0.8% 1100 305 345 -11.6%

- Detection rate 31.0% 31.4% 31.9% -0.6 28.0% 28.8% 29.3% -0.4 32.0% 32.4% 34.7% -2.4 34.0% 34.8% 34.8% 0.0

Domestic Housebreaking recorded 700 249 208 19.7% 445 163 126 29.4% 95 28 30 -6.7% 160 58 52 11.5%

- Detection rate 31.0% 30.9% 40.9% -9.9 28.0% 33.7% 41.3% -7.5 33.0% 28.6% 53.3% -24.8 33.0% 24.1% 32.7% -8.6

440/1200 (36.7%) 137/432 (31.7%) 117/336 (34.8%) 186/432 (43.1%)

KEY PERFORMANCE RESULTS SCORECARD APRIL 2012 - JUL 2012

POLICING DUNDEEPOLICING TAYSIDE POLICING ANGUS POLICING PERTH & KINROSSKEY

On or above 3 year averageBelow 3 year average

2012-13 Target

2012-13 R

esult

2011-12 Result

% / p

p Change

2012-13 Target

2012-13 R

esult

2011-12 Result

%/pp Change

2012-13 Target

2012-13 R

esult

2011-12 Result

%/pp Change

2012-13 Target

2012-13 R

esult

2011-12 Result

%/pp Change

ROAD CASUALTIES

People killed 26 6 6 0.0% N/A 0 0 *** N/A 3 1 200.0% N/A 3 5 -40.0%

People seriously injured 222 54 76 -28.9% N/A 11 21 -47.6% N/A 14 15 -6.7% N/A 29 40 -27.5%

Children killed 1 0 0 *** N/A 0 0 *** N/A 0 0 *** N/A 0 0 ***

Children seriously injured 25 4 13 -69.2% N/A 2 5 -60.0% N/A 1 6 -83.3% N/A 1 2 -50.0%

RESOURCES

Sickness Absence - police officers 4.0% 3.2% 3.8% -0.6 4.0% 3.9% 2.9% 1.0 4.0% 3.6% 5.5% -1.8 4.0% 2.7% 5.0% -2.2

Sickness Absence - police staff 4.0% 4.8% 3.4% 1.4 4.0% 3.3% 4.1% -0.7 4.0% 5.3% 5.0% 0.2 4.0% 3.9% 3.2% 0.7

KEY PERFORMANCE RESULTS SCORECARD APRIL 2012 - JUL 2012 continued

VISION AND

VALUES

STANDARDS OF

SERVICECOMMUNITY

PRIORITIES

ENGAGE

AND LISTEN

REVIEW

RESULTSMANAGE

RESOURCES

KEY

On or above 3 year averageBelow 3 year average

POLICING DUNDEEPOLICING TAYSIDE POLICING ANGUS POLICING PERTH & KINROSS

12

TAYSIDE CRIME IN MORE DETAIL PERIOD APRIL to JULY 2011/2012 2012/2013 July Alone

CRIME CLASSIFICATIONMade

known

DETECTIONS

number %

Made

known

DETECTIONS

number %

INC./DEC.

number %

Made

known

DETECTIONS

number %

GROUP 1 ~ Crimes of ViolenceMurder 4 4 100.0% 4 5 125.0% 0 0.0% 1 1 100.0%

Attempted Murder 24 21 87.5% 13 13 100.0% -11 -45.8% 4 5 125.0%

Culpable Homicide 0 0 - 0 0 - 0 - 0 0 -

Serious Assault 60 52 86.7% 58 46 79.3% -2 -3.3% 17 12 70.6%

Robbery (Incl attempts) 39 24 61.5% 38 36 94.7% -1 -2.6% 7 7 100.0%

Child Cruelty/Neglect 32 34 106.3% 25 24 96.0% -7 -21.9% 9 8 88.9%

Pos of Firearm with intent to endanger life 1 1 100.0% 0 0 - -1 -100.0% 0 0 -

Abduction 3 3 100.0% 3 1 33.3% 0 0.0% 2 0 0.0%

Threats 8 7 87.5% 4 1 25.0% -4 -50.0% 2 0 0.0%

Others 1 1 100.0% 1 1 100.0% 0 0.0% 0 0 -

GROUP 1 - TOTAL 172 147 85.5% 146 127 87.0% -26 -15.1% 42 33 78.6%

GROUP 2 ~ Crimes of IndecencyRape 26 18 69.2% 25 12 48.0% -1 -3.8% 7 2 28.6%

Assault with intent to rape 0 0 - 3 2 66.7% 3 - 1 2 200.0%

Indecent assault 72 51 70.8% 45 40 88.9% -27 -37.5% 8 6 75.0%

Lewd & Libidinous practices 12 10 83.3% 7 14 200.0% -5 -41.7% 1 5 500.0%

Public Indecency 18 9 50.0% 15 12 80.0% -3 -16.7% 4 2 50.0%

Others 20 15 75.0% 39 35 89.7% 19 95.0% 9 10 111.1%

GROUP 2 - TOTAL 148 103 69.6% 134 115 85.8% -14 -9.5% 30 27 90.0%

GROUP 3 ~ Crimes of DishonestyHousebreaking ~ domestic dwelling 208 85 40.9% 249 77 30.9% 41 19.7% 53 18 34.0%

Housebreaking ~ domestic non-dwelling 91 16 17.6% 82 14 17.1% -9 -9.9% 31 8 25.8%

Housebreaking ~ commercial 106 46 43.4% 126 44 34.9% 20 18.9% 36 14 38.9%

Theft, attempt theft from locked premises/property 61 20 32.8% 80 22 27.5% 19 31.1% 15 7 46.7%

Theft, attempt theft from locked motor vehicle 163 46 28.2% 105 38 36.2% -58 -35.6% 35 11 31.4%

Theft, attempted theft of a motor vehicle 112 60 53.6% 84 39 46.4% -28 -25.0% 28 12 42.9%

Convicted thief in poss.of tools etc. w.i. to steal 5 5 100.0% 7 7 100.0% 2 40.0% 1 1 100.0%

In building with intent to steal 63 55 87.3% 41 39 95.1% -22 -34.9% 6 6 100.0%

Theft 2014 1145 56.9% 1845 913 49.5% -169 -8.4% 499 212 42.5%

Theft from motor vehicle 130 54 41.5% 100 6 6.0% -30 -23.1% 27 2 7.4%

Reset 20 21 105.0% 21 23 109.5% 1 5.0% 5 6 120.0%

Embezzlement 8 7 87.5% 1 1 100.0% -7 -87.5% 0 0 -

Fraud 163 112 68.7% 219 110 50.2% 56 34.4% 59 31 52.5%

Others 16 7 43.8% 78 24 30.8% 62 387.5% 40 4 10.0%

GROUP 3 - TOTAL 3160 1679 53.1% 3038 1357 44.7% -122 -3.9% 835 332 39.8%

GROUP 4 ~ Malicious Mischief, vandalism etc.Fireraising 56 16 28.6% 49 28 57.1% -7 -12.5% 10 3 30.0%

Malicious Damage/Vandalism 1494 477 31.9% 1237 388 31.4% -257 -17.2% 327 95 29.1%

Others 65 51 78.5% 50 36 72.0% -15 -23.1% 16 9 56.3%

GROUP 4 - TOTAL 1615 544 33.7% 1336 452 33.8% -279 -17.3% 353 107 30.3%

SUB-TOTAL OF GROUPS 1 TO 4 5095 2473 48.5% 4654 2051 44.1% -441 -8.7% 1260 499 39.6%

GROUP 5 ~ Other crimesPublic mischief & wasting police time 42 42 100.0% 25 24 96.0% -17 -40.5% 7 6 85.7%

Escape or rescue from police custody or prison 5 5 100.0% 9 9 100.0% 4 80.0% 3 3 100.0%

Resisting arrest or obstructing police officer 101 102 101.0% 91 91 100.0% -10 -9.9% 33 33 100.0%

General attempts to pervert the course of justice 39 38 97.4% 31 31 100.0% -8 -20.5% 8 7 87.5%

Sex Offenders' register offences 2 1 50.0% 1 1 100.0% -1 -50.0% 0 0 -

Bail - Fail to keep conditions 256 248 96.9% 250 239 95.6% -6 -2.3% 73 66 90.4%

Possession of offensive weapons 133 129 97.0% 82 82 100.0% -51 -38.3% 25 26 104.0%

Drugs - supply, with intent to supply etc 99 96 97.0% 90 92 102.2% -9 -9.1% 24 24 100.0%

Drugs - personal possession 1036 1018 98.3% 909 907 99.8% -127 -12.3% 485 484 99.8%

Drugs - manufacture etc 20 22 110.0% 25 22 88.0% 5 25.0% 8 6 75.0%

Others 51 43 84.3% 33 29 87.9% -18 -35.3% 12 10 83.3%

GROUP 5 - TOTAL 1784 1744 97.8% 1546 1527 98.8% -238 -13.3% 678 665 98.1%

TOTAL OF GROUPS 1 TO 5 6879 4217 61.3% 6200 3578 57.7% -679 -9.9% 1938 1164 60.1%

Please Note: This document is an end of month 'snap-shot' in time and the data may vary from later publications where updates have been taken into consideration.

13

Policing Dundee: Community Summaries ~ April to July 2012

SECTION 1: CITY CENTRE AND MARYFIELD Main areas of public concern: anti-social behav-iour, drug dealing/drug abuse and housebreak-ing

CRIME Highlights

• Reduction of 37.0% in violent crime (10crimes).

• Reduction in vandalism of 36.8% (56 crimes)

Performance alert! • Increase in crimes of dishonesty of 7.5%

(only section in LPA with an increase) • Increase in crimes of domestic house-

breaking of 76.5%, from 17 to 30. (Improvement on the differential at the end of June ~ 154.5%).

DETECTION RATE Highlights

• Best detection rate across the Local Polic-ing Area (LPA) for groups 1-4 at 53.3%

• Improvement in detection rate for violent crime from 70.4% last year to 88.2%, also improvement on end of June result (86.7%)

Performance alert! • Fall of 12.7 percentage points in detection

rate for domestic housebreaking, from 29.4% to 16.7%, lowest across the LPA but an improvement on the end of June result of 14.3%.

