Jason Averbook Keynote London

Strategy First, Technology SecondMarch 19, 2013London© 2013 Appirio, Inc. - Confidential

© 2013 Appirio, Inc. - Confidential

Jason Averbook

Chief Business Innovation Officer

Appirio@jasonaverbook

blog.knowledgeinfusion.com

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Let’s Talk Outcomes

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The Business

• More outcome based

• More efficient

• More data driven

• More agile

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The HR Function

• More technology literate

• More worried about process then module

• More focused on business value

• More concerned about workforce adoption

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The World

• More change

• More opportunity

• More connected

• More “one”

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The Ongoing Change

• More radical

• More expectations

• More need for “imagination”

• More “FAST”

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The Challenge

• Take an old domain

• Take old processes

• Take focus on risk

• Take old technology views

• And focus on “What Do You Need To Be Great At?”

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The Key To Success

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alignment

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Re-imagine!

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Aging Workforce

• More technology literate

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Re-Imagination of Recruiting / Hiring…THEN…

Job Fairs / Campus Recruiting Events /Paper Resumes

NOW…(LinkedIn)

Online Resumes / Social Relevancy ForRecruiters / Searchable Skill Sets /Endorsements / Recommendations

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Re-Imagination of News + Information Flow…THEN…

Delayed / Dedicated Reporters + Cameramen /Regional or National Reach

NOW…(Twitter)

Real-Time / Citizen Reporting viaMobile Devices / Global Reach

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Re-Imagination of Knowledge…THEN…

(Print Copies / UpdatedAnnually)

NOW…(Accessible Everywhere / Updated

Real-Time / Everyone CanContribute)

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Re-Imagination of Health Awareness…THEN…

Awareness Campaigns /Physician Visits

NOW…(Nike+ / Jawbone UP)

Always-On Tracking + Syncing + Analytics /Quantified Self

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Digital

Inform

ation

Created

&

Shared

(zettab

ytes)

2005 2007 2009 2011 2013E 2015E

54Note: * 1 zettabyte = 1 trillion gigabytes. Source: IDC IVIEW report “Extracting Value from Chaos” 6/11.

…Re-Imagination of Data –

Big to Bigger to Bigger and It’s Still “The Wild West”…

Amount of global digital information created & shared – fromdocuments to pictures to tweets - grew 9x in five years to nearly 2

zettabytes* in 2011, per IDC.

Global Digital Information Created & Shared, 2005 – 2015E

8,000

6,000

4,000

2,000

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Where Do We Go?

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Rebranding of “normal data”

3 V’s – Volume, Variety, Velocity

Size Matters

New Information

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What You Need To Know

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What To Measure

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Directional Is OK

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The Data Tools Are Here

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Unstructured Data Is Critical

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Self Reliance Is The New Self Service

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Cloud BI Is Here To Stay

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Data Visualization GrowingIn Importance

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Focus On PredictiveIntelligence

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Collaboration Is A Reality

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New Thinking Required

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Our Goal Must Be Pervasive

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Where Do We Go From Here?

• Create Workforce Technology Strategy

• Create Workforce Intelligence Strategyo What To Measureo How To Delivero Who Will Consumeo Where Will They Receiveo Why Does It Matter

• Start Small And Show Wins31

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OUR TIME IS

LET’S NOT WASTE IT