the continuing journey to embed the personalisation agenda within social work education Ali Gardner, Gill Phillips Walk a mile in my shoes:
the continuing journey to embed
the personalisation agenda within
social work education
Ali Gardner, Gill Phillips
Walk a mile in my shoes:
• MMU and Department of Health Putting People First
• E-learning module with S.C.I.E http://www.scie.org.uk/publications/elearning/person/index.asp
• Conferences/ workshops
• Book “Personalisation and Social Work”Learning Matters
• Module BA, MA and PQ
Personalisation and
social work education
Learning Matters Book
Due Jan 2011
• History legislation and policy guidance
• Empowering practice – link to social work values
• The process of personal / individual budgets
• Service user group – experience, data and future
developments
• Service user narrative
• Balancing rights and risks
• Preparation for practice – key roles
Module Content
• History of social welfare
• Definitions of social work
• Time line of legislation and policy (Bayeux Tapestry)
• Putting People First (each quadrant)
• Listening and learning from individuals and families
• Theories influencing personalisation agenda e.g. social model, person centered approaches, paternalism and citizenship
• Process of personalisation
Whose Shoes board game
• Self assessment, Resource Allocation, supporting planning and review
• Choice versus risk – Explore safeguarding issues
• Changing role of the social worker
• Understanding the market –working with and learning from providers
• Brokerage and support
Located half way through module
Facilitated by practitioners
Student feedback positive
Enjoyed different way of learning
Encouraged debate
Appreciated input from professionals
Felt challenged, confused about own experiences on placement
Felt empowered to go back to the work place
Whose Shoes?with students
Whose Shoes
Café style workshop
Missing component with students
– different perspectives
Regional workshop
Students, service users, carers, social
workers, providers, managers and academics
Venue very important
Cheap event
Very informal
Change –
how do we feel?
1 minute
– key words only!
Successful change….
� WIIFM?
� WIIFY?
� Need to engage people!
Background to the game
More creative approach to learning
Research into key issues
Empathy, perspectives … Whose Shoes? concept
160 real life scenarios – including Poet’s Corner
Creative approaches…….
Manchester Metropolitan University
Leicestershire County Council
Glasgow Social Care Providers Forum
Enable Scotland
Cardiff University
Newham Council……..and others!
These shoes are made for walking
A short music video
Inspired by Gill Phillips
£ The pound shop £….
- Thank you for coming today….
Copyright © Nutshell
Communications Ltd. All rights
reserved.
LAC (DH)(2008)1: Transforming adult social care
THE MARKET
LEADERSHIP &
MANAGEMENT
STAFF - TO
MAKE IT HAPPEN!
PEOPLE WHO HAVE
CHOICE & CONTROL!
Copyright © Nutshell Communications Ltd. All rights reserved.
Copyright © Nutshell
Communications Ltd. All rights
reserved.
Pick
up a
tile
Put
back
a tile
Copyright © Nutshell
Communications Ltd. All rights
reserved.
When a block of four is
complete, it is “safe”
- you don’t ever put these
tiles back
When you have a part-finished
block – you have to “put back”
How does it work?
We don’t know all the answers….
� Build trust and empathy…. relax
� Work together
� Promote understanding
� Harness creativity!
� Develop lasting solutions
Why does it work?...
……. relaxed
Why does it work?...
……. inclusive
Why does it work?....
…. safe to debate
Why does it work?...
…listening and learning
Why does it work?....
…. addresses real issues
Why does it work?....
…. working together
Why does it work?....
…’lightbulb’ moments
Networking
�Notes for facilitators
�On-going support and
advice – active network
Working across
boundaries
� Local authorities
� Health and care providers
� Universities and colleges
� Service users & carers
– Phoenix Support Group – Meet the
Dragon’s award!
People working together
Recognised as good practice
Whose Shoes? also featured in…..
� Community Care
magazine
� Department of Health
‘Communications toolkit’www.puttingpeoplefirst.org.uk/content.asp?contentid=453
Evaluation
• Research – Manchester Metropolitan
University
• Whose Shoes? network
• Customer survey
• Feedback from workshops
– including students
• Testimonials – website and DVDwww.nutshellcomms.co.uk/SubPage/testimonials.aspx
Way forward
• Learning Matters book
• International Interprofessional Health & Social Care Conference, Manchester 6th & 7th July 2010
• On-going joint work and research
• Case studies about Whose Shose? – including HEIs
• Further regional “real life” perspectives workshops