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Nadcap SUBSCRIBER TUTORIAL Jon Steffey Program Manager Informatics Solutions, Research and Development 3 June 2013
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Jon Steffey Program Manager Informatics Solutions, Research and Development 3 June 2013

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Page 1: Jon Steffey Program Manager Informatics Solutions, Research and Development 3 June 2013

Nadcap SUBSCRIBER TUTORIAL

Jon SteffeyProgram ManagerInformatics Solutions, Research and Development

3 June 2013

Page 2: Jon Steffey Program Manager Informatics Solutions, Research and Development 3 June 2013

Nadcap SUBSCRIBER TUTORIAL

Nadcap Overview

• Organizational Structure of Nadcap

• Nadcap Process / eAuditNet

AGENDA

Page 3: Jon Steffey Program Manager Informatics Solutions, Research and Development 3 June 2013

Nadcap SUBSCRIBER TUTORIAL

• PRI:

DEFINITIONS – PRI

The Performance Review Institute is a not-for-profit affiliate of SAE whose mission is to: Provide global, unbiased, independent manufacturing process and product assessments and certification services to the mobility industry for the purpose of adding value, reducing total cost and facilitating teaming between primes & suppliers. PRI administers Nadcap.

Page 4: Jon Steffey Program Manager Informatics Solutions, Research and Development 3 June 2013

Nadcap SUBSCRIBER TUTORIAL

• Nadcap:

– Special Processes: are those processes where the

parameters are directly influenced by component geometry and/or the results cannot be confirmed by inspection, e.g., NDT, Plating, Heat Treating.

– Products: are the manufacturing output of the combination of distinct materials, parts and/or processes which forms a whole, e.g., Composites, Elastomer Seals, Electronics.

DEFINITIONS – Nadcap

The leading worldwide co-operative programof major companies designed to manage a cost effective consensus approach to special processes and products and provide continuous improvement within the aerospace and automotive industries.

Page 5: Jon Steffey Program Manager Informatics Solutions, Research and Development 3 June 2013

Nadcap SUBSCRIBER TUTORIAL

• eAuditNet:

DEFINITIONS – eAuditNet

Audit software used to document audit results, attachments, letters, notes, schedules audits, supplier advisories, etc. with the ability to produce reports based on multiple criteria.

Page 6: Jon Steffey Program Manager Informatics Solutions, Research and Development 3 June 2013

Nadcap SUBSCRIBER TUTORIAL

• November 1985: Government/Industry Equal Partners Conference recommends consensus solution to duplication of supplier quality assurance systems

• July 1990: PRI incorporated as a Not-For-Profit Trade Association. Launch Nadcap for Aerospace

• July 2000: Roll-out of Nadcap Europe

• November 2002: Full Launch of eAuditNet

• October 2003: Roll-out of Nadcap Asia

• April 2008: Roll-out of eQuaLearn

• May 2009: Full Launch of eAuditNet 2.0

HISTORY OF THE PERFORMANCE REVIEW INSTITUTE (PRI)

Page 7: Jon Steffey Program Manager Informatics Solutions, Research and Development 3 June 2013

Nadcap SUBSCRIBER TUTORIAL

• Nadcap Subscriber Tutorial

• Attendees Guide – Antitrust (page 7)– Nadcap Personal Code of Ethics and Conflict of

Interest (page 7)

• PRI Website: www.pri-network.org

• eAuditNet Guides: www.eAuditNet.com

KEY REFERENCES FOR NEW ATTENDEES

Page 8: Jon Steffey Program Manager Informatics Solutions, Research and Development 3 June 2013

Nadcap SUBSCRIBER TUTORIAL

• Attend Task Group mini-orientation at the beginning of each meeting

• Introduce yourself to the Task Group Chair and Staff Engineer

• Become active in your Task Group; your comments are very important

• Provide your feedback from the meeting through the on-line survey

SUGGESTIONS FOR NEW ATTENDEES

Page 9: Jon Steffey Program Manager Informatics Solutions, Research and Development 3 June 2013

Nadcap SUBSCRIBER TUTORIAL

• Subscriber members are required to attend Nadcap meetings. If the member is unable to attend, an alternate shall be designated.

• Reply to surveys, questionnaires and ballots that are circulated to members.

• Carry through sponsorship and coordination of individual projects as assigned.

• Prepare checklists for auditing and continuing surveillance.

