January–February 2016 57 58 ORGANIZATIONAL CULTURE Manage Your Emotional Culture It’s a vital component of what makes organizations tick. Sigal Barsade and Olivia A. O’Neill 68 PSYCHOLOGY The Limits of Empathy Empathy is widely touted as a critical leadership tool, but too much of a good thing can cause individual and organizational performance to suffer. Adam Waytz 74 MANAGING PEOPLE Collaborative Overload Heavy and uneven demands from colleagues can lead to burnout or a lack of engagement. Rob Cross, Reb Rebele, and Adam Grant 80 LEADERSHIP Can Your Employees Really Speak Freely? Despite your intentions, you may be shutting them down—and missing critical information as a result. James R. Detert and Ethan R. Burris SPOTLIGHT ON THE EMOTIONAL ORGANIZATION ABOVE Paul Villinski Epigram, 2007 Aluminum (found cans), soot, wire ON THE COVER: RAIMUND KOCH/GETTY IMAGES January–February 2016 Harvard Business Review 7
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January–February 2016
5758 ORGANIZATIONAL CULTUREManage Your Emotional Culture It’s a vital component of what makes organizations tick. Sigal Barsade and Olivia A. O’Neill
68 PSYCHOLOGYThe Limits of Empathy Empathy is widely touted as a critical leadership tool, but too much of a good thing can cause individual and organizational performance to suff er. Adam Waytz
74 MANAGING PEOPLECollaborative Overload Heavy and uneven demands from colleagues can lead to burnout or a lack of engagement. Rob Cross, Reb Rebele, and Adam Grant
80 LEADERSHIPCan Your Employees Really Speak Freely?Despite your intentions, you may be shutting them down—and missing critical information as a result. James R. Detert and Ethan R. Burris
SPOTLIGHT ON THE EMOTIONAL ORGANIZATION ABOVE Paul Villinski Epigram, 2007 Aluminum (found cans), soot, wire
ON T
HE
COVE
R: R
AIM
UND
KOCH
/GET
TY IM
AGES
January–February 2016 Harvard Business Review 7
1419 JanFeb16 TOC.indd 71419 JanFeb16 TOC.indd 7 12/4/15 10:48 AM12/4/15 10:48 AM
ARTWORK Paul Villinski, Muse, 2007Aluminum (found cans), wire, lead, soot
58Manage Your Emotional Cultureby Sigal Barsade and Olivia A. O’Neill
68The Limits of Empathyby Adam Waytz
74Collaborative Overloadby Rob Cross, Reb Rebele, and Adam Grant
80Can Your Employees Really Speak Freely?by James R. Detert and Ethan R. Burris
SPOTLIGHT
The Emotional Organization
January–February 2016 Harvard Business Review 57
HBR.ORG
1419 JanFeb16 SPOT Intro.indd 571419 JanFeb16 SPOT Intro.indd 57 12/4/15 11:36 AM12/4/15 11:36 AM
Adam Waytz is an associate professor of management and organizations at Northwestern University’s Kellogg School of Management.
SPOTLIGHT
The Limits of EmpathyBY ADAM WAYTZ
ARTWORK Paul Villinski, Return, 2014 Aluminum (found cans), wire, vinyl paint
HBR.ORG
January–February 2016 Harvard Business Review 69
SPOTLIGHT ON THE EMOTIONAL ORGANIZATION
ARTWORK Paul Villinski, Heat, 2014Aluminum (found cans), wire, sootSPOTLIGHT
Collaborative OverloadToo much teamwork exhausts employees and saps productivity. Here’s how to avoid it. BY ROB CROSS, REB REBELE, AND ADAM GRANT
HBR.ORG
January–February 2016 Harvard Business Review 7574 Harvard Business Review January–February 2016
SPOTLIGHT ON THE EMOTIONAL ORGANIZATION
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