STANDARDS OF SERVICE Performance alert!

• Reductions across two out of three meas-ures relating to updating the public.

• Reduction in the percentage of customers who were satisfied with the overall service provided by Tayside Police from 85.0% to 78.1% (June result 82.6%)

PUBLIC PERCEPTION Performance alert!

• A deterioration from 77.8% to 58.8% for people who thought that crime in their neighbourhood had remained the same or improved over the past year (June result 53.8%)

• An increase of 11.3 percentage points from 57.2% to 68.5% in the percentage of resi-dents who expressed concern at becoming a victim of crime in their neighbourhood.

TARGETED COMMUNITY ACTIVITY Inspector Steve Main said: ‘This reporting period saw a large amount of press coverage of four murders in Dundee which undoubt-edly had an impact on public opinion regarding crime in their neighbourhood. All four of these seri-ous crimes have been detected and, on a positive note, the Section 1 area has seen a reduction of 37% in violent crimes and significant increases in detections for violent crimes overall. Domestic housebreaking remains a concern and targeted work is ongoing with these crimes being prioritised for enquiry by a dedicated resource, crime reduction solutions being examined by com-munity officers and increased patrols in highlighted areas. This reporting period also saw an increase in overall dishonesty which is not in keeping with the remain-der of Dundee LPA. Analysis indicates domestic housebreakings, break-ins into allotments in Old Craigie Road and increases in crimes of shoplifting as being the main reasons for the increase. Meet-ings have already been held with allotment manage-ment to discuss improving security of the site and exploring various funding streams. The Community Impact Team South have been tasked with assisting to tackle shoplifting in the Section and work is also ongoing with partners. In addition, target hardening training being organised through the Community Team’

(* Results should be viewed in conjunction with sample size. Changes in results may appear inflated due to the small number of respondents involved.)

14


SECTION 2: LOCHEE AND RYEHILL Main areas of public concern: drug dealing/drug abuse, vandalism/graffiti and anti-social behav-iour

CRIME Highlights

• Reduction of 18.2% in crimes of violence (4 crimes)

Performance alert! • Rise in domestic housebreaking from 28 to

40 (42.9%)


• Robbery detection rate improved dramati-cally from 71.4% to 100%

• Improvement in detection rate for domestic housebreaking from 32.1% to 40.0% - the only section across the LPA to evidence an improvement.

STANDARDS OF SERVICE Highlights

• An improvement of 14.0 percentage points in the percentage of customers who re-ceived an update following their contact to report a crime from 62.5% to 76.5%

• 86.4% of customers expressed overall satis-faction with the service provided, compared to 75.7% at the same time last year.

Performance alert! • A deterioration of 10.5 percentage points in the percentage of customers who received an update following their contact for reasons other than to report a crime

PUBLIC PERCEPTION Highlights

• An improvement from 66.7% to 81.8% for residents who thought the crime rate in their neighbourhood had remained the same or improved over the past year

• 90.0% of respondents stated that they felt safe walking alone in their neighbourhood during the day (a 4.2 percentage point im-provement on last year).

Performance Alert! • 35.1% of residents stated that they felt safe

walking alone in their neighbourhood after dark (a 7.7 percentage point deterioration on last year).

TARGETED COMMUNITY ACTIVITY Sergeant Dave Small said: Over the last few months we have worked closely with our partners in an effort to reduce violent crime in the area we police. This has included utilising the services of community wardens, our own CCTV van, working with staff at licensed premises and also ap-pealing to the general public for any information they may have, not only in relation to violent crime, but any crime for that matter. I am somewhat concerned at the increase in domes-tic housebreakings and am making every effort to increase high visibility patrols in the hot spot areas to reassure the public and prevent any further crimes. Our community officers are always on hand to provide support, advise on any crime prevention matters and can guide people to any outside agen-cies that may be able to assist. Our overall standards of service appear to be rea-sonable, however there is still room for improve-ment. I am well aware that any person who has cause to contact Tayside Police expects to be fully updated at all times and this is something I shall be impressing upon my staff.

SECTION 3: DOWNFIELD AND HILLTOWN Main areas of public concern: drug dealing/abuse, dangerous/careless driving and house-breaking

CRIME Highlights

• Best reduction in LPA for crimes of dishon-esty at 22.3% (90 fewer crimes)

• Reduction of 14.4% in vandalism (29 fewer crimes)

Performance alert!

• Increase of 30.3% in crimes of domestic housebreaking, from 33 to 43. (Differential at the end of June was 66.7%)


15



• 29.7% detection rate for vandalism best across LPA despite being 2.2 percentage points below last year (31.8%)

Performance alert! • 9.7 percentage point fall in detection rate for domestic housebreaking from 51.5% to 41.9%

TARGETED COMMUNITY ACTIVITY Inspector Paul McCord said: ‘We have done very well overall recently providing the community of Coldside and Strathmartine with a high standard of service and enjoying many positive and successful results in tackling crime. Our officers, as I have previously said, were stretched at times with a number of commitments and serious incidents to deal with and I am very proud in the way they re-sponded. We intend to continue this positive action and I note that we will be focussing a large degree of our efforts in relation to catching people who break in to others’ homes and businesses. The misery and fear of hav-ing your home broken into is one that we aim to keep to a minimum and reduce as much as possible. We will target the known individuals who habitually com-mit such crimes and will make sure that every oppor-tunity is taken to disrupt their criminal activities and lock them up when the evidence allows. I would remind our community that crime prevention is the best policy and they should be aware that they need to ensure their property is appropriately secure at all times of the day and night. I would also ask if anyone has any information on persons who are re-sponsible for such awful crimes then please contact your local officers and pass all relevant information on to them.’ STANDARDS OF SERVICE Highlights

• Improvements in all measures of Standards of Service of between 6.9 and 15.4 percent-age points

• 83.3% of customers expressed overall satis-faction with the service provided, compared to 72.5% at the same time last year.


• An improvement from 50.0% to 61.5% for residents who felt safe walking alone in their neighbourhoods after dark

SECTION 4: LONGHAUGH AND BROUGHTY FERRY Main areas of public concern: dangerous/careless driving, anti-social behaviour and drug dealing/drug abuse CRIME Highlights

• Reduction of 54.5% in violent crime (from 22 to 10) - best reduction across LPA

• 52.2% decrease in vandalism (120 crimes)

DETECTION RATE Performance alert!

• 7.5 percentage point drop in detection rate for crimes of dishonesty ~ from 47.1% to 39.5%

• Deterioration in the detection rate for house-breaking from 43.8% to 32.0%


• 80.0% of customers received an update fol-lowing their contact to report a crime com-pared to only 61.1% last year. Also, an im-provement on the end of June figure of 69.2%

• 80.0% of respondents also stated that they had received an update following their con-tact for reasons other than to report a crime. The commensurate figure last year was 25.0%


• 36.4% of residents expressed concern at becoming a victim of crime in their neighbourhood, an improvement of 10.9 percentage points on the 47.3% recorded last year.


16


Performance alert!

• 70.9%% of customers thought crime in their neighbourhood had remained the same or improved over the last year compared to 88.8% last year—a deterioration of 17.1 per-centage points.

TARGETED COMMUNITY ACTIVITY Inspector Kevin Williams said: ‘This report provides a great deal of evidence that the coordinated work of the police and partner agen-cies, along with the support of the local communi-ties across the Section 4 area is helping to lower crime. The overall reduction in Group 1 - 4 crimes of more than 25% is hugely significant as this covers a wide range of crime groups that can blight a commu-nity. This reduction meant that there were signifi-cantly less victims of crime in general and included exceptional performance in certain groupings, such as violent crime and also vandalism, where the num-bers of recorded crimes lowered by over 50%. There was also been a welcome increase in all but one of the customer satisfaction measurements and officers and staff will continue to focus on this in the months ahead. The report provides reassurance for everybody work-ing for safer communities in the Section 4 area that the hard work they have put in so far this year has made a difference. The focus will remain on working together to prevent and detect crime, offering support and reassurance to victims and providing the best service we can to everybody that we serve. We will not become complacent and hopefully we can main-tain the reduction in crime levels on a long term ba-sis."


17

POLICING DUNDEE

CRIME

2012-13 Result

2011-12 Result

% / p

p Change

2012-13 Result

2011-12 Result

%/pp Change

2012-13 Result

2011-12 Result

%/pp Change

2012-13 Result

2011-12 Result

%/pp Change

2012-13 Result

2011-12 Result

%/pp Change

Groups 1-4 2273 2621 -13.3% 673 701 -4.0% 620 652 -4.9% 533 665 -19.8% 447 603 -25.9%

- Detection rate 45.8% 47.9% -2.0 53.3% 59.1% -5.7 46.9% 42.9% 4.0 40.7% 46.3% -5.6 39.1% 42.0% -2.8

Violent Crime (G1) 67 91 -26.4% 17 27 -37.0% 18 22 -18.2% 22 20 10.0% 10 22 -54.5%

- Detection rate 83.6% 81.3% 2.3 88.2% 70.4% 17.9 72.2% 81.8% -9.6 81.8% 90.0% -8.2 100.0% 86.4% 13.6

Indecency (G2) 67 73 -8.2% 35 31 12.9% 11 14 -21.4% 13 18 -27.8% 8 10 -20.0%

- Detection rate 86.6% 65.8% 20.8 97.1% 67.7% 29.4 81.8% 50.0% 31.8 69.2% 77.8% -8.5 75.0% 60.0% 15

Dishonesty (G3) 1534 1626 -5.7% 515 479 7.5% 394 416 -5.3% 314 404 -22.3% 311 327 -4.9%

- Detection rate 47.5% 54.0% -6.5 53.8% 65.3% -11.6 50.5% 50.7% -0.2 41.4% 49.5% -8.1 39.5% 47.1% -7.5

Mal Mischief, vandalism (G4) 605 831 -27.2% 106 164 -35.4% 197 200 -1.5% 184 223 -17.5% 118 244 -51.6%

- Detection rate 32.9% 30.7% 2.2 31.1% 37.2% -6.1 35.5% 22.0% 13.5 32.6% 34.1% -1.5 30.5% 30.3% 0.2

Robbery 19 22 -13.6% 5 6 -16.7% 6 7 -14.3% 4 5 -20.0% 4 4 0.0%

- Detection rate 100.0% 45.5% 54.5 100.0% 16.7% 83.3 100.0% 71.4% 28.6 125.0% 80.0% 45.0 75.0% 0.0% 75.0

Vandalism 555 769 -27.8% 96 152 -36.8% 177 186 -4.8% 172 201 -14.4% 110 230 -52.2%

- Detection rate 28.8% 29.3% -0.4 27.1% 36.2% -9.1 29.4% 21.5% 7.9 29.7% 31.8% -2.2 28.2% 28.7% -0.5

Domestic Housebreaking 163 126 29.4% 30 17 76.5% 40 28 42.9% 43 33 30.3% 50 48 4.2%

- Detection rate 33.7% 41.3% -7.5 16.7% 29.4% -12.7 40.0% 32.1% 7.9 41.9% 51.5% -9.7 32.0% 43.8% -11.8

KEY PERFORMANCE RESULTS: LOCAL POLICING AREA SCORECARD APRIL 2012 - JULY 2012

Caution! Variation in results may appear extreme due to very small numbers of crimes involved. Cells with symbol *** mean that a valid percentage change could not be calculated.

