Jen Pahlka: "The Citizen Internet" for Ignite Bay Area

WWCD?

The Consumer Experience

The Citizen Experience?

Consumer• Buying• Using• Interacting

Citizen• Voting• Agitating• Volunteering

Consumer• Buying• Using• Interacting

Citizen• Voting• Agitating• Volunteering

The Virtuous Consumer

The Connected Consumer

The Citizen Consumer

The Barn-Raiser Consumer

Consumer Participant Citizen

“Working in government is like running a marathon. Blindfolded. Wearing sandbags.”

- Katie Stanton, White House Director of Citizen Participation

[email protected]@pahlkadot

@codeforamerica