INTRODUCTION
Job Satisfaction:
Job Satisfaction is the favorableness or Un-favorableness with
which the employee views his work. It expresses the amount of
agreement between ones expectations of the job and the rewards that
the job provides. Job Satisfaction is a part of life
satisfaction.The nature of ones environment of job is an important
part of life as JobSatisfaction influences ones general
lifesatisfaction. Job Satisfaction, thus, is the result of various
attitudes possessed by an employee. In a narrowsense, these
attitudes are related to the job under condition with such specific
factors such as wages, Supervisors of employment, conditions of
work, social relation on the job, prompt settlement of grievances
and fair treatment by employer. However, more comprehensive
approach requires that many factors are to be included before a
complete understanding of job satisfaction can be obtained. Such
factors as employees age, health temperature, desire and level of
aspiration should be considered. Further his family relationship,
SocialStatus, recreational outlets, activity in the organizations
etc. Contribute ultimately to job satisfaction.
FACTORS INFLUENCING JOB SATISFACTION
The job satisfaction are presented below:major factors
influencing
SUPERVISION
To a worker, Supervision is equally a strong contributor to Sri
jan hondaas well as to the job dissatisfaction. The feelings of
workers towards his supervisors are usuallysimilar to his feeling
towards the company. The role ofsupervisor is a focal point for
attitude formation. Bad supervision results in absenteeism and
labor turnover.Good supervision results in higher production and
good industrial relations.CO-WORKERSVarious studies had traced this
factor as a factor of intermediate importance. Ones associates with
others had frequently been motivated as a factor in job
satisfaction. Certainly, this seems reasonable because people like
to be near their friends. The workers derive satisfaction when the
co-workers are helpful, friendly and co-operative.PAYStudies also
show that most of the workers felt satisfied when they are paid
more adequately to the work Performed by them. The relative
important of pay would probably changing factor in job satisfaction
or dissatisfaction.AGEAge has also been found to have a direct
relationship to level job of satisfaction of employees. In some
groups job satisfaction is higher with increasing age, in other
groups job satisfaction is lower and in other there is no
difference at all.MARITAL STATUSMarital status has an important
role in deciding the job satisfaction. Most of the studies have
revealed that the married person finds dissatisfaction in his job
than his unmarried counterpart. The reasons stated to be are that
wages were insufficient due to increased cost of living, educations
to children etc.
EDUCATIONStudies conducted among various workers revealed that
most of workers who had not completed their schooleducation showed
higher satisfaction level. However, educated workers felt less
satisfied in their job.WORKING CONDITION The result of various
studies shows that working condition is an important factor. Good
working atmosphere and pleasant surroundings help increasing the
production of industry. Working conditions are more important to
women workers than men workers.1.4 Objective of the study:
1. To Study the overall job satisfaction of employees in Sri
John Honda, Krishnagiri. 2. To Measure the satisfaction levels of
employees on various factors and give suggestions for improving the
same. 3. To find out whether experience have an effect on Job
Factors. 4. To find the significance difference among age groups
with respect to job Factors. 5. To find the significance difference
among male and female employees with respect to job Factors.1.5
Limitations of the study:
1. Sample size of the study is only 100. 2. Some of the
respondents were not responding to some of the questions. 3. Due to
time constraint the researcher was not able to complete the project
to desired level.
CHAPTER -2REASERCH METHODOLOGY
The methodology followed for conducting the study includes the
specification of research design, sample design, questionnaire
design, data collection and statistical tools used for analyzing
the collected data.
2.1 Research design:The research design used for this study is
of the descriptive type. Descriptive research studies are those
studies which are those studies which are concerned with describing
the characteristics of a particular individual or a group...2.2
Sample size:The sample size consisting of 100 respondents were
selected for the study.2.3 Sampling design:Since it is difficult to
contact the entire population sampling technique was adopted. The
employees were interviewed using convenience sampling
techniques.2.4 Questionnaire design:Questionnaire was designed in
consultation with the administrative officer of united systems
engineer private limited in such a manner that it would facilitate
the respondents to reveal maximum information.2.5 Data collection:
Primary data: questionnaire personal meeting interview method with
the concerned person will be used to collect the primary data.