POLICING

DUNDEE

SECTION 1

City Centre and

Maryfield

SECTION 2

Lochee

and Ryehill

SECTION 3

Downfield

and Hilltown

SECTION 4

Longhaugh and

Broughty Ferry

18

POLICING DUNDEE

Customer Satisfaction

2012-13 Target

2012-13 Result

2011-12 Result

% / p

p Change

2012-13 Result

2011-12 Result

%/pp Change

2012-13 Result

2011-12 Result

%/pp Change

2012-13 Result

2011-12 Result

%/pp Change

2012-13 Result

2011-12 Result

%/pp Change


94.0% 93.9% 88.4% 5.5 90.0% 93.8% -3.8 97.4% 90.9% 6.5 94.1% 87.2% 6.9 93.5% 84.8% 8.7

First Contact: % of respondents provided with the name of the person dealing with their

enquiry

85.0% 83.1% 77.9% 5.2 70.0% 88.9% -18.9 85.7% 70.8% 14.9 90.9% 77.3% 13.6 85.0% 81.8% 3.2

Updating the Public: Overall % of customers who received an update on the

progress of their enquiry

65.0% 71.7% 58.2% 13.5 71.4% 76.5% -5.1 66.7% 63.3% 3.4 70.0% 54.6% 15.4 80.0% 46.7% 33.3

% of customers who received an update

following their contact to report a crime79.7% 71.2% 8.5 76.2% 90.0% -13.8 76.5% 62.5% 14.0 87.5% 80.0% 7.5 80.0% 61.1% 18.9


following their contact for reasons

other than to report a crime

56.4% 44.2% 12.2 57.1% 57.1% 0.0 53.8% 64.3% -10.5 50.0% 36.8% 13.2 80.0% 25.0% 55.0


85.0% 81.5% 76.9% 4.6 78.1% 85.0% -6.9 86.4% 75.7% 10.7 83.3% 72.5% 10.8 76.6% 78.8% -2.2

Response Rate

KEY PERFORMANCE RESULTS: DUNDEE LPA SCORECARD - STANDARDS OF SERVICE - APRIL to JULY 2012

31/104 (29.8%)137/432 (31.7%) 32/100 (32.0%) 38/120 (31.7%) 36/108 (33.3%)

POLICING

DUNDEE

SECTION 1

City Centre and

Maryfield

SECTION 2

Lochee

and Ryehill

SECTION 3

Downfield

and Hilltown

SECTION 4

Longhaugh and

Broughty Ferry

Caution should be exercised when interpreting the results at sectional level due to the very small sub-sample sizes.

First Contact

- Improvement in satisfaction with service at first contact from 88.4% to 93.9%.

- Improvement in identifying the person dealing with the enquiry from 77.9% to 83.1%.

Updating the Public

- A statistically significant improvement in updating the public from 58.2% to 71.7%. This result achieves the force target set at 65.0%.

When analysed by reason for contact - 79.7% of those who reported a crime were updated compared to 71.2% the previous year. Similarly, a 12.2 percentage point

improvement was evident in relation to those whose contact was for reasons other than to report a crime whereby 56.4% received an update compared to 44.2% in 2011.

Customer Experience

- Improvement in overall customer experience from 76.9% to 81.5%.

19

POLICING DUNDEE

Public Perception

2012-13

2011-12

Change

2012-13

2011-12

Change

2012-13

2011-12

Change

2012-13

2011-12

Change

2012-13

2011-12

Change

Neighbourhood as a safe

place to live

% of residents who rated their

neighbourhood as a safe place

to live

83.9% 85.7% -1.8 68.5% 78.5% -10.0 87.2% 85.0% 2.2 81.5% 87.5% -6.0 90.9% 87.1% 3.8

Crime in neighbourhood

% of residents who thought that

the crime rate in their

neighbourhood had remained

the same or improved over the

past year

73.2% 80.5% -7.3 58.8% 77.8% -19.0 81.8% 66.7% 15.1 75.0% 82.2% -7.2 70.9% 88.0% -17.1

Feelings of safety

% of residents who felt safe

walking alone in neighbourhood

…During the day 90.7% 89.9% 0.8 84.2% 100.0% -15.8 90.0% 85.8% 4.2 92.5% 87.4% 5.1 93.8% 90.0% 3.8

…After dark 50.0% 54.2% -4.2 41.2% 50.0% -8.8 35.1% 42.8% -7.7 61.5% 50.0% 11.5 62.6% 65.0% -2.4

Concerns at becoming a

victim of crime

% of residents concerned at

becoming a victim of crime in

their neighbourhood

50.0% 51.4% -1.4 68.5% 57.2% 11.3 56.5% 57.1% -0.6 44.4% 50.0% -5.6 36.4% 47.3% -10.9

Top 3 issues that cause most

concern in neighbourhoods

Changes in above concerns

between current and previous

year

Response Rate

Drug dealing/drug abuse (25.0%)

Dangerous/careless driving

(20.0%)

Housebreaking (15.0%)

33/104 (31.7%)120/432 (27.8%) 19/100 (19.0%) 40/120 (33.3%) 28/108 (25.9%)


(39.1%)

Antisocial behaviour (26.1%)




(19.8%)






Vandalism/graffiti (20.0%)


DUNDEE LPA SCORECARD - PUBLIC PERCEPTION ~ APRIL - JULY 2012

Dangerous/careless driving and

antisocial behaviour swap position

at the top of the list of concerns.

No change in top 3 concerns in

section 1.

Vandalism/graffiti moves up from

4th position into 2nd; drug dealing

moves from 2nd into 1st and

antisocial behaviour drops from

1st to 3rd position.

No change in top 3 concerns at

LPA level with only antisocial

behaviour changing from 1st to

3rd position.


drug dealing/drug abuse swap

position and housebreaking

moves up from 4th to 3rd concern.

POLICING

DUNDEE

SECTION 1

City Centre and

Maryfield

SECTION 2

Lochee and

Ryehill

SECTION 3

Downfield and

Hilltown

SECTION 4

Longhaugh and

Broughty Ferry

20

POLICING DUNDEE: Crime in more detail PERIOD APRIL to JULY 2011/2012 2012/2013 July Alone


known

DETECTIONS

number %

Made

known

DETECTIONS

number %

INC./DEC.

number %

Made

known

DETECTIONS

number %

GROUP 1 ~ Crimes of Violence

Murder 1 1 100.0% 4 4 100.0% 3 300.0% 1 1 100.0%



Serious Assault 38 32 84.2% 30 22 73.3% -8 -21.1% 8 5 62.5%

Robbery (Incl attempts) 22 10 45.5% 19 19 100.0% -3 -13.6% 3 3 100.0%


Pos of Firearm with intent to endanger life 1 1 100.0% 0 0 - -1 -100.0% 0 0 -

Abduction 2 2 100.0% 1 0 0.0% -1 -50.0% 1 0 0.0%

Threats 1 1 100.0% 1 0 0.0% 0 0.0% 0 0 -

Others 1 1 100.0% 0 1 - -1 -100.0% 0 0 -

GROUP 1 - TOTAL 91 74 81.3% 67 56 83.6% -24 -26.4% 16 10 62.5%


Assault with intent to rape 0 0 - 0 0 - 0 - 0 0 -


Lewd & Libidinous practices 9 8 88.9% 5 3 60.0% -4 -44.4% 1 0 0.0%

Public Indecency 6 4 66.7% 9 7 77.8% 3 50.0% 1 0 0.0%

Others 19 15 78.9% 28 29 103.6% 9 47.4% 6 8 133.3%

GROUP 2 - TOTAL 73 48 65.8% 67 58 86.6% -6 -8.2% 16 10 62.5%


Housebreaking ~ domestic non-dwelling 56 9 16.1% 43 9 20.9% -13 -23.2% 18 4 22.2%





Convicted thief in poss.of tools etc. w.i. to steal 4 4 100.0% 6 6 100.0% 2 50.0% 1 1 100.0%


Theft 1039 623 60.0% 900 484 53.8% -139 -13.4% 231 113 48.9%


Reset 11 12 109.1% 15 17 113.3% 4 36.4% 3 4 133.3%

Embezzlement 3 5 166.7% 0 1 - -3 -100.0% 0 0 -

Fraud 77 50 64.9% 89 44 49.4% 12 15.6% 25 14 56.0%

Others 7 1 14.3% 46 8 17.4% 39 557.1% 26 0 0.0%

GROUP 3 - TOTAL 1626 878 54.0% 1534 729 47.5% -92 -5.7% 404 177 43.8%



Others 33 26 78.8% 24 22 91.7% -9 -27.3% 5 3 60.0%

GROUP 4 - TOTAL 831 255 30.7% 605 199 32.9% -226 -27.2% 176 41 23.3%






Sex Offenders' register offences 1 1 100.0% 0 0 - -1 -100.0% 0 0 -

Bail - Fail to keep conditions 143 137 95.8% 130 124 95.4% -13 -9.1% 46 43 93.5%



Drugs - personal possession 335 330 98.5% 357 356 99.7% 22 6.6% 98 99 101.0%


Others 35 31 88.6% 17 17 100.0% -18 -51.4% 6 6 100.0%

GROUP 5 - TOTAL 750 729 97.2% 687 674 98.1% -63 -8.4% 199 195 98.0%



21

Policing Angus: Community Summaries ~ April to July 2012

SECTION 1: FORFAR AND KIRRIEMUIR Main areas of public concern: other (dog foul-ing), drug dealing/drug abuse, anti-social behav-iour

CRIME Performance alert!

