7/11/2016 1 137 Office of Homeland Security and Emergency Management % % ProtectDuPage.org @ProtectDuPage Crisis Communications Before, During, and After the Event or Incident 2016 Training Summit % % John Nebl Emergency Mgmt. Coordinator Public Information Office External Affairs Unit DuPage County Office of Homeland Security and Emergency Management Presenter Office of Homeland Security and Emergency Management ProtectDuPage.org @ProtectDuPage 137 % % Presentation Purpose Provide an introduction and overview of Crisis Communications. Provide a basic road map to begin preparations for a Crisis Communications event or incident. Create awareness of the importance for every agency to have a dedicated and trained PIO. Office of Homeland Security and Emergency Management ProtectDuPage.org @ProtectDuPage 137 % % What is a PIO A member of the Command Staff responsible for interfacing with the public and media and/or with other agencies with incident- related information requirements Office of Homeland Security and Emergency Management ProtectDuPage.org @ProtectDuPage 137 % % Role of the PIO Craft Media Releases, Talking Points, Safety Messages Develop products (fact sheets, flyers, newsletters, etc.) Serve as communications advisor to leadership Media Monitoring / Gathering Intelligence Office of Homeland Security and Emergency Management ProtectDuPage.org @ProtectDuPage 137 % % Role of the PIO Participate in interviews / Conduct Media Briefings Serve as buffer between your agency, the media, and the public Preserve / maintain / improve / repair your agency’s “brand”, reputation, or image Office of Homeland Security and Emergency Management ProtectDuPage.org @ProtectDuPage
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7/11/2016
1
137
Office of Homeland Security and Emergency Management
% %
ProtectDuPage.org @ProtectDuPage
Crisis Communications
Before, During, and After
the Event or Incident
2016 Training Summit
% %
John Nebl
Emergency Mgmt. Coordinator
Public Information Office
External Affairs Unit
DuPage County Office of
Homeland Security and
Emergency Management
Presenter
Office of Homeland Security and Emergency Management
ProtectDuPage.org @ProtectDuPage
137 % %
Presentation Purpose
Provide an introduction and overview of Crisis
Communications.
Provide a basic road map to begin preparations for a
Crisis Communications event or incident.
Create awareness of the importance for every agency
to have a dedicated and trained PIO.
Office of Homeland Security and Emergency Management
ProtectDuPage.org @ProtectDuPage
137 % %
What is a PIO
A member of the
Command Staff
responsible for
interfacing with the
public and media
and/or with other
agencies with incident-
related information
requirements
Office of Homeland Security and Emergency Management