January 2020 Highlights Avamar AVAMAR MONTHLY SUPPORT ... · A Data Protection Newsletter – Avamar – January 2020 Page 1 | 12 Highlights Highlights - Recommendations* Dell EMC

A Data Protection Newsletter – Avamar – January 2020

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Highlights

Highlights

- Recommendations* Dell EMC highly recommends upgrade to Avamar code version 19.1 which is the current taget

code.

- Support Page Updates:

Access to product support pages is made easier with a recent reorganization for use cases: Updates, Upgrades,

Installation.

• Customers upgrading Avamar Virtual Edition (AVE) can open support pages for respective versions and have

access to the files required for upgrade.

• Customers installing new Avamar Virtual Edition (AVE) can select installation kit and all required files for

installation will be available.

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AVAMAR

MONTHLY SUPPORT

HIGHLIGHTS –

JANUARY 2020

A DATA PROTECTION Newsletter – Avamar – January 2020

A Data Protection Newsletter – Avamar – January 2020

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AVE Support page: https://support.emc.com/downloads/793_Avamar-Virtual-Edition

Target Code

Dell EMC has established target revisions for each product to ensure stable and reliable environments.

Avamar target code helps identify the most stable builds of the Avamar product, and Dell EMC encourages customers to

install or upgrade to these versions to ensure a stable and reliable environment. If a customer requires features that are

provided by a new version, the customer should install or upgrade to that version. The Dell EMC Technical Advisories

(DTAs) section provides more information about applicable target code hotfixes.

NEW* Avamar 19.1.0* declared Target Code

You can find a full list of Dell EMC product target codes at: https://support.emc.com/docu39695_Target-Revisions-and-

Adoption-Rates.pdf

For information on how upgrades are performed, please refer to the following Knowledge Base (KB) articles:

• Avamar Upgrade Pre-requisites: KB 303934

• Avamar Upgrade FAQ: KB 333046

• Avamar Upgrade Overview: KB 467510

Please review the Avamar Online Compatibility Guide (7.5.1 and below) or E-Lab Navigator (18.1 and above) for

compatibility and interoperability details prior to upgrades.

Many enterprise customers interested in running target code have requested recommendations for code levels across

their entire data protection infrastructure that Dell EMC has validated and is recommending as a collection. In response

to customer feedback, we are now providing recommendations for a Target Stack. Although multiple versions of various

products have been thoroughly tested and interoperate, and the Data Protection Support Matrix continues to document

supported combinations, the versions listed in the Target Stack have undergone additional testing as a collection.

The Data Protection Target Stack listed in the table below, is validated together as an end-to-end solution in an

accelerated and extremely stressful environment. The versions in the Target Stack, in most cases, are Target Codes with

proven field performance. Dell EMC recommends Data Protection customers to consider adopting the versions listed in

the Target Stack table for predictable customer experience, during the initial deployment of Data Protection products or

upgrades for the products in the data center.

This table will be updated quarterly to provide the most current product versions for Data Protection Target Stack.

Target Stack

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Data Protection Target Stack Versions

Revision December 2019

1 Avamar latest CHF required 2 Avamar with VMware protection, if proxy not accepting any jobs consistently, refer KBA 535055. 3 Avamar with SharePoint 2016 first time protection, before configuring backup please refer KBA 464662 for adding sysadmin role in SQL to the localSystem account.

4 Avamar server with DP Search 19.1 , please refer KBA 539481 about restore job count mis-match . 5 Avamar mccli restore command “-folder” argument mandatory, please refer KBA 539236 . 6 Networker latest CHF required. 7 Networker with VMware backups taken prior to version 9.x (VBA backups), refer KBA 534638 to ensure VBA appliance online status to do release space from DD for expired Save sets. 8 Networker with VMware backups taken prior to version 9.x (VBA backups), refer KBA 538523 in case the VBA resource were removed from Networker. 9 Linux based Networker server, File Level Restore for VM using NWUI , refer KBA 539408 for upgrading java version. 10 DataDomain with Cloud Tier, refer KBA 526729 to check periodically and ensure cloud meta disk space usage to be below 90%. 11 DP Search - with latest available patch build. 12 DPA – with latest available patch build. 13 DPA with Avamar and DP Search 19.1 – please refer KBA 539481 about restore job count mis-match in Avamar. 14 DPC – with latest available patch build.

Published End of Standard Support (EOSS)

These tables provide the published EOSS dates for all Avamar products. All dates are subject to change.