• Increase in crimes of dishonesty of 39.3% (72 crimes).

• Housebreaking up by 40.0% from 10 last year to 14 this year


• Whilst the 21.4% detection rate for house-breaking was 8.6 percentage points worse than last year it was a 13.7 percentage point improvement on the 7.7% recorded at the end of June

• 5 detection rates had improved since the end of of June


• 80.0% of customers expressed overall sat-isfaction with the service provided, com-pared to 73.9% at the same time last year

• 58.3% of customers stated they had re-ceived an update following contact with the police for reasons other than reporting a crime—a 16.6 percentage point improve-ment.

Performance alert! • 63.6% of customers expressed satisfaction relating to receiving an update following their contact to report a crime—a deteriora-tion of 14.2 percentage points


• 94.5% of residents thought that the crime rate in their neighbourhood had remained the same or improved over the past year compared to only 72.7% last year—best result across LPA

• Only 19.0% of respondents stated that they were concerned at becoming a victim of crime in their neighbourhood compared to 30.0% at the same time last year.

TARGETED COMMUNITY ACTIVITY Inspector Ally Robertson said: ‘The period from April to the end of July was the busiest this section has experienced for a consider-able period of time. As a consequence, we suffered an increase in crime and anti-social behaviour. This was evident across the section with a marked in-crease in crimes of dishonesty and violence. As a result of this, greater focus has been placed on the small but challenging group of individuals that was responsible for this upsurge and I happy to report that significant successes have since been secured which will be reflected in the months to come. My section also suffered a drugs related death which again focused my attention in providing reas-surance to community not only in enforcing warrants for dealers’ houses but by engaging with all agen-cies and the community to try and make this com-munity safer.’

SECTION 2: MONTROSE AND BRECHIN Main areas of public concern: anti-social behav-iour, dangerous/careless driving and drug deal-ing/drug abuse

CRIME Highlights

• Reduction in crimes of dishonesty of 18.9% (37 crimes)

• Housebreaking down from 9 crimes to 3 Performance alert!

• 40.7% increase in vandalism from 91 to 128 (50.7% increase at the end of June)


• Whilst only 3 housebreakings recorded—none detected


• A significant improvement of 50 percentage points in the percentage of customers who received an update on the progress of their enquiry from 31.8% to 81.8%

• A 13.9% percentage point improvement on the overall customer experience from 78.6% to 92.5%


22



• 92.0% of residents thought that the crime rate had remained the same or improved over the past year compared to only 63.2% at the same time last year.

• 97.1% of residents said they felt safe walk-ing alone in their neighbourhoods during the day—best result across LPA

Performance alert! • Only 53.1% of residents said they felt safe walking alone in their neighbourhoods after dark compared to 80.8% last year at the same time.

TARGETED COMMUNITY ACTIVITY Sergeant Hamish Gray said: ‘The figures clearly show that the overall crime rate continued to fall in Angus LPA including the Mon-trose/Brechin/Edzell Section. I am in no doubt that this was a direct result of the significant efforts made by those local officers who employ the simple but very effective Policing style of being visible and ap-proachable. Particularly welcome was the continuing decrease in crimes of dishonesty, including housebreaking. The ‘Performance Alert’ in respect of the increase in the number of vandalisms is noted. However, this nota-ble increase on last year's figures was identified in June and proactive work in the affected areas of the town since then has had the positive effect of reduc-ing the number of such offences committed in July.

Officers in Montrose and Brechin continue to support the victims of antisocial behaviour, as well as target-ing instances of alcohol fuelled violence and disor-der, in particular the sort that can occur outside li-censed premises at close of business. Local officers also continue to carry out the proven and effective practise of being present outside the larger licensed premises at end of permitted hours which has proved to be a very effective technique in reducing the num-ber of incidents of drunken disorder.

The customer satisfaction results for the Section were very pleasing to note, in particular the signifi-cant increase in those who report a good overall ex-perience when dealing with Police, and those who are receiving the required subsequent contact and updates on their enquiries. Section personnel will

continue to make every effort to maintain these ex-cellent results.

It was very satisfying to see that almost 92% of peo-ple in the Community perceive that the crime rate has either remained the same or fallen, and very re-warding to us all that over 97% of our Community feel that is safe for them to walk unaccompanied dur-ing the day, albeit that this is somewhat tempered by the lower figure for those residents who don’t feel safe walking after dark. This last figure does not re-flect the true picture, i.e. that crime in our Communi-ties is actually falling year on year, and local people have every reason to feel safe. Section personnel will not become complacent, and whenever possible will continue to carry out high visibility patrols in the Community, and some high visible patrolling after dark in residential areas might well go some way to increasing the number of people who feel safe walk-ing after dark.

SECTION 3: ARBROATH Main areas of public concern: drug dealing/drug abuse, housebreaking and antisocial behaviour

CRIME Highlights

• Reduction of 65.0% in crimes of indecency from 20 to 7

Performance alert! • 37.5% increase in domestic housebreaking

(from 8 to 11) DETECTION RATE Highlights

• Best detection rate across the LPA for crimes of dishonesty at 55.4%.

• 6 detection rates improved when compared to the end of June


• 100% of respondents who contacted the police to report a crime stated that they had received an update—best result across LPA

• 8.8 percentage point improvement on the overall satisfaction rating from 88.0% to 96.8%



23

• 79.0% of residents thought that the crime rate in their neighbourhood had remained the same or improved over the past year compared to 50.0% last year

• 27.3% of residents said they were con-cerned at becoming a victim of crime in their neighbourhood, an improvement of 31.1 percentage points on the result at the same time last year (58.4%)

TARGETED COMMUNITY ACTIVITY Sergeant Dave Black said: ‘It was very pleasing to see reductions in serious crimes such as indecencies. This was a direct result of the excellent efforts of all local Arbroath officers, a testimony to their proactive policing style and their challenging of inappropriate behaviour. There was a slight increase in domestic house-breaking. Officers will work towards reducing these crimes by engaging with the community and issuing crime prevention advice, particularly to those who leave windows open and homes insecure during the warmer summer months. Reducing these crimes and increasing the detections will be our aim over the next few months. Local officers will continue to conduct dedicated patrols in areas affected. Any as-sistance with information from members of the pub-lic would be greatly appreciated and will be acted upon promptly. In other areas, it was pleasing to see that the Sec-tion recorded improved detection rates including the best detection rate across the Angus LPA in respect of crimes of dishonesty. The customer satisfaction survey results demon-strated that the officers from the Arbroath Section were particularly effective in contacting and updating people reporting crimes and incidents. I was de-lighted to see that 100% of respondents who had contacted the police to report a crime had been up-dated by the officer concerned. Again this is the best result across the LPA, and is a reflection of the dedication shown by local officers. The vast majority of the those surveyed were happy with the level of service provided by their local police and the most recent result was an improvement on the satisfaction rating at the same time last year. I was very pleased to see from the public perception figures that members of the public felt increasingly

safer in their neighbourhoods. A large number of residents felt that crime rates in their area had re-mained the same or improved. It was satisfying to note that there has been a marked reduction in resi-dents’ concerns of becoming a victim of crime. Much of this is clearly due to increased communica-tion and the improved visibility of officers in the resi-dential areas of Arbroath section.’

SECTION 4: CARNOUSTIE Main areas of public concern: anti-social behav-iour, dangerous/careless driving, drug dealing/drug abuse and assault

CRIME Highlights

• Reduction of 34.2% in Groups 1 to 4 (50 crimes) - best reduction across the LPA

• Reduction of 40.6% in crimes of dishonesty (28 crimes) - best reduction across the LPA

• Reduction of 32.4% in vandalism from 68 to 46 - best percentage reduction across the LPA


• Deterioration in the detection rate for Groups 1 to 4 from 40.4% to 24.0%

• Deterioration in the detection rate for van-dalism from 45.6% to 21.6%


• An improvement of 11.7 percentage points in the percentage of customers who re-ceived an update on the progress of their enquiry from 80.0% to 91.7% - best result across LPA


• 12.4% of residents said they were con-cerned at becoming a victim of crime in their neighbourhood, an improvement of 18.2 percentage points on the result at the same time last year (30.6%).

TARGETED COMMUNITY ACTIVITY


24

Inspector Fiona Jarrett said: ‘I was, once again, happy to see a reduction across all crime areas within the Carnoustie/Monifieth area with a reduction of 40% in crimes of dishonesty and 32% in vandalisms. Our aim is to improve on our detection rates for the crimes that have been committed. Now that the Olympics and main holiday periods are over we will focus on action plans to address any areas where improvement is required. We will continue our good work in keeping custom-ers up to date with the progress of their enquiries and also continue with a a high profile visible ap-proach so our communities feel safe in their neighbourhoods.’

SAFER COMMUNITIES June/July update Inspector Kenny Hart said: Section 1: ‘Forfar Academy – the Road Safety Officer ran Driving Ambition with senior pupils. Kirriemuir – Tayside Police in partnership with statutory and private sector partners worked with nine young vul-nerable people in the area through a programme based on fitness, music and motorbikes. Funded by Angus Council’s ‘Give it a Go Fund’ the project reduced offend-ing locally and increased police relationships with the young people. Newtyle -Community Officer Steve Wilson worked in part-nership with Dundee FC community coaches and pro-vided football workshops for young people locally; the first session attracted 25 youngsters. Kirriemuir and Forfar – in both areas popular Friday Night projects were run at each leisure centre with police in at-tendance in order to provide support to a wider partner-ship. This project has given positive alternatives in areas of sport and culture to hundreds of young people. Section 2: Brechin High School – officers and staff from the Safer Communities Office attended the school to provide advice on how to keep safe over the summer months, this was done via a drop-in stall set up at lunchtimes. Stracathro Hospital – the Crime Prevention Officer deliv-ered a personal safety input to all NHS staff members who are due to retire in the next few months and covered crime trends in the area and how best to protect yourself. A further Personal Safety input was also delivered to the nurses at the surgical unit.