• Review resumes and interview auditors.• Review audit reports.• Comply with the Nadcap Personal Code of Ethics and

Conflict of Interest Policy as defined in AS7003.• Safeguard the confidentiality of information that

you're exposed to through the Nadcap program.

MEMBERSHIP RESPONSIBILITIES

Page 10: Jon Steffey Program Manager Informatics Solutions, Research and Development 3 June 2013

Nadcap SUBSCRIBER TUTORIAL

Nadcap MEMBERS

Page 11: Jon Steffey Program Manager Informatics Solutions, Research and Development 3 June 2013

TIMELINE OF PRIMES

Page 12: Jon Steffey Program Manager Informatics Solutions, Research and Development 3 June 2013

Nadcap SUBSCRIBER TUTORIAL

GOVERNMENT AGENCIES AND CONTRACTOR POSITIONS ON PRIQUALIFICATION PROGRAMS

Special Process and Product mandates to the supplier base in that region

KEY: R = Accreditation Required by Prime Letter sent to Suppliers; M = Nadcap Member; A = Accepts Nadcap Accreditation

Note: Not all Subscribers included above; visit eAuditNet for full list. Programs listed as of July 2011.

SUBSCRIBER FOR PRI USE AMERICAS EUROPE ASIA

309th MAINTENANCE WING-HILL AFBHill AFB, UT

A(CP, CT, HT, MTL, NMSE, NDT, WLD)

AGUSTAWESTLANDCascina Costa, Italy

R(NDT)

R(NDT)

R(NDT)

AIR FORCEWPAFB, OH

R(Seals, SLT)

ALENIA AERONAUTICA SPANaples, Italy

U12R(CP, COMP, HT, MTL, NDT, SE, WLD)

R(CP, COMP, HT, MTL, NDT, SE, WLD)

R(CP, COMP, HT, MTL, NDT, SE, WLD)

AVIO S.p.AItaly

R(CP, CT, HT, MTL, NDT, NMSE, WLD)

R(CP, CT, HT, MTL, NDT, NMSE, WLD)

R(CP, CT, HT, MTL, NDT, NMSE, WLD)

BAE SYSTEMS MILITARY AIR SOLUTIONS (MAS)UK

U15R(COMP, CP, HT, MTL, NDT, NMSE, WLD)

BAE SYSTEMSNashua, NH

A(CP,CT,WLD)

BALL AEROSPACE & TECHNOLOGY CORPORATIONBoulder, CO

A(CP,ETG,WLD)

THE BOEING COMPANY(Commercial Airplanes, Intergrated Defense Systems)

U11R(COMP,CP,HT,MTL-Ind.Test labs only, NDT, NMSE-SE only,WLD)

R(COMP,CP,HT,MTL-Ind.Test labs only, NDT, NMSE-SE only,WLD)

R(COMP,CP,HT,MTL-Ind.Test labs only, NDT, NMSE-SE only,WLD)

BOMBARDIER, INC.Dorval, Canada

U13R(COMP, CP, CT, HT, MTL, NDT, NMSE, WLD)

R(COMP, CP, CT, HT, MTL, NDT, NMSE, WLD)

R(COMP, CP, CT, HT, MTL, NDT, NMSE, WLD)

Defense Contact Management Agency (DCMA)(DOD) Alexandrta, VA

M(ALL, COMP, ETG, FLU, SEAL, SLT)

Airbus U8R(COMP, CP, ETG, HT, MTL, NDT, NMM, SE, WLD)

R(COMP, CP, ETG, HT, MTL, NDT, NMM, SE, WLD)

R(COMP, CP, ETG, HT, MTL, NDT, NMM, SE, WLD)

Name of Nadcap Subscribing Prime Contractor

Page 13: Jon Steffey Program Manager Informatics Solutions, Research and Development 3 June 2013

Nadcap SUBSCRIBER TUTORIAL

INDUSTRY-MANAGED ACTIVE CUSTOMER AUDITS

Page 14: Jon Steffey Program Manager Informatics Solutions, Research and Development 3 June 2013

Nadcap SUBSCRIBER TUTORIAL

STATUS REPORT – SUPPLIER AUDITSPlan Actual Actual Actual Actual Actual2013 2013 2012 2011 2010 2009

