July 11, 2013 Tinley Park, Illinois Student Supports and Advising for Retention and Success Lincoln Land Community College Prairie State College Illinois.

July 11, 2013Tinley Park, Illinois

Student Supports and Advising for Retention and Success

Lincoln Land Community College

Prairie State College

Illinois College Advising Corps

Lincoln Land Community College: Collaborating across Departments for Student Success

“Student success is a vital part of our strategic plan. These new programs stem from the Foundations of Excellence self-study and First Year Experience team.”

Dr. Charlotte Warren, LLCC President

Foundations of Excellence

• John N. Gardner Institute for Excellence in Undergraduate Education

• Externally guided self-study• Aspirational model for the beginning college

experience• Campus-wide participation (task force)• Current Practices Inventory and Evaluation• Action Plan for improvement

AQIP – Action Project: First Year Experience

• Phase I – Initial Connections – College Prep Summit

• Phase II – Transition– New Student Orientation, – Parent Orientation and Family Connections

• Phase III – Integration – Early Alert– First Year Seminar

Position Created

• Director, Retention & Student Success• Bring focus and establish an owner for student

success initiatives• Coordinate existing resources and services

into a more intentional and comprehensive approach to student success and retention.

Mandatory New Student Orientation

• Mandatory = hold on registration• For all first-time, degree or certificate seeking

students • Piloted Spring 2013 with 500 students• Main campus, 4 education service areas

(other campuses)

Program Overview• Outcomes

– Engagement– Expectations– Support Services– Technology

• Main Campus– Welcome: Student Orientation Leaders– Info Sessions & Tour: Various departments– Tech Workshop and Registration: Enrollment Services, Admissions and

Advising• ESAs

– Seminar with activities– Tech Workshop and Registration– Optional Tour

Key Steps at the Point of Admission

• Identification• Restriction• Admissions• Placement• Advising• Orientation• Registration

How Advising is Integrated

• Meet with advisor prior to orientation• Interpret placement scores• Identify goal and major• Recommend classes and create student

education plan• Register student for next New Student

Orientation• Instruct how to activate LLCC account

Student Feedback

• “It was very useful connecting with the leaders, because they can help you with anything you need.”

• “The most beneficial part of the orientation would have to be, knowing how to get involved, because I like to be involved with activities at the school.”

• “Orientation helped most in dealing with everything online and how to schedule my classes.”

• “I will use what I learned at orientation because I now know where more places on campus are and what is offered and I will be able to use it to my advantage.”

Bringing Advising to Students of Developmental English Prairie State College

Have Advising, Will Travel:

Loretta M. Kucharczyk, Ph.D.Coordinator of Intentional Advising

Prairie State College

Pre-College Writing (ENG099)

6 cr. pre-college writing & reading

3 cr. pre-college writing

3 cr. pre-college writing & gen ed class 3-4 cr.

All include Intentional Advising (IA) (AKA Intrusive Advising)

Intrusive Advising

Intentional Advising (IA)

Appreciative Advising

IA Pieces (part 1)

1. pre-semester review (early information)

2. communication (faculty and students)

3. week 1: introductory visit (in-class)

4. quick visits (in-class)

IA Pieces (part 2)

5. early assistance (calls to students)

6. IA topic visits (in-class)

7. appointments with students (office)

8. bulletin board (office area)

9. post-semester work (data and calls)

IA: Money Talks

Financial Aid SUPER Basics

o FAFSA (website, no cost to file)

o academic year, dates, deadlines

o satisfactory academic progress informationo selected rules and regulationsLoan and Scholarship SUPER Basics

IA: Who, What, When, and Where

o modified academic calendar focus on dates; realize “now and the next”o campus information, services, and locations

organized, compact, sturdy

o selected college vocabulary and information

o college catalog

IA: What’s the Plan?

o degree and certificate informationo “Your Presidential Cabinet” Bloom: Appreciative Advisingo general education communication; humanities and fine arts; math; science, and; social/behavioral science

Mahalo

o PowerPoint copy

o some samples

o IA effort at PSC

Please Consider Adding To Your Professional Library

Illinois College Advising Corps: A Retention Approach

A program of the University of Illinois system and in partnership with the National College Advising Corps.