The Road Safety Officer delivered general road safety advice during a roadshow held at Brechin Castle Centre. Section 3: The Road Safety Officer delivered Drink/driving presenta-tions to 300 Royal Marines at Condor The Road Safety Officer also assisted in carrying out car seat checks during operation Bandit. Officers locally provided support to the Friday Night pro-ject running from the Saltire Leisure centre which regu-larly attracts 140 young people every Friday from 6.30 to 10.30pm, taking part in sport and culture driven activities. The project has been widely recognised as lowering youth related issues in the area. The project is supported by a wide range of partners including Tayside Council on Alcohol, Angus Council, Tayside Fire and Rescue and Third Sector Organisations. Section 4 : The Road Safety Officer delivered general road safety advice during a roadshow held at Dobbies in Monifieth The local Community Officer in Monifieth, Sheena Melvin, co-ordinated a regular Friday night drop in every Friday, from 7 to 10pm, during the school holidays, for young people locally. General activities and a safe meeting place were offered through the local community cabin. During the times this ran no youth calls were recorded in the area. Birkhill Community Officer Steve Wilson supported by Piper Dam Golf Course organised a gold related diver-sion scheme for boys and girls staying locally. Across All Sections: In addition to all the above a partnership roadshow visited Migrant Workers on farms in Carnoustie, Brechin and Arbroath giving advice and support to hundreds of people who work on these farms every year with the main nation-alities being Bulgarian, Romanian, Polish, Czech, and Slovakian.’


25

POLICING ANGUS

CRIME

2012-13 R

esult

2011-12 Result

% / p

p Change

2012-13 R

esult

2011-12 Result

%/pp Change

2012-13 R

esult

2011-12 Result

%/pp Change

2012-13 R

esult

2011-12 Result

%/pp Change

2012-13 R

esult

2011-12 Result

%/pp Change

Groups 1-4 1046 1085 -3.6% 376 299 25.8% 259 251 3.2% 315 389 -19.0% 96 146 -34.2%

- Detection rate 44.3% 47.5% -3.2 43.4% 45.5% -2.1 45.9% 48.6% -2.7 50.2% 50.9% -0.7 24.0% 40.4% -16.5

Violent Crime (G1) 27 23 17.4% 9 5 80.0% 5 3 66.7% 11 11 0.0% 2 4 -50.0%

- Detection rate 96.3% 91.3% 5.0 111.1% 60.0% 51.1 80.0% 100.0% -20.0 90.9% 100.0% -9.1 100.0% 100.0% 0.0

Indecency (G2) 25 38 -34.2% 8 9 -11.1% 8 4 100.0% 7 20 -65.0% 2 5 -60.0%

- Detection rate 96.0% 86.8% 9.2 62.5% 122.2% *** 137.5% 175.0% -37.5 85.7% 65.0% 20.7 100.0% 40.0% ***

Dishonesty (G3) 596 620 -3.9% 255 183 39.3% 116 143 -18.9% 184 225 -18.2% 41 69 -40.6%

- Detection rate 47.8% 50.0% -2.2 43.5% 48.6% -5.1 55.2% 51.7% 3.4 55.4% 55.6% -0.1 19.5% 31.9% -12.4

Mal Mischief, vandalism (G4) 398 404 -1.5% 104 102 2.0% 130 101 28.7% 113 133 -15.0% 51 68 -25.0%

- Detection rate 32.2% 37.4% -5.2 35.6% 32.4% 3.2 30.8% 37.6% -6.9 35.4% 36.8% -1.4 21.6% 45.6% -24.0

Robbery 1 2 -50.0% 0 0 *** 0 0 *** 1 1 0.0% 0 1 -100.0%

- Detection rate 100.0% 100.0% *** 0.0% 0.0% *** 0.0% 0.0% *** 100.0% 100.0% *** 0.0% 100.0% ***

Vandalism 377 380 -0.8% 95 98 -3.1% 128 91 40.7% 108 123 -12.2% 46 68 -32.4%

- Detection rate 32.4% 34.7% -2.4 36.8% 31.6% 5.2 31.3% 33.0% -1.7 34.3% 32.5% 1.7 21.7% 45.6% -23.8

Domestic Housebreaking 28 30 -6.7% 14 10 40.0% 3 9 -66.7% 11 8 37.5% 0 3 -100.0%

- Detection rate 28.6% 53.3% -24.8 21.4% 30.0% -8.6 0.0% 55.6% -55.6 45.5% 75.0% -29.5 0.0% 66.7% ***



POLICING ANGUSSECTION 1

Forfar

and Kirriemuir

SECTION 2

Montrose

and Brechin

SECTION 3

Arbroath

SECTION 4

Carnoustie

26

POLICING ANGUS


2012-13 Target

2012-13 Result

2011-12 Result

% / p

p Change

2012-13 Result

2011-12 Result

%/pp Change

2012-13 Result

2011-12 Result

%/pp Change

2012-13 Result

2011-12 Result

%/pp Change

2012-13 Result

2011-12 Result

%/pp Change


94.0% 98.2% 89.4% 8.8 96.4% 87.5% 8.9 100.0% 88.5% 11.5 100.0% 90.9% 9.1 96.3% 92.3% 4.0


enquiry

85.0% 87.1% 87.3% -0.2 77.8% 84.2% -6.4 94.4% 100.0% -5.6 89.5% 85.7% 3.8 86.7% 83.3% 3.4



65.0% 76.1% 56.8% 19.3 60.9% 57.1% 3.8 81.8% 31.8% 50.0 69.6% 65.2% 4.4 91.7% 80.0% 11.7


following their contact to report a crime88.7% 75.0% 13.7 63.6% 77.8% -14.2 89.5% 55.6% 33.9 100.0% 78.6% 21.4 94.7% 87.5% 7.2




50.0% 39.0% 11.0 58.3% 41.7% 16.6 33.3% 15.4% 17.9 30.0% 44.4% -14.4 80.0% 71.4% 8.6


85.0% 92.1% 82.4% 9.7 80.0% 73.9% 6.1 92.5% 78.6% 13.9 96.8% 88.0% 8.8 100.0% 93.3% 6.7

Response Rate 27/64 (42.2%)117/336 (34.8%) 30/85 (35.3%) 27/84 (32.1%) 33/103 (32.0%)

KEY PERFORMANCE RESULTS: ANGUS LPA SCORECARD - STANDARDS OF SERVICE - APRIL to JULY 2012


First Contact

- A statistically significant improvement in satisfaction with service at first contact from 89.4% to 98.2%. This result well exceeds the force target set at 94.0%.

- Slight reduction in identifying the person dealing with the enquiry from 87.3% to 87.1%. Again, this result exceeds the target set at 85.0%.

Updating the Public

- A statistically significant 19.3 percentage point improvement in updating the public from 56.8% to 76.1%, the highest result across the force. This result again well

exceeds the force target set at 65.0%.

When analysed by reason for contact - 88.7% of those who reported a crime were updated compared to 75.0% the previous year. A further improvement was also

evident in relation to those whose contact was for reasons other than to report a crime whereby 50.0% received an update compared to 39.0% in 2011.

Customer Experience

- A statistically significant improvement in overall customer experience from 82.4% to 92.1%, the highest result across the force.

POLICING

ANGUS

SECTION 1

Forfar

and Kirriemuir

SECTION 2

Montrose

and Brechin

SECTION 3

Arbroath

SECTION 4

Carnoustie

27

POLICING ANGUS

Public Perception

2012-13

2011-12

Change

2012-13

2011-12

Change

2012-13

2011-12

Change

2012-13

2011-12

Change

2012-13

2011-12

Change


place to live



to live

98.0% 95.3% 2.7 95.2% 95.4% -0.2 100.0% 100.0% 0.0 95.7% 83.3% 12.4 100.0% 100.0% 0.0






past year

88.2% 67.1% 21.1 94.5% 72.7% 21.8 92.0% 63.2% 28.8 79.0% 50.0% 29.0 85.7% 77.8% 7.9

Feelings of safety



…During the day 94.8% 97.2% -2.4 95.2% 100.0% -4.8 97.1% 100.0% -2.9 90.9% 91.7% -0.8 94.4% 97.2% -2.8

…After dark 57.5% 71.2% -13.7 57.9% 66.7% -8.8 53.1% 80.8% -27.7 54.5% 62.5% -8.0 71.5% 72.9% -1.4


victim of crime



their neighbourhood

22.6% 34.3% -11.7 19.0% 30.0% -11.0 26.5% 20.0% 6.5 27.3% 58.4% -31.1 12.4% 30.6% -18.2




between the current and

commensurate period the

previous year

Response Rate

23/92 (25.0%)

Drug dealing/drug abuse replaces

alcohol related crime in 3rd

position. Top 2 issues swap

position.


vandalism drop out of the top 3

concerns. Other moves into top

position from 4th and antisocial

behaviour moves up two places

into 3rd position.

Antisocial behaviour and

dangerous/careless driving

change position at the top of

concerns and drug dealing/drug

abuse replaces other in 3rd

position.


antisocial behaviour swap

position.


replaces vandalism/graffiti in 3rd

position whilst housebreaking

moves into 2nd position from 5th

position.