Secondary data: offer documents, fact sheets, news papers,
magazines published from time to time and internet, company
sources.2.6 Statistical tools used for analysis:The collected data
where analyzed by using following technique: Percentage
analysis.
Chapter IIIDATA ANALYSIS AND INTERPRETATION
TABLE NO: 1Table showing gender of the
respondents;Particulars
No of respondentsPercentage
Male
Female
Total
24
26
5048
52
100
Chart -1Gender of the Respondent
TABLENO: 2 Table Shows the Monthly Income of the
respondentsParticulars
No of respondentsPercentage
Below-Rs 10000
10000-15000
15000-20000
Above 20000
Total26
14
6
4
5052
28
12
8
100
CHARTNO:2
Table Shows the Monthly Income of the respondents
TABLE NO:3Table shows the Educational Qualification the
respondents:Particulars
No of respondentsPercentage
P.G
U.G
Total16
34
5032
68
100
CHART NO:3
Table shows the Educational Qualification the respondents:
TABLE NO;4
Table shows the Marital Status of Respondents:
Particulars
No of respondentsPercentage
Married
Unmarried
Total
34
16
50
68
32
100
CHART NO:4.
Table shows the Marital Status of Respondents:
TABLENO:5. Table shows the years of experience of respondents:
Particulars
No of respondentsPercentage
Less then 1yr
1-2yrs2-3yrs3-4yrsAbove 4yrsTOTAL24
1842250 48
36 8 4 4 100.0
CHART NO:5Table shows the years of experience of
respondents:
TABLE NO:6 Working hours are convenient for me?Particulars
No of respondentsPercentage
Strongly agree
Agree
Neither agree or Disagree
Disagree
Strongly disagree
Total10
34
2
4
0
50
20
68
4
8
0
100
Interpretation:From the above chart and table it is clearly
evident that 20% of the respondents strongly agree that working
hours are convenient from
themand68%agreewiththatand4%neitheragreeand 8%disagree with the
working hours and 0% are strongly against working hours.
CHART NO.6Working hours are convenient for me
TABLE NO:7I'm happy with my work place?Particulars
No of respondentsPercentage
Strongly agree
Agree
Neither agree or Disagree
Disagree
Strongly disagree
Total14
26
8
2
0
5028
52
16
4
0
100
Interpretation:From the above table it is clear that 28%
respondents strongly agree and 52% respondents agree that they are
happy with their work place only 4%disagreed and 16% have no idea
towards their work place.
CHART NO.7Im happy with my work place
TABLE NO:8 The lightings and other arrangements with office are
satisfactory
Particulars
No of respondentsPercentage
Strongly agree
Agree
Neither agree or Disagree
Disagree
Strongly disagree
total
16
19
11
4
0
5032
38
22
8
0
100.0
Interpretation:From the above table its is evident that 32%
respondents strongly agree with the lightings and arrangements in
the office, 38% agree with that and 8% disagree with the lightings
and arrangements and 22% have no idea towards lightings and
arrangements.
CHART NO:8The lightings and other arrangements with office are
satisfactory
TABLE NO:9 I feel I have too much work to do? Particulars
No of respondents Percentage
Strongly agree
Agree
Neither agree or Disagree
Disagree
Strongly disagree
Total0
2
8
26
14
500
4
16
52
28
100
Interpretation:From the above table it is quite clear that the
work load is not high, 52% ofthe respondents disagreed with the
question I feel I have too much work and another 28% strongly
disagreed, 4% admits they have too much workand 16% have no idea
towards this question.
CHART NO:9I feel I have too much work to do?
TABLE NO:10Safety measures provided by the
company?Particulars
No of respondentsPercentage
Strongly agree
Agree
Neither agree or Disagree
Disagree
Strongly disagree
Total
24
18
4
2
2
5048
36
8
2
2
100
Interpretation:From the above table it is evident that the
safety measures provided by the organizations are good as 48 and
36% of the respondents agree with that and only 2& 2% disagreed
and 8% neither agreed.
CHART NO:10
Safety measures provided by the company?
