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Joint ICPM/Netspar Discussion Forum Maastricht University The Pension Delivery Organization of Tomorrow: Theory and Practice Claude Lamoureux (Canada) A Canadian ‘High Performance’ Model 1:30 pm, Tuesday, October 30, 2007
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Joint ICPM/Netspar Discussion Forum Maastricht University

Jan 13, 2016

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Joint ICPM/Netspar Discussion Forum Maastricht University. The Pension Delivery Organization of Tomorrow: Theory and Practice. Claude Lamoureux (Canada) A Canadian ‘High Performance’ Model 1:30 pm, Tuesday, October 30, 2007. January 1991 – Results for Total Sample. Total Sample (191). - PowerPoint PPT Presentation
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Page 1: Joint ICPM/Netspar Discussion Forum Maastricht University

Joint ICPM/Netspar Discussion ForumMaastricht University

The Pension Delivery Organization

of Tomorrow: Theory and Practice

Claude Lamoureux (Canada)A Canadian ‘High Performance’ Model

1:30 pm, Tuesday, October 30, 2007

Page 2: Joint ICPM/Netspar Discussion Forum Maastricht University

2 January 1991 – Results for Total Sample

Total Sample (191)

Page 3: Joint ICPM/Netspar Discussion Forum Maastricht University

3 January 1991 – Results for Total Sample

Total Sample (191)

Page 4: Joint ICPM/Netspar Discussion Forum Maastricht University

4Our Vision

Outstanding Service Today…

Retirement Security Tomorrow

Page 5: Joint ICPM/Netspar Discussion Forum Maastricht University

5 Our Values

Providing outstanding service to our members

Openness and honesty in all communications

Conducting our business with uncompromising integrity

Our people are our most valuable resource

Talent lies with the individual, success lies with the team

Page 6: Joint ICPM/Netspar Discussion Forum Maastricht University

6Overall, OTPP continues to score highly in most areas. On average, Service Climate, Openness, Direct Supervision and Recognition are rated particularly highly