Avamar – Hardware

Platform General Availability (GA)

Date Published EOSS

Avamar Data Store Gen4 September 30, 2011 March 31, 2018

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Platform General Availability (GA)

Date Published EOSS

Avamar Data Store Gen4S February 08, 2013 October 31, 2022

Avamar Data Store Gen4S Media

Access Node (MAN)

February 08, 2013 December 31, 2018 (EOSL)

Avamar Data Store Gen4T June 09, 2016 TBD

Avamar – Server Software

Version

General Availability (GA) Date

Published EOSS

19.2 November 15, 2019 May 30, 2022

19.1 May 20, 2019 May 30, 2022

18.2 December 14, 2018 July 30, 2021

18.1 July 09, 2018 July 30, 2021

7.5.1 February 02, 2018 January 31, 2021

7.5.0 June 29, 2017 June 30, 2020

7.4.x March 24, 2017 April 30, 2020

Avamar – Plugin

Platform General Availability (GA)

Date

Published EOSS

Avamar Data Transport March 15, 2010 October 31, 2017 (EOSL)

Avamar Extended Retention January 22, 2012 December 31, 2018 (EOSL)

Backup & Recovery Manager February 13, 2013 October 31, 2018 (EOSL)

Multi Systems Management (MSM) December 21, 2016 April 30, 2020

Additional information on EOPS dates for Dell EMC products can be found by searching for the specific Dell EMC product

within the Support by Product section from the Online Support site.

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Release Information – Avamar 19.2

AVAMAR 19.2 RELEASE OVERVIEW

Ease of Use

• Distribute certificates to all locations with 1 button

• Modern HTML5: Policy Wizard Pages (include/exclude clients and source data, selected members overview,

on-demand schedule)

• Proactively display password rule at password prompt

• VMware: Wider search capabilities including sub-folders for VM name search on Entity page

• FLR: Display unknown partition name without being listed in /etc/fstab file for efficient restores

RAS (Reliability, Availability, Serviceability)

• Faster backup after root-root replication failure (not requiring L0 backup after failover)

• Network validation tool enhancements (DNS lookup, storage connectivity, report certificate validity for encrypted

connection)

Compliance

• Year 2038 compliant (Clients)

• Security: SLES 12SP4 (HW/AVE), 3rd party package upgrade

• VMware certification for vCD Data Protection Extension

• Localization: Simplified Chinese and Japanese

Expand Use Cases

• IDPA support: installation without requiring ICMP ping for security conscious environments

• VMware: vCD Tenant UI: Self-serve restore of individual files for their VM backup images

• RSA-ready certification with 2FA for FLR

• OpenStack Data Protection Extension: Proxy service run on non-compute node; Support for Queen release

The following documents provide more information and describe other new features:

• Avamar 19.2 Documentation Portfolio

• Avamar 19.2 Release Notes

• Avamar 19.2 Administration Guide

• Avamar 19.2 Product Security Guide

• Avamar 19.2 and Data Domain System Integration Guide

• Avamar 19.2 Operational Best Practices

For more information, please visit our Avamar Documentation page on Online Support for more information.

A Data Protection Newsletter – Avamar – January 2020

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Release Information – Avamar 19.1 – Target Code

AVAMAR 19.1 RELEASE OVERVIEW

Ease of Use

• Application management within the modern HTML5 UI

• Link to the download page (customers or Dell EMC) for easy new image access

• Concurrent & parallel upgrade for AVE/DD

• vCD Extension supports VM friendly host name instead of UUID

RAS (Reliability, Availability, Serviceability)

• Systems diagnostic capability via the Avamar Fitness Analyzer tool

o The Avamar Fitness Analyzer reporting and analysis portal, provides a visual representation of server

health and functionality, and organizes information from disparate sources into cohesive reports.

Administrators use this functionality to troubleshoot issues, optimize system performance, or plan future

changes.

o Refer to the Avamar 19.1 Fitness Analyzer User Guide for more information.

o How to Access Fitness Analyzer KB

• Security Update for Proxy

o Ability for an administrator to apply security patch updates to a proxy by using the Proxy Management

window in the AUI.

Compliance

• Support 2FA for file-level restore of VMware VM

• Embedded Java and right of use with our product

• KMIP: support KMIP KeySecure Safenet cluster

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Expand Use Cases

• REST APIs supports multi-systems management

• SNMP v3 user management

• FLR support for VMC on AWS (via NSX-T)

The following documents provide more information and describe other new features:

• Avamar 19.1 Release Notes

• Avamar 19.1 Administration Guide

• Avamar 19.1 Product Security Guide

• Avamar 19.1 and Data Domain System Integration Guide

• Avamar 19.1 Operational Best Practices

• Avamar 19.1 Documentation Portfolio

For more information, please visit our Avamar Documentation page on Online Support for more information.

DELL EMC published the following DSAs in the last 90 days:

DSAs Title Date

539780 DSA-2019-201: Dell EMC Avamar and NetWorker Security

Update for Multiple Third Component Vulnerabilities

Dec, 2019

539821 DSA-2019-199-Dell-EMC-Avamar-Intel-Microarchitectural-

Data-Sampling-Vulnerabilities

Dec, 2019

539820 DSA-2019-198-Dell-EMC-Avamar-Security-updates-for-SPS-

and-BMC-Vulnerabilities Dec, 2019

Note: Please refer to KB 513978 for detailed instructions on how you can install various Avamar hotfixes referenced from

the advisories as well as check history of what hotfixes have been previously applied.

