Joy Cobb & Melissa Toretchapps.nacada.ksu.edu/conferences/ProposalsPHP/uploads/handouts/… · Appreciative Advising on the Green Carpet It felt like a very personal tour and solidified

Joy Cobb & Melissa Toretch

Appreciative Advising on the Green Carpet

Introductions

Joy Cobb

Melissa Toretch

About Ohio University


Learning Outcomesbe able to briefly discuss Appreciative Advising, specifically the

Disarm and Discover phases

understand the “green carpet” experience

understand the role of academic advisors in the recruiting

process

understand the importance of incorporating the Disarm and

Discover phases with prospective students and their families

understand the influence this approach has on prospective

students


“Is the intentional collaborative practice of

asking, open-ended questions that help students

optimize their educational experiences and

achieve their dreams, goals, and potentials.”

Bloom, J. L., Hutson, B. L. & He, Y. (2008). The appreciative advising revolution. Champaign, IL: Stipes Publishing.




Recognizing the importance of first impressions and the need for creating a safe,

welcoming environment for students

Utilize positive open-ended questions to draw out what student’ interests, strengths, and

passions. Listen to each answer carefully before asking the next positive question


Help students formulate a vision of what they might become, and then assist them in

developing their life and career goals



Help students devise concrete, incremental and achievable goals

The students follow through on their plans. The advisor is there for them when they

stumble, believing in them every step of the way and helping them continue to

update and refine as they go

The advisor challenges the student to proactively raise the student’s internal bar of

self-expectations



Appreciative Advising benefits recruitment by

establishing a connection to the college before the student enrolls

offering an introduction to our college’s advising philosophy

allowing the advisor to link student interests to activities and

opportunities on campus

providing students and families an opportunity to learn about the

programs offered first hand

Keeping the human element front and center in recruitment

(looking at more than the “enrollment funnel”)



Key Features

Warm Welcome

Creating a safe and welcoming environment

Appropriate self-disclosure

Appropriate non-verbal behaviors



Immediacy Behaviors

Putting your phone away

Calling students by name

Vocal variety – energy/enthusiasm

Small talk

Choosing your wordsAccessibility vs. Disability Family vs. Parents

Gender Pronouns Acronyms



Meeting students where they are (literally

and figuratively)

Helps the student not feel as if they are entering a

hostile environment

You get to welcome them into your space



Introduction & handshake

Shows your confidence & relays competence

Families want to know they are leaving their student in

good hands



Key Features

Effective open-ended questioning

Attending behaviors and active listening

Strengths based story reconstruction



Asking the right questions

Allows students to talk about themselves

Shows the student and the family that you care about

the student as an individual

Allows you to tailor your responses to link the student

to the college and the university



Potential Questions

What are your favorite classes?

What is your best class?

What are your hobbies or interests outside of school?

What interests you most about your intended major?

Why are you interested in Ohio University?


The Green Carpet Experience

How students initiate contact

What is the Green Carpet Experience

The role of the advisor


How students initiate contact with our office

Majors and Career fairs held on Campus and around

the state

Mailings to Guidance Counselors

High School Visits

Referrals from Admissions



Meet with an advisor or the Director of

Recruitment

Discuss the specifics of each major

Classes

Internship requirements

4-year plan



Have lunch in a campus dining hall

The appreciative experience continues beyond the office

The prime time to Discover



Meet with a student ambassador

Student perspective on the OU experience

Discuss courses, professors, field experiences

Speak to the numerous opportunities for campus for

involvement



Meet with faculty

Puts students face-to-face with potential professors

Another in-depth look at curriculum



Campus Tour

Based on student’s previous visits to campus

Emphasis on college buildings and facilities


The role of the advisor

“Advising has moved from just providing students

with information to a student-centered service”.

“Students tend to choose institutions where they

have had interactions with academic advisors”Peterson, D., & Kem, L. (2009, March). The role of advisors in recruiting. Academic Advising Today, 32(1). Retrieved September 15, 2015 from [https://www.nacada.ksu.edu/Resources/Academic-Advising-Today/View-Articles/The-Role-of-Advisors-in-Recruiting.aspx ]

Frost 1990 as cited in Coll, Jose E. A Study of Academic Advising Satisfaction and Its Relationship to Student Self-Confidence and Worldviews. Retrieved September 15, 2015 [http://digital.lib.usf.edu/SFS0026391/00001]

https://www.nacada.ksu.edu/Resources/Academic-Advising-Today/View-Articles/The-Role-of-Advisors-in-Recruiting.aspx

http://digital.lib.usf.edu/SFS0026391/00001


What we’ve learned so far:

57 students walked the Green Carpet last year

28 Matriculated to Ohio University

21 Enrolled in the Patton College of Education

7 Attended another college at Ohio University

49% of Green Carpet Students Matriculated to OU


Future Considerations

Better tracking of students through the entire process

Understanding the factors that led students to enroll at

Ohio University


It felt like a very personal tour and solidified a lot of

things for me

Visiting the CDC [Child Development Center] put

into perspective what I want to do and that my goals are

attainable

Deciding between OU and BG - didn't know anything about the Education program – I made [the] decision to come to OU

because of the Green Carpet Day & [the] info that was presented

What Our Students Had to Say


I was impressed by how many people I was introduced to, how I got to have another tour of the campus (more towards my major) and how it was very informational. It was a great!

I loved my Green Carpet day because it really gave me a chance to see what OU was about. Multiple people took time out of their day just to talk to one student. It was great to see the whole campus

and get a really good sense of the University. I am very glad with the decision that I made to attend Ohio University.

What Our Students Had to Say


Questions

What’s working at your school?


“We walk away from them [initial encounters] with a first

impression that is like a Polaroid picture — a head-to-toe

image that develops instantly and never entirely fades.”

You are the face of your university for both the

students and their families.

Flora, c (2004). The once-over: Can you trust the first impressions? [Electronic version]. Psychology Today, 37 (3).

Retrieved September 15, 2015, from https://www.psychologytoday.com/articles/200407/the-once-over

https://www.psychologytoday.com/articles/200407/the-once-over


The Patton College of

Education

Melissa Toretch, M.S.Academic Advisor

Lindley Hall 058A

1 Ohio University

Athens OH 45701-2979

T: 740.593.4444

F: 740.593.9310

[email protected]

The Patton College of

Education

Joy Cobb, M.Ed.Academic Advisor

Lindley Hall 058F

1 Ohio University

Athens OH 45701-2979

T: 740.593.4443

F: 740.593.9310

[email protected]

mailto:[email protected]

mailto:[email protected]

Joy Cobb & Melissa Toretchapps.nacada.ksu.edu/conferences/ProposalsPHP/uploads/handouts/… · Appreciative Advising on the Green Carpet It felt like a very personal tour and solidified

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