John Sumser Keynote London

Where Do Ideas Come From?

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Organizational Change Is Fast But Linear

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Technical Change is Logrhithmic

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You Are Here

You Are Here

Tech Adoption Cycle

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"People will have to unlearn how they make decisions.”- Ginny Rometty, CEO - IBM

Radical Change Is Possible & Necessary

SaaS, Cloud, Big Data, Blah, Blah, Blah

SaaS = Outsourced HR. Then What?

New Data Sources

The Data Pile

HR

Metrics

Analytics Predictive Analytics

HR Information

RecruitingPerformance

Learning Progress

Operations

Design

Sales

Suppliers

Time/Attendance Benefits Data

Partners

Customers

Investors

Marketing

Government Data

Labor Supplies

Demographics

Social Media

Internal Communications

Weather

Health Info

DNA Databases

Employee Personal Data

Compensation

Company Reputation

Employment Brand

Labor Market Competition

Why We’re Here

Privacy Is Going To Change

What Mobile Does

Slow Fast

(What Can Be Automated Will Be)

Requires Rethinking the Fundamentals

The Question Pile Isn’t Any Good

Recruiting Example

A Few Questions• What do you call the measure in the Recruiting Example?• How Accurately Can You Forecast The Next Fatality?

When?• Why Aren’t You Driving HR in the Ecosystem?• What is the Relationship between Engagement and

Product Quality?• Strategy Shift. What Does the New Workforce Look Like?• What is the ACTUAL gain/loss from telecommuting?

Thinking About The Impossible

How To Rethink The Fundamentals

1. Is it True?

2. Can You Absolutely Know It’s True?

3. How Do You React, What Happens, When You Believe That Thought?

4. Who Would You Be Without the Thought

It’s Personal

The 5 Whys

The Data Storyteller

Here’s How You Do It

• Idea Generation• Data Literacy• Statistics Literacy (Concepts not Math)• Start Now, Fail Fast• Graphics and Narrative Visualization• Manage the System not the people

To Do List

1. Save Everything (Storage is Free)2. Find More Data To Save3. Hire a Data Storyteller4. Practice the 5 Whys5. Ask One Really Dumb Question/Week6. Identify Your Customers Wishes7. Work on Consequences

Ideas Come From Right Where You Are

• John Sumser• @johnsumser• HRExaminer.com• [email protected]