ANGUS LPA SCORECARD - PUBLIC PERCEPTION ~ APRIL - JULY 2012



=Antisocial behaviour (14.3%)

=Dangerous/careless driving

(14.3%)

18/88 (20.5%)98/336 (29.2%) 21/76 (27.6%) 36/80 (45.0%) 23/92 (25.0%)



(27.3%)




(20.0%)


Other* (28.6%)





(23.1%)


POLICING

ANGUS

SECTION 1

Forfar and Kirriemuir

SECTION 2

Montrose and Brechin

SECTION 3

Arbroath

SECTION 4

Carnoustie

28

PERIOD APRIL to JULY 2011/2012 2012/2013 July Alone


known

DETECTIONS

number %

Made

known

DETECTIONS

number %

INC./DEC.

number %

Made

known

DETECTIONS

number %


Murder 1 1 100.0% 0 0 - -1 -100.0% 0 0 -

Attempted Murder 3 3 100.0% 4 4 100.0% 1 33.3% 2 2 100.0%


Serious Assault 9 9 100.0% 11 10 90.9% 2 22.2% 1 1 100.0%

Robbery (Incl attempts) 2 2 100.0% 1 1 100.0% -1 -50.0% 0 0 -

Child Cruelty/Neglect 5 4 80.0% 9 10 111.1% 4 80.0% 3 3 100.0%

Pos of Firearm with intent to endanger life 0 0 - 0 0 - 0 - 0 0 -

Abduction 0 0 - 1 1 100.0% 1 - 0 0 -

Threats 3 2 66.7% 1 0 0.0% -2 -66.7% 1 0 0.0%

Others 0 0 - 0 0 - 0 - 0 0 -

GROUP 1 - TOTAL 23 21 91.3% 27 26 96.3% 4 17.4% 7 6 85.7%


Assault with intent to rape 0 0 - 0 0 - 0 - 0 0 -


Lewd & Libidinous practices 1 2 200.0% 1 3 300.0% 0 0.0% 0 0 -

Public Indecency 3 1 33.3% 3 2 66.7% 0 0.0% 2 1 50.0%

Others 0 0 - 1 2 200.0% 1 - 0 0 -

GROUP 2 - TOTAL 38 33 86.8% 25 24 96.0% -13 -34.2% 6 2 33.3%

GROUP 3 ~ Crimes of DishonestyHousebreaking ~ domestic dwelling 30 16 53.3% 28 8 28.6% -2 -6.7% 5 5 100.0%

Housebreaking ~ domestic non-dwelling 17 3 17.6% 17 2 11.8% 0 0.0% 6 1 16.7%


Theft, attempt theft from locked premises/property 12 6 50.0% 7 0 0.0% -5 -41.7% 1 0 0.0%



Convicted thief in poss.of tools etc. w.i. to steal 0 0 - 0 0 - 0 - 0 0 -

In building with intent to steal 12 11 91.7% 5 5 100.0% -7 -58.3% 0 0 -

Theft 412 222 53.9% 406 213 52.5% -6 -1.5% 104 49 47.1%


Reset 1 1 100.0% 3 3 100.0% 2 200.0% 1 1 100.0%

Embezzlement 1 1 100.0% 1 0 0.0% 0 0.0% 0 0 -

Fraud 32 15 46.9% 40 23 57.5% 8 25.0% 8 6 75.0%

Others 1 1 100.0% 15 10 66.7% 14 1400.0% 6 2 33.3%

GROUP 3 - TOTAL 620 310 50.0% 596 285 47.8% -24 -3.9% 155 69 44.5%

GROUP 4 ~ Malicious Mischief, vandalism etc.Fireraising 8 5 62.5% 11 3 27.3% 3 37.5% 2 1 50.0%


Others 16 14 87.5% 10 3 30.0% -6 -37.5% 5 0 0.0%

GROUP 4 - TOTAL 404 151 37.4% 398 128 32.2% -6 -1.5% 89 35 39.3%


GROUP 5 ~ Other crimesPublic mischief & wasting police time 8 9 112.5% 8 8 100.0% 0 0.0% 2 2 100.0%

Escape or rescue from police custody or prison 1 1 100.0% 1 1 100.0% 0 0.0% 0 0 -


General attempts to pervert the course of justice 5 5 100.0% 7 8 114.3% 2 40.0% 1 1 100.0%

Sex Offenders' register offences 1 0 0.0% 1 1 100.0% 0 0.0% 0 0 -

Bail - Fail to keep conditions 58 57 98.3% 62 61 98.4% 4 6.9% 12 11 91.7%


Drugs - supply, with intent to supply etc 8 10 125.0% 12 13 108.3% 4 50.0% 1 1 100.0%



Others 6 4 66.7% 10 7 70.0% 4 66.7% 2 0 0.0%

GROUP 5 - TOTAL 257 256 99.6% 242 241 99.6% -15 -5.8% 61 58 95.1%



POLICING ANGUS: Crime in more detail

29

Policing Perth & Kinross: Community Summaries ~ April to July 2012


SECTION 3: PERTH CITY Main areas of public concern: dangerous/careless driving, anti-social behaviour and van-dalism/graffiti CRIME Highlights

• Reduction of 15.4% for vandalism (31crimes)

• Reduction of 43.2% for housebreaking (16 crimes)


• 25.4 percentage point improvement in de-tection rate for housebreaking from 27.0% to 52.4% - best across LPA

• 5 detection rates improved when compared to the end of June

Performance alert! • 9.2 percentage point drop in detection rate

for crimes of dishonesty from 57.2% to 48.0%


• 28.9 percentage point improvement relating to customers who contacted the police to report a crime, from 59.3% to 88.2%

Performance alert! • 9.4 percentage point drop in the overall sat-

isfaction rating from 82.1% last year to 72.7%


• 37.8% of residents said they were con-cerned at becoming a victim of crime in their neighbourhood, a deterioration of 11.8 per-centage points on the result at the same time last year (26.0%).

TARGETED COMMUNITY ACTIVITY Inspector Ian Martin said: ‘I was again pleased to see that the volume crimes that local residents are most concerned about, such as Vandalism, continued on a downward trend. The monthly reduction of another 31 less crimes and vic-

tims is something that we are committed to continu-ing. In addition, the reduction of 16 crimes relating to break ins to private residential properties was con-nected to the highly visible patrols and all the activity that goes on within the Section. There was a terrific leap in the satisfaction rating of those people who had contacted the police to report a crime. This represented nearly 9 out of 10 people in the community and was a fantastic result, one which we will have to work very hard to maintain. There was a reduction in the overall satisfaction rat-ing for the Section and the drop to 82% showed that there is always room for improvement and that we can never be complacent.’

SECTION 5: EAST PERTHSHIRE Main areas of public concern: dangerous/careless driving, anti-social behaviour and housebreaking CRIME Highlights

• Best reduction in LPA for groups 1 to 4 of 14.7% (35 fewer crimes)

• Vandalism down by 23.3% (17 fewer crimes).

Performance alert! • Domestic housebreaking up from 6 to 11

crimes DETECTION RATE Highlights

• An improvement of 7.7 percentage points for vandalism detection rate from 37.0% to 44.6% - best result across LPA

• 5 detections rates improved since the end of June

Performance alert! • Fall in detection rate for Groups 1 to 4 from

45.4% to 33.0% • A fall of 27.4 percentage points in detection

rate for crimes of dishonesty from 46.0% to 18.6%


• An improvement of 16 percentage points in the percentage of East Perthshire custom-

30


ers who received an update following their contact to report a crime, rising from 80.0% to 96.0% - best result across LPA


• 97.1% of respondents rated their neighbour-hood as a safe place to live - best result across LPA

SECTION 6: SOUTH PERTHSHIRE Main areas of public concern: dangerous/careless driving, anti-social behaviour and housebreaking CRIME Highlights

• Violent crime down by 40.0% (4 crimes) - best percentage reduction across LPA


• Fall in detection rate for Groups 1 to 4 from 52.7% to 34.0%

• Fall in detection rate for crimes of dishon-esty from 55.1% to 29.8%

• Deterioration in detection rate for house-breaking, two detected compared with six the previous year over the same number of crimes (8)

• 6 detection rates deteriorated since the end of June


• An improvement of 13.6 percentage points in the percentage of customers who re-ceived an update on the progress of their enquiry from 58.1% to 71.7%

• An improvement of 31.5 percentage points in the percentage of customers who re-ceived an update following their contact for reasons other than to report a crime from 38.5% to 70.0% - best result across LPA


• Reduction of 16.0 percentage points in the percentage of residents who thought that the crime rate in their neighbourhood had remained the same or improved over the past year from 73.7% to 57.7%

TARGETED COMMUNITY ACTIVITY Inspector Ian Ward said: ‘The most recent figures highlight some areas requir-ing out focus of attention. An overall fall in detection rates for Groups 1-4 Crimes will require some close scrutiny in order to improve upon the 18.7 percent-age point drop for this period. The detection rate for violent crime also shows a significant fall, however, the overall numbers of crimes recorded in this cate-gory are low and down from 10 last year to 6 this year. Disappointingly the detection rate for dishonesties was, again, down significantly and will require some close reviewing over the forthcoming period in order to identify any opportunities to improve upon this fig-ure. It is noted that the level of housebreakings have remained level; the LPA Housebreaking Strategy, recently implemented to address such activity, antici-pates a reduction in this figure and improvement in detection rate. The most recent results show a tale of two halves where obvious work is required in order to improve crime figures and detection rates whilst the Standard of Service results are encouraging with high levels of satisfaction being maintained or improved. There are some areas of concern ~ the fear of becoming a victim of crime and the perception that crime has in-creased. We will not be complacent and will address the problems by dedicated and targeted high visibility patrolling.’

SECTION 7: NORTH AND WEST PERTHSHIRE Main areas of public concern: drug dealing/drug abuse, dangerous/careless driving and anti-social behaviour


31


CRIME Performance alert!

