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Online Marketing 101 Fundamentals of Promoting Your Business on the Web
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Online Marketing 101Fundamentals of Promoting Your Business on the Web

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Topics

What is marketing?

7 Steps for Marketing

Marketing Hourglass

Why should I market online? (some statistics)

Online Marketing Tactics

Fans, Followers and Freedom

Agencies, consultants and others

Will it hurt?

Ok, now what should I do?

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What is marketing?

Marketing is the art and science of persuasive communication.[ Dave Kerpen – Chief Executive Officer, Likeable Media ]

Marketing is the ongoing process of engagement whereby strangers are nurtured into

advocates. [ Trey Pennington ]

Marketing is understanding your buyers really, really well. Then creating valuable products,

services, and information especially for them to help solve their problems.[ David Meerman Scott – Bestselling author of Real-Time Marketing and PR ]

Marketing is a strategic and tactical multifaceted process that supports sales as well as

customer service and retention. The primary stages include identifying target audiences,

developing a marketing/communications strategy that usually includes several methods and

channels (e.g. advertising, PR, content, events/digital print, broadcast), measuring and

assessing results, and constantly refining the process based on learnings and marketplace

developments. Marketing can also become a feedback loop between an organization and its

customers and prospects that helps to inform and shape the business going forward.

[ Rebecca Lieb, Author of The Truth About Search Engine Optimization ]

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engagement

measuring

persuasive communication

especially for them

refining

[ Source: 72 Marketing Definitions – Heidi Cohen ]

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7 Steps for Marketing

Develop strategy before tactics – Base all decisions on an ideal customer and core message of difference

Embrace The Marketing Hourglass – Look at every potential prospect and customer touchpoint and design a remarkable experience

Adopt the publishing model – Commit to producing content that builds trust and educates

Create a total web presence – Develop a plan that takes advantage of the SEO and social media aspects of being found

Orchestrate the lead generation trio – Use technology to create multiple ways to generate leads via advertising, public relations, and referrals

Drive a lead conversion system – Develop a sales system that everyone in the organization can use from initial contact to results review

Live by the marketing calendar – Make marketing a habit by establishing monthly, weekly and daily action steps

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[ Source: 7 Steps to Creating a Sure-Fire Marketing System; John Jantsch Founder, Duct Tape Marketing ]

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Why should I market online?

Some statistics

2010 U.S. Population – 310 million

2010 U.S. Population on the Internet- 240 million1

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In the US, 62% of overall consumers have read a review online for a product or service in the past six months (64% of 35-54 year olds). [Source: Lightspeed Research, March 2011]

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In 2011, small businesses (1 to 5 employees) plan to spend 49% of their lead generation budgets on inbound marketing.Small businesses plan to spend dramatically more of their budgets on social media and blogs. [Source: Hubspot – 2011 State of Inbound Marketing]

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Online Marketing Tactics

Website

Blog

Social: Facebook, Twitter, LinkedIn, Google+

Email Marketing

Video

Local Search

Search Engine Optimization

Search Engine Marketing

Promotions: Groupon, LivingSocial, Foursquare

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Fans, Followers and Freedom

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Agencies, consultants and others

KarmaCom

Bizwall

Mobile Meteor

MarketSmiths

Path Interactive

WebMetricsGuru

Constant Contact

JHLR Inc

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Elance

Huge Inc

Carrot Creative

Likeable Media

HubSpot

Message Medium

Duct Tape Marketing

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Will it hurt?

… it depends!

Do-It-Yourself is an option

If you don’t have a plan it will hurt

Measure twice, cut once

Make it part of the culture

Have an online/social media policy

Establish baseline metrics for your business

Measure online marketing results against the baseline

Give it time

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Ok, now what should I do?

Listen, engage, act

Create or review your marketing plan

Get an evaluation of your online presence

Provide great experiences and content

Make your customers fall in love with you, your products, your services

Let them become your advocates

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