TABLE NO:11My relationship with my supervisor is
cordial?Particulars
No of respondentsPercentage
Strongly agree
Agree
Neither agree or Disagree
Disagree
Strongly disagree
Total
14
26
8
2
0
5028
52
16
4
0
100
Interpretation:From the above table it is clear that
relationship between employees and their supervisors are cordial
because 28% of respondents strongly agreed to it and 52% agreed to
it and only 4% disagreed and 16% of respondents have neither
agreed.
CHART NO:11
My relationship with my supervisor is cordial?
TABLE NO:12My supervisor is not partial?Particulars
No of respondentsPercentage
Strongly agree
Agree
Neither agree or Disagree
Disagree
Strongly disagree
Total
8
32
6
4
0
5016
64
12
8
0
100
Interpretation:From the above table it is evident that the
supervisors are not partial to the employees as 16% strongly agreed
and 64% agreed to the question but
8%disagreedand0%stronglydisagreedthislevelisquitehigh compared to
other questions.
CHART NO:12My supervisor is not partial?
TABLE NO:13My supervisor considers my idea too while taking
decisionParticulars
No of respondentsPercentage
Strongly agree
Agree
Neither agree or Disagree
Disagree
Strongly disagree
Total
14
24
8
4
0
5028
48
16
8
0
100.0
Interpretation:From the above table it is clear that 28 and 48%
of the respondents agree that supervisors consider their employees
ideas also and only 8% disagreed and 16% neither agreed.
CHART NO:13My supervisor considers my idea too while taking
decision
TABLENO: 14I'm satisfied with the support from my
co-workersParticulars
No of respondentsPercentage
Strongly agree
Agree
Neither agree or Disagree
Disagree
Strongly disagree
total
4
32
4
8
2
508
64
8
16
4
100
Interpretation:From the above table it is clear that relation
with co-workers is quite good as nearly 64% of the respondents
agree that they are satisfied with support from co-workers and only
16% disagreed and 8% have no answer to this.
CHART NO: 14I'm satisfied with the support from my
co-workers
TABLE NO:15Table showing People here have concern over
oneanother and tend to help one Another of the
respondents?Particulars
No of respondentsPercentage
Strongly agree
Agree
Neither agree or Disagree
Disagree
Strongly disagree
Total
12
16
12
8
2
5024
32
24
16
4
100
Interpretation:From the above table it is clear that in this
organization people have concern over each other as 24% strongly
agreed and 32% agreed and only16% disagreed and 24% neither
agreed.
CHART NO:15Table showing People here have concern over
oneanother and tend to help one Another of the respondents?
TABLENO: 16I'm satisfied with the refreshment
facilities?Particulars
No of respondentsPercentage
Strongly agree
Agree
Neither agree or Disagree
Disagree
Strongly disagree
Total
6
6
16
14
8
5012
12
32
28
16
100
Interpretation:From the above table it is clear that the
employees are not satisfied with the refreshment facilities offered
by the company as 28% of
respondentsdisagreedand16%stronglydisagreedand32%neitheragreed and
only 12% agreed.
CHARTNO: 16I'm satisfied with the refreshment facilities?
TABLE NO:17We are provided with the rest and lunch room and they
are goodParticulars
No of respondentsPercentage
Strongly agree
Agree
Neither agree or Disagree
Disagree
Strongly disagree
Total
2
8
12
16
12
504
16
24
32
24
100
Interpretation:From the above table it is quite evident that 24%
strongly disagreed and32% of the respondents disagreed and 24%
neither agreed and only 16% of the respondents are satisfied with
the rest and lunch roomprovided.
CHART NO:17We are provided with the rest and lunch room and they
are good
TABLE NO:18The parking spaces for our vehicles are
satisfactory?Particulars
No of respondentsPercentage
Strongly agree
Agree
Neither agree or Disagree
Disagree
Strongly disagree
Total
2
4
12
16
16
504
8
24
32
32
100
Interpretation:From the above table it is clear that respondents
are not satisfied with the parking facilities provided by the
company has 32% of respondents strongly disagreed and 32% of
respondents disagreed and only 12% of respondents are satisfied
with the parking facilities and 24%have neither agreed.
CHART NO:18The parking spaces for our vehicles are
satisfactory?