AQS 228 83 239 229 239 236Conv Machining 85 32 61 40 10Composites 171 53 153 153 131 135CP 937 314 952 893 857 847CT 131 51 126 124 113 124ETG 115 28 84 76 66 42Fluids 21 10 26 26 32 25HT 916 311 877 833 786 741MTL 225 92 193 209 178 185NDT 1084 342 1009 1011 973 1000NM 219 71 224 228 178 196NMMM 16 5 8 2NMMT 27 14 25 24 20 10SE 153 49 140 156 129 153Seals 7 2 12 10 8 12Sealants 17 5 15 12 17 12WLD 437 163 436 456 411 446NUCAP 234 70 256 224 71 181New Industries 70 14 29Preassessments 45 18 54 87 187 41Total 5,138 1,727 4,919 4,791 4,406 4,389

2013 Actual through 26 April 2013

Page 15: Jon Steffey Program Manager Informatics Solutions, Research and Development 3 June 2013

Nadcap SUBSCRIBER TUTORIAL

31 42.6

46.3

45.7

49.3

43.3

44.6

49.3

55.4

51.6

55.86

18.5

18.2

17.1 30

.6

27.2

28.2 31

.1 35.5

28.4 29

.7

0

0.7 1 2.7

4.6

4.5 6.87.2

7.2

8.710.1

0

20

40

60

80

100

120

Americas Europe Asia

9689

AuditorsAudits

STATUS OF AUDITS/AUDITORS (FULL TIME EQUIVALENT)

37

62 66 66

84

7580

88

98

1466

2437

2852

3295

3870 40154389 4406

3678

4791 4919

Page 16: Jon Steffey Program Manager Informatics Solutions, Research and Development 3 June 2013

Nadcap SUBSCRIBER TUTORIAL

• Special Processes – Nondestructive Testing (NDT)– Materials Testing (MTL)– Heat Treating (HT)– Coatings (CT)– Chemical Processing (CP)– Welding (WLD)– Nonconventional Machining & Surface Enhancement (NMSE)– Non Metallic Materials Testing (NMM)– Conventional Machining as a Special Process (CMSP)– Measurement and Inspection (MI)

• Systems & Products– Aerospace Quality Systems (AQS): AC7004– Fluid Distribution Standards (FLU)– Elastomer Seals (SEALS)– Sealants (SLT)– Composites (COMP)– Electronics (ETG)

NADCAP PROGRAMS

Page 17: Jon Steffey Program Manager Informatics Solutions, Research and Development 3 June 2013

Nadcap SUBSCRIBER TUTORIAL

• Nadcap Overview

Organizational Structure

• Nadcap Process / eAuditNet

AGENDA

Page 18: Jon Steffey Program Manager Informatics Solutions, Research and Development 3 June 2013

Nadcap SUBSCRIBER TUTORIAL

PRI/Nadcap ORGANIZATIONAL STRUCTURE

Policy Board of Directors

Executive Leaders•Legal entity•Fiduciary responsibility•Set policy•Provide the vision

Page 19: Jon Steffey Program Manager Informatics Solutions, Research and Development 3 June 2013

Nadcap SUBSCRIBER TUTORIAL

BOARD OF DIRECTORS

Stan Adachi Divisional Director, Supplier Quality, Defense,

Space, & Security The Boeing Company

Richard Amato Manager, Manufacturing Engineering MECoE,

Supply Chain Division GE Aviation

Etienne Galan Vice-President Purchasing Snecma (Safran Group)

Michael Hayward Sector Director International & Logistics

Excellence Northrop Grumman Aerospace Systems

Mario Langlois Director - Quality Engineering and Safety Office Bombardier Aerospace

Tony Maguire Head of Quality, Hawk Aircraft Programmes BAE Systems PLC

Ron Meester Vice President, Global Quality Honeywell Aerospace

Andy Page Global Engineering & Technology Executive Rolls-Royce Plc

David L. Schutt, PhD Chief Executive Officer SAE International

Junji Tsuji Manager of Manufacturing Technology Group of Production

Planning Department, Aero-Engine and Space Operations IHI Corporation

Li Wei General Director, Quality and Safety Department AVIC

Steve Wells (Chairman) Vice President of Quality, Aircraft Systems UTC Aerospace Systems

Jianqiang Xu Deputy General Manager of Science, Technology & Quality

Department; C919 Program Chief Quality Officer Research Fellow

Commercial Aircraft Corporation of China Ltd. (COMAC)

Page 20: Jon Steffey Program Manager Informatics Solutions, Research and Development 3 June 2013

