Jisc RSC Eastern Learning Resources Managers forum March 2013 'eSkills: To increase students’ ICT skills in order to break down potential barriers to their learning'

eSkills@ City College Norwich

To increase students’ ICT skills in order to break down potential barriers to their learning.

Purpose

Self-contained structured sessions

Completed with Learning Supervisors, lecturers, or independently

Can be completed as part of eSkills course

Can be attended as ‘one-off’ sessions

Bespoke sessions for specific queries.

Format

Bronze – Intro to Microsoft Office

Example

Bronze Award

Google Boot Camp Microsoft Office Introduction to Blackboard Introduction to the Information Store

Catalogue Introduction to Windows Using Information Store equipment

Bronze level: functional

Google Silver Award Using Microsoft Word Using Microsoft Publisher Using Microsoft Excel Using Microsoft PowerPoint Uncovering eBooks

Silver: competent

Under construction, to include: Advanced use of Office Programs Google Gold Award Plagiarism and referencing software Accessing and searching eJournals and

databases Advanced eBooks

(creating bookshelves, online annotating etc.)

Gold: expert

Medium Opportunities Actions NotesPosters C30, HE Learning Zone, Info Store,

Corridors, SU, SULRequest - SF > Print Room (RN) To include medal system/eILP awards/Kindle

Giveaway/employability incentive

Flyers Main Foyer, Info Store, C30, HE zone, SUL

Request - SF > Print Room (RN) To include medal system/eILP awards/Kindle Giveaway/employability incentive

Email HoS, PMs, Lecturers, all students, all staff

Request all student/all staff email from New Media (RS, CB) Create email for Pms, HoS, Lecturers

For staff - Highlight Ofsted 'ticks', Employability advantages, removal of learning barriers will help students engage. For Students - Highlight employability advantages, Kindle giveaway

Face to Face Present at Curriculum meetings, Talk to students via GOATing/flyering in Main Foyer, Info Store, C30, HE zone

Seek attendance to curriculum planning meetings via HoS PAs (Vivki Gallagher, Katia Bentley). Get flyers and GOAT

Need to draw students into conversation (Kindle giveaway). Helping students in C30 main info store. Ask other Info Store staff to push eskills when helping students. Email lecturers specifically after helping students to make them aware of knowledge gaps that we can resolve.

Social Media CCN/Info Store/SUL/SU FB pages, CCN/Info Store/SUL/SU Twitter, Info Store Blog

Create copy - investigate and decide target market and design copy appropriately. Requests: CB/RS(CCN), BM/LM(SUL), JP/EP(SU) AS(Info Store)

Primary audiences - HE access students (high repsonsibility for learning, likely to have lower IT skills, Entry level students, lecturers, invested FE students. Mature students. Staff

Internal Announcements Bb poll, Bb announcment, Bb Banner ads

Create copy - investigate and decide target market and design copy appropriately. Requests: RS - Bb poll, CB - Bb announcements, Chris Boon - Banner ads.

Primary audiences - HE access students (high repsonsibility for learning, likely to have lower IT skills, Entry level students, lecturers, invested FE students. Mature students. Staff

Marketing plan

43 students working at Bronze level 44 students have gained their Bronze award

37 students working at Silver level

Students include Phoenix, Hair & Beauty and Performing Arts

Outcomes

Most successful when approaching individual tutors who then make repeated class bookings

An unexpected route of access: when assisting students having ICT problems in the Library, asking for tutor details and contacting them directly

Activities and handouts increase learner satisfaction and engagement

Learnings

Questions?