TABLE NO:19Im satisfied with the first aid
facilitiesParticulars
No of respondentsPercentage
Strongly agree
Agree
Neither agree or Disagree
Disagree
Strongly disagree
Total
2
2
16
16
14
504
4
32
32
28
100
From the above table it is clear that employees are not
satisfied with the first aid facilities as more than 60% ( 32%
disagree and 28% strongly disagree) disagreed andonly 8% agreed
and32% ofrespondents neitheragreed.
CHART NO:19Im satisfied with the first aid facilities
TABLENO:20Satisfied with the loan facilities and other personal
welfare facilities offered by the organization.Particulars
No of respondentsPercentage
Strongly agree
Agree
Neither agree or Disagree
Disagree
Strongly disagree
Total
2
6
16
18
8
504
12
32
36
16
100
Interpretation:From the above table it is quite clear that
respondents are not satisfied
withtheloanfacilitiesofferedbytheorganizationas36%ofrespondents
disagree and 16% of respondents strongly disagree 32% of
respondents
neitheragreeandonly16%aresatisfiedwiththeloanfacilities.
CHARTNO:20Satisfied with the loan facilities and other personal
welfare facilities offered by the organization.
TABLE NO:21I fell I'm paid a fair amount for the work I
doParticulars
No of respondentsPercentage
Strongly agree
Agree
Neither agree or Disagree
Disagree
Strongly disagree
Total
10
28
6
2
4
5020
56
12
4
8
100
Interpretation:From the above table it is evident that the
respondents are satisfied with their salary as 56% agreeand 20%
strongly agree. Only `4% disagree and8% strongly disagree, 12%
neither agreed.
CHART NO:21I fell I'm paid a fair amount for the work I do
TABLE NO:22I'm satisfied with the chances for my
promotionParticulars
No of respondentsPercentage
Strongly agree
Agree
Neither agree or Disagree
Disagree
Strongly disagree
Total
18
24
4
2
2
5036
48
8
4
4
100
Interpretation:From the above table it is quite clear that
employees are satisfied with theirchances for promotion as 48%
agree and 36% strongly agree. Only 4%disagree and 4% strongly
disagree, 8% neither agreed.
CHART NO:22I'm satisfied with the chances for my promotion
TABLE NO:23The salary we receive are good as other organizations
offer pay to their employeesParticulars
No of respondentsPercentage
Strongly agree
Agree
Neither agree or Disagree
Disagree
Strongly disagree
Total
14
24
6
4
2
5028
48
12
8
4
100
Interpretation:From the above table it is quite clear that the
salary in this organization isat par to the industry as 48% agree
and 28% strongly agree. Only 8%disagree and 4% strongly disagree,
12% neither agreed.
CHART NO:23The salary we receive are good as other organizations
offer pay to their employees
CHAPTER-IV4.1 FindingsThe descriptive statistics table helps us
to derive satisfaction level ofEmployees on various factors:The
respondents are satisfied with the environment and nature of work
Factors as their mean value is near to2.50The respondents
relationship with the superiors and colleagues are quite good as
their mean value is 2.36 is an agreeable level.The Respondents are
not provided with proper welfare facilities thats the reason the
mean value is quite high at 3.46 levels which is disagree
level.Thecommunicationandmotivationofemployeesbytheir superiors in
this organization is reasonable as the mean value is
2.57.ThePayandpromotionactivitiesinthisorganizationisalso good as
their mean value is 2.4The Respondents are overall satisfied with
their job as their mean value is 2.54 which is an agreeable
level.The Parking facilities provided by the organization are not
good thats why most respondents disagree with this
question.Therefreshmentfacilitiesarealsoneedtobeimproved because
most of theemployees are dissatisfied on this factor.The Rest room
facilities in the company are not good and they are not satisfied
with thelunch facilities
4.2Suggestions:Frommyonemonthsofprojectexperiencein united
systems engineer pvt,ltd, I would like to give the following
suggestions.Respondentsarenotsatisfiedwiththeparkingfacilitiesprovidedbytheorganizationauthority,sothe
company management takes this into
considerationRespondentsarenotsatisfiedwiththeavailable refreshment
facilitiesin theorganization, sothe authority also looks into this
seriouslyTheemployeesarestronglydisagreeingwiththeir present rest
room facilities inthe company.The
companymanagementtakesthisintoaccountfor better productivity of the
employeesorganization should give more important to Research
&development Conductworkevaluationofemployeesmonthly, quarterly
or yearly. Make a chance to employees to express their views, ideas
and problem facing in working area Provide motivation, training and
value added services for improve the productivityandefficiencyofthe
employees.
