Journey to Magnet Excellence®: Recruit & Retain for Nursing Distinction with the HealthcareSource Quality Talent Suite

Journey to Magnet Excellence®: Recruit & Retain for Nursing Distinction with the HealthcareSource Quality Talent Suite�

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Recruit for Excellence Transformational Leadership is a main component of the Magnet

Recognition Program®�this includes hiring best practices. Hospitals

with ANCC Magnet Recognition® have HR and management teams that

work collaboratively to hire staff members who embody the organization’s

values and culture. These organizations focus on hiring for fit, training

managers on interviewing techniques, peer interviewing, job shadowing

for nursing candidates, and creating an onboarding process that

increases new hire retention.

Hire for Fit: Align the Interview Process with the Culture

When new hires share the same values as the rest of the nursing team, it’s easier to get them up to speed quickly. HealthcareSource Staff Assessment� is pre-hire behavioral assessment software that focuses on service excellence competencies�values that will drive nursing success, including customer focus and compassion.

HealthcareSource Reference Assessment� helps nursing managers validate service excellence skills based on past experience, while Leadership Assessment� allows healthcare organizations to develop new nursing leaders.

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Onboarding: Improve New Hire Retention by Focusing on Values

Hospitals focused on nursing excellence can automate their onboarding process using HealthcareSource Position Manager®�an applicant tracking system specifically designed for healthcare. After all, onboarding shouldn’t be a 24-hour paperwork marathon. Consider implementing a comprehensive onboarding experience as a way to reintroduce new nursing hires to the organization’s mission, culture, and customer service values.

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Retain for Excellence Structural Empowerment is another main component of the Magnet

Recognition Program�this includes Personnel Policies and Professional

Development. Hospitals with ANCC Magnet Recognition strive to provide

nurses with timely performance reviews, set professional goals, and

deliver education that goes beyond the minimum requirements for

compliance, allowing nurses to advance professionally.

Performance Management: Coaching and Employee Engagement

A Continuous Improvement Model requires real-time feedback. HealthcareSource Performance Manager® offers an online coaching journal where feedback can be recorded quickly and consistency. Consider online self-evaluations and peer reviews that focuses on knowledge, behavior, and communication skills. Hospitals can utilize Performance Manager for self and multi-rater assessments.

Interpret

Coach Develop

Evaluate

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Setting Goals: How Employee Behaviors Can Support the Organization’s Mission

Consider having managers and staff work collaboratively to create employee performance goals. Using Performance Manager, goal cascades can be implemented to ensure that everyone in the organization is working towards the same objective.

Organizational

Goals Executive

Goals Director Goals

Manager Goals

Frontline

Staff Goals

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Management Training: Preparing Future Leaders

Offer leadership training for nurses who want to pursue management opportunities with the HealthcareSource eLearning Library�—topics include financial acumen, communication skills, building teams, effective delegation, and content from the American Organization of Nurse Executives.

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Lean Six Sigma Training: An Opportunity to Improve Efficiency

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Offer training opportunities where nurses can select an improvement opportunity, analyze it, and present a solution. With the eLearning Library, nurses can take prep courses for the Lean Green Belt and Black Belt certifications.

Clinical Career Ladders: Encouraging Non-management Nursing Staff to Succeed

Encourage clinical nurses to create a portfolio of work focused around a professional goal. As they complete their training, utilize the HealthcareSource NetLearning® LMS to track continuing education credits and consider offering rewards for completions, such as monetary bonuses.

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The HealthcareSource Quality Talent Suite:

Schedule a 15-minute call with us to learn more about how the Quality Talent Suite can help you

achieve nursing excellence.

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Helps Hospitals Recruit & Retain for Nursing Excellence

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