Nadcap SUBSCRIBER TUTORIAL

PRI/Nadcap Organizational Structure

Tactical

Senior quality leaders & managers•Oversee operation of Nadcap •Establish & implement policy & procedures •Task group coordination & development •Identify, develop and deploy improvement

Board of Directors

Nadcap Management Council (NMC)

Policy

Page 21: Jon Steffey Program Manager Informatics Solutions, Research and Development 3 June 2013

Nadcap SUBSCRIBER TUTORIAL

CURRENT Nadcap MANAGEMENT COUNCIL (NMC)• David Bale

Pratt & Whitney Canada• Dietmar Becher

Liebherr Aerospace• Michael Bess

DCMA• Pascal Blondet, Chairperson

Airbus• Richard Blyth

Rolls-Royce• Robert Bodemuller

Ball Aerospace & Technology Corp.• Katie Bradley

Lockheed Martin• Christopher Brust

DCMA• Christian Buck

SAFRAN• Robert Cashman

Parker Aerospace Group• Jim Diamond

309 Maintenance Wing – Hill AFB• Amie Emerson

Spirit Aerosystems• John Haddock

BAE Systems – MAS• Tim Hayes

General Dynamics• Danieli Hilgemberg

Embraer• Scott Iby

Hamilton Sundstrand• Scott Klavon, Secretary (Non-Voting)

PRI• Ralph Kropp

MTU Aero Engines GmbH• Peter Krutoholow

Sikorsky

• Serge LabbeHeroux Devtek

• Daniel LecuruEurocopter

• Eric LeFortSonaca

• Howard Jeff LottThe Boeing Company

• Frank MariotVought Aircraft

• Steve McGinnHoneywell

• Robin McGuckinBombardier Aerospace

• Michael MurrayBeechcraft Corporation

• Colby NicksBell Helicopter Textron

• Ana Ottani dos SantosEmbraer

• Rick PetersonRockwell Collins, Inc.

• Alberto PortalEADS – CASA

• Mark RechtsteinerGE Aviation

• Per RehndellVolvo Aero Corporation

• Brad RichwineRaytheon Company

• Davide SalernoAlenia Aeronautica SpA

• Victor SchonbergerIAI

• Lisa ShawEaton Aerospace

• Henry SikorskiPratt & Whitney

• Asa SnitchlerBeechcraft Corporation

• Kevin Ward, Vice ChairpersonGoodrich Corporation

• Kirk WhalenHeroux Devtek

• George WinchesterNorthrup Grumman

• Corwyn BergerEXOVA, Inc.

• Michael BrandtAlcoa

• Mark BrownKaman Aerospace Group

• Tim CroweDearborn Precision

• Robert CusterAAA Plating & Inspection

• Suzanna DeMossAdvanced Chemistry &

Technology• Eric Jacklin

FM Callahan & Son• David Jones

Nex-Tech Processing.• David Michaud

Fountain Plating Company• Michael Schleckman

Voss Industries, Inc.• Vitorio Stana

Avcorp Industries Inc• Vern Talmadge

Howmet Thermatech Coatings

Page 22: Jon Steffey Program Manager Informatics Solutions, Research and Development 3 June 2013

Nadcap SUBSCRIBER TUTORIAL

Tactical

Board of Directors

Nadcap Management Council (NMC)

PRI/Nadcap ORGANIZATIONAL STRUCTURE

Technical Task GroupsSpecial ProcessesNondestructive Testing,Materials Testing,Heat Treating, Coatings,Chemical Processing,Welding, NMSE, Non Metallic Materials Testing & Conventional MachiningSystems & ProductsElectronics,Sealants, Elastomer Seals,AQS (AC7004),Fluid Distribution Systems &Composites

Task GroupsSpecial ProcessesNondestructive Testing,Materials Testing,Heat Treating, Coatings,Chemical Processing,Welding, NMSE, Non Metallic Materials Testing & Conventional MachiningSystems & ProductsElectronics,Sealants, Elastomer Seals,AQS (AC7004),Fluid Distribution Systems &Composites

Technical Experts•Determine requirements •Develop documents•Accept corrective action

•Final decision on accreditation

Supplier Support Committee (SSC)

Supplier Support Committee (SSC)

Administrative Staff

Administrative Staff

Policy

Page 23: Jon Steffey Program Manager Informatics Solutions, Research and Development 3 June 2013