DELL EMC Security Advisories (DSAs)

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Dell EMC published the following DTAs in the last 90 days:

DTAs Title Date

N/A

Some target code releases may require the installation of specific DTA hotfixes.

Dell EMC published the following KB articles during the past 90 days:

Article Number Title Date

How To

537643 How to Install Avamar 19.1 Cumulative Patch HF 314375 October, 2019

Break/Fix

539847 Unable to log into Avamar Web AUI December, 2019

539304 Avamar: FLR not showing the correct disk labels for Linux

and Windows VMs. December,, 2019

539294 Avamar: VMware FLR hang on large files restore December, 2019

539275 Avamar SQL Plugin support of Various Availability Group

Cluster Configurations December, 2019

539133

Avamar : Proxy Deployment Manager failed to create

recommendation with

"fault.com.emc.avamar.vmware.vcs.deploymanager.internal_

error_fault.summary" and no fresh deployment manager logs

are generated.

December, 2019

Note: Items listed here are a subset of all the KB articles created or updated in the last month. For additional KB content,

visit Online Support Search

New Knowledgebase (KB) Articles

Dell EMC Technical Advisories (DTAs)

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Dell EMC updated the following top service topics during December/January 2019/2020:

E-Lab Navigator

E-Lab Navigator is a Web-based system which provides interoperability information to support hardware and software

configurations. This is done through integration and qualification and creating customer consumable solutions that respond

to their business challenges.

The following Data Protection and Availability solutions will provide Compatibility reports via E-Lab Navigator at:

https://elabnavigator.emc.com/eln/elnhome

Avamar, NetWorker, DPA, DPC and Search 19.2 are listed in E-Lab Navigator.

• NetWorker 19.2, 19.1, 18.2 & 18.1

• Avamar 19.2,19.1, 18.2 & 18.1

• Data Protection Central 19.2,19.1, 18.2 & 18.1

• Search 19.2, 19.1, 18.2, 18.1, 1.1.4, 1.1.3, 1.1.1

• Data Protection Advisor 19.2, 19.1, 18.2 & 18.1

Article Number Title

537651

Avamar: VSS Plugin Backup with HF 310901 applied is failing with the error

"avvss Error <8784>: BackupComplete(): Writer 'BITS Writer' instance '{..}' not

found on system!"

538492 Avamar: Linux FLR mount fails with 'Failed to determine the partition type"

when target vm disk has GPT with mixed partition types

537986 Avamar - Backup Proxy machines sometimes enter into Invalid state and

powered off

537614 Avamar VMware 'Crash consistent' snapshot operation fails when

SnapshotManager is disabled

537510 Avamar Server: PDM Proxy deployment fails with CIMException

CIM_ERR_FAILED

537229 VM image backups hung

536916 Avamar: File System backup fails with DDR write failure error avtar Error

<16709>: DDRInstance::Invoke - ddrmgr write failure result code: 5057

536892 Avamar: Deploying Proxy Using Proxy deployment manager (PDM), fails at

registration stage at 70%.

536729 Avamar: How to restart MCS (Management Control Server)

536648 Avamar Linux client backup failed DDR result code: 5037, desc: illegal

operation

536641 Avamar - How to check Avamar is in sync with vCenter

Top Service Topics

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Frequently Asked Questions (FAQ) KB is available at: KB 528502

From the E-Lab Navigator home page, after selecting the ‘DATA PROTECTION AND AVAILABILITY SOLUTIONS’ tile,

select the appropriate hyperlinks on the next page.

IMPORTANT: E-Lab pages will not display correctly with Internet Explorer. Please use Chrome or Firefox.

The following are featured downloadable

video(s) for Avamar:

Avamar How to Videos

Reference videos for Customer Replacable Units (CRU) for ADS Gen4T platforms:

• Replacing a Hard Drive in an Avamar Gen4T node: https://www.youtube.com/watch?v=YpXjYgoWsws

• Replacing a Power Supply Unit in an Avamar Gen4T node: https://www.youtube.com/watch?v=GrkML6vbND0

For the complete list of all available Avamar videos please see DELL EMC Community Avamar

Videos

A Data Protection Newsletter – Avamar – January 2020

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This newsletter is available via Product Update notifications provided by Dell EMC Online Support.

To learn how to subscribe to Product Updates→

This newsletter is also posted in the Dell EMC Community Network.

To learn how to receive email notifications from the community→

To learn more about SolVe, please visit the SolVe community page→

To access the SolVe Online website→

NEW!

NEW!

A Data Protection Newsletter – Avamar – January 2020

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Published February 2020

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The information is subject to change without notice.

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