• Increase of 86.4% in Groups 1 to 4 from 59 to 110

• Increase of 116.2% in crimes of dishonesty from 37 to 80

• 18 housebreakings recorded this year com-pared to 1 last year—and no detections to date


• 24.9 percentage point drop in vandalism from 52.6% to 27.8%


• 86.7% result for overall satisfaction was best across LPA

PUBLIC PERCEPTION Highlights • 91.6% of residents thought the crime rate in

their neighbourhood had remained the same or improved in the last year—best result across LPA and 18.2 percentage point improvement


32

POLICING PERTH & KINROSS

CRIME

2012-13 R

esult

2011-12 Result

% / p

p Change

2012-13 R

esult

2011-12 Result

%/pp Change

2012-13 R

esult

2011-12 Result

%/pp Change

2012-13 R

esult

2011-12 Result

%/pp Change

2012-13 R

esult

2011-12 Result

%/pp Change

Groups 1-4 1335 1389 -3.9% 719 796 -9.7% 203 238 -14.7% 303 296 2.4% 110 59 86.4%

- Detection rate 40.9% 50.6% -9.7 47.3% 52.5% -5.2 33.0% 45.4% -12.4 34.0% 52.7% -18.7 32.7% 35.6% -2.9

Violent Crime (G1) 52 58 -10.3% 35 39 -10.3% 8 8 0.0% 6 10 -40.0% 3 1 200.0%

- Detection rate 86.5% 89.7% -3.1 91.4% 89.7% 1.7 75.0% 100.0% -25.0 66.7% 80.0% -13.3 100.0% 100.0% 0.0

Indecency (G2) 42 37 13.5% 20 12 66.7% 6 10 -40.0% 11 14 -21.4% 5 1 400.0%

- Detection rate 78.6% 59.5% 19.1 60.0% 66.7% -6.7 183.3% 60.0% 123.3 63.6% 57.1% 6.5 60.0% 0.0% 60.0

Dishonesty (G3) 908 914 -0.7% 481 526 -8.6% 129 137 -5.8% 218 214 1.9% 80 37 116.2%

- Detection rate 37.8% 53.7% -15.9 48.0% 57.2% -9.2 18.6% 46.0% -27.4 29.8% 55.1% -25.3 28.8% 24.3% 4.4

Mal Mischief, vandalism (G4) 333 380 -12.4% 183 219 -16.4% 60 83 -27.7% 68 58 17.2% 22 20 10.0%

- Detection rate 37.5% 36.3% 1.2 35.5% 33.8% 1.7 43.3% 37.3% 6.0 39.7% 37.9% 1.8 31.8% 55.0% -23.2

Robbery 18 15 20.0% 16 13 23.1% 1 0 *** 1 2 -50.0% 0 0 ***

- Detection rate 88.9% 80.0% 8.9 100.0% 84.6% 15.4 0.0% #DIV/0! *** 0.0% 50.0% *** #DIV/0! #DIV/0! ***

Vandalism 305 345 -11.6% 170 201 -15.4% 56 73 -23.3% 61 52 17.3% 18 19 -5.3%

- Detection rate 34.8% 34.8% 0.0 34.1% 32.3% 1.8 44.6% 37.0% 7.7 29.5% 34.6% -5.1 27.8% 52.6% -24.9

Domestic Housebreaking 58 52 11.5% 21 37 -43.2% 11 6 83.3% 8 8 0.0% 18 1 1700.0%

- Detection rate 24.1% 32.7% -8.6 52.4% 27.0% 25.4 9.1% 16.7% -8 25.0% 75.0% -50 0.0% 0.0% ***



POLICING PERTH

& KINROSS

SECTION 3

Perth City

SECTION 5

East Perthshire

SECTION 6

South Perthshire

SECTION 7

North and

West Perthshire

33



2012-13 Target

2012-13 Result

2011-12 Result

% / p

p Change

2012-13 Result

2011-12 Result

%/pp Change

2012-13 Result

2011-12 Result

%/pp Change

2012-13 Result

2011-12 Result

%/pp Change

2012-13 Result

2011-12 Result

%/pp Change


94.0% 94.8% 98.5% -3.7 90.9% 96.9% -6.0 95.8% 100.0% -4.2 100.0% 100.0% 0.0 92.9% 100.0% -7.1


enquiry

85.0% 85.1% 84.8% 0.3 82.4% 83.3% -0.9 81.6% 85.7% -4.1 93.8% 88.2% 5.6 82.4% 83.3% -0.9



65.0% 70.4% 57.9% 12.5 60.5% 50.0% 10.5 73.8% 69.6% 4.2 71.7% 58.1% 13.6 78.6% 83.3% -4.7


following their contact to report a crime85.3% 69.8% 15.5 88.2% 59.3% 28.9 96.0% 80.0% 16.0 72.2% 72.2% 0.0 94.1% 100.0% -5.9




48.4% 43.1% 5.3 42.3% 40.7% 1.6 41.2% 50.0% -8.8 70.0% 38.5% 31.5 54.5% 66.7% -12.2


85.0% 82.0% 84.4% -2.4 72.7% 82.1% -9.4 86.0% 88.9% -2.9 85.5% 83.7% 1.8 86.7% 90.0% -3.3

Response Rate

KEY PERFORMANCE RESULTS: PERTH & KINROSS LPA SCORECARD - STANDARDS OF SERVICE - APRIL to JULY 2012

30/62 (48.4%)186/432 (43.1%) 57/147 (38.8%) 50/107 (46.7%) 49/116 (42.2%)


First Contact

- Reduction in satisfaction with service at first contact from 98.5% to 94.8%. This result achieves the force target set at 94.0%.

- Improvement in identifying the person dealing with the enquiry from 84.8% to 85.1%.

Updating the Public

- A statistically significant 12.5 percentage point improvement in updating the public from 57.9% to 70.4%. This result well exceeds the force target set at 65.0%.

When analysed by reason for contact - 85.3% of those who reported a crime were updated compared to 69.8% the previous year. An improvement was also evident in

relation to those whose contact was for reasons other than to report a crime whereby 48.4% received an update compared to 43.1% in 2011.

Customer Experience

- Reduction in overall customer experience from 84.4% to 82.0%.

POLICING PERTH

& KINROSS

SECTION 3

Perth City

SECTION 5

East

Perthshire

SECTION 6

South

Perthshire

SECTION 7

North &

West Perthshire

34


Public Perception

2012-13

2011-12

Change

2012-13

2011-12

Change

2012-13

2011-12

Change

2012-13

2011-12

Change

2012-13

2011-12

Change


place to live



to live

89.6% 94.0% -4.4 84.7% 89.1% -4.4 97.1% 95.5% 1.6 85.8% 95.6% -9.8 95.0% 100.0% -5.0






past year

74.0% 76.3% -2.3 76.7% 71.8% 4.9 78.6% 80.6% -2.0 57.7% 73.7% -16.0 91.6% 73.4% 18.2

Feelings of safety



…During the day 92.6% 97.3% -4.7 89.8% 93.6% -3.8 100.0% 97.7% 2.3 90.5% 100.0% -9.5 90.0% 100.0% -10.0

…After dark 59.6% 65.2% -5.6 59.5% 56.6% 2.9 59.4% 69.8% -10.4 61.1% 66.6% -5.5 57.9% 77.0% -19.1


victim of crime



their neighbourhood

32.8% 27.5% 5.3 37.8% 26.0% 11.8 32.2% 34.1% -1.9 36.6% 29.6% 7.0 15.8% 7.1% 8.7




between the current and

commensurate period the

previous year

Response Rate


(39.3%)



20/64 (31.3%)136/432 (31.5%) 39/132 (29.5%) 34/104 (32.7%) 43/132 (32.6%)



(18.2%)



(34.7%)




(26.9%)


Vandalism/graffiti (19.2%)


(43.3%)



PERTH & KINROSS LPA SCORECARD - PUBLIC PERCEPTION ~ APRIL - JULY 2012

Drug dealing/drug abuse moves

up from 6th position to top concern

whilst antisocial behaviour drops

from 1st concern to 3rd.

Dangerous/careless driving moves

up from 4th place to 1st whilst

vandalism/graffiti moves from 7th

to 3rd. Antisocial behaviour drops

from 1st into 2nd position.

No change in top 3 concerns in

section 5.

Top 2 issues change position.

Drug dealing/drug abuse moves

up from 6th to 3rd place.

Housebreaking drops out of the

top 3 concerns.


antisocial behaviour swap position

at the top of the list of concerns.

POLICING

PERTH &

KINROSS

SECTION 3

Perth City

SECTION 5

East Perthshire

SECTION 6

South Perthshire

SECTION 7

North & West

Perthshire

35

POLICING PERTH & KINROSS: Crime in more detail PERIOD APRIL to JULY 2011/2012 2012/2013 July Alone


known

DETECTIONS

number %

Made

known

DETECTIONS

number %

INC./DEC.

number %

Made

known

DETECTIONS

number %


Murder 2 2 100.0% 0 1 - -2 -100.0% 0 0 -



Serious Assault 13 11 84.6% 17 14 82.4% 4 30.8% 8 6 75.0%

Robbery (Incl attempts) 15 12 80.0% 18 16 88.9% 3 20.0% 4 4 100.0%


Pos of Firearm with intent to endanger life 0 0 - 0 0 - 0 - 0 0 -

Abduction 1 1 100.0% 1 0 0.0% 0 0.0% 1 0 0.0%

Threats 4 4 100.0% 2 1 50.0% -2 -50.0% 1 0 0.0%

Others 0 0 - 1 0 0.0% 1 - 0 0 -

GROUP 1 - TOTAL 58 52 89.7% 52 45 86.5% -6 -10.3% 19 17 89.5%

GROUP 2 ~ Crimes of IndecencyRape 3 3 100.0% 9 2 22.2% 6 200.0% 2 1 50.0%

Assault with intent to ravish 0 0 - 3 2 66.7% 3 - 1 2 200.0%


Lewd & Libidinous practices 2 0 0.0% 1 8 800.0% -1 -50.0% 0 5 -

Public Indecency 9 4 44.4% 3 3 100.0% -6 -66.7% 1 1 100.0%

Others 1 0 0.0% 10 4 40.0% 9 900.0% 3 2 66.7%

GROUP 2 - TOTAL 37 22 59.5% 42 33 78.6% 5 13.5% 8 15 187.5%


Housebreaking ~ domestic non-dwelling 18 4 22.2% 22 3 13.6% 4 22.2% 7 3 42.9%





Convicted thief in poss.of tools etc. w.i. to steal 1 1 100.0% 1 1 100.0% 0 0.0% 0 0 -


Theft 563 300 53.3% 539 216 40.1% -24 -4.3% 164 50 30.5%


Reset 8 8 100.0% 3 3 100.0% -5 -62.5% 1 1 100.0%

Embezzlement 4 1 25.0% 0 0 - -4 -100.0% 0 0 -

Fraud 54 47 87.0% 90 43 47.8% 36 66.7% 26 11 42.3%

Others 8 5 62.5% 17 6 35.3% 9 112.5% 8 2 25.0%

GROUP 3 - TOTAL 914 491 53.7% 908 343 37.8% -6 -0.7% 276 86 31.2%



Others 16 11 68.8% 16 11 68.8% 0 0.0% 6 6 100.0%

GROUP 4 - TOTAL 380 138 36.3% 333 125 37.5% -47 -12.4% 88 31 35.2%




Resisting arrest or obstructing police officer 28 28 100.0% 40 40 100.0% 12 42.9% 13 13 100.0%


Sex Offenders' register offences 0 0 - 0 0 - 0 - 0 0 -

Bail - Fail to keep conditions 55 54 98.2% 58 54 93.1% 3 5.5% 15 12 80.0%





Others 10 8 80.0% 6 5 83.3% -4 -40.0% 4 4 100.0%

GROUP 5 - TOTAL 777 759 97.7% 617 612 99.2% -160 -20.6% 418 412 98.6%



36

C orporate support forms an important role in ensuring that appropriate resources are in place to deliver an efficient and effective service to the public. The challenging economic climate means that robust monitor-ing and reporting processes are instrumental in ensuring that the force is on track to deliver its objectives within available re-sources . At the same time, the Scottish Government has set stretching environmental and energy reduction targets for Scotland. As a major employer in Tayside, Tayside Police is committed to demonstrating its contribution to this aim.