Nadcap SUBSCRIBER TUTORIAL

• Nadcap Overview

• Organizational Structure of Nadcap

Nadcap Process / eAuditNet

AGENDA

Page 24: Jon Steffey Program Manager Informatics Solutions, Research and Development 3 June 2013

Nadcap SUBSCRIBER TUTORIAL

Nadcap PROCEDURE HIERARCHY

AS7003

QUALITY MANUAL

NOP (Nadcap

Operating

Procedure)

NTGOP (Nadcap Task

Group Operating

Procedure)

NIP (Nadcap

Internal Procedure)

Auditor Handbook

Aerospace Standard which documents the requirements for implementing Nadcap industry consensus-based accreditation programs.Quality policy

describing the quality system of the organization.

Specific procedures by which Nadcap operates.

Scope and general operating procedures for each specific Nadcap commodity program.

Specific procedures by which PRI / Nadcap Staff operates.Roles and

responsibilities for Nadcap Auditors, and clarifications to facilitate and standardize the audit process.

Page 25: Jon Steffey Program Manager Informatics Solutions, Research and Development 3 June 2013

Nadcap SUBSCRIBER TUTORIAL

• NOP-001: Nadcap Operating Procedure

• NOP-006: Supplier Advisory Process

• NOP-008: Supplier Merit Program

• NOP-011: Audit Failure Process

• NTGOP-001: Nadcap Task Group Operating Procedure

KEY PROCEDURES (Located on eAuditNet, under Nadcap Procedures)

Page 26: Jon Steffey Program Manager Informatics Solutions, Research and Development 3 June 2013

Nadcap SUBSCRIBER TUTORIAL

THE Nadcap AUDIT PROCESS

Accreditation Mandated by Nadcap Prime Subscriber

Supplier Requests Audit

Audit Scheduled & Auditor Assigned

Audit Performed – Auditor Submits Report

Supplier Review

PRI TechnicalStaff Review

Task GroupReview

Certificate Issuedto Supplier

Re-accreditation Process

Subscriber

Action

Supplier

Action

PRI Action

Page 27: Jon Steffey Program Manager Informatics Solutions, Research and Development 3 June 2013

Nadcap SUBSCRIBER TUTORIAL

• PRI/Supplier Schedules the Audit using eAuditNet.com– Nadcap Checklists and Preparation Instructions

available – Encouraged to review the Nadcap Customer Support

Initiative (NCSI) presentation on eAuditNet– Perform self-audit

• Auditor Conducts the Audit using the applicable Nadcap checklists (located on eAuditNet)– Daily briefing & a final close out meeting at the

end of the audit

• Auditor Prepares Cover Letter and attaches to audit report (uploaded into eAuditNet)

• Supplier has 21 calendar days to initially respond to any findings (7 calendar days for subsequent responses)

AUDIT PROCESS

Page 28: Jon Steffey Program Manager Informatics Solutions, Research and Development 3 June 2013

Nadcap SUBSCRIBER TUTORIAL

EVERY STEP IS MANAGED BY INDUSTRY

AUDIT CHECKLIST

PROCESS EVALUTION/ IMPROVEMENT

CORRECTIVE ACTIONS AS REQUIRED

AUDIT RESULTS

AUDIT CONDUCTED

AUDITOR QUALIFICATIO

N & SELECTION

INDUSTRY EXPERTS

MANAGE ALL KEY STEPS

Page 29: Jon Steffey Program Manager Informatics Solutions, Research and Development 3 June 2013

Nadcap SUBSCRIBER TUTORIAL

Nadcap – INDUSTRY WORKING TOGETHER

Audit Criteria (AC):Document containing checklists or other surveillance tools to be utilized in the course of determining compliance to established industry standards and

prime requirements.

Audit Criteria (AC):Document containing checklists or other surveillance tools to be utilized in the course of determining compliance to established industry standards and

prime requirements.