CHAPTER-VCONCLUSIONJobSatisfactionisthefavorablenessorun-favorableness
with which the employee views his work. It expresses the amount of
agreement between ones expectation of the job and the rewards that
the job provides. Job Satisfaction is a part of life satisfaction.
The nature of ones environment ofjob is an important part of life
as Job Satisfaction influences ones general life
satisfaction.JobSatisfaction,thus,istheresultofvariousattitudes
possessedbyanemployee.Inanarrowsense,these attitudes are related to
the job under condition with such specific factors such as wages.
Supervisors of employment,
conditionsofwork,socialrelationonthejob,prompt settlement of
grievances and fair treatment by employer In United systems
engineer pvt,ltd ifwelookintooverall satisfaction of employees it
comes nearly 50% of employees are fully satisfied with their job
and working
environment.Inthiscompanyemployeesaresatisfiedwiththeirjob expect
some cases available canteen facilities, rest room facilities and
parking facilities etc. But otherwise the task assignment to the
each workers are in right manner and also they are satisfies with
that also. Within short span of time the organization has achieved
a well position in industrial area.
BOBLIOGRAPHYText Books:Jobsatisfaction-RobertHoppockJob
Satisfaction and Motivation-LindaEvansJob Satisfaction and
Productivity-SureshSrivastvaOrganizationBehavior-FredLuthans
Websites:www.humanlinks.comwww.wikipedia.org
ANNEXUREQuestionnaire
This survey should take approximately 10 minutes of your time to
complete. Please respond kindly to the questions. Confidentiality
of your opinions / views would be maintained. Thank you, in
advance, for your time and participation. In spite of your
busyschedule.Please fill the following Details:
(Please whereverapplicable)1. Name:2. Age: .3. Gender: Male
Female 4.Department:...................................5. Monthly
Income:below 10,000 10,000-20000 20,000-30000 Above30,0005.
Education Qualification: UnderGraduation PostGraduation6. Marital
Status: Married Unmarried7. Years of experience: Lessthan1year
1-2years 2-3years 3-4years above 4years Please Indicate Your Level
Of Agreement In Connection With Various Factors:(Please
intheboxesbelow.)Work Environment and nature of work
S.NO
ParticularsStrongly agreeAgreeNeither agree or
disagreeDisagreeStrongly disagree
1
TheamountofworkIam expectedtodoonjobis reasonable.
2
Working hours are convenient for me
3
Im happy with my work place
4
Thelightingandother arrangements in the office are
satisfactory
5
I feel I have too much work to do
6
Imsatisfiedwiththesafety measuresprovidedinmy work place.
7
Myrelationshipwithmy supervisor is cordial
8
My supervisor is not partial
9
Mysupervisorconsidersmy ideastoowhilemaking decision
10
Im satisfied with the support from my co-workers
11
People here have concern for one anotherand tend to help one
another Welfare Facilities.
12
Imsatisfiedwiththe refreshment facilities
13
We are provided with the rest and lunch room and they are
good
14
The parking facilities provided for our vehicles are
satisfactory
15
Im satisfied with the first aid facilities
16
Im satisfied with the loan facilities and other personal welfare
benefits offered byorganization
17
IfeelImbeingpaidafair amount for the work I do
18
Im satisfied with my chances for promotion
19
Thesalarieswereceiveare good as other organizations pay to their
employees.
20
Im satisfied with the allowances provided by my organization
21
I have adequate information available which enable me to do my
job well
22
I feel that my Boss motivate metoachievethe organization
goal
23
My supervisor motivates me to increase my efficiency at
timeswhenImnot productive
24Communication seem good within this organization
25
Workassignmentsare explained clearly to me
26
I love my job and to work in this organization
27
My work life is meaningful
28
I consider that my work is valuable in attaining my
organizational goals
29
I have adequate opportunity to use my ability
30Overall, Im satisfied with myjob
Date:.............................Signature:Place..