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Writing and Marketing Portfolio Jean Chen
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Jean Chen Portfolio Overview

Apr 12, 2017

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Jean Chen
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Page 1: Jean Chen Portfolio Overview

Writing and Marketing Portfolio

Jean Chen

Page 2: Jean Chen Portfolio Overview

CONTENTS TO FOLLOW

Kaplan UniversityTechnical Documentation

University of ChicagoDiversity Office Branding/Marketing Assets

Board of Trustees Presentations

Diversity Office/Institutional Diversity Websites

Diversity Office Email Campaigns

Page 3: Jean Chen Portfolio Overview

KAPLAN UNIVERSITY

1 RoleImprove clarity of instructions, including correcting errors, redundancies, and outdated information.

Propose, implement readability improvements.

SamplePages 1 thru 3 of the School of Public Safety Build Guide.

Project: Technical DocumentationRewrite and redesign 6 Build Guides.

Page 4: Jean Chen Portfolio Overview

KAPLAN UNIVERSITY

1.1 Project: Technical DocumentationRewrite and redesign 6 Build Guides.

Page 5: Jean Chen Portfolio Overview

UNIVERSITY OF CHICAGO

2 RoleProject owner. Develop proposal and graphic design of assets. Develop and implement standard usage practices and procedures.

SampleSelected logos and an example of logos in use.

Project: Branding and Marketing AssetsOverhaul visual identity of Diversity Office. Bring branding message into alignment with the office mission.

Page 6: Jean Chen Portfolio Overview

UNIVERSITY OF CHICAGO

Branding and marketing assets in use.

One of 6 one-sheet brochures created.

2.1

Project: Branding and Marketing AssetsOverhaul visual identity of Diversity Office. Bring branding message into alignment with the office mission.

Page 7: Jean Chen Portfolio Overview

UNIVERSITY OF CHICAGO

3 RoleData analysis and design of presentation.

SampleTwo slides are shown from the presentation. Confidential information is obscured.

Project: PresentationPresent data on student experience and Five Year Plan to Board of Trustees.

Page 8: Jean Chen Portfolio Overview

UNIVERSITY OF CHICAGO

4 RoleProject owner. Conduct focus group to determine user needs. Storyboard, overhaul information architecture, rewrite content, and port to new CMS (Drupal).

SampleHome page and Resources page.

Project: WebsitesPort website to new CMS. Improve usability and prioritize key information.

Page 9: Jean Chen Portfolio Overview

UNIVERSITY OF CHICAGO

5 RoleProject owner. Storyboarding, design, ongoing production.

SampleDesktop and mobile editions are shown

Project: Email CampaignsUpdate look and feel of weekly communi- cations to minority students. Create a mobile- friendly edition.

Page 10: Jean Chen Portfolio Overview

UNIVERSITY OF CHICAGO

5.1

Project: Email CampaignsUpdate look and feel of weekly communi- cations to minority students. Create a mobile- friendly edition.

Mobile edition created in response to audience research.

Students were found to access their email most frequently on mobile.

Page 11: Jean Chen Portfolio Overview

9,750+ University of Chicago Newsletter Recipients

64 18 mosKaplan University Courses Migrated

300 50 pgsUniversity of Chicago Site Rearchitecting Result

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Page 12: Jean Chen Portfolio Overview

LEARN MORE773 800 9727 [email protected]

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