Establish Audit Criteria

Nadcap Staff SuppliersTask Groups(Primes)

Page 30: Jon Steffey Program Manager Informatics Solutions, Research and Development 3 June 2013

Nadcap SUBSCRIBER TUTORIAL

RELATIONSHIP BETWEEN AUDIT CRITERIA (AC), AUDIT HANDBOOK AND PRIME REQUIREMENTS

IndustryStandards

+Prime

Requirements

AC7XXXAudit

CriteriaJob Audits

AuditHandbook

Page 31: Jon Steffey Program Manager Informatics Solutions, Research and Development 3 June 2013

Nadcap SUBSCRIBER TUTORIAL

INDUSTRY MANAGED PROGRAM

AUDIT CHECKLIST

PROCESS EVALUTION/ IMPROVEMENT

CORRECTIVE ACTIONS AS REQUIRED

AUDIT RESULTS

AUDIT CONDUCTED

AUDITOR QUALIFICATIO

N & SELECTION

INDUSTRY EXPERTS

MANAGE ALL KEY STEPS

Page 32: Jon Steffey Program Manager Informatics Solutions, Research and Development 3 June 2013

Nadcap SUBSCRIBER TUTORIAL

• Core and Technical Requirements are Established by Task Group

• Potential candidates complete a pre-screening questionnaire oneAuditStaff.com

• Interviewed by Task Group

• Testing/Certification (Optional)

• Training Audits

• Review of Training with Report from Lead Auditor

• Approval by Task Group

• Continual Monitoring through Audit Reviews

• Annual PRI/Nadcap Training

AUDIT SELECTION/INTERVIEW/PERFORMANCE

Page 33: Jon Steffey Program Manager Informatics Solutions, Research and Development 3 June 2013

Nadcap SUBSCRIBER TUTORIAL

• Highly skilled technical background with average of 30 years experience in the Special process audited

• Unlike ISO or EN 9000 based audits, Nadcap auditors do not make the final decision

• Nadcap auditor goal is to evaluate and report the technical competency and compliance of the supplier

AUDITORS CRITICAL TO Nadcap

Page 34: Jon Steffey Program Manager Informatics Solutions, Research and Development 3 June 2013

Nadcap SUBSCRIBER TUTORIAL

SAMPLE OF CURRENT AUDITORS & EXPERIENCE

Process Experience Summary

Aerospace Quality Systems (AQS)

60% ISO Lead Assessors; Average 30 Years Experience

Chemical Processing (CP) 70% Have B.S Degree; 22 % Have MS Degree; 11% Have PHD; Average 35 Years Experience

Coatings (CT) 100% Have B.S Degree; 20% Have MS. Degree; 20% Have PHD; Average 30 Years Experience

Composites (COMP) 100% Have B.S. Engineering; 100% Have MS Engineering; Average 15 Years Experience

Elastomer Seals (SEAL) 50% B.S. Engineering; 30 Years Experience

Fluid Distribution Systems (FLU)

100% Have B.S. Engineering; Average 35 Years Experience

Heat Treating (HT) 80% Have B.S in Metallurgy/Material Science; 30% Have M.S. in Metallurgy/Material Science; Average 33 Years Experience; Certified Quality Engineer/Auditor

Materials Testing Laboratories (MTL)

90% Have B.S Degrees; 50% Have MS Degrees; 20% Have PHD; Certified Quality Engineer/Auditor; Average 35 Years Experience

Nonconventional Machining (NMMT)

80% Have B.S. Engineering; 40% Have MS Engineering; 20% Have PHD Engineering; Average 32 Years Experience

Nondestructive Testing (NDT)

100% are Level III’s for Four (4) Methods; 44% Have Bachelors of Science Degrees; Average 30 years of Experience

Sealants (SLT) 50% Have PHD; Average 30 Years Experience

Surface Enhancement (SE) 80% Have B.S. Engineering; 40% Have MS Engineering; 20% Have PHD Engineering; Average 32 Years Experience

Welding (WLD) 60% Have B.S Degree; 30% Have MS Degree; Average 34 Years Experience

Page 35: Jon Steffey Program Manager Informatics Solutions, Research and Development 3 June 2013

Nadcap SUBSCRIBER TUTORIAL

INDUSTRY MANAGED PROGRAM

AUDIT CHECKLIST

PROCESS EVALUTION/ IMPROVEMENT

CORRECTIVE ACTIONS AS REQUIRED

AUDIT RESULTS

AUDIT CONDUCTED

AUDITOR QUALIFICATIO

N & SELECTION

INDUSTRY EXPERTS

MANAGE ALL KEY STEPS

Page 36: Jon Steffey Program Manager Informatics Solutions, Research and Development 3 June 2013

