Jeremy White Anna Saraceno COMMUNITY CONNECT. PROBLEM: Usability Community interaction THE BIG IDEA.

Jeremy WhiteAnna Saraceno

COMMUNITY CONNECT

PROBLEM: UsabilityCommunity interaction

THE BIG IDEA

PROBLEM: UsabilityCommunity interaction

CORE:Facilitating community interaction by connecting people in a common space.

THE BIG IDEA

Librarian as concierge

OBSERVATIONS

Librarian as conciergeDiversity among space users

OBSERVATIONS

Librarian as conciergeDiversity among space usersCommunity events unknown

OBSERVATIONS

Public libraries + community networks = valuable connections

(Durrance & Pettigrew, 2002)

RESEARCH

Online information-seeking can promote social interaction

(Durrance & Pettigrew, 2002)

RESEARCH

Benefits to use of public spaces for community interaction

RESEARCH

Make users aware of community events.

INSIGHTS

Make users aware of community events.Give librarians a “host” or “concierge”

role.

INSIGHTS

LOOKING AHEAD

Video chat with librarian

STRATEGIES

Questions & comments, please!

THANK YOU

IMAGES Librarian icon:

http://www.iconshock.com/img_jpg/FUTUREXP/jobs_icons/jpg/128/librarian_icon.jpg Community icon: http://fi levector.com/wp-content/uploads/2011/02/Community-Icons2.gif FB icon: http://aux3.iconpedia.net/uploads/677166248.png Twitter icon: http://www.iconarchive.com/icons/fasticon/web-2/256/Twitter-icon.png Circle X icon:

http://icons-search.com/img/icons-land/IconsLandVistaElementsIconsDemo.zip/IconsLandVistaElementsIconsDemo-PNG-256x256-ErrorCircle.png-256x256.png

FB events icon: http://youthleaderstash.com/wp-content/uploads/2011/09/fb-event-icon.jpeg

Librarian chat icon: Adobe Fireworks

RESEARCH Lan Anh Tran, (2002) "Online Community Information: Creating a Nexus at Your

Library", Online Information Review, Vol. 26 Iss: 5, pp.353 – 354 Simpson, Elaine “Hotel Booking, from Start to Finish”, UXBooth,

<http://www.uxbooth.com/blog/hotel-booking-from-start-to-fi nish/>. Accessed Sept. 14, 2011.

Walter, Aarron “Online Travel Booking Sucks. Hipmunk to the Rescue”, <http://aarronwalter.com/2011/05/30/online-travel-booking-sucks-hipmunk-to-the-rescue/>. Accessed Sept. 14, 2011.

RESOURCES

Time is linear, not separate data points.

(Walter, 2011)

RESEARCH

CONCEPTS

Revised Calendar Selection

CONCEPTS

Maps Instead of Lists

CONCEPTS

Drag & Drop Equipment Resources

CONCEPTS

Automatically Tagged Keywords

CONCEPTS

Send Event Invitations to Similar Groups

“Expert” identities

STRATEGIES

Community food delivery

STRATEGIES