Mission: To assist, educate, lead, and inspire first generation, low-income, underrepresented youth in the enrollment and completion of post-secondary education.

National College Advising Corps

Roberto Clemente Waukegan Springfield Southeast Rantoul Township

2005 2009

Illinois College Advising Corps: Timeline

Roberto Clemente Waukegan Springfield Southeast Rantoul Township Walter H. Dyett Gage Park Round Lake Lanphier

2008

Roberto Clemente Waukegan Springfield Southeast Rantoul Township Walter H. Dyett Gage Park Round Lake Lanphier Thomas Kelly East Aurora Richard T. CraneManual

2010 2011

Roberto ClementeWaukegan Springfield Southeast Rantoul Township Walter H. Dyett Gage Park Round Lake Lanphier Thomas Kelly East Aurora Richard T. CraneManualWells Comm AcademyMichelle ClarkGeorge Henry CorlissFrederick DouglassRich East Rich SouthRich CentralCrete-MoneeMaine East Benito Juarez

2012

Retention

Waukegan Springfield Southeast Rantoul Township Walter H. Dyett Gage Park Round Lake Lanphier Thomas Kelly East Aurora Richard T. CraneManualWells Comm AcademyMichelle ClarkGeorge Henry CorlissFrederick DouglassRich East Rich SouthRich CentralCrete-MoneeMaine East Benito JuarezGeorge Washington

Illinois College Advising Corps: In 2013

23 High Schools

30 Colleges

6500 seniors directly impacted

83% pilot cohort retention

The near peer model has been remarkably successful because high school students are more likely to engage with young adults who

look, think, and act as they do.*

•Recent college graduates

•Share similar challenges that their students are experiencing

•Maximum two year commitment

•Focused on fostering a college-going culture (Adviser) and promoting year one college success (Coach)

*Institute for Higher Education Policy, 2010

Illinois College Advising Corps: Near-Peer Mentoring

Illinois College Advising Corps: Model

Adviser Coach

College Adviser

Meet one-on-one with students to find “best fit”

Complete college and scholarship applications

Submit the FAFSA and any Fin Aid documents

Organize campus visits and after-school events

Conduct parent and community outreach

Retention Coach

Develop colleges success content

Coordinate workshops on college transition in high schools

Assist students with renewing FAFSA and finding scholarships

Organize community activities on college campuses

Create a support system to prevent “summer melt”

senior year freshman year

summer

Illinois College Advising Corps: Institutional Relationships

College persistence relies heavily on students’ perception that they are academically and socially integrated into campus life.*

•Building alliances with on-campus and community organizations is vital to building a comprehensive support system for students.

•It is not our intention to replace existing on-campus services, but rather highlight those resources and help students get connected.

*Hurtado & Carter, 1997

Purpose: To provide tips that will make students successful in college (e.g. seeking on-campus support, finding employment,renewing the FAFSA)

Goals:•Educate and encourage students to be their own advocate •Provide consistent online advising (through social media & email)•Generate traffic to the Facebook Page

Time: Weekly (every Monday)

Results:•Topic popularity informs advising•Library of content is saved on Page for students to browse at anytime.

Illinois College Advising Corps: Blogs

Purpose: To frame information positively through solutions, not problems

Goals:•Capture student attention •Encourage informed decision making

Time: Weekly (every Wednesday or Thursday)

Results:•On average, 53 users organically view the posts, while 2X+ as many users virtually view the posts.

Illinois College Advising Corps: #freshmansolutions

Illinois College Advising Corps: Live Chats

Purpose: To communicate in real time with students

Goals:•Chat with at least 1 student during each session•Develop the near-peer relationship•Answer questions

Time: Weekly (1 night by Coaches)

Results:•More students are available on live chats in the evenings.•Live chats are an immediate assistance.

July 11, 2013Tinley Park, Illinois

Presenters Contact

Information

Lincoln Land Community CollegeTyra Taylor, Associate Vice President for Enrollment [email protected]

Chris Barry, Director of Retention and Student [email protected]

Mary Warren, Director of Advising and [email protected]

Prairie State CollegeLoretta Kucharczyk, PhD. Coordinator of Intentional [email protected]

Illinois College Advising CorpsCatalina Hernandez, MEd., Retention [email protected]

Khadija Tejan, Retention [email protected]