Nadcap SUBSCRIBER TUTORIAL

1.Quality Systems2.Special Process and Product Specific

Requirements3.Compliance/Job Audits

NDT: 3 Witnessed Compliance Jobs per Method and 3 “Paperwork” Completed Compliance Jobs per MethodHeat Treating: 2 Long Jobs-8 Short JobsMaterials Lab: Witnessing of All Test Methods Chemical Processing: Minimum of 4 Job Audits Coatings: 2-11 Job Audits (Based on Scope)Welding: 2 Job Audits per MethodNonconventional Machining: 2-10 Job AuditsSurface Enhancement: 2-6 Job AuditsComposites: 15-30 Job Audits (Based on Manufacturing Flow)Electronics: Complete 1 Job Audit Conventional Machining: 2-14 Job Audits (Based on Scope)

Nadcap AUDIT CONTENT

Page 37: Jon Steffey Program Manager Informatics Solutions, Research and Development 3 June 2013

Nadcap SUBSCRIBER TUTORIAL

Chemical Processing

GENERAL FOCUS AUDIT

Calibration:Calibration:

NDT

Does the supplier define the process employed for the calibration of inspection, measuring and test equipment type, unique identification, location, frequency of

checks, check method, acceptance criteria and the action to be taken when results are

unsatisfactory?

Heat Treating

Page 38: Jon Steffey Program Manager Informatics Solutions, Research and Development 3 June 2013

Nadcap SUBSCRIBER TUTORIAL

TECHNICAL (Nadcap) FOCUS AUDIT

Calibration:Calibration:

Are the FPI dryer ovens calibrated every three months at

multiple points across the

usable range?

Are furnaces used for

heat treating Aluminum parts surveyed at the

required tolerance and temperature

range?

Is measuring and test

equipment used to control or monitor the control of a

process (within parameters)

maintained in a calibration

system compliant with

ISO 10012-1? (I.e. temperature

gages, conductivity

meters, voltmeters, rectifiers)

Chemical Processing

NDTHeat Treating

Page 39: Jon Steffey Program Manager Informatics Solutions, Research and Development 3 June 2013

Nadcap SUBSCRIBER TUTORIAL

INDUSTRY MANAGED PROGRAM

AUDIT CHECKLIST

PROCESS EVALUTION/ IMPROVEMENT

CORRECTIVE ACTIONS AS REQUIRED

AUDIT RESULTS

AUDIT CONDUCTED

AUDITOR QUALIFICATIO

N & SELECTION

INDUSTRY EXPERTS

MANAGE ALL KEY STEPS

Page 40: Jon Steffey Program Manager Informatics Solutions, Research and Development 3 June 2013

Nadcap SUBSCRIBER TUTORIAL

1.Major Nonconformance: The absence of, or systemic breakdown of, the

Process Control and/or Quality Management system.

Any non-conformance where the effect impacts or has the potential to impact the integrity of the product.

2.Minor Nonconformance: A non-systemic lapse in conformance to the

Process Control and/or Quality Management system.

NCR CLASSIFICATIONS

Page 41: Jon Steffey Program Manager Informatics Solutions, Research and Development 3 June 2013

Nadcap SUBSCRIBER TUTORIAL

PRI Staff Review:• Staff Reviews Package for Completeness• Review Audit Report

– Clarification Changes (electronically) - Contact Auditors for Clarification

– Review Supplier Corrective Action– Close-Out or request additional information via

Forums• Audit Report Package is submitted via eAuditNet for

Task Group Review

AUDIT REVIEW

Page 42: Jon Steffey Program Manager Informatics Solutions, Research and Development 3 June 2013

Nadcap SUBSCRIBER TUTORIAL

Task Group Review:• Task Group decides Procedure for Review

– Sub-group review, entire Task Group Review• Task Group Reviews for Correctness

– Technical Comments, Supplier Responses, Technical Completeness, Auditor Summary Letter, Identify Additional Findings

• Completes Review of Each NCR and dispositions (NCR Status)

• Discuss Results with Task Group within Forums• Task Group Votes on Accreditation via On-Line

Balloting

AUDIT REVIEW

Page 43: Jon Steffey Program Manager Informatics Solutions, Research and Development 3 June 2013

Nadcap SUBSCRIBER TUTORIAL

Nadcap – INDUSTRY WORKING TOGETHER

Nadcap Staff SuppliersTask Groups(Primes)

Establish Audit

Criteria

Define Auditor

Requirements

Interview &Recommend Auditor

Contract Auditor

Plan/ScheduleAuditsSupplier Requests

PerformAudit

Review &Accept C/AReview &Accept C/A

Submit C/APackage

Submit C/APackage

Review C/APackage

Review C/APackage

FindingsFindings

Accredit Supplier Accredit Supplier

Page 44: Jon Steffey Program Manager Informatics Solutions, Research and Development 3 June 2013