RESOURCES AND ASSETS

37

HEALTH & SAFETY

� 67 % fewer days lost through accidents and violence!

� At the beginning of July there were no officers or staff absent through accidents or violence!

RESOURCES and ASSETS

Accidents and Violent Incidents 2012/13 2011/12 Change

Accidents to Police Officers and Staff 47 22 114%

Violence to Police Officers and Staff 153 164 -7%

Total 200 186 8%

Violent incidents to Police Officers resulting in lost time 1 3 -67%

Total number of incidents resulting in lost time 9 4 125%

Total number of days lost 91 320 -72%

Incidents reported to the Health & Safety Executive 1 3 -67%

Causation factors 2012/13% of

Total2011/12 % of Total

percentage

pt dif f

Road Traffic collisions 5 3% 3 2% 1

Manual handling 3 2% 0 0% 2

Slips, trips and falls 9 5% 4 2% 2

Training - in house and at the Scottish Police College 5 3% 0 0% 3

Exposure to violence 91 46% 90 48% -3

Assaults 32 16% 36 19% -3

Injuries caused by sharp objects 5 3% 0 0% 3

Injuries during arrests 30 15% 33 18% -3

Others 20 10% 20 11% -1

Total 200 186

38

STAFF TRAINING and DEVELOPMENT

COURSES Cumulative

2012/13 Jun Jul Aug Apr to Aug

Number of courses held 119 41 80 450

Maximum student places available 871 397 842 3527

Total number of students attending 816 390 818 3366

Percentage of uptake 94% 98% 97% 95%

Total number of training days delivered 813 423 575 3755

SATISFACTION

April -Aug

2012

The pre-course information was …

96.5%

96.0%

97.9%

The content of the course was …

98.6%

99.2%

99.8%

The course itself was …

98.4%

90.2%

96.9%

97.0%

98.6%

499 responses

Last three months

To what extent do you agree with each of the following statements

relevant to my objectives

Taking everything into consideration, the course met my expectations

received in sufficient time

appropriate and with necessary detail

clear and easily understood

well structured

easy to follow

delivered effectively

well organised

the correct length

sufficient for my objectives

39

SICKNESS ABSENCE

On target Below target

Last 3 months

Community Policing Div May Jun Jul

2012 - 13 4.6% 4.9% 4.8%

2001 - 12 3.2% 3.4% 3.5%

Dundee LPA May Jun Jul

2012 - 13 3.4% 3.4% 3.3%

2001 - 12 4.5% 5.0% 4.5%

Angus LPA May Jun Jul

2012 - 13 5.6% 6.0% 5.3%

2001 - 12 5.0% 5.5% 5.1%

Perth & Kinross LPA May Jun Jul

2012 - 13 4.9% 4.2% 3.9%

2001 - 12 5.4% 3.6% 3.2%

Working Days Lost

Apr to JulyAverage per

person

Community Policing Div Days lost

Short 444

Medium 313

Long Term 1096

All Days Lost 2012-13 1853 3.5

All Days Lost 2011-12 1399 2.5

Percentage difference 32%

Dundee LPA Days lost

Short 37

Medium 9

Long Term 95

All Days Lost 2012-13 141 2.5

All Days Lost 2011-12 245 2.9

Percentage difference -42%

Angus LPA Days lost

Short 30

Medium 17

Long Term 151

All Days Lost 2012-13 198 3.9

All Days Lost 2011-12 206 3.8


Perth & Kinross LPA Days lost

Short 26

Medium 3

Long Term 116

All Days Lost 2012-13 145 2.9

All Days Lost 2011-12 148 2.3


Colour Key

Target 4%Absence Rate

POLICE STAFFOn target Below target

Last 3 months

Community Policing Div May Jun Jul

2012 - 13 3.2% 3.2% 3.2%

2001 - 12 3.8% 3.9% 3.8%

Dundee LPA May Jun Jul

2012 - 13 3.8% 3.8% 3.9%

2001 - 12 2.4% 2.6% 2.7%

Angus LPA May Jun Jul

2012 - 13 3.8% 3.6% 3.6%

2001 - 12 5.4% 5.8% 5.7%

Perth & Kinross LPA May Jun Jul

2012 - 13 2.8% 2.9% 2.7%

2001 - 12 5.4% 5.5% 5.3%

Working Days Lost

Apr to JulAve. per

person

Community Policing Div Days lost

Short 974

Medium 506

Long Term 1290

All Days Lost 2012-13 2770 2.2

All Days Lost 2011-12 3261 2.6


Dundee LPA Days lost

Short 343

Medium 230

Long Term 597

All Days Lost 2012-13 1170 2.7

All Days Lost 2011-12 918 2.0

Percentage difference 27%

Angus LPA Days lost

Short 199

Medium 105

Long Term 358

All Days Lost 2012-13 662 2.5

All Days Lost 2011-12 1007 3.7


Perth & Kinross LPA Days lost

Short 261

Medium 95

Long Term 239

All Days Lost 2012-13 595 1.9

All Days Lost 2011-12 1086 3.5


Colour Key

Target 4%Absence Rate

POLICE OFFICERS

40

FLEET Budget Position @ (month in arrears) 2012/13 2011/12

Percentage

Point Change

Percentage of total spend 40.2% 39.1% 1.1

Vehicle Accident Reports

Accidental 71 80 -11.3%

Body Fluid 9 7 28.6%

Mis-fuel 0 0 ***

Unreported 23 23 0.0%

Vandalism 6 6 0.0%

Total 109 116 -6.0%

Accidents per Local Policing Area

Dundee 28 21 33.3%

Angus 28 39 -28.2%

Perth & Kinross 28 30 -6.7%

Headquarters Division 25 26 -3.8%

Total 109 116 6.0%

Fleet Mileage per Local Policing Area

Dundee 448,107.00 437,952.00 2.3%

Angus 487,110.00 428,624.00 13.6%

Perth & Kinross 673,497.00 533,291.00 26.3%

Headquarters Division 356,255.00 357,361.00 -0.3%

Total 1,964,969 1,757,228 11.8%

Average Fuel Consumption (mpg) per LPA

Dundee 31.4 30.9 0.5

Angus 32.1 30.6 1.5

Perth & Kinross 31.3 29.7 1.6

Headquarters Division 31.8 30.5 1.3

Average 31.7 30.4 1.2

41

RANDOM DRUG TESTING A programme of testing of both police officers and police staff is carried out. This supports the pre-vention and management of substance misuse within Tayside Police in order to create and main-tain healthy staff and enhance public trust in services delivered by the Force. This programme does not prevent staff reporting concerns about suspected illegal activity by colleagues, which is acted upon.

FINANCE - PROCESSING CARBON FOOTPRINT Carbon Management Plan (CMP)

Our plan to reduce from 6,000 ton-nes CO2 (Fiscal Year 08/09 out-put) to 4,500 tonnes by the end of 2015 is slightly ahead of target at 5,188tonnes (end of FY11 target is 5,354 tonnes).

2012/13 2011/12 Change (p.p/%)

Invoices processed within 15 days 50% 43% 7

Invoices processed within 30 days 96% 92% 4

Proportion of all payments made by electronic means 93% 95% -2

Invoices issued within 5 working days of receipt of request 100% 97% 3

Working days between period close and distribution of management reports 19 16 19%

Percentage of Payroll errors - related to Pay Section 100% 43% 57

Percentage of Payroll errors - related to provision of information 0% 21% -21

Percentage of Payroll unavoidable errors - related to advance payment 0% 36% -36

Total CO2 emissions from buildings, waste and transport

6,0575,813

5,5795,354

5,1394,932

4,7334,543

-

1,000

2,000

3,000

4,000

5,000

6,000

7,000

2008 2009 2010 2011 2012 2013 2014 2015 2016 2017

Year

Emission (tonnes)

Emissions from building and street lights (tonnes) Emissions from transport (tonnes)Emissions from waste (tonnes) Emissions from water (tonnes)Target CO2 Emission (tonnes) Reduction

Police

OfficersProbationers Police Staff

Special

ConstablesMonthly Total

Cumulative

Total

Positive

Results

Apr 8 4 1 0 13 13 0

May 0 0 0 0 0 13 0

Jun 8 4 1 0 13 26 0

Jul 0 0 0 0 0 26 0

WHO TO CONTACT

Performance and Planning Unit

0300 111 2222

Email: [email protected]

www.tayside.police.uk

Twitter: @statspolice

This document is available on the force intranet and web site. It can be viewed there in large print by increas-ing the magnification on screen. You can listen to this document as a PDF file by click-ing on the ‘View’, menu, selecting ‘Read out aloud’ and ensuring your volume control is turned up.

Ongoing improvement depends on feedback from contributors and users and we would welcome your views. If you require further information about this re-port please use the contact below.

�

�

�

July 2012 - Performance Report

Documents

policing tayside

policing angus

policing dundee

local public opinion

local policing areas

public feedback

policing perth kinross

local inspectors