Nadcap SUBSCRIBER TUTORIAL

• Subscribers can use eAuditNet to:– Use ‘Subscriber QML’ to specifically search for your company’s suppliers– Lookup audit details for a supplier including checklist details,

nonconformance (NCR) details, and Supplier and Task Group NCR responses – Lookup the current audit status of a supplier – Download or print hard copy checklist(s) – View new or existing Supplier Advisories – View all Nadcap Procedures (NIPs, NOPs, NTGOPs)

• eAuditNet Company Administrator, you can use eAuditNet to:– Create new eAuditNet users for your company – Edit current eAuditNet users for your company – Accept or reject eAuditNet users that select your company during

registration – Set-up company Users to receive weekly e-mails regarding your QML supplier

audits that were submitted (Email Subscription Application)• If you are a Task Group Member, you can use eAuditNet to:

– View and discuss supplier audit NCRs – Ballot on supplier audit and merit recommendations

An eAuditNet Subscriber’s Audit Review Guide and eAuditNet CompanyAdministrator’s Guide can be downloaded from eAuditNet using Public Documents.

eAUDITNET FOR SUBSCRIBERS – www.eAuditNet.com

Page 45: Jon Steffey Program Manager Informatics Solutions, Research and Development 3 June 2013

Nadcap SUBSCRIBER TUTORIAL

INDUSTRY MANAGED PROGRAM

AUDIT CHECKLIST

PROCESS EVALUTION/ IMPROVEMENT

CORRECTIVE ACTIONS AS REQUIRED

AUDIT RESULTS

AUDIT CONDUCTED

AUDITOR QUALIFICATIO

N & SELECTION

INDUSTRY EXPERTS

MANAGE ALL KEY STEPS

Page 46: Jon Steffey Program Manager Informatics Solutions, Research and Development 3 June 2013

Nadcap SUBSCRIBER TUTORIAL

TOP 10 PARAGRAPHS SINCE RELEASE OF COMP AC7118 REV A232 AUDITS

Page 47: Jon Steffey Program Manager Informatics Solutions, Research and Development 3 June 2013

Nadcap SUBSCRIBER TUTORIAL

NDT TOP PARAGRAPH REFERENCES AC7114 (SAMPLE – 2010)

Page 48: Jon Steffey Program Manager Informatics Solutions, Research and Development 3 June 2013

Nadcap SUBSCRIBER TUTORIAL

QUALITY IMPROVEMENTS FOR SUPPLIERS (SSC 2009 SURVEY RESULTS)

An increasing percentage of Nadcap accredited companies report quality improvement in the area(s) related to their Nadcap accreditation(s).

Page 49: Jon Steffey Program Manager Informatics Solutions, Research and Development 3 June 2013

Nadcap SUBSCRIBER TUTORIAL

User/Primes“LIABILITY”

Does not shift

User/Primes“LIABILITY”

Does not shift

SupplierConformitySupplierConformity

Early WarningsNadcap-Wide

Early WarningsNadcap-Wide

Central Information Network

“eAuditNet”

Central Information Network

“eAuditNet”

Agreements:

•Auditors•Suppliers•Users

Agreements:

•Auditors•Suppliers•Users

PRI/NadcapPRI/Nadcap

Supplement with PRI Responsible for the ‘process’• Industry Standards• Procedures• Oversight• Core Values

Supplement with PRI Responsible for the ‘process’• Industry Standards• Procedures• Oversight• Core Values

Reduce RiskReduce Escapes

Supplier ResponsivenessConsistency in

Training

Reduce RiskReduce Escapes

Supplier ResponsivenessConsistency in

Training

Page 50: Jon Steffey Program Manager Informatics Solutions, Research and Development 3 June 2013

Nadcap SUBSCRIBER TUTORIAL

21-25 October 2013

Pittsburgh, PA USA

On-line registration available at www.pri-network.org

Reservation information will be posted on thePRI website (www.pri-network.org) when available.

NEXT Nadcap MEETING

Page 51: Jon Steffey Program Manager Informatics Solutions, Research and Development 3 June 2013

Nadcap SUBSCRIBER TUTORIAL

QUESTIONS